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  • Solved

OAuth2 option not showing for Outgoing Server. SOLVED first must change server name, then go back and edit.

From the article "Microsoft OAuth Authentication and Thunderbird in 2024" there is a screenshot showing a OAuth2 option for the SMTP server setting with STARTTLS connecti… (read more)

From the article "Microsoft OAuth Authentication and Thunderbird in 2024" there is a screenshot showing a OAuth2 option for the SMTP server setting with STARTTLS connection security. It does not appear for me. There are only the five options, as shown in the screenshot. How do enable the option to be available in the drop-down list or set it?

The available options are:

No Authentication Normal Password Encrypted Password Kerberos / GSSAPI NTLM

I am on Thunderbird version 115.12.1 (64-bit), Windows 11, version 23H2, build 22631.3737

Asked by gorbage 5 months ago

Answered by gorbage 5 months ago

Can't receive email with btconnect

Hi Guys, I wonder if you can help . I have had Monzilla Thunderbird App for some while , primarily used for email, and access to my email account with Microsoft and has a… (read more)

Hi Guys, I wonder if you can help . I have had Monzilla Thunderbird App for some while , primarily used for email, and access to my email account with Microsoft and has always been a bit of a pain to say the least. That I fear is because it was never set up properly by myself in the first place.

However, at the moment I can't receive any email from my PC ......."bards@btconnect.com " unless I sign in via a webpage. However, access via my smartphone using supplied Outlook email app, no problem.

So I am hopeful that you guys can help me sort out my PC access once and for all.

The current problem has arisen after receiving a forced donation / subscription page from Mozilla having made my donation I still do not have access to my email and folders.

Brief history: i. Originally PC access to account via Monzilla working fine, (donations made at intervals to Monzilla). ii. Microsoft then changed security systems and servers and with current setup at the time I couldn't get access to email incoming or outgoing ( problem with Imap / PoP3 servers). iii. Fix provided by Monzilla with new account denoted as .... bards@btconnect.com (OWL) whatever OWL stands for I do not know, (annual subscription required). iv. Even with the use of this get around , I still had problems sending mail this I believe was a problem down to default passwords and old server settings. (confliction between default settings and original account settings and use of OWL ? ). v. As mentioned above the current problem has arisen after receiving a forced donation / subscription page from Mozilla having made my donation I still do not have access to my email. problem with server settings again. Don't know what's going on ? and I am thoroughly confused and would appreciate some help getting things back on track. Just in case I have some difficulty accessing this platform and this forum / help page it would be much appreciated if any help could also be sent to the following email addresses bards@btonnect.com and grahambardo@hotmail.co.uk Many thanks

Asked by bards@btconnect.com 3 months ago

Last reply by Toad-Hall 1 month ago

  • Solved

OAuth2 is REQUIRED now for MS Outlook email, now I get prompts for passwords

I got an email from Microsoft saying my Live.com or Outlook.com email accounts won't be supported in Thunderbird UNLESS I change the settings to OAuth2 in incoming and o… (read more)

I got an email from Microsoft saying my Live.com or Outlook.com email accounts won't be supported in Thunderbird UNLESS I change the settings to OAuth2 in incoming and outgoing server settings.

I even REMOVED the email account and re-added it making sure it was OAuth2.

But for my live.com & outlook.com email accounts I continually get prompts for passwords from Thunderbird. Sometimes I can't even click the RED X at the upper right to shut the prompt down. I just happens over and over until I give it what it wants.

I am tempted to shut down all Microsoft email accounts and switch to Gmail.

I have Thunderbird version 115.12.2 (64-bit) I used Windows 11 23H2 build 22631.3810 Windows Feature Experience Pack 1000.22700.1020.0

Any idea how to stop these prompts?

I like Thunderbird much more than any other email program I have ever used, and would like to keep it

Asked by nicholasb55 5 months ago

Answered by nicholasb55 3 months ago

changing settings for Microsoft modern authentication

I have tried to change the account settings for my hotmail emails, but for STMP settings Oauth2 was not listed as an available option. Please advise. I am able to access… (read more)

I have tried to change the account settings for my hotmail emails, but for STMP settings Oauth2 was not listed as an available option. Please advise. I am able to access hotmail emails on an Android tablet, but need to reset Thunderbird on my laptop.

Asked by stephentreeby 3 months ago

Last reply by david 3 months ago

  • Solved
  • Archived

Microsoft Outlook Password

Hello, I am using the latest stable release of Thunderbird client on Windows 11 and just today it's been asking me multiple times for a password to my Outlook account. I… (read more)

Hello,

I am using the latest stable release of Thunderbird client on Windows 11 and just today it's been asking me multiple times for a password to my Outlook account. I have kept adding a one time app password through the official Microsoft website under account management but it's been asking a few times that it needs a password.

