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cannot log in

  • 4 replies
  • 4 have this problem
  • 5 views
  • Last reply by tcseacliff

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I am logged in on my laptop, why won't the mobile site recognize the same credentials? I do not want to change passwords?

I am logged in on my laptop, why won't the mobile site recognize the same credentials? I do not want to change passwords?

All Replies (4)

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Hi tcseacliff, In this add on for Password management on mobile: Mobile Password Manager Does the password appear the same for the site you are trying to log into? As well as does the requested desktop site on the mobile device give the same issue?

This will tell if the password is correctly stored of it it is something how the site handles authentication.

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I just had to reset all the pass words again. i really hate everything syncing and connecting to each other. all the devices handle everything different an just forget things , hate this

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Hi tcseacliff, I am sorry to hear that this is frustrating. It is also possible to turn off syncing for passwords from the sync menu. This should avoid more frustration in the near future.

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i will try that . even though i changed all the passwords again! PITA!