Getoonde gelabelde vragen: Alle vragen tonen
  • Gearchiveerd

Whenever Firefox crashes, it restarts with a second tab open that is neither my previous session nor my home page.

Within the past several months, Firefox has been crashing routinely. The main reason I have not switched browers is that Firefox is already customized the way I like it. … (meer info)

Within the past several months, Firefox has been crashing routinely. The main reason I have not switched browers is that Firefox is already customized the way I like it. However, recently, whenever Firefox crashes, if I take the option to restart, it restarts with two tabs open: 1.) the previous session recovery, as normal, and 2.) a second tab, containing a website that, once upon a time, Firefox had crashed while viewing. How do I get rid of this second tab? It is not my home page, and it is not my previous session. I can't figure out where it is coming from.

Gevraagd door smoshea, 6 jaar geleden

Laatst beantwoord door cor-el, 6 jaar geleden

  • Gearchiveerd

Master Password being asked each time I start FireFox

Hello. I have activated master password but it keeps on asking it every time it starts up. my homepage is about:blank and even with BOTH plugins and add-ons DISABLED, it … (meer info)

Hello.

I have activated master password but it keeps on asking it every time it starts up. my homepage is about:blank and even with BOTH plugins and add-ons DISABLED, it still asks for the master password. Is this normal behavior?

Gevraagd door theofanis, 6 jaar geleden

Laatst beantwoord door cor-el, 6 jaar geleden

  • Gearchiveerd

Firefox crashes

I have spent the last 12 hours trying to fix this! Firefox no longer works on my MAC - see crash report below I cannot get it to run in SAFE MODE I have installed and rei… (meer info)

I have spent the last 12 hours trying to fix this! Firefox no longer works on my MAC - see crash report below I cannot get it to run in SAFE MODE I have installed and reinstalled at least 10 times, including earlier versions I do know it's running 100% of my CPU


bplist00”??????]ForceQuitDateTPathTDate3A∫ÉÜ?flWÇ_?d/Users/rlthornhill/Library/Logs/DiagnosticReports/firefox_2014-03-31-122818_The-Dagobah-System.crash3A∏È˘9+û????"'0ó???†

Gevraagd door PetalumaRiverRat, 5 jaar geleden

Laatst beantwoord door guigs, 5 jaar geleden

  • Gearchiveerd

In View Page Source, what do the font colors mean?

It appears that HTML errors are shown in red, and HTML comments in green. But, what does the orange mean? Any other colors? And, why is the DocType always in red? … (meer info)

It appears that HTML errors are shown in red, and HTML comments in green. But, what does the orange mean? Any other colors? And, why is the DocType always in red?

Gevraagd door charles0425, 6 jaar geleden

Laatst beantwoord door guigs, 6 jaar geleden

  • Gearchiveerd

is Firefox Portable stuck at 27.0.1?

I have Firefox Portable running from a USB-3 stick so when I leave the office, it leaves with me. But it's stuck at 27.0.1 and repeated attempts to download the update a… (meer info)

I have Firefox Portable running from a USB-3 stick so when I leave the office, it leaves with me.

But it's stuck at 27.0.1 and repeated attempts to download the update and install it I keep getting a dialog box after restarting that says:

— — —

UPDATE FAILED There were problems checking for, downloading, or installing this update. Firefox could not be updated because: The Update could not be installed (patch apply failed)

You can update Firefox manually by visiting this link and downloading the latest version: https://www.mozilla.org/firefox

— — —

The problem is that there's no portable version available from Mozilla at that address. Only versions which store my user data on the computer, which I don't want.

Gevraagd door IEBA1, 6 jaar geleden

Laatst beantwoord door billmcct, 6 jaar geleden

  • Gearchiveerd

Error code: ssl_error_rx_record_too_long

When I try to get any Google page I get; Secure Connection Failed An error occurred during a connection to www.google.co.uk. SSL received a record that exceeded the maxim… (meer info)

When I try to get any Google page I get;

Secure Connection Failed An error occurred during a connection to www.google.co.uk. SSL received a record that exceeded the maximum permissible length. (Error code: ssl_error_rx_record_too_long)

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the web site owners to inform them of this problem. Alternatively, use the command found in the help menu to report this broken site.

