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  • Gearchiveerd

Firefox Crashing, trying to find out why

Hi there, first time posting. I have Firefox 82.0.3 64-bit and I am on Windows 10. The only add-ons I have are Ublock Origin and Adblocker. This morning I was having some… (meer info)

Hi there, first time posting. I have Firefox 82.0.3 64-bit and I am on Windows 10. The only add-ons I have are Ublock Origin and Adblocker.

This morning I was having some internet trouble and it turns out my ISP needs to send someone out to my house to fix it. While my internet was going in and out, Firefox seemed very sensitive to this because it would continue to crash.

I was wondering if your internet connection going in and out can cause Firefox to crash (I need to the end the process because it is unresponsive type of crashing). I don't usually have any problems with Firefox and just wanted to ask.

Thanks.

Gevraagd door Dr.Strange, 2 jaar geleden

Laatst beantwoord door FredMcD, 1 jaar geleden

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Firefox takes 10+ times longer to load websites than Edge or Chrome

I'm at my wits end. I've tried every fix I could find and Firefox is dramatically slower then Edge or Chrome. This happens with loading sites, like Amazon. Also, it of… (meer info)

I'm at my wits end. I've tried every fix I could find and Firefox is dramatically slower then Edge or Chrome. This happens with loading sites, like Amazon. Also, it often locks up/stops when typing (like right now) and it takes about 15 seconds for it to repond again.

First, I doubt it's a hardware or network issue, since it's happened on both my old archaic PC and now on my new PC (i9 CPU, Nvidia 2070 graphics card, 64gb RAM).

Here's some highlights of what I've tried so far: • Refreshing multiple times • Rebooting the PC • Doing all the Quick Tips on this website • Eliminating all extensions • Clearing all cookies and cash • ...

Also, I don't get any error codes. The tab icon just spins for a long time.

I'm hoping I'm missing something obvious, since I love Firefox.

Thanks and any help!

Gevraagd door Olliesshop, 2 jaar geleden

Laatst beantwoord door Olliesshop, 1 jaar geleden

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"New" Firefox Search Result Hijacker

Hi, I recently downloaded and installed some Android emulator named "Andy". Unfortunately, the .exe also installed all kinds of other Software on my Windows 7 system. I … (meer info)

Hi,

I recently downloaded and installed some Android emulator named "Andy". Unfortunately, the .exe also installed all kinds of other Software on my Windows 7 system.

I removed most of the unwanted Software but one problem remained: A search result hijacker was part of the package. It replaces the top 4 results with some cryptic redirect links that are luckily displayed in a different font, otherwise I wouldn't have noticed at all.

I tracked the issue down to a addon in Firefox (see attached screenshot) that I cannot remove, no matter what I try.

What I tried to remove it: - I tried to remove the addon via about:config - I tried to run Firefox in safe mode and uninstall it - I tried to factory reset Firefox - I Installed Avira and made a system scan - I installed MalwareBytes and made a system scan - I check all the extension folders for addons that I do not know but can't find anything - I checked my whole system for any xpi-files but couldn't find any.

I am out of ideas. I can disable the addon but thats about it. After a while Firefox will shut itself down and the next time I start it, the addon is on again. When I resinstall FIrefox, the same thing happens. The addon is always back.

When I inspect the element it loads some invisible icon file that is supposedly located in "src="jar:file:///C:/Windows/Installer/%7BB28AF4A4-C997-4A5B-A111-FD1E65138A8D%7D/%7B02E337C0-4D70-452D-AA64-92D0A8C5D953%7D.xpi!/icon48.png"", if that helps. But the location doesn't exist on my system.

Can anyone here help me? I alread sent a problem report via the official tool.

Sincerely Florian

Gevraagd door flau, 2 jaar geleden

Beantwoord door flau, 2 jaar geleden

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Password manager: identifier of an account not belonging to me?

Hello, In my Firefox password manager (Lockwyse), I have the credentials of a valid twitter.com account of someone I don't know. It looks like a nice security hole. Am I … (meer info)

Hello, In my Firefox password manager (Lockwyse), I have the credentials of a valid twitter.com account of someone I don't know. It looks like a nice security hole. Am I seriously worried about the security of my own password? How and who should I inform Mozilla about this serious problem? Thank you in advance for your assistance ? Cordially.

