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Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Blocked Amazon account password

rebeshoe
rebeshoe
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My Amazon account password is blocked by all xxxxxxxxxxxxxxxxs. I have tried to unblock it, but can't find a way to do it. Nothing happens. I called Amazon and they said it was an IP problem. Please unblock it. Let me know whether you or Amazon can send me a temporary password.

My Amazon account password is blocked by all xxxxxxxxxxxxxxxxs. I have tried to unblock it, but can't find a way to do it. Nothing happens. I called Amazon and they said it was an IP problem. Please unblock it. Let me know whether you or Amazon can send me a temporary password.

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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rebeshoe said
My Amazon account password is blocked by all xxxxxxxxxxxxxxxxs.

It's not unusual for sites to show ••••• instead of the actual characters you type into a password field. Or is the problem that you cannot type into the password field at all?

I called Amazon and they said it was an IP problem.

Hmm, I'm not sure I understand how this is related to the xxxxxxx part.

I think their comment might mean the IP address of your current network connection is on their "do not trust" list.

Are you connecting to Amazon using a VPN (like Mozilla VPN) or proxy (like Firefox Private Network)?