Do you know if there's been any outages to the Microsoft servers or what this issue could be related to? Is there a way I can send any logs directly to you that might help find the issue?

Thank you for your time.

Asked by Elite911 1 year ago

Answered by sfhowes 1 year ago

  • Archived

Thunderbird 115.0 (64 bit) - unable to send emails to Outlook.com

As of version 115.0 for 64bit, I am unable to send emails to Outlook.com. An error occurs saying: Send Message Error Sending of the message failed. The message could no… (read more)

As of version 115.0 for 64bit, I am unable to send emails to Outlook.com. An error occurs saying:

Send Message Error Sending of the message failed. The message could not be sent because the connection to the Outgoing server (SMTP) smtp.office365.com timed out. Try again.

There are no issues sending emails to Outlook.com using a different mail client.

Asked by avennonen 1 year ago

Last reply by caroline1000000 1 year ago

  • Locked
  • Archived

Hotmail (Outlook365) Credentials pop-up

Right then, about a week ago Thunderbird updated from 115.2.2 to 115.2.3. I use TB to manage my Gmail, Hotmail and business emails. Has worked well, until this new upda… (read more)

Right then, about a week ago Thunderbird updated from 115.2.2 to 115.2.3.

I use TB to manage my Gmail, Hotmail and business emails. Has worked well, until this new update.

I began immediately receiving a pop-up regarding my Hotmail account. Sometimes the pop-up flashes for a few seconds, other times it stays on the screen.

https://login.microsoftonline.com/common/oauth2/v2.0/authorize?response_type=code&client_id=9e5f94bc-e8a4-4e73-b8be-63364c29d753&redirect_uri=https%3A%2F%2Flocalhost&scope=https%3A%2F%2Foutlook.office365.com%2FIMAP.AccessAsUser.All+https%3A%2F%2Foutlook.office365.com%2FPOP.AccessAsUser.All+https%3A%2F%2Foutlook.office365.com%2FSMTP.Send+offline_access&login_hint=XXXX%40hotmail.com

  • The XXXX is my email name removed.

The pop-up is mostly blank except for a text box at the very top with a long string of characters. Above that it states, 'Enter credentials for XXXX@hotmail.com at Outlook.Office365.com'. I can't figure out if it wants me to enter the string of characters somewhere on Outlook or if I am supposed to copy something from Outlook and paste it into the text box. Moreover, I cannot seem to find anything online to assist.

The problem is emails from Outlook are not downloading to TB. My last downloaded email was on 11.09.23 and there are new messages in my Outlook.

Ideas?

Asked by Hondo 1 year ago

Last reply by Roland Tanglao 1 year ago

  • Solved
  • Archived

Thunderbird 115.0.1 - Cannot send/reply email from my personal (not corporate) Outlook account - SOLVED by setting account "Normal password" instead of Oauth2

I was able to send emails till July 14. After that day it's been impossible to send or reply to messages from my Outlook account (I receive emails though). I have made n… (read more)

I was able to send emails till July 14. After that day it's been impossible to send or reply to messages from my Outlook account (I receive emails though). I have made no changes to Thunderbird's configuration since then. Basically it's the Oauth2 authentication that fails. I briefly see a browser page for authentication, wait, wait, wait and then the mail is not sent and I get an error message related to servers timeout (attached). Sorry, my interface is in Italian, but anyway the message is something like: "Unable to send email because of a timeout on the connection to the out server (SMTP) smtp.office365.com. Try again." Is this a known bug? Any ideas? It's quite annoying to use the browser interface to send messages while I am able to receive them in Thunderbird :) Thank you in advance, guys!

Asked by Simona 1 year ago

Answered by Simona 1 year ago

  • Archived

Having authentication problem with thunderbird when it tries to get office 365 outlook email. It says it has a problem but not how to fix it. I use OAuth2.

Having authentication problem with thunderbird when it tries to get office 365 outlook email. It says it has a problem but not how to fix it. I use OAuth2.

Asked by Andyheritageable kadak 1 year ago

Last reply by Roland Tanglao 1 year ago

  • Archived

Unable to create existing account

I have connected my wifes outlook acc. and my Gmail acc. without issue, one on each of the user profiles, but with the 3rd my Outlook acc, I keep getting the "Unable to l… (read more)

I have connected my wifes outlook acc. and my Gmail acc. without issue, one on each of the user profiles, but with the 3rd my Outlook acc, I keep getting the "Unable to log in at server..." error. The Name/email/password are all correct. I have tried connecting my 3rd email account (+New/Existing Mail Account) as the 2nd account on different profiles but I get the same error trying to connect my Outlook acc.. I have verified that Thunderbird is configured to accept cookies. Is there some issue with having 2 outlook accounts linked to the same instance of Thunderbird?? (I hope not!! - that would be a complete deal-breaker!) Is there anything else I can try? Many thanks

Asked by bob.stedman 1 year ago

Last reply by Roland Tanglao 1 year ago

  • Solved
  • Archived

Thunderbird update to 115.0.1 prevents e-mail sending from one a/c

Hello, an update to Thunderbird 115.0.1 prevents e-mail sending from one account, although incoming items are displayed. A new password option fails. However, Outlook … (read more)

Hello,

an update to Thunderbird 115.0.1 prevents e-mail sending from one account, although incoming items are displayed. A new password option fails. However, Outlook e-mail account runs as usual with expected password and sends as expected.