Gevraagd door vincent.loupien, 2 jaar geleden

Laatst beantwoord door FredMcD, 1 jaar geleden

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Unable to open page https://bristolmenu.com/#/shop/volunteer-tavern/boarding - works fine from MS Edge

Trying to order takeaway meal via local pub website http://www.volunteertavern.co.uk/ Click on link here takes me to website as Subject above:- https://bristolmenu.com/#/… (meer info)

Trying to order takeaway meal via local pub website http://www.volunteertavern.co.uk/ Click on link here takes me to website as Subject above:- https://bristolmenu.com/#/shop/volunteer-tavern/boarding This is just a blank page on Firefox, but works AOK on MS Edge and on my phone (iPhone) I found a bristolmenu cookie, deleted this & tried again - still failed. I'd prefer to keep using Firefox, but considering changing to Edge due this - any help appreciated :-) Thanks, Neil

Gevraagd door neilashmore, 2 jaar geleden

Laatst beantwoord door jscher2000 - Support Volunteer, 1 jaar geleden

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Constantly Crashing Firefox Tabs

My firefox tabs has been crashing, and it has been getting far far worse. Practically none of the tab will open longer than 5 milliseconds. Other browsers works perfectl… (meer info)

My firefox tabs has been crashing, and it has been getting far far worse. Practically none of the tab will open longer than 5 milliseconds. Other browsers works perfectly fine. I tried starting it on safe mode, no good. Tried clean reinstalling firefox, no good.

Can anyone help me why firefox is specifically crashing? About a month ago it worked perfectly fine.


bp-6fcdddcf-9364-454b-b261-eb1ef0201129 bp-6313cc4d-414d-4a6d-a155-f48a20201129 bp-4f4a056c-b467-4b1b-8349-715710201129 bp-58e36541-9f24-4cc4-8173-77b5c0201129 bp-35662b35-b468-483c-bbdb-60c050201129 bp-7bfda4a0-329e-4e00-ae27-30bba0201129 bp-cbf8c777-09bd-435f-aaf8-ccdb10201129

Gevraagd door skypasser, 1 jaar geleden

Laatst beantwoord door cor-el, 1 jaar geleden

  • Gearchiveerd

speeding up Firefox

I clicked on a popup link from Firefox to speed up my browser. Came back to my computer and everything's gone, all my fast links that I had at the top of my screen, like … (meer info)

I clicked on a popup link from Firefox to speed up my browser. Came back to my computer and everything's gone, all my fast links that I had at the top of my screen, like Facebook, Gmail, everything I've saved for quick links over the past 2 years. I want my computer back, just the way I had it. This is a nightmare. I'd much rather my browser run slow (it really wasn't running slow). I tried a system restore, but it didn't restore things the way I had them. Please, what do I do to reverse this nightmare, and please don't ever offer to speed up my browser again.

Gevraagd door ginchinchili, 1 jaar geleden

Laatst beantwoord door ginchinchili, 1 jaar geleden

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Cannot Turn off bookmark alphasort

Since a recent Firefox update, Firefox has alpha-sorted my bookmarks automatically and I cannot turn this new feature off - this is annoying! I want to custom organise th… (meer info)

Since a recent Firefox update, Firefox has alpha-sorted my bookmarks automatically and I cannot turn this new feature off - this is annoying!

I want to custom organise the order of my bookmarks - NOT by alpha-sorting.

The 'sort by name' menu option does not have a counter option - ie 'DO NOT sort bookmarks'

So how do I turn off book mark sorting ???

Gevraagd door bloodline1, 2 jaar geleden

Beantwoord door cor-el, 1 jaar geleden

  • Gearchiveerd

Chinese hackers

I need help! Everyday I have at least 8 Chinese Hackers that show up on on the top in the list of websites visited on my Firefox. The entire page is in Chinese with Chi… (meer info)

I need help! Everyday I have at least 8 Chinese Hackers that show up on on the top in the list of websites visited on my Firefox. The entire page is in Chinese with Chinese pictures. Please see the attached images. I have no idea how long they have been there prior to being so bold to openly show themselves. I certainly have no idea of what they have uploaded or downloaded on my laptop. How can I get rid of them and what can i do to prevent them coming back? I know a lot of weird things have been going on in my computer that I have absolutely no reason nor explanation for. this has been going on for at least the last couple of years or more. I have had 3 computers to crash in a short period of time which I feel they have done. Spyware shows I have had a keylogger for a long time but all of the files it takes me to are protected and I have not been able to delete them. BillCowanjr@gmail.com

Gevraagd door BillCowanjr, 1 jaar geleden

Laatst beantwoord door FredMcD, 1 jaar geleden

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  • Gearchiveerd

Firefox Scroll bug

There appears to be a bug in Firefox when I use this website, https://www.ourguide.com.au/tv_guide.php?r=melbourne&w=now When you scroll down, the headings move right… (meer info)

There appears to be a bug in Firefox when I use this website, https://www.ourguide.com.au/tv_guide.php?r=melbourne&w=now

When you scroll down, the headings move right and show above the wrong information, see attached screen shots.

