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Our computer reads (couldn't load XPCOM). What's the fix?

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  • Last reply by Kevin

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When we try to turn on our Mozilla Firefox Internet, the "couldn't load XPCOM" notice shows on monitor.

When we try to turn on our Mozilla Firefox Internet, the "couldn't load XPCOM" notice shows on monitor.

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This means a core bit of Firefox is broken. Please uninstall and reinstall from https://www.mozilla.org/en-US/firefox/