We have set an IMAP protocol and as this arose, changed authentication method from 0Auth2 to normal password, as yet with no effect. Any pointers to reactivate our e-mail sending shall be appreciated.

With kind regards,

                                Colin.

Asked by Colin David 1 year ago

Answered by Colin David 1 year ago

  • Archived

How to diagnose OAuth2 authentication failures

I've been a faithful Thunderbird user since the beginning - and continue to use Thunderbird with our company's Microsoft365 deployment until Monday of this week -- when … (read more)

I've been a faithful Thunderbird user since the beginning - and continue to use Thunderbird with our company's Microsoft365 deployment

until Monday of this week -- when suddenly I find that my credentials are being refused.

The symptoms

I've read and tried all the fixes proposed in the article at https://support.mozilla.org/en-US/kb/microsoft-oauth-authentication-and-thunderbird-202 (restarting thunderbird after each step, naturally)

  • have authorized Thunderbird to our Microsoft365 tenant
  • created and tried registering with a new thunderbird profile
  • have set my security settings to 'accept all cookies'
  • have used the config editor to remove 'oauth2.issuer' and 'oauth2.scope' values
  • I've checked that my account in Microsoft365 has IMAP and Authenticated SMTP enabled

So, since Monday, I've been living in hell, trying to pretend that the Microsoft Outlook app for macOS is useable, but it's practically debilitating to be forced to use that piece of software.

Can somebody please point me to another possible set of steps that I can use to try and diagnose this?

I absolutely hate myself for having to ask for help on this, but I'm at my wit's end...

Asked by billybob.mitchell 1 year ago

Last reply by Roland Tanglao 1 year ago

  • Archived

outlook.com (not hotmail as initially reported) authentication window keeps showing up <-- FIXED by changing back to password auth from oauth

Hi, I updated Thunderbird to the latest 115 version this morning, and a strange microsoftonline.com authentication pop up has been showing up since then every time Thund… (read more)

Hi,

I updated Thunderbird to the latest 115 version this morning, and a strange microsoftonline.com authentication pop up has been showing up since then every time Thunderbird checks if there's new email from hotmail.com. How do I get rid of this pop up window?

Thanks, Tang

Asked by tanghonglai 1 year ago

Last reply by tanghonglai 1 year ago

  • Archived

Cannot receive new email messages

While away from my computer for a few days, Thunderbird stopped retrieving new emails. I noticed this when I returned. I'm using imap to download from the server. Logging… (read more)

While away from my computer for a few days, Thunderbird stopped retrieving new emails. I noticed this when I returned. I'm using imap to download from the server. Logging in to the server via browser shows that there indeed new emails. Quitting Thunderbird and restarting results in showing old emails and a spinner (slider?) on the Inbox tab that never stops. I have not changed configuration recently (I was away when this started). I followed a suggestion to delete cert9.db, key4.db, and logins.json. Doing this and restarting changed nothing. My understanding is that this should have deleted my server password information, but I was not prompted for a password on restart. I have uploaded a snapshot of the "Troubleshooting information" tab to pastebin:

https://pastebin.com/fsB64yiu

Asked by depmco 1 year ago

Last reply by depmco 1 year ago

  • Solved
  • Archived

Thunderbird 115 not allowing me to send e-mails

Server: smtp.office365.com Port: 587 Connection: STARTTLS Authentication: OAuth2 A browser looking window opens up with a long URL in it (https://login.microsoftonline.c… (read more)

Server: smtp.office365.com Port: 587 Connection: STARTTLS Authentication: OAuth2

A browser looking window opens up with a long URL in it (https://login.microsoftonline.com/common/oauth2/v2.0/authorize?response_type=code&client_id=xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx&redirect_uri=https%3A%2F%2Flocalhost&scope=https%3A%2F%2Foutlook.office365.com%2FIMAP.AccessAsUser.All+https%3A%2F%2Foutlook.office365.com%2FPOP.AccessAsUser.All+https%3A%2F%2Foutlook.office365.com%2FSMTP.Send+offline_access&login_hint=xxxxxxxx%40hotmail.com) the windows is just blank and the dialog box for sending opens. The browser window shuts and the sending dialog box just sits there.

It ends up timing out saying it can't connect to the smtp server. I cannot send any e-mails at all. Please help or advise. Thank you!

Asked by mrbjk 1 year ago

Answered by mrbjk 1 year ago