Firefox Support Forum

i am setting up a new laptop and trying to import all my current data from my old pc. Nothing is right. It imported alll the shortcuts on my toolbar from years ago. None of these are the current bookmarks from my old pc. ive tried syncing, importing again, nothing works. my bookmarks on my side bar are years old. I dont have ANY of these on my old pc as i deleted them years ago. what the heck is happening and how do i get my new pc browser to look exactly as my old pc looks. This is very frustrating. I have over 500 bookmarks on my sidebar. it looks like every bookmark i have EVER used. This is ridiculous.

Is it possible to import bookmarks for a different Mozilla account. Apparently I have 2 different Mozilla accounts. I had been using (I'll call it account #1) for quite a while, and recently subscribed to Mozilla VPN service. When I subscribed i gave it login info for "Account #2". How can I keep the logon info for the VPN, and get my bookmarks imported from the old (routinely used account #1) ? Or, can I change the VPN service to the old account (account #1)? I know how to add another device to the VPN account, but the "accounts" are on the same "device".

Thanks...

After resetting my PC, I reinstalled Mozilla Firefox, but encountered an issue with it. Despite being unsure of the cause, if this problem occurs for a third time, I'm considering discontinuing the use of Firefox and advising others against it. I've lost my bookmarks multiple times, which is concerning. Although I initially attempted to recover my account using my email, I couldn't recall my password. Consequently, I utilized Mozilla's account recovery key. However, even after this process, my bookmarks, which were saved in the toolbar Come back but shortcut labeled "ROW" Bookmarks are not come back. I'm seeking assistance to retrieve them or clarity regarding Mozilla's responsibility in this matter. While apologies are not necessary, I am focused on restoring my bookmarks or exploring options for compensation for the loss incurred.

Hi, In the version of Firefox that I had on my previous computer, there was a panel to the left, which showed all the different web-sites that I visited frequently, and which I therefore could store in the column on that panel so that they were immediately accessible. I cannot find this feature in the version that I have now, but only a rather complicated way of storing bookmarks that I can then only find my way to after several clicks through some menus. Is there any way I can have it the 'old' way? Kind regards Ole

Yesterday I clicked the download button "Download the latest version of Firefox", and restarted my laptop. After this my bookmarks disappeared and my only method to retrieve them was to restore my system back to an earlier time period. Now, I'm offered that same download but NO THANK YOU until I know I'll still have my data.

The book mark menu option (displaying the bookmark menu and allowing selection) has disappeared from the book mark tool bar and I can't find a way to add it back. Any suggestions?

In Windows 11 on a new laptop: I save bookmarks to a selected folder but then each one always saves automatically to the Bookmarks Menu, not the folder. Then I have to find it and move it to the folder I selected in the first place. How do I save directly to a folder??

I have been using Firefox for YEARS. I love it, and have always been able to sign-in from a new device and have my bookmarks brought to my new device. For some reason, that is not happening this time.

When I click to sync or import bookmarks, the only options I have are Chrome, a couple others, and from Firefox HTML or CSV file. I do not know how to save the bookmarks. I would think that I could save them on a external hard drive and bring them over, but I do not know that process. It was so much easier when I could log in and bring them over.

Please help. I was so confident when purchasing this new laptop, now I am a bit irritated. Please explain how to bring my bookmarks over to my new device.

Thank you!

Something is not working for my syncing data for my new computer coming from my older one that was working fine....none of those bookmarks are around, no matter where I look, I cannot find all of my highly needed bookmarks that I have had for years...all gone. I need some help please. Thanks.

Hi. Not so much as a bug report but a feature request. I am attempting to add the same URL to two separate bookmark folders on my bookmark toolbar so that I may have a better chance of finding it in six months when I'm likely to need to visit that website again. The reason is that the website in question fits neatly in terms of subject into two of my folders.

At present in Firefox, if you place a URL in a bookmark folder then try to place it again in a separate folder then Firefox appears to remove the URL from the first bookmark folder and place it in the second. It would be handy for Firefox to either just accept the second placing or display a dialogue box pointing out that the URL already exists in another folder and asking if the user wants to a) move the URL to the place where the user tried to place a new bookmark, or b) go ahead and place a duplicate in the newer folder c) cancel the request.

I'm a long term user / fan of Firefox and have no intention of moving browsers. This functionality would be very useful. Hoping you can action this in the next update.

Regards

Martin

This morning, my Firefox browser was unable to open so I downloaded it again and tried to sync up my browser using my email address. When I used my email address and reset the password, a much older version of my browser without all my bookmarks logged in. I've only use the *hidden for privacy*@gmail.com email address so I'm not sure if I have two profiles under that email. On my phone which has been sync'd to my profile for years, I have all the bookmarks that I've been using for year. I don't want to sync it now so I don't loose it.

I don't have a home page button on my browser. How do I add a home page button? Also, when I navigate to a new page my bookmark tool bar at the top disappears. I only have the bookmark tool bar on my home page. I want it to show on every tab I open so I can easily navigate from there rather than having to go back to my home page every time. This problem started when I got a new computer. The browser works fine on my old computer.

Hello, after I installed Firefox ESR, all my bookmarks disappeared. Is there any chance to get them back, as well as my browser extensions? I would like to go back to the state before the installation of ESR.

I'm trying Firefox again after many years in the Edgy wilderness. In Firefox in Windows, you used to be able to specify where your bookmarks were located. I store all my files (documents, spreadsheets, etc) in a complex structure on my C drive and, ideally, I should be able to store my Firefox bookmarks in the same structure. It just doesn't make sense to store the bookmarks in a separate location. I'm pretty sure you used to be able to do this by specifying the root of the bookmarks structure as c:/Documents, but I can't see how to do it in the current version.

Every time I try to import either json file or html file firefox crashes. I tried a refresh and same thing. This file is coming from another computer. I have tried synching but that fails too even though I am logged into same account. I get no error on synchs, it just does nothing.