Firefox Support Forum

I have lots of bookmarks, which I organise into folders and subfolders. In the last month or so, Firefox will no longer save them to the folder I specify from the pull-down menu when saving but just adds them to the general bookmarks menu. To sort my bookmarks, I have to go into Manage Bookmarks and move them manually. What's happened?

Hey there, I was using one of my macs today and it suddenly started updating. It was taking ages and seemingly stalled, so I closed the app.

Now, all our bookmarks and history is gone. Also, the now updated version is not showing my new history etc.

Is there any way to retrieve our original bookmarks, history and passwords?

Regards Peter

Chrome has stopped working. I cannot tell if it is Chrome, Ubuntu MATE 22.04, or a virus. I want to switch to Firefox, but cannot import my Chrome bookmarks. I tried using Chrome to export my bookmarks and then using Firefox to import them. Did not work. I tried using Firefox to import from other browsers. It could not find Chrome.

Hello moz://a,

I trust that this finds you in good faith,

My name is Kyle Santowski, I got dismissed from work in December and started focusing my attention on computers and the understanding thereof. I purchased the domain heartofstoneclothing.com using my Samsung A21s and my credit card.

I was visiting a friend at the time who offered the use of his computer to me as a kind gesture. I have been residing on the friends property since January and have been using that device up until recently. With my provident fund I purchased a laptop and have been using it since to recover most of my work.

My work got intercepted the day ICANN's 60 day holding period was over, since it wasn't my computer I had no say over it. In South Africa we have a problem with consistent power outages known as load shedding, long story short; I woke up from an extended nap to watch my work get taken and redirected.

I have had major 4 major confrontations with my friend, Gary, whether or not he was snooping through my files. Ive been lied to in my face 4 times, been sworn at, had pots and pans thrown at me for falsely accusing him. I let it go due to alternate accommodation difficulties. At the risk of losing my work completely I have allowed friend to run around the part my browser he gained access to. I might have unknowingly given it up, or at least part of it since it was not my computer.

In these altercations I have been chased away, but i could not leave my work on that computer. Not having access to an external hard drive and no time I mass dumped everything anywhere i could find space; My OneDrive, GoogleDrive, Dropbox. At the time i had just came across MDN after working on Firefox for the first time and exploring its glories.

I have bookmarks that don't belong to me in my bookmarks toolbar, there is personal information that is not mine getting sent to me and I have had to manage this person and his websites while sacrificing my own. I'm not entirely sure how to separate our work without, because the bookmarks i delete reappear every time and I no longer wish to use the old device.

I herewith kindly ask that i could receive some assistance with the issue, this situation has messed my brain up for months and I finally have an understanding of what i need to do, but I am quite new to working with software and can't afford to let it go askew.

I have spent too much time trying to understand what is the deal with firefox bookmarks. It should be pretty simple. I have a bunch of folders that I add bookmarks to. I can see all the folders when I add another bookmark. But that's it. They are not available to go to, to find a bookmark. There are no folders. There are a bunch of bookmarks listed in "always show". Then if I do a search for answers, the answers do not address the issue bc it seems everyone who uses firefox has the same issue. My bookmarks aren't "hidden". What I need is to see the same setup with my folders when I want to find a bookmark that I see when I'm saving a bookmark, instead of scrolling through 1000 bookmarks with no context. (There is also no way for me to delete or clean up folders.) I need to access all the information I have stored in an organized, productive, fast way. It appears there are a lot of other frustrated people on these discussions with the same issue. I couldn't find any information or discussion of a system for clicking on something, opening up a folder, and clicking on the needed bookmark.

Hi, I exhausted almost every option, but I can't figure out how to import safari 10.13 passwords from mac or from iphone passwords settings section into an export file to upload. help????

I followed the steps to import bookmarks from Chrome into Firefox but when I choose my dominant Chrome account the Chrome bookmarks did not show up in the "import all available data". (Weirdly Bookmarks from other Chrome accounts I have did show up).

