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How can I resolve issues with video streams from Facebook Workplace?

How can I resolve issues with video streams from Facebook Workplace? This issue doesn't happen in Chrome. When I stream video in Facebook Workplace, the video stops fre… (read more)

How can I resolve issues with video streams from Facebook Workplace?

This issue doesn't happen in Chrome. When I stream video in Facebook Workplace, the video stops frequently and becomes poor quality at times. I have recommended performance settings enabled, using hardware acceleration.

Asked by psmithvonage 15 hours ago

layout for incoming email

David, here are two screen shots (ss) to clarify my issue with email and a third regarding another issue (see below). Number one ss shows what I see when I go to Thunder… (read more)

David, here are two screen shots (ss) to clarify my issue with email and a third regarding another issue (see below).

Number one ss shows what I see when I go to Thunderbird. I am allowed to delete if I wish by first marking the email and then clicking delete. If, however, I wish to view the message, Number two ss appears. I cannot delete the message without going back to Number one ss as that option has now disappeared. This was no problem on my old computer.

The other issue is related to the above. I have over 250 emails without being able to access them (see Number three ss). On the left upper side is the number of emails I have, but only six old emails appear, something that is confirmed in the upper right frame. No matter what I do, I cannot access them.

Asked by Jamesrsamec41 1 day ago

Last reply by Jamesrsamec41 19 hours ago

Cannot use Dropdown on Calendar Widget

Cannot use the hours dropdown on Calendar Widget in Mozilla, when I click on the hours, the dropdown appears for half a second and then dissapears, so I cannot use it. Wo… (read more)

Cannot use the hours dropdown on Calendar Widget in Mozilla, when I click on the hours, the dropdown appears for half a second and then dissapears, so I cannot use it. Works fine with Edge and Chromium. OS Ubuntu 24.04. Tried private mode and disabling add-ons - only one I have is UBlock. When inspecting the console does not show any errors.

Asked by simeon.panov95 1 day ago

Version 127.0.2 (64 bit) a lot of lag from keystroke to being displayed

For about a couple of weeks, there has been a lot of delay between what I type and when it actually appears. It's maddening! I have not changed any of my Firefox settings… (read more)

For about a couple of weeks, there has been a lot of delay between what I type and when it actually appears. It's maddening! I have not changed any of my Firefox settings. I did a 'refresh' about an hour ago. I am not seeing any network activity that I cannot recognize. I d/l'd 'Malwarebytes' and ran it..."no threats". MS Defender has always been on & protecting me. I have never had this situation occur before and am hoping for some help (5 to 10 seconds to wait for what you've keyed in is not fun).

Asked by Philip 3 days ago

Last reply by Philip 1 day ago

Firefox stops responding when using dev panel on hh.ru site

When a user opens hh.ru / headhunter.ru (famous HR portal in CIS countries) in Firefox, and then opens dev panel and tries to interact with it, especially with the code i… (read more)

When a user opens hh.ru / headhunter.ru (famous HR portal in CIS countries) in Firefox, and then opens dev panel and tries to interact with it, especially with the code inspect tool, the whole browser stops responding.

The problem persists even on a clean Firefox profile. Other browsers (Chromium-based) work well with the dev panel on the hh.ru site.

Asked by 333hronos 2 days ago

Having connection issues to websites from search and links

For the past couple of weeks I have been getting the "Hmmm, We're having trouble finding that site" error screen quite often from both searches and links from other sites… (read more)

For the past couple of weeks I have been getting the "Hmmm, We're having trouble finding that site" error screen quite often from both searches and links from other sites. It's always happened once in a while but it hasn't been anything bothersome. However recently it has become quite bothersome because it's happening a lot! However not all the time. It's not completely broken, just mostly. And it's happening while trying to visit sites that I know and visit frequently such as Amazon, Ebay, and even sites for local businesses that I trust and know are working. I'm not having any internet issues with my home wifi, nor am I having this issue with other browsers. I have however also noticed it on my Firefox mobile browser as well. I posted about this a few days ago and got some email back about an issue with my post. If this happens with this one and I'm unable to get this resolved I will just get rid of Firefox on my devices. FF has been a long time favorite and is usually set as my default browser but if stuff like this is going to continue, I can change that real fast. There are plenty of other browsers that work just fine and have decent customer support.

Asked by Ray Dunne 2 days ago

I get a prompt pop up on every page Ioad just with "1" in the message box.

Hi. Every page I visit I get at least one message popping up with the URL at the top, the message body of "1" and the option for OK. Many pages have multiple prompts for … (read more)

Hi. Every page I visit I get at least one message popping up with the URL at the top, the message body of "1" and the option for OK. Many pages have multiple prompts for what looks like advertising sites (based on the URLs). Sometimes I get the option to check a box saying "don't allow URL to prompt you again"

Example message for when I go to google: https://imgur.com/a/RBd4mS3

I guess it might be some sort of debugging mode? I tried uninstalling and reinstalling Firefox and it still happens. I am on latest versions: Firefox 127.0.2 on a MacBook Pro (2019) with MacOS Sonoma v14.5.