I have cleared all history, restarted with add-ons disabled, reset Firefox, uninstalled and reinstalled Firefox and just about everything else I can think of and what is suggested by web searches. I have scanned using Malwarebytes and Avast whilst in safe mode and found no nasties. This happens when I try to connect to https://www.google.co.uk/ or maps etc. If I remove the s from https it comes up with a page that says my flash player is out of date. Obviously I don't click on it. Adobe Flash Player is up to date. No problem connecting to ebay, Amazon and other sites.

I realise this isn't specific to Firefox as it happens with IE as well but I have to start somewhere and have found Mozilla support very helpful, so could you help please? Thanks Andy

Gevraagd door AndyTanners, 6 jaar geleden

Laatst beantwoord door Marshallj, 6 jaar geleden

  • Gearchiveerd

when I go to add a bookmark it doesn't load into the folder I choose

when I add a bookmark I click on the folder I want to save it in it says done but the link isn't in the folder. I check recently bookmaked folder and its there so I have … (meer info)

when I add a bookmark I click on the folder I want to save it in it says done but the link isn't in the folder. I check recently bookmaked folder and its there so I have to physically move it to the right folder and some folders don't appear when I go to choose a folder. Any reason for this.

Ken

Gevraagd door fly1ken, 6 jaar geleden

Laatst beantwoord door dpepper73, 6 jaar geleden

  • Gearchiveerd

Can't access Gmail on FireFox

I can access Gmail on any other browser, but not Firefox. I have looked at other suggestions, and nothing works. I have cleared Cache, History, etc. In fact, I have it th… (meer info)

I can access Gmail on any other browser, but not Firefox. I have looked at other suggestions, and nothing works.

I have cleared Cache, History, etc. In fact, I have it that Firefox automatically clear cache and history when I close the browser. I also removed any cookies pertaining to Google or Accounts.Google, and I even tried disabling a few plug-ins and extensions that I use, yet it still won't load.

The error I get on the page is:

"The page isn't redirecting properly. Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies."

Gevraagd door Amnon, 6 jaar geleden

Laatst beantwoord door MayLeaf, 6 jaar geleden

  • Gearchiveerd

ebay auction page changed

eBay auction pages viewing changed in upgrade 27.0.1 of Firefox.....the way Firefox displays eBay auction pages now is different that in the past......the text size is sm… (meer info)

eBay auction pages viewing changed in upgrade 27.0.1 of Firefox.....the way Firefox displays eBay auction pages now is different that in the past......the text size is smaller...the sellers location is not shown...the eBay item number is not shown...there are three drop down menus with arrows instead of the information shown in the open..it stinks....chrome, opera etc show all eBay auction pages as normal..ONLY FIREFOX SCREWS IT UP....put it back way it was..or somebody tell me which about:config Boolean to put true or false to get rid of another rotten genius Firefox unnecessary upgrade foul up.

Mozilla get an email and phone support. you get hundreds of millions from Google for putting it as start pages..you got the $$ to have a support....you want to charge a couple bucks for a phone support ticket go ahead...stop all these horrible ill conceived changes to Firefox you are ruining Firefox.....

Gevraagd door victimofmozilla, 6 jaar geleden

Laatst beantwoord door Jettneko, 6 jaar geleden

  • Gearchiveerd

When I open Firefox I get a black screen; how do I get rid of it?

When I first click on Firefox my monitor shows an all black window for a home page. A small rotating circle shows up on the black window; the indicator that a web site is… (meer info)

When I first click on Firefox my monitor shows an all black window for a home page. A small rotating circle shows up on the black window; the indicator that a web site is loading. After a few seconds the circle goes away and for a flash the screen shows the url itself of my established home page, with a bit of an outline of that opening. Just as quickly, that disappears and the window goes black again. I can close it by right clicking on the Firefox logo and selecting "close all windows," and I can minimize it by using the windows key and the letter M. I feel that the correct screen is underneath the black window, but to which I have no access.

