Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Autoplay Videos via code doesn't load on mobile

  • 3 svar
  • 1 har dette problemet
  • 11 views
  • Siste svar av Paul

Amanda Avery
Amanda Avery
more options

Hello, I have a video that is embedded on my website that is added via code but it loads/autoplay on desktop Firefox browser but not on my mobile and tablet Firefox browser. I do have Autoplay enabled under settings and I've cleared my cache. Also, it loads perfectly on Chrome. Any suggestions?

Hello, I have a video that is embedded on my website that is added via code but it loads/autoplay on desktop Firefox browser but not on my mobile and tablet Firefox browser. I do have Autoplay enabled under settings and I've cleared my cache. Also, it loads perfectly on Chrome. Any suggestions?

All Replies (3)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

So that I can look into this for you, please can you share the address of your website.

Amanda Avery
Amanda Avery Eieren av spørsmålet
more options

I have found a solution. Thanks Paul for your willingness to assist.

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

No problem, glad to hear it is resolved.