Semua Produk Support Forum

When I try to send an email from my dmonkman1@cogeco.ca account, I regularly get a message stating "Password required for outgoing (SMTP) server. When I enter the password associated with this email account, the same message reappears. The strange thing is that sometimes this message does not appear and the emails do send properly. I also sometimes get a message saying that the email was sent but that a copy was not placed in my Sent folder. I've updated Thunderbird (115.12.1 64-bit) but the problem still occurs. I've also spoken to my internet provider (Cogeco) and they're telling me that it's a Thunderbird issue.

Please help!

Can anyone help please.

My inbox was full, Thunderbird asked if I would like to compact, so I agreed. My entire inbox contents are now missing. I have read these may of been archived, but I cannot locate the messages/archive file. Can someone help please. I have cheked my web server and they have gone from there also....worried.

Regards

Richard

On June 16, I sent an email which went through just fine. I haven’t been able to send a receive any emails since. I got an error message that said that sending the password did not succeed and that there was a server error on inbound.att.net. That was followed up by an error message that said that the login to that server failed. I tried entering the password I had but it didn’t work, so I changed the password and the new password didn’t work. I don’t know what else to do. I’ve tried turning off the computer and turning it back on, closing Thunderbird and reopening it. I hope you will be able to get this problem resolved quickly. Thanks in advance!

Im trying to put my email (prkirby@sky.com) on to thunderbird (version 115.12.1 64Bit) running on a windows 11 computer I have 2 other emails which run perfectly All my settings are correct, pop 3 incoming pop.tools.sky.com port 995 outgoing smpt.tools.sky.com port 465 both my username and password are correct, all these settings work when using outlook 2013 pro plus on a computer running windows 7 username and password also work when signing in to emails on different computers When I create the account the message I get is password/usename incorrect Any help will be gratefully received Phil

I wish to be able to remove the very first line in the search list

is it possible to only show what "firefox suggest" ?

I tried to change the settings but nothing happen

G'day, I cannot understand why I cannot get to send any e-mails. I receive this popup. I have no idea what I did. I am in my 80s and was born too early to grasp a lot of I T.' I would appreciate somebody to tell me what I need to do please. Cheers Malcolm

As of Sunday, Thunderbird can no longer reach my ATT server to download email. It has behaved for ten to fifteen years. Last time someone at ATT fixed it. I have been on the phone or on screen with ATT most of my waking hours since Sunday. (In the process I lost my internet, my landline, my cell connection, etc.) Everything is restored except the connection between Thunderbird and ATT. Everyone thinks changing my password will do it. Done it four times. It gets me into the ATT mail. I have replaced the password in Thunderbird settings with it to no avail. Is there anything you can think of? Not only is Thunderbird more attractive than ATT, I have thirty years of mail boxes there, a continuation from Eudora. I will appreciate your wisdom.

My thunderbird configuration file in appdata/roaming is huge -- 8 GB. I was trying to clean out old stuff and deleted all the messages in Archives. Then I emptied the trash. BIG MISTAKE! all my gmail accounts now have an empty inbox. I'm not sure if when I delete a message from inbox, if it also deletes it from Archives. Why does TBird store my gmail inbox in archives? My configuration file is still 8GB, so maybe they are still out there somewhere.

Hi I am using 115.12.1 32 bit how can I change the new mail notification pop up to a different location other than the bottom right... Thanks for your time and understanding.....

I keep getting this message...please advise, thank you: Sending of the message failed. The message was not sent due to exceeding the allowed number of recipients. The server responded: Insufficient system storage.

I have been accessing Hulu using Firefox for almost two years. Yesterday Hulu started giving me this message "we couldn't log you in. Please check email and password and try again." I have reset my password 5-6 times with no luck. I talked to Hulu which had me try certain things with no luck. As a last resort they recommend I delete Firefox and reinstall. BTW, I CAN access Hulu using DuckDuckGo and Microsoft Edge. Any help out there? Thanks.

jwnova

Firefox works only in troubleshoot mode, and will not copy and paste, I tried and deleted and re-installed, no change, is there a way to run a diagnostic? . other browsers are fine.

I regularly play Bejeweled Blitz on FaceBook but I cannot use Firefox to play because if I try I get the message to Upgrade to the latest version of Flash. Well Flash has not been used in many years but I still get that message on Firefox. I can easily play on three other browsers without receiving that message. I have switched from Firefox for that reason but I really would prefer Firefox as my default browser. What can I do? Yes, I am using the most current version of Firefox 127.0 (64 bit). My extensions are AdBlock+, Gmail mail checker. That's it. The same thing happens in troubleshooting mode too. I am using Windows 11. Please, suggestions are welcome.

I'm connecting to an MS Exchange server via smtp.office365.com and mostly this works OK by now. I do have a stupid problem, however: After deleting several folders, they always "come back" as "ghost folders" (grayed out and without messages) and it's impossible for me to get rid of them. Very annoying. I've tried a couple of steps:

• of course, I tried deleting the folders through the Thunderbird interface, also from Trash, where they first move to
• I also tried to delete msf-files associated with the deleted folders -- to no avail
• I also tried to unsubscribe from these folders using the "Subscribe" interface -- this is not possible: I can tick off the folders, save my choices, but as soon as I open "Subscribe" again, these folders are back
• I also tried to use Outlook, but the deleted folders are not shown in Outlook -- it seems to me that Thunderbird has difficulties letting them go

I'd be very thankful for any constructive help!

Hello,

I've recently installed 127.0 (64-bit) and although I've set browser.download.start_downloads_in_tmp_dir to true, and rebooted my PC, I still don't get the 'Open With' pop-up - the file goes directly into Downloads.

I'm on Ubuntu 22.04 LTS (jammy jellyfish).

Please advise me what I'm doing wrong.

I have noticed a few websites will go to blank pages. Today, while trying to log into my Microsoft account, I was able to enter the login id and then the password, but when I went to enter the website I arrived at a blank page. I tried the control-shift-R fix, from this website, but it was of no value.