Paparan soalan ditag: Papar semua soalan

Lost access to our store account and cannot update our Browser Extension anymore

Hi Mozilla team, I am the product manager a browser extension on your store Our former CTO has lost access to the store a while ago (we no longer find the two-steps aut… (ketahui selanjutnya)

Hi Mozilla team,

I am the product manager a browser extension on your store

Our former CTO has lost access to the store a while ago (we no longer find the two-steps authentification device and we have lost the backup codes as well), which means that we can no longer update our browser extension because we can no longer login as the admins of that product.

I know that you indicate in your documentation - see screenshot - that you cannot help if we no longer have the backup codes. But I prefer to contact you anyway because the Pouch company is currently blocked and can no longer manage its own product.

Please, would it be possible to get in touch with me and indicate the next steps recommended to us?


Best wishes,

Anthony

Asked by anthony.benoit 2 jam lepas

Firefox crashes continuosly

Hello, As described in the object, on the last days, Firefox is keep crashing (2-3 times per day). I have followed a tutorial online to copy the ID of crash error. Thi… (ketahui selanjutnya)

Hello,

As described in the object, on the last days, Firefox is keep crashing (2-3 times per day).

I have followed a tutorial online to copy the ID of crash error.

This is the code: a626bec9-063d-4c4e-979b-d86120230320

Does anyone can help me?

Thank you, Lorenzo.

Asked by lorenzobrandimarte16 31 minit lepas

autofill

With Windows 10 autofill with Firefox never worked for me even though the appropriate options were checked. I recently upgraded to Windows 11 and it worked! So happy. But… (ketahui selanjutnya)

With Windows 10 autofill with Firefox never worked for me even though the appropriate options were checked. I recently upgraded to Windows 11 and it worked! So happy. But that was only for about 2 weeks. And then a couple of days ago it stopped working. (Maybe from a Firefox update??) It's really frustrating and tedious even with the passwords being filled automatically when I start the login process with the user name. Is there anything that can be done?

Asked by pisaacs 36 minit lepas

Some pages are not displayed correctly and some are with defects. Examples in attachment

Some pages are not displayed correctly and some are with defects. Some alements on some pages arealso blocked. Examples in attachmnet The adblocks are off … (ketahui selanjutnya)

Some pages are not displayed correctly and some are with defects. Some alements on some pages arealso blocked.

Examples in attachmnet

The adblocks are off

Asked by Piotr 1 minggu lepas

Last reply by Piotr 50 minit lepas

Transparent user picture in Firefox

My previous avatar was transparent and looked good on both dark and light browser themes, but I've made a change, uploaded my new avatar on the Firefox Account page and..… (ketahui selanjutnya)

My previous avatar was transparent and looked good on both dark and light browser themes, but I've made a change, uploaded my new avatar on the Firefox Account page and... transparent parts of the picture have become gray, and now they look very ugly on light themes in the browser (or on Firefox/Mozilla pages). But I can't even turn transparent parts into white because it still looks awful with dark browser theme. Is it a bug, or is it an intended change?

Asked by oficsu 53 minit lepas

autotfill for credit card disappeared.

autofill for credit card not longer available. I had it for some time, but within the last week or two, it disappeared, and there is no longer an option under privacy/sec… (ketahui selanjutnya)

autofill for credit card not longer available. I had it for some time, but within the last week or two, it disappeared, and there is no longer an option under privacy/security settings in the browser.

Asked by juniper1pat 1 jam lepas

"Window" top menu pulldown now forces open windows into alphabetical order?

Hi. I am in Mac Big Sur and Firefox 108. I tend to keep a lot of windows open and navigate among them using the "Window" pulldown menu at the top between "Tools" and "Hel… (ketahui selanjutnya)

Hi. I am in Mac Big Sur and Firefox 108. I tend to keep a lot of windows open and navigate among them using the "Window" pulldown menu at the top between "Tools" and "Help". It used to be that the latest window more or less stayed at the bottom and the others stayed in order so they were easy to find quickly. A recent upgrade made it so the windows are now alphabetized and constantly shuffling. Since they are alphabetized by the name in the page title, this often offers no clue as to what it is--like it might be alphabetized under like cart or home page or main or something general like that. Also, if you have different tabs in a window, that window might jump from the top to the middle if a different tab is last looked at. Bottom line: it is very difficult and non-intuitive to find a page when you have a lot of windows open--but it used to be easy. Is there a way to order the wondows the way you want them or go back to the chronological order of before? Seems like there must be a setting somewhere. Thanks so much for any help.

Asked by greggms17 16 jam lepas

Last reply by greggms17 2 jam lepas

I never want to open local files from the address bar

When I try to google some absolute file path (e.g. /etc/fstab) in the address bar, instead of googling, it just opens the file from my local filesystem (as file:///etc/fs… (ketahui selanjutnya)

When I try to google some absolute file path (e.g. /etc/fstab) in the address bar, instead of googling, it just opens the file from my local filesystem (as file:///etc/fstab)

I know that I can use search keywords or quote file paths, but even so, I think that users hardly ever use browsers to open local files by absolute url. So this UX totally disappoints me because I need to keep this in my mind every time I want to google file or I lose my mental concentration and then I need to change the focus from solving my issue here and now to fixing this misbehavior

Can I somehow fix this behavior with about:config?