If you use this website on Chrome, you don't get the scroll issue so I think it is either a Firefox bug or something that needs changing in my Firefox settings.

I am running Firefox 77.0.1 (64-bit).

Any help would be appreciated, thanks.

Gevraagd door Hawkeye, 2 jaar geleden

Beantwoord door Hawkeye, 1 jaar geleden

  • Gearchiveerd

Some text is covered with black diamonds and question marks

On FoxNews.com, some articles include a section at the bottom for user comments. First-level comments frequently receive additional second- and third-level comments. Fir… (meer info)

On FoxNews.com, some articles include a section at the bottom for user comments. First-level comments frequently receive additional second- and third-level comments.

First-level comments are working fine, but lower-level comments are partially obliterated with a string of black diamonds with question marks �?U��N�@?�.

This is not an issue when I use Safari, but it is on Firefox.

Gevraagd door Prentice3, 2 jaar geleden

Laatst beantwoord door Prentice3, 1 jaar geleden

  • Gearchiveerd

Firefox no longer allowing me to access some log in windows eg PayPal

I hardly know how to describe the problem I've been having but I'm fed up with it! Just now I was in a site to purchase an item and clicked to go through PayPal. I could … (meer info)

I hardly know how to describe the problem I've been having but I'm fed up with it! Just now I was in a site to purchase an item and clicked to go through PayPal. I could enter all my log in details for PayPal but it would not open the PayPal site. This has happened every time I've tried to use PayPal lately. I then have to go and use Edge and do my purchase through there, no problem at all.

Often when I've tried to open a log in window that opens in a separate pop up style window, that window will only open as a tiny window in the top left corner. I have to drag the bottom and sides to get it big enough to fill out. Then when you enter that info ready for the next section, it reverts right back to the tiny window once more. I've done all sorts of things in my settings and mostly no change. I did however get the bank log in window to stop doing it and work properly.

Another issue is the correct time for me here in Aust is no longer being recognised in some cases. One is the Track My Hours App. I enter 'Start now' and it says 6:55 AM when it's actually 4:55 PM on my computer clock! It is not the App as I now use it in Edge as well and it is fine there. I never used to have this problem with the much earlier versions of Firefox, it only started a month or so ago when I got a new computer with the latest version installed, at that stage I think it was 72 and I had other problems as well that finally got sorted.

I really want to continue using Firefox but can't do so with several sites and then waste a lot of time swapping over to another browser. I have version 83 now.

Can anyone please help!!! Thanks.

Gevraagd door CH, 2 jaar geleden

Laatst beantwoord door CH, 1 jaar geleden

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Automatic launch of Firefox, also when other firefox windows are already open.

Hello, since months I have problem with automatic launch of Firefox on my computer, It's really insupportable. I'm ready to abandon firefox. I'm on windows 10 and I use … (meer info)

Hello,

since months I have problem with automatic launch of Firefox on my computer, It's really insupportable. I'm ready to abandon firefox. I'm on windows 10 and I use Firefox 83. There is 3 different sessions on my computer and only one has the problem.... my session. Firefox launch a new windows always and regularely, when the computer start, and all the time during the use of my sessions. If i'm already on Firefox, a new windows open's.... If I close this one, few second after an other open's..... If I put this one on background, about 1 min after again an other open's. Like this always and indefinitevely. Whatever my use of the computer or the site to visit. Even when I don't use internet and use other software to work, Firefox starts up and goes in front of my software. If I let my session opened and I do nothings, after a certain time a lot of firefox windows are open. You can easily understand why I say that It's really insupportable... and this only with Firefox on my session.

My computer is protected with antivirus, and I did a full scan several time, I also tried with an other antivirus software. I used 2 softwares for detect malware... Nothing. I try to uninstall and reinstall Firefox, but the problem still the same after reinstall. I already set the "toolkit.winRegisterApplicationRestart" on "false" but firefox start alone again, again, again...

Does anyone has an idea of what is the problem and what I can do ?

Thanks.

Gevraagd door GHOE70, 1 jaar geleden

Laatst beantwoord door FredMcD, 1 jaar geleden

  • Gearchiveerd

Anyway to disable "A script from the extension" "is running on this page"

I am getting sick of the message "A script from the extension...is running on this page" It relates to Adblock Plus which is the extension. I watch a YouTube video and th… (meer info)

I am getting sick of the message "A script from the extension...is running on this page" It relates to Adblock Plus which is the extension. I watch a YouTube video and then this message comes up on another YouTube tab I have open and Firefox switches to that tab and ruins my watching the video I was watching.

Is there anyway of disabling the message from ever coming up? I increased the values in dom.max_script_run_time and dom.max_script_run_time_without_important_user_input which was a possible solution I read but that does nothing.