Before all this happened the search engine Ask had made itself the home page for Firefox without my consciously asking for that. By going to the control panel and the Internet entry, I removed what had become the url (of Ask's supplied home page) in the choice for home page, with my usual one (www.excite.com). That's when the above trouble started and remains.

Obviously, I am writing this contact to the Internet and a different machine. On the computer with the problem I couldn't see what I am doing. I could have also used Windows Explorer on the troubled machine; it has not been affected with the same problem.

Gevraagd door kislik167, 6 jaar geleden

Laatst beantwoord door el_cheque, 6 jaar geleden

  • Gearchiveerd

base page for xfinity tv opens fine; selecting TV for channel guide yields neterror "page is not redirecting properly" FF detected that server is redirecting...

base page for xfinity tv (on demand portion) opens fine; selecting TV for channel guide yields neterror "page is not redirecting properly" FF detected that server is redi… (meer info)

base page for xfinity tv (on demand portion) opens fine; selecting TV for channel guide yields neterror "page is not redirecting properly" FF detected that server is redirecting the request for this address in a way that will never complete. Initial link (http://xfinitytv.comcast.net/) then Watch on TV to get channel guide has worked for years yields (http://xfinitytv.comcast.net/tv-listings?cmpid=xf_dash_tvl) and the net error message. I tried deleting the characters after listings with the same results.

The problem started a few days ago when typing the url for another site in the address bar correctly without www google always incorrectly added www.

Gevraagd door fwoodbridge, 6 jaar geleden

Laatst beantwoord door guigs, 6 jaar geleden

  • Gearchiveerd

The page isn't redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete ?

I was trying to logon to www.hsbc.co.in when I got this message. I have successfully logged in to this website before from Firefox so I don't understand what is happening… (meer info)

I was trying to logon to www.hsbc.co.in when I got this message. I have successfully logged in to this website before from Firefox so I don't understand what is happening.

Gevraagd door Mayoite, 6 jaar geleden

Laatst beantwoord door kelliann1, 6 jaar geleden

  • Gearchiveerd

Why does Firefox not open my windows and tabs from last time until I have tried starting 3 or 4 times?

I have this problem with opening Firefox: My Startup options are set to "When Firefox starts: Show my windows and tabs from last time" However, each time I start Firefox,… (meer info)

I have this problem with opening Firefox: My Startup options are set to "When Firefox starts: Show my windows and tabs from last time" However, each time I start Firefox, by clicking the icon in the Taskbar, it opens with a single blank tab. I repeat this using "Open New Window" and when I have up to 3 windows, all with single blank tabs open, I close them all. Once more I use "Open New Window" which only then opens with my windows and tabs from last time. Naturally, this induces initial panic each time, because I dread the thought of losing all my current tabs. What is going on here? How can I fix it? < Firefox 27.0.1 with Windows 7 Home Premium.>

Gevraagd door really.again, 6 jaar geleden

Laatst beantwoord door guigs, 6 jaar geleden

  • Gearchiveerd

Facebook Not Displaying Properly

For the past 1.5 weeks, I have been unable to get Facebook to display properly. It almost seems like it isn't pulling the CSS in. To be clear, this is happening on all … (meer info)

For the past 1.5 weeks, I have been unable to get Facebook to display properly. It almost seems like it isn't pulling the CSS in. To be clear, this is happening on all of the browsers I have tried (Firefox, Chrome and Safari) on this one computer.

I am running: Windows 7 Firefox 27.0.1

Here are the things I have tried that have not worked:

  • Clock is set to the correct time
  • Clearing cookies & cache
  • Reset DNS
  • Start in Safe Mode (it still occurs in Safe Mode)
  • Disable Plug Ins
  • Uninstall and Re-Install Firefox, Java and Shockwave
  • Scan system for MalWare / Ad Blockers / etc.
  • Reset Firefox
  • Reload Webpage to Bypass Cache (Shift + Reload)

Gevraagd door mbradbury617, 6 jaar geleden

Laatst beantwoord door jscher2000, 6 jaar geleden

  • Gearchiveerd

I have stored the password for a site I use often, but Firefox does not remember. Have to type in each time.