Can you please help me to remove these prompts? It makes Firefox pretty much impossible to use due to multiple clicks per page load. I've tried searching for help pages but it's very hard to explain the problem to a search engine! Human needed! :)

Asked by warwick.symes 2 days ago

Firefox 127.0.2 64 bit on Windows 10 not closing

I've been out of town. After returning home Firefox updated to 127.0.2 but now it will not close its process when I close its window. When I try to launch Firefox again I… (read more)

I've been out of town. After returning home Firefox updated to 127.0.2 but now it will not close its process when I close its window. When I try to launch Firefox again I get the error message below and attached:

"Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window. <Close Firefox> <Cancel>"

When I select "Close Firefox" the new Firefox window will then launch. However, if I open any web page the same error occurs after closing the window.

If I launch Firefox and then close it without opening a web page I do not get the error the next time I launch. Somehow going to any web page in Firefox prevents that instance of Firefox from closing.

I'm running Windows 10 22H2 Build 19045.4529 and it's shown as up-to-date.

Asked by SK 2 days ago

Last reply by SK 2 days ago

savefrom.net extension doesn't work

I can't download anything by that green download button (Youtube). I just receive error messages, see attachment. I have read their FAQ and I have latest versions of Fire… (read more)

I can't download anything by that green download button (Youtube). I just receive error messages, see attachment. I have read their FAQ and I have latest versions of Firefox and savefrom.net helper.

Asked by Mike the Bike 3 days ago

YouTube has very long load times

At some point about 5 days ago, Firefox began to load YouTube videos unacceptably slowly. To begin a video it may take around 30 seconds or more to load (with a black scr… (read more)

At some point about 5 days ago, Firefox began to load YouTube videos unacceptably slowly. To begin a video it may take around 30 seconds or more to load (with a black screen and circular loading bar/graphic), and randomly throughout the video it will need to load again which has taken up to 5 minutes at times.

Steps I have taken: - ran Firefox in troubleshooting mode (issue persisted with no extensions) - minimized memory usage - disabled hardware acceleration - refreshed Firefox twice - reinstalled Firefox

Testing/comparing YouTube in Chrome and Edge, videos load near instantaneously (even while running an extension such as uBlock Origin), and I can click anywhere in the duration of the video and it loads in less than a second. Strangely, sometimes the issue doesn't persist for the next 2-3 videos that I try to play, but then goes right back to an extremely long load time for the next video. I've never had such an issue with Firefox before and cannot find a solution. Extensions don't appear to be an issue and other browsers run YouTube perfecty fine.

Asked by Parker Fleming 3 days ago

Firefox hangs.

Even though I actually have only 1, 2, or 3 Firefox windows actually open, subsequent browsing is is stacking up instances. Following is a copy of Windows' "processes sc… (read more)

Even though I actually have only 1, 2, or 3 Firefox windows actually open, subsequent browsing is is stacking up instances. Following is a copy of Windows' "processes screen" illustrating an actual instance. At this point, I run out of memory and Firefox crashes.

tl Firefox (15) 7.0% 1,133.1 MB 0.1 m/s 0 Mbps i£, Firefox Efficiency... 0% 398.5 MB o m/s 0 Mbps Firefox 1.7% 268.3 MB o.i m/s 0 Mbps Firefox 3.6% 174.8 MB o.i m/s 0 Mbps Firefox 0.8% 120.8 MB o m/s 0 Mbps Firefox Efficiency... 0.8% 48.3 MB o m/s 0 Mbps Firefox Efficiency... 0% 36.3 MB o m/s 0 Mbps Firefox Efficiency... 0% 30.7 MB o m/s 0 Mbps Firefox 0% 20.3 MB o m/s 0 Mbps Firefox Efficiency... 0% 17.6 MB o m/s 0 Mbps Firefox Efficiency... © 0% 8.4 MB o m/s 0 Mbps Firefox Efficiency... © 0% 5.3 MB o m/s 0 Mbps Firefox 0% 1.8 MB o m/s 0 Mbps Firefox 0% 0.8 MB o m/s 0 Mbps i£. Firefox 0% 0.8 MB 0 MB/s 0 Mbps Firefox 0% 0.5 MB o m/s 0 Mbps

Asked by Puzzler 3 days ago

Website downloads through Firefox are failing

A few days ago I tried to download something from a modding website for a game, and the download simply failed instantly. I thought it might have been an issue with that … (read more)

A few days ago I tried to download something from a modding website for a game, and the download simply failed instantly. I thought it might have been an issue with that website, but after pressing on with my plans with Edge and later trying to download Microsoft Visual Studio through Firefox, it failed again.

A week or two prior downloads were working fine, and I hadn't changed any Firefox settings between now and then. There's clearly something blocking downloads, but I don't know what. I'm not adept enough at fiddling with individual settings all day to know what they do or figure it out easily. All I know is that pretty much all of the conventional solutions from the most recent posts about this (2+ years ago) are not working. I've tried messing around in about:config and about:profiles, tried disabling and unchecking Firefox security settings, and changing the directory for downloaded files. I've even tried disabling Windows Firewall and Nord VPN.

