Firefox Support Forum

I have Firefox 126.0.1 installed yet get a notification daily asking me to install the latest update When I down load the "latest update" I get Firefox 126.0.1 ! How can I stop this annoyance? Thank you John

This is an utterly bizarre issue, and I don't know if it's my fault. On most web page I go to, when typing in an input field, each time I press A, whatever my mouse cursor is hovering over is clicked. This is extremely annoying and inconvenient. I may be searching google when I'm redirected back to the google home page. I might be typing in duolingo when the question is suddenly submitted and I am marked incorrect. It's a major inconvenience and I have no clue what could be causing it. It's only in firefox, not any other browser. It's only in web pages themselves, not in the url bar.

Hello. I am currently having issues trying to log into my student Blackboard account on my college's website. I have played with Firefox's settings quite a bit turning different options and off like pop up blocker trying to get the page to load.I have tried closing and reopening Firefox. I have restarted Firefox, refreshed Firefox, have totally uninstalled Firefox and reinstalled it, and have used an older version of Firefox and still cannot get this page to load. At least with Firefox, on this particular computer. My laptop, which I have been using for the last 2 years for college, also has Firefox installed on it, and loaded up the website just fine, as it always has. Also, I am able to load the website perfectly fine, on this specific computer in question, with Microsoft Edge. I was also able to access the website fine with my phone, which uses Dolphin as its browser. So, my issue is either with Firefox, this particular computer, or a combination of the two in conjunction somehow. Because I can access the website just fine with Firefox, on my older laptop, and I can access the website on this particular computer, if I use a different browser than Firefox. Which I would not like to do. I even played around with setting the sites as exceptions in both my firewall and in Firefox itself. Attached is a screenshot of the code received when trying to load it with Firefox on this computer.

Up until a month ago, I was able to download gifs from the giphy.com as actual GIFs. What has changed in Firefox and how can I troubleshoot this so I can get the desired file format of GIF?

Firefox losing all of my session history is an inevitability. I have encountered this problem on many cases over the past decade, be it due to an update, a power failure, a BSOD, or just randomly (despite closing the application correctly); like a law of nature, eventually firefox will just forget to open a window, or the entire session. This issue has caused me to switch to other web browsers in the past, multiple times. They each struggle with this in their own way.

Sometimes I can save my session by finding it in the sessionstore-backups folder, but the problem I am talking about is that that does not always work! Often times the backups get overwritten when the problem occurs - even if I don't touch firefox or open it again or close it, even if I immediately notice that a window that was there when I previously opened firefox is no longer there, often times nothing in the backup files actually has the version that I want. It's always overwritten with the new/modified session that's missing hundreds or thousands or tabs from my session restore history.

I think that the ability to actually restore a session and not have to cross my fingers that it doesnt blow up and delete my entire history (which randomly occurs at least once every few months) is the biggest problem with firefox. It is the most frustrating thing that any web browser can do. And quite frankly even if I wanted to use Firefox Sync to store my session information on a remote server (which I do not!) I do not actually trust that firefox will actually not fumble it and randomly delete my session every few months, given the history of how this problem has existed as long as I have been using this software. At least with the local sessions, sometimes I can recover some of the data, which isn't an option when firefox sync inevitably drops my session history. I am on the verge of setting up some kind of recurring task to back up the session store files on a regular basis just so I don't go crazy.

So: why does this problem exist? Is there a long running thread about why the session restore system sucks? Will it ever get fixed (even having multiple backups or the ability to manually save a backup in the UI would be a major improvement)? Are there community supported tools to fix this problem by saving extra copies of the sessionstore files?

I was removing some extensions that no longer worked. Just 2 video extensions, then I changed my current theme and my monitor black screened for a moment. Afterwards, all of my tabs were on the top. I've tried to chang them in the about:config. Added code in several chrome folders specified, and it still won't go to the bottom. Can we just get a simple setting check mark box? This is incredibly frustrating.

Good afternoon,

If necessary, I am available to add more information about this case (145005), in English or Portuguese.

Best regards,

Ana Patrícia Paquete Visual Designer

in looking at my history I only have dates for Most Recent Visit, nothing for Added or Last Modified. How can I get this information? I added a screenshot showing the (3) columns.

Hi, I'm having issues with Firefox running on macOS. It says "server not found" and I've tried pretty much everything, but it's still not working. I've followed all the steps on the wiki, but nothing has helped. My internet connection is fine, as Safari is running just fine.

Since yesterday I've been unable to sign into Earthlink webmail. I worked with their chat support this morning, clearing cache, history, etc., but no luck. I'm able to sign in on Edge. So Earthlink suggested I contact you.

Thanks for your time.

In the last few days I am getting tabs crashing constantly (Gah. Your tab just crashed). This has never happended before. I have AVG antivirus and have downloaded the newest version of firefox. Is there anything else I can do to stop this happening.

I have been using Firefox for over a decade. My doctors systems use MyChart for communication with patients. All of a sudden, it takes minutes to load ANY and EVERY page. Their IT says it is Firefox is not compatible with MyChart. Why all of a sudden is it not compatible??? I don't want to use Edge or Chrome....especially edge.

When I try calling some of my Facebook friends from my PC, I get this message "Video calling is not supported on this browser " . But when I try calling other Facebook friends, everything works just well. When I try calling my Facebook friends from my cellphone, no problem.

Hi there,

I am tryign to access my firm's MetroBank account through Firefox and, after putting in my login details, I get a blank, white screen. I've tried with the same details through Chrome and it works. I've also disabbled pop up blocking and ad blockers.

Any other tips on what I could look for?

Rui

I've tried downloading 2 different add-ons to replace loaded words in newspaper articles with more accurate ones. However, they are useless unless I can specify which words to replace. There used to be an option to edit settings for a particular add-on in about:addons, but it has vanished. Where can it be found now?

Hi,

Yesterday I set up a new computer, installed Firefox and logged in to my Firefox account. Everything went well, my bookmarks appears, all (!) my extensions were installed, everything looked fine. Then I went about my way configuring unrelated Linux stuff, using Firefox as normal on both computers, no problems.

But at some point, I suddenly noticed that on both computers, the icons for most of my extensions had disappeared. And sure enough, looking in about:addons, all that was left were five addons (Dark Reader, Simple Translate, uBlock Origin, Dictionary Anywhere, OneTab). And on both computers, including my main laptop (!), where I hadn't done anything other than clicking around in websites.

And it only affected the extensions, my bookmarks, history, etc all is fine and synced between the computers.

No restarting of Firefox, choosing different profiles in about:profiles (there was only one other, a mostly empty one), nothing got them back. And looking in ~/.mozilla/firefox/, sure enough extensions.json and all extension related folders had been changed, looking as if I never had more than these five extensions installed.

And when I installed one of my usual extensions again, all of it's settings and customizations were back to default. So this is not just a case of having to reinstall a few extensions. All custom uBlock filters, all Tampermonkey scripts, etc, everything is gone.

I tried looking around on the web for solutions, but it appears that there is no one who has had this exact issue before, and I couldn't find any indication that there is any way to revert such an error by Firefox Sync.

To my luck, I have a secondary laptop where I should have a mostly up-to-date instance of my Firefox profile, from which I will now try to recover my extension data, but if that weren't the case, years of fine-tuned settings and customizations would be gone.

As people rely on Firefox Sync to back up their Firefox data, instead of backing up their Firefox data "against" Firefox Sync failing like this, I'd think this is not something that ever should be possible to happen. At the very least, there should be some way to revert errors like this. Perhaps Firefox Sync could store backups either server side or client side before syncing deletions like this?