Gevraagd door davebesag, 2 jaar geleden

Laatst beantwoord door davebesag, 1 jaar geleden

  • Gearchiveerd

Secure Connection Failed with no specific error code

I have an HCL BigFix WebReports server setup behind an AWS ALB with SAML authentication using Okta. Once successful SAML authentication occurs, Firefox throws the below a… (meer info)

I have an HCL BigFix WebReports server setup behind an AWS ALB with SAML authentication using Okta. Once successful SAML authentication occurs, Firefox throws the below attached secure connection failed page. The page loads fine with Chrome, IE, Edge Things I've tried: 78.5.0esr and 83.0 on a windows machine with NO antivirus installed Clearing all cache Using private windows Complete uninstall & reinstall

       spun up a clean windows VM loaded FF (with & without the below settings changed)

I have referenced https://www.clickssl.net/blog/secure-connection-failed-firefox with no success. About:config => security.ssl.enable_ocsp_stapling changed to false with no success security.enterprise_roots.enabled changed to true with no success configured the above options one at a time and both at the same time I have also run the following to verify SSL is working C:\Users\>curl -vk https://patch.emp.nwnit.com

Gevraagd door pford, 1 jaar geleden

Laatst beantwoord door pford, 1 jaar geleden

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Web sites or javascript not working

I often run into web sites that don't work even after turning off the ad blocker. Sometimes the page doesn't render correctly and mostly the javascript doesn't work, i.e.… (meer info)

I often run into web sites that don't work even after turning off the ad blocker. Sometimes the page doesn't render correctly and mostly the javascript doesn't work, i.e. when a button is clicked it does nothing. When this happens I copy and paste the URL in Edge and the page works fine there.

I have the following add-ons: Amazon Assistant and Container, Capital One shopping, Facebook container, Fakespot review checker,Ghostery, Honey, uBlock Origin, Norton Safe Search and Safe Web,Priceblink, Rakuten, The Camelizer.

What can be causing this? Thanks.

Gevraagd door Ellaryk, 1 jaar geleden

Laatst beantwoord door Ellaryk, 1 jaar geleden

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Position: static print problem

Hi All, My web pages have 4 basic sections, Header, Menu, Content and Footer. In the print media query position static is used. I understand that should make them print… (meer info)

Hi All,

My web pages have 4 basic sections, Header, Menu, Content and Footer. In the print media query position static is used. I understand that should make them print in order. All browser had this messed up for many years but I'm sure Firefox had this fixed for awhile. In version 82.0.3 this is messed up again, footer prints at the top of 1st page.

Is this a printing bug? Or, do I misunderstand position static?

Why can't it print as shown on screen, What you see is what you get?


Thank you for any help,

Charles

Gevraagd door CharlesEF, 2 jaar geleden

Beantwoord door jscher2000 - Support Volunteer, 1 jaar geleden

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Garagesale ebay listings problem - images not loading

For the last couple of days I have been having trouble with my Garagesale ebay listings. The images will not download when I start a Garagesale listing. The problem is sp… (meer info)

For the last couple of days I have been having trouble with my Garagesale ebay listings. The images will not download when I start a Garagesale listing. The problem is specific to Firefox, as the same listings display correctly on Safari, with all images in place. Is there a security or other preference that might stop the images loading from the Garagesale server? I also get an error message when trying to access some other pages on the garagesale website (see attached image). Any help or possible solutions would be very welcome. I've tried all the usual cache emptying, refresh Firefox, restarts, etc, without any luck.

Thanks in advance.

Gevraagd door sw14, 1 jaar geleden

Beantwoord door sw14, 1 jaar geleden

  • Gearchiveerd

IDM Extension Failure

Several days ago (approximately 12-3-20) my Internet Download Manager add-on stopped working. Removing it and reinstalling it by using a link provided by IDM does not wo… (meer info)

Several days ago (approximately 12-3-20) my Internet Download Manager add-on stopped working. Removing it and reinstalling it by using a link provided by IDM does not work. It will work only if I open the webpage where I intend to download (e.g.--YouTube) BEFORE I reinstall the add-on and only for as long as that page remains open. Closing the page and then reopening it somehow deactivates IDM, as it will no longer link to the video I want to download. Have tried everything i can think of to solve this, including deactivating all other add-ons and by uninstalling and reinstalling the IDM program itself. I also unchecked the "block popup windows" management tool within Firefox itself. Anyone have any ideas what is happening? Initially, I also received the error message added below, but as far as i can tell, none of my other programs are set to block IDM. The error message no longer appears.

Gevraagd door shadowfaxblue, 1 jaar geleden

Laatst beantwoord door FredMcD, 1 jaar geleden