User name and password are stored correctly in preferences, but the fields remain blank whenever I try to login to a site I use often. No prompt "Do you want firefox to… (meer info)

User name and password are stored correctly in preferences, but the fields remain blank whenever I try to login to a site I use often. No prompt "Do you want firefox to remember..." Do get a popup "do you want to update password?" but it makes no difference whether I check yes or not.

No such problem with several other sites whose passwords are stored.

Gevraagd door maggiemacd, 6 jaar geleden

Laatst beantwoord door shape5, 6 jaar geleden

  • Gearchiveerd

Firefox STILL won't let me add a security exception

Security exceptions have NEVER worked correctly for me, and I'm sick of it. Someone please help with this. First of all, I posted about this months ago, the thread can be… (meer info)

Security exceptions have NEVER worked correctly for me, and I'm sick of it. Someone please help with this.

First of all, I posted about this months ago, the thread can be found here: https://support.mozilla.org/en-US/questions/965352 . No personal ill-will toward the folks who responded, but none of the replies were helpful. Most were not even APPLICABLE. (This includes the final one, that I didn't respond to.)

Briefly: Occasionally, seemingly at random, a site (often one I've previously accessed with no problem) will start giving me the "This connection is untrusted" screen I'm sure you've all seen occasionally, ostensibly because of invalid security certificates, but in reality for no damn reason at all, at least not that I've ever been able to discern. I then click on the "I understand the risks => Add exception" option - unlike some others who have similar issues, I DO get this option, it's not greyed out or anything. This brings up the "Add Exception" dialog as expected, but apparently it's merely decorative, because when I click the Confirm Security Exception button at the bottom, LITERALLY NOTHING happens. The box doesn't close, no error message comes up, there is no visible change of any kind. I hope I'm being clear, when I say LITERALLY NOTHING happens I mean LITERALLY NOTHING happens.

(Sorry if that sounds condescending, but you'd be amazed at the number of times I've said something like that and the *immediate* response is something like "What did the error message say?". And looking at it from the other side, having done tech support, you'd be equally amazed at the things customers described as "nothing happening" that could not possibly be further from "nothing", including error messages that plainly spelled out what the problem was! I'm just trying to (a) avoid the first scenario, and (b) make it clear that this isn't an instance of the second one...)

To belatedly respond to the last message in the previous thread:

* I am NOT in private browsing mode
* There are no intermediate certificates involved (and even if there were, I would have no clue, based on that message, about HOW to get them). 
* Also, it's a very bad sign that this message expressed doubt about whether I had an option that my original post quite explicitly spelled out that I *did* have. Again, no personal ill-will, and I know the OP in that thread was rather long, but even so, that kind of thing makes me wonder what *else* about the problem the person responding might have misunderstood.

Anyway. Hope that's clear enough, if anything isn't, please ask. I'm happy to answer questions about my settings and whatever else might be relevant, much less happy to correct faulty assumptions after the fact. It seems that significantly more people than me have this problem, let's see if we can get it resolved once and for all.

Gevraagd door purpleplatypus, 6 jaar geleden

Laatst beantwoord door laknox, 6 jaar geleden

  • Gearchiveerd

VBA hyperlink start to act strangly today: cannot download *csv files from finance.yahoo.com anymore without opening browser. What changed?

I use the same VBA program (unchanged for ages) to download sequentially many *.csv files from finance.yahoo into Excel without actually opening Firefox. The program uses… (meer info)

I use the same VBA program (unchanged for ages) to download sequentially many *.csv files from finance.yahoo into Excel without actually opening Firefox. The program uses "ActiveWorkbook.FollowHyperlink Address:=name" to get each file in Excel, manipulates file a little, saves it, and then asks for the next "name" in a loop. Today the hyperlink opens Firefox window which than open new tab and new Excel window for each requested file. And after few (3 or 4 loops) it kills the VBA code and hangs up.

Gevraagd door albgr, 6 jaar geleden

Laatst beantwoord door jscher2000, 6 jaar geleden