Firefox crashes
Booted up firefox and it crashed.
AdapterDeviceID: 0x6810
AdapterDriverVersion: 16.200.1035.1001
AdapterSubsysID: 30301462
AdapterVendorID: 0x1002
Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:47.0.1,e10srollout%40mozilla.org:1.0,firefox%40getpocket.com:1.0.2,loop%40mozilla.org:1.3.2
AvailablePageFile: 17702449152
AvailablePhysicalMemory: 14988754944
AvailableVirtualMemory: 3805458432
BIOS_Manufacturer: American Megatrends Inc.
BlockedDllList:
BreakpadReserveAddress: 61341696
BreakpadReserveSize: 67108864
BuildID: 20160623154057
CrashTime: 1468017118
E10SCohort: unsupportedChannel
EMCheckCompatibility: true
Email:
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1468011511
Notes: AdapterVendorID: 0x1002, AdapterDeviceID: 0x6810, AdapterSubsysID: 30301462, AdapterDriverVersion: 16.200.1035.1001
FP(D000-L100000-W00000000-T0000) D2D1.1? DWrite? DWrite+ D2D1.1+
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
SafeMode: 0
SecondsSinceLastCrash: 44
StartupTime: 1468017117
SystemMemoryUsePercentage: 12
TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86","buildId":"20160623154057","version":"47.0.1","vendor":"Mozilla","platformVersion":"47.0.1","xpcomAbi":"x86-msvc","hotfixVersion":"20160106.01"},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":16333,"virtualMaxMB":4096,"cpu":{"count":8,"cores":4,"vendor":"AuthenticAMD","family":21,"model":2,"stepping":null,"l2cacheKB":2048,"l3cacheKB":8192,"speedMHz":4000,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4A","hasSSE4_1","hasSSE4_2"]},"os":{"name":"Windows_NT","version":"10.0","locale":"en-US","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":10586,"windowsUBR":420,"installYear":2016},"hdd":{"profile":{"model":"Samsung SSD 850 EVO 120GB","revision":"EMT01B6Q"},"binary":{"model":"Samsung SSD 850 EVO 120GB","revision":"EMT01B6Q"},"system":{"model":"Samsung SSD 850 EVO 120GB","revision":"EMT01B6Q"}},"gfx":{"D2DEnabled":true,"DWriteEnabled":true,"adapters":[{"description":"AMD Radeon R9 200 Series","vendorID":"0x1002","deviceID":"0x6810","subsysID":"30301462","RAM":2048,"driver":"aticfx64 aticfx64 aticfx64 amdxc64 aticfx32 aticfx32 aticfx32 amdxc32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64","driverVersion":"16.200.1035.1001","driverDate":"7-5-2016","GPUActive":true}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"refreshRate":60,"pseudoDisplay":false},{"screenWidth":1600,"screenHeight":900,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"none","d3d11":{"status":"available","version":45312,"warp":false,"textureSharing":true,"blacklisted":false},"d2d":{"status":"available","version":"1.1"}}},"isWow64":true},"settings":{"blocklistEnabled":true,"e10sEnabled":false,"e10sCohort":"unsupportedChannel","telemetryEnabled":false,"locale":"en-US","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.cache.disk.capacity":358400,"browser.newtabpage.enhanced":true},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":true},"profile":{"creationDate":16990},"addons":{"activeAddons":{"e10srollout@mozilla.org":{"blocklisted":false,"description":"Staged rollout of Firefox multi-process feature.","name":"Multi-process staged rollout","userDisabled":false,"appDisabled":false,"version":"1.0","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":16976,"updateDay":16976,"isSystem":true},"firefox@getpocket.com":{"blocklisted":false,"description":"When you find something you want to view later, put it in Pocket.","name":"Pocket","userDisabled":false,"appDisabled":false,"version":"1.0.2","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":16976,"updateDay":16976,"isSystem":true},"loop@mozilla.org":{"blocklisted":false,"description":"Web sharing for Firefox","name":"Firefox Hello","userDisabled":false,"appDisabled":false,"version":"1.3.2","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":16976,"updateDay":16976,"isSystem":true}},"theme":{"id":"{972ce4c6-7e08-4474-a285-3208198ce6fd}","blocklisted":false,"description":"The default theme.","name":"Default","userDisabled":false,"appDisabled":false,"version":"47.0.1","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":16976,"updateDay":16976},"activePlugins":[],"activeGMPlugins":{"gmp-gmpopenh264":{"version":"1.5.3","userDisabled":false,"applyBackgroundUpdates":1},"gmp-eme-adobe":{"version":"17","userDisabled":false,"applyBackgroundUpdates":1},"gmp-widevinecdm":{"version":"1.4.8.866","userDisabled":false,"applyBackgroundUpdates":1}},"activeExperiment":{},"persona":null}}
Theme: classic/1.0
Throttleable: 1
TotalPageFile: 20213915648
TotalPhysicalMemory: 17126907904
TotalVirtualMemory: 4294836224
URL:
UptimeTS: 3.722697229
Vendor: Mozilla
Version: 47.0.1
Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192
MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445
useragent_locale: en-US
This report also contains technical information about the state of the application when it crashed.
Wszystkie odpowiedzi (2)
Hi
To help us to look into this for you, please can you copy you latest Crash ID from about:crashes and to paste it into a "reply".
With this, we will be able to look into this in much more depth.
bp-0a7c7eb6-ae37-42e6-95f7-206b82160715
Thank you!