Asked by abwier 3 days ago

Youtube videos load very slowly... if they load

For the last several weeks (can't give an exact date, but it's been more than just a couple weeks, less than a couple months), both my husband and I have had issues loadi… (read more)

For the last several weeks (can't give an exact date, but it's been more than just a couple weeks, less than a couple months), both my husband and I have had issues loading videos in FF. We both have the latest version of FF. I went thru "Fix common audio and video issues" and did all those things, as well as trying to load the videos in troubleshooting mode. Nothing has helped (tho now that i cleared all the cache, i'm gonna have to log back into all those websites :( ). Nothing else is problematic. Our internet connection is fine. In fact, my husband has resorted to using MS browser to watch videos--they load fine in that browser. I have no other idea what to do. Searching your database for "youtube videos load slow" only resulted in a couple hits with no resolution. Hopefully this isn't the third. thanks

Asked by rileth1 1 week ago

Last reply by rileth1 4 days ago

Random Firefox crashes

Hi! Every 10-15 days Firefox crashes on one of the machines. The only error I have is the "No mapping between account names and security IDs was done" in the Event View… (read more)

Hi!

Every 10-15 days Firefox crashes on one of the machines.

The only error I have is the "No mapping between account names and security IDs was done" in the Event Viewer at the time of the crash.

Firefox and the system fully up to date. The system exhibits no other issues.

Windows 11 Pro, no domain, crashes happen on multiple accounts on that machine.

The user is not signed in at the time of the crash. They have been using the same add-ons for years, but just to rule it out, Troubleshooting mode was attempted to no avail.

AV has been completely removed temporarily to avoid any conflicts.

Asked by mihaelwa 5 days ago

Last reply by mihaelwa 4 days ago

I have an issue with my you tube insisting on the picture in the lower right corner, only showing about half the actual screen and refusing to go to full screen, I have to close firfox and start over, sometimes multiple times.

Since my last upgrade my You Tube starts up in the tiny right hand screen, fails to go to full screen or just disappear unless I close Firefox and restart often multiple … (read more)

Since my last upgrade my You Tube starts up in the tiny right hand screen, fails to go to full screen or just disappear unless I close Firefox and restart often multiple times. This only happens on Firefox and only since the last upgrade.

Asked by oldandcranky 5 days ago

No audio playback

Recently firefox stopped playing audio, I have searched through the settings multiple times, tried safari and google chrome and they both still work so here I am for help… (read more)

Recently firefox stopped playing audio, I have searched through the settings multiple times, tried safari and google chrome and they both still work so here I am for help.

Asked by Rainerbok 6 days ago

Firefox cannot open Wayland display

Running 127.0.1 (64-bit) on EndeavourOS, KDE Plasma, using Wayland. I've had severe crash issues and when troubleshooting I noticed this Error: Failed to open Wayland di… (read more)

Running 127.0.1 (64-bit) on EndeavourOS, KDE Plasma, using Wayland. I've had severe crash issues and when troubleshooting I noticed this

Error: Failed to open Wayland display, fallback to X11. WAYLAND_DISPLAY='wayland-0' DISPLAY=':1'

pops up every time I start Firefox via terminal. Why wouldn't Firefox be able to open a Wayland display? Trying to force it with MOZ_ENABLE_WAYLAND=1 firefox doesn't do anything. I get the same error message.

Asked by micmil 6 days ago

About Youtube Videos freezing buffering !

So i'm a basic PC user and not a Pro to solve Problems related to Web browsers. İ wonder if this happens to any one out there using Latest version of Firefox. (127.0.2 64… (read more)

So i'm a basic PC user and not a Pro to solve Problems related to Web browsers. İ wonder if this happens to any one out there using Latest version of Firefox. (127.0.2 64bit) PS:İ use a app called user agent switcher to fix freezing or lagging or buffering. İ have read some where on the internet that youtube is doing it on purpose?. This happens only with Firefox but not with Microsoft edge.

Asked by AZRAIL 6 days ago

Firefox is slow June 2024

Hi, Archived thread on this from 2023 has no answers. Why is this browser so slow now and why is it glitching with resizing my windows? Beyond a total reinstall - how com… (read more)

Hi, Archived thread on this from 2023 has no answers. Why is this browser so slow now and why is it glitching with resizing my windows? Beyond a total reinstall - how completely inconvenient - I would like an EASY FIX.

NOTE TO MOZILLA - WHY DON'T YOU HAVE A SOLUTION FOR THIS, NO REASON TO GO TO COMMUNITY 'IN CASE' SOMEONE HAS THE SAME PROBLEM!!!

GET MORE REAL SUPPORT PEOPLE INSTEAD OF MAKING YOUR CUSTOMERS DO THE WORK!!

TAKES FOREVER FOR AN ANSWER, IF I EVEN GET ONE AND IN THE MEAN TIME I AM STUCK WITH PROBLEMS!!!!!

Asked by Lynda V 6 days ago