Firefox for Android Support Forum

Hi everyone, My android device has been thouroughly hacked, reconfigured and I was put under administration while the hijacking of my accounts took place. I have tried to sign up with one of my 3 outlook email addresses and none of them will work. I get to the part of sign up that says we've sent an email to the address I provided. I go to that inbox and there's an immediately received mail which doesn't allow for me to verify my email with the code. It just goes straight to an account. Where can I find out who's signed in where on which account and how do I find and unlink the devices being used to hack me so violently. Any advice would be great thanks so much guys

This is driving me insane. On mobile data (3,4,5g) Firefox will not open any websites, it just sits with a white page until eventually I get "connection reset". Every other browser on the device works fine though, and Firefox can access sites when on WiFi.

I have uninstalled and reinstalled the main app *and* installed focus,beta and nightly versions,all have the same problems. Permissions on mobile data are allowed.

I cannot even get a sensible log or network trace out of the browser as there are no Dev tools.

It sometimes feels like Mozilla are trying their absolute hardest to lose users, I even had had the old "browser uses 12gb of memory for two tabs" problem on desktop the other week.

Specs: Android 13 Pixel 5 with latest version of Firefox installed.

Issue: This problem has existed for months for me.

audio stutters or more so swiftly cuts in and out.

Sometimes the video itself stutters/lags.

Taping the full screen icon puts the app in the background. Upon reopening it, the entire app looks like it's hanging off the side of the screen.

Example attached.

Hi,

Xiaomi 12, when reading a webpage in Firefox scrolling with the finger every 3-4 times the page does not scroll. Instead the address bar at the bottom pops. Lifting the finger and scrolling again makes the page scroll. This problems repeats.

Help would be appreciated because it is very annoying

About 90% of the time, when I try to go to powerball.com on my android (12), it displays a message that "The request is blocked".

I don't know what the issue is but it's incredibly frustrating when I'm trying to check my numbers and I can't access this site.

What can I do to fix this?

Just wanted to drop a quick thank you for actually paying attention to your users' wants and suggestions. Please continue to be a non-frustrating experience and dish out updates sparingly and meaningfully.

I have a weird issue with my keyboard causing crashes. It's a bit obnoxious, but I'm mostly posting in hopes of helping development and/or seeing if anyone else has a similar issue.

I have a Samsung Tab S6 and a Reddragon K530 bluetooth keyboard. I write on the go a lot, and my favorite writing site is 4thewords, so I spend lots of time typing on Android Firefox.

When I first turn the keyboard on and connect it, if I have Firefox open already, it tends to cause Firefox to freeze up entirely. It freezes so hard that even hitting the home button on my tablet lags for a few seconds before it will do anything. Waiting does not help. If I go to Recent Apps and swipe Firefox away, it will not reopen correctly immediately. It will try to reopen, get stuck, and then a system prompt will say "Firefox is not responding." If I kill it then and reopen it, it resumes working fine.

My workaround has been to try to remember to not have Firefox on the screen when I connect my keyboard. Even just going to the home screen for a moment, turning on the keyboard, and going straight back to Firefox works fine. Turning on the keyboard with Firefox on the screen freezes it at least 70% of the time, in my estimation.

I've not seen this issue with other bluetooth devices (headphones) or with other apps. Some combination of these two is just kryptonite for that initial connection moment.

If I can provide any logs, details, etc, please let me know!

117.0 Firefox for Android Release August 29, 2023

Your website says this is out but all links and the Play store still have 116, how do I get 117 since it fixes my password auto fill issue

Hi there,

Is the script in this product bypassing Firefox privacy fences? I do not understand what they promote, but I have not a good feeling after reading their explanation. https://confection.io/scripts/click-engage-xbox-com/.

But I hope Firefox can do something against this possible new threat.

Hi,

All of a sudden I started getting a strange download indication which didn't show up when I looked for it. Since then, when I press "+ New Tabs," a new tab doesn't open. A new tab opens only when I've clicked on a new link for a topic.

I cleared the cache, restarted my phone twice and un-and re-installed Firefox twice. I was originally synced with Firefox on my other phones, but I don't want to sign in again with that email until this problem is fixed. I haven't opened Firefox again on my previous phones since this all started. I'm going to cry if those versions are "infected" with this problem as well. I just can't erase all the data I've previously accumulated within Firefox on those devices, either.

Now I've looked in Firefox Support for this problem and I've looked again and again for a way to restart in Safe Mode, but I can't find it. Could someone please help me diagnose and fix this issue?

After searching something and getting result clicking any link starts loading and after loading takes me back to the search page itself, and clicking again (2nd time) takes me to he page I am trying to open.

Whenever ZmI go 2 lookup a saved login or to enter my Android pass code 2 do the same, the keyboard to enter it refuses to show so that I can. At 1st I was using an add on keyboard called Black Red Tech from Play Store. I took that out, restarted & tried with GBoard. No change. I have restarted phone several times. Next step is uninstalling FF but I'm reluctant 2 do that. Any other ideas?? This is what the screen displays in both cases, and there is no way that talking, holding buttons or restarting seems to pop the keyboard up. This is what keyboard looks like. Screenshot of saved logins screen just is blank black.

Using "private firefox", I was unable to sign into gmail. I got a google search screen with no option to sign into gmail. The google screen seemed to be in a larger font and simplified compared to the usual screen. I was using an andriod phone for the task. Thanks if you are able to help. p.s. I have lots of settings throughout apps/ systym set ti hogh levels of privacy and do not intend to change that, sync etc.Firefix63

Seee above. Is this issue fixable? , operator error ( I don't think so.) App compatability? An evil lurker followin/mirroring? Something else? I don't know, but suspect it may be tied somehow to "AI".