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how do i send picture messsges

coomie123
coomie123
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Wont let me send picture messages

Wont let me send picture messages

All Replies (1)

Albarr Muzarin
Albarr Muzarin
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Hi coomie123

I'm sorry to hear that you are having issues sending images via text messages in your ZTE Open C.

Do you have Wi-Fi turned on in your device? There have been reports of issues when sending MMS (Multimedia Messaging Service) with Wi-Fi turned on. Please attempt to turn it off so that your carrier data works correctly for MMS.

If you continue to have issues sending MMS, please reply to this thread with the following information, so that we may investigate the problem you are experiencing: 

   What is the OS version and Build ID found in the Device Information page? Please visit this link if you need help finding the Build ID of your phone.
   Please provide the exact steps to reproduce the issue you are encountering.
   Who is your current cell phone carrier?
   How often do you encounter this issue?

Please be sure to include as much detail as possible, including any websites that may exhibit this issue, and any error messages that you may be receiving, exactly as they appear. This will ensure that we will have all the information needed to investigate into this. Thank you for your help and we look forward to hearing from you!

--albarr