Asked by oficsu 2 jam lepas

Strange white space when open FF

Hello, Everytime when I open the FF I see the white space on the screen, please check the screenshot. After I press F11 two times I see borwser normal again. Thank yo… (ketahui selanjutnya)

Hello,

Everytime when I open the FF I see the white space on the screen, please check the screenshot.

After I press F11 two times I see borwser normal again.

Thank you, Danijel

Asked by dmiskovic 4 jam lepas

Last reply by dmiskovic 4 jam lepas

always having problems with your site

for some time now im having problems with your site, works ok then slows down click on a link and nothing i then go into safari and i have no problem if you can not recti… (ketahui selanjutnya)

for some time now im having problems with your site, works ok then slows down click on a link and nothing i then go into safari and i have no problem if you can not rectify my problem i will start using Safari instead, had this problem now for sometime

Asked by petermauricebavington 4 jam lepas

Key frame rate too low when using Firefox to livestream via Facebook live

I use Firefox to access Facebook live, from which I live stream. Starting in the last few weeks (I don't know when exactly, sorry), I now get this error message (in the … (ketahui selanjutnya)

I use Firefox to access Facebook live, from which I live stream. Starting in the last few weeks (I don't know when exactly, sorry), I now get this error message (in the stream Event log) when I stream:

Too low key frame rate (currently 0.13 key frames/second; recommended minimum 0.25 )

And I get a separate warning from Facebook that the key frame rate is too low, and will result in poor video quality.

If I stream from Chrome, I don't get the error (but Chrome has other problems), so I think it must be related to Firefox. Is there anything I can do about it? Thanks.

Asked by Paul Chamberlain 5 jam lepas

English words can't display properly for some website

Some website can't display English content properly (shown as rubbish text as in figure provided), but if I copy those text and paste them else where (for example in a .t… (ketahui selanjutnya)

Some website can't display English content properly (shown as rubbish text as in figure provided), but if I copy those text and paste them else where (for example in a .txt file), they shown as English. I even disabled all of my plugins, but it still has the problem.

It won't have such a problem if I open the same web page via chromium-based browsers.

Just wondering what might be the cause?

Asked by Tintin.Yuan 6 jam lepas

Tabs not reloading when using NoScript addon

Firefox won't reload tab when NoScripts running. This didn't happen until I went to version 11.4.18 of NoScripts and Version 111.0 of Firefox (both at same time). All 8… (ketahui selanjutnya)

Firefox won't reload tab when NoScripts running. This didn't happen until I went to version 11.4.18 of NoScripts and Version 111.0 of Firefox (both at same time). All 8 tabs load when I initially start FF 111.0. All tabs reload with no problems when I initially start or restart FF with Noscripts active. It is only after FF been running for an hour or so that tabs stop reloading. I do have another addon running called tab reloader. Addon tab reloader and the FF reload icon both stop working after FF runs for awhile. You will see the web page name in bottom left corner of screen and an hour class on tab. Stop NoScripts, the hour class goes away and all tabs reload, both with the FF tab reload icon and the tab reloader addon.

I thought it might be the tab reloader addon, so I set 8 tabs to reload every 10 seconds for awhile, just a couple minutes. NoScripts was running. This didn't cause a problem, everything was reloading. So I set tab reloader back to reload 8 tabs every hour, No scripts still active.

Come back in a little over an hour and the FF tab reload isn't working as described earlier. Stop NoScripts and tabs finish reloading.

Now is this a Noscript 11.4.18 or FF 111.0 issue, I did both at same time. Prior to that I was on FF 110.0.1. Currently running Windows 10 64 bit, haven't done the March update as nothing much there. All was fine until FF and NoScript update. All is fine until FF runs for awhile. For now I just turned NoScripts off.

Asked by Jer 10 jam lepas

“Incorrect password” message when trying to change password

I have tried to change my Firefox password several times because I would like to use a new one. Each time, I receive a red banner that says “Incorrect password.” I have t… (ketahui selanjutnya)

I have tried to change my Firefox password several times because I would like to use a new one. Each time, I receive a red banner that says “Incorrect password.” I have tried different browsers on my computer, in private mode, and on my phone - same problem each time. I know for a fact that the current password I’m entering is not incorrect, because I’ve used it to sign in today. Please help - I would prefer not to have to reset my password.

Thank you!

Asked by eirac23 17 jam lepas

Last reply by eirac23 12 jam lepas

Firefox Picture-In-Picture

The Firefox built-in Picture-In-Picture works great and has great pictures, much better than Chrome addon PIPs. I noticed today it has gone through an update and the firs… (ketahui selanjutnya)

The Firefox built-in Picture-In-Picture works great and has great pictures, much better than Chrome addon PIPs. I noticed today it has gone through an update and the first difference I noticed is the "Back to tab" button has moved from bottom center to top left. As I said, the PIP of Firefox has a great design and features, but is missing one feature that would make it perfect. Can you please add a RED PROGRESS BAR at the bottom of the PIP box. For example, there is an "Enhancer for YouTube" addon PIP (not a regular PIP, but other type of PIP that pops up when scrolling down to comments section) which has that and it's very useful (please see attachment). And if that feature is added, the ideal and logical design would be to show the "red progress bar" while hovering over the PIP box, not an always-showing feature, just like a YouTube video red progress bar works.

Thank you, Arthur

Asked by Arthur 1 hari lepas

Last reply by Arthur 12 jam lepas