How can I get the Chrome bookmarks to be available for import?

when using the search box for a query - if I type the letter between the s & f on keyboar- a popup box appears for bookmarks??? I trie- to uninstall firefox / reinstall. no help. same issue

ALL of my bookmarks are gone. I am a musician and I store all of my songs in bookmarks. I use a website to create music (beepbox.co/modifications of beepbox), which is why i can only save them in links. So, I obviously use the bookmark feature. This becomes a problem when, for apparently no reason at all, all of my bookmarks disappeared. 4+ years of my music being saved to Firefox is gone. How can I recover them? Please. I've tried resetting Firefox, looking in my mac for files that could lead anywhere- All leading to nothing. The only hope I have is if someone that somehow has access to many bookmarks inside Firefox could find them, and restore them to my profile.

I don't want to lose it all.

I have all my bookmarks that I use all the time and once I click on them that web site works just fine. I have two more web sites that are bookmarked and every time i want to log on to them it comes back "Access Denied You don't have permission to access "http://www.kingsoopers.com/" on this server. Reference #18.9cfe19b8.1688244058.3e96aa41". Can anyone tell me what is going on and why do I have this problem with just two bookmarked web sites when all the others work fine.\?

My computer crashed 10 days ago- & my Firefox browser disappeared along with several on screen folders

When I started checking for a reason, the only thing I found, was that my C Drive was almost out of memory

When I re-loaded Firfow, 8 years of Research tabs/ bookmarks were gone... Can you help

                                C Crow

Hi - Here's my problem. I have a folder in my bookmarks titled Current Bookmarks. It contains both subfolders and bookmarks.

When I go to Manage Bookmarks, select that folder, and use the Views/Sort/Sort by Name.A-Z sort order, the subfolders aren't shown in alpha order. Any new subfolders I create end up at the bottom, listed after the page bookmarks.

Is there any way to get all the subfolders to sort properly?

Thanks for your help!

Followed all the "how to" but it does not work . The section of old backup file "BOOK MARK Toolbar" and "other Bookmarks does not load with "import: or "select file says invalid file.

My Bookmark list disappears regularly and I have to seek ways ro re-install in the left hand margin. Also finding various web sites (Banks etc) no longer work well with Firefox. So with much regret it is goodbye Firefox as soon as I can reocnfigure

I recently migrated from Chrome to Firefox on my Mac and successfully imported all data, bookmarks etc. However I cannot figure out how to ADD a new bookmark to an existing folder. Every page I read about bookmarking fails to show how this is done. In Chrome its simple since the drop down menu allows the user to view every folder, but in Firefox I don't see how to do this. Furthermore, when I go to Bookmarks>Manage bookmarks I don't see any of my folders..PLEASE show me an EASY way to do this. Thank you

When I try to bookmark a page, I expect to see "Bookmark current tab" and when I click that, to be offered 1) to put it in the same place that the last bookmarked page was put 2) or, alternatively, to be given a choice of locations.

This is what happens on one of my two laptops.

On the other laptop, I am not offered a choice of locations. I am simply forced to bookmark the new page in the location where the previous bookmark that I made is, and I then have to go to "Edit This Bookmark" and move the new bookmark from the location where it currently sits, to the location that I want. This is clunky and inconvenient.

How can I configure this second laptop to behave like the other laptop?

Hi - I've tried your solution many times and even thought Firefox says the import from Edge was successful, I don't see any imported bookmarks where you say they should be.

For some reason every time I try I get a black circle with a diagonal line symbol, indicating I cant do it, ive already tried in Troubleshoot aka Safe Mode, its the same! Ive even deleted xulstore.json, still the same, I have no idea whats causing it.

I had to rebuild my Windows 10 laptop from scratch. I downloaded and installed Firefox, and I can browse and download, but my bookmarks aren't available--some other app is using a Firefox file. I've rebooted several times and even shut down and restarted from square one, and I still get the error message. I've tried to look at the troubleshooting data, but none of it is filled in--only the headings appear. I can't even restore from an HTML backup. How do I get the bookmarks back?