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Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

while downloading games gets automatically played, but unable to download the same

  • 1 svar
  • 2 har dette problemet
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  • Siste svar av Ralph Daub

sanatankumarsahu
sanatankumarsahu
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while downloading it gets automatically played, but unable to download the same. what can be the reason behind that.

while downloading it gets automatically played, but unable to download the same. what can be the reason behind that.

All Replies (1)

Ralph Daub
Ralph Daub
  • Locale Leader
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Hi sanatankumarsahu,

I understand that you are having problems with downloads in your Firefox OS device. In order to better understand and investigate on the issue that you are encountering, please reply to this message with the following information:

  • What is the model of your phone?
  • What is the OS version and Build ID found in the Device Information page? Please visit this link if you need help finding the Build ID of your phone.
  • Please provide the exact steps to reproduce the issue you are encountering.
  • Who is your current cell phone carrier?
  • How often do you encounter this issue?

Please be sure to include as much detail as possible, including any websites that may exhibit this issue, and any error messages that you may be receiving, exactly as they appear. This will ensure that we will have all the information needed to investigate into this. Thank you for your help and we look forward to hearing from you!

- Ralph