Firefox Support Forum

MY BANKING IS HANDLED THROUGH A CERTAIN CREDIT UNION. THE CREDIT UNION HAS SECURITY FEATURE THAT YOU ARE COMPROMISING BY RECORDING A SPECIFIC PAGE AS A BOOKMARK "post login script page's should never be eligible for automatic bookmarking to a home page." This should never be done as that page becomes a shortcut to my bank account! THIS CREATES A SECURITY ISSUE for me as I could be locked out of my bank account. Some sensitivity and a bit of common sense is called for here!

Additionally; I have an Amazon Account and want my bookmark FOR AMAZON to remain at The Sign-in page. However, you opt to delete my bookmark for an advertising bookmark that does not take me to an Amazon Login. This creates an inconvenience and a problem.

One more item: I do not use any on-line tax preparer. NEVER! I do not use Turbo-Tax, H&R Block, or any other tax preparation service. MY BOOKMARKS GET DELETED SO YOU CAN PLACE AN ADVERT ON MY HOME PAGE THAT IS NOT JUST UNWELCOME BUT A SERIOUS INCONVENIENCE.

synced a new computer, old one has an underscored star w/bookmarks, new computer did not bring that over, it brought over other bookmarks. can something be done to bring that over?

I searched the forums, and it appears this issue has answers going back 12 years.

Answers explain how to get it to show up again. Basically, it amounts to turning the bar off and back on again.

The problem is it WILL happen again. Why? It's been 12 years and no explanation as to why it happens or how to fix it permanently.

None of the Firefox updates over the years have addressed this either.

Something changed very recently, probably that new update. There are passwords and all manner of info I can't find....

I am missing MANY bookmarks I had in Firefox. Where did they go?

Can I somehow restore the previous version if necessary to recover them?

Thanks, Mike

Sir,

An account was opened in Firefox with this Gmail account: pmkamirul@gmail.com In which the user and password of different accounts were saved. Today 28.01.24 due to Windows problem on my laptop, I set up new windows again and installed Mozilla Firefox and tried to open the Mozilla account but it took about 15 minutes because I did not give the correct password. Later I reset the password and opened the Firefox account with the new password 01714303182 but even when the Firefox account was opened, nothing saved previously came back. Please help me to recover my previously saved data.

I will be grateful to you. Md. Amirul Islam 01714303182

While trying to add my existing bookmarks (from previous computer) I get message - SSL_ERROR_INTERNAL_ERROR_ALERT

Please tell me what to do. I cannot find any reference to this message.

I have used Mozilla and Firefox for over 20 years now and thoroughly enjoyed it - but have never had and problems of this nature.

In case you need it my email is xxxxx@lola7.com

Thank you.

(email address removed by moderator; please do not post personal information on a public website; Forum rules and guidelines)

I get errors when importing my bookmarks from one laptop to another. I've tried importing HTML file and restoring from JSON file multiple times with multiple files. The bookmarks are not saved in any folder including the "imported bookmarks" folder. This is frustrating... Could you please help with this simple task?

Hey hi,

Problem that's been going on for MONTHS now - when I use the bookmark manager to sort out my bookmarks, it will often 'drop' them a few lines above or below where I wanted to place them. Trying to move the misplaced bookmarks just means chasing them around the page with them NOT going where I want them, and often moving other bookmarks OUT of place. The only workaround I've found is to kill the manager and reopen it - but this often has to be done SEVERAL times to fix the problem, and it can happen again minutes later on another bookmark. Given I had to give up on the drop down bookmark toolbar because it reverts to the top of the list EVERY TIME I try to use it, I have been using the manager to access everything. The fact that it also doesn't work correctly is making me INCREDIBLY frustrated with your product. Do you have a fix, or should I ditch Firefox and find a better browser?

Firefox has stopped saving history and I am unable to save any bookmarks. This seems to have happened recently for no reason I can understand. I haven't made any changes. I use a VPN but was doing so before this happened. I have checked all the settings and also deleted the places.sqlite file. When I click <bookmark current tab> nothing happens and history shows as empty.