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Password question

Sorry, I wasn't sure which topic this question fell under. I created my Firefox account in 2017 and have forgotten my Password. However, since creating my account in 2017… (read more)

Sorry, I wasn't sure which topic this question fell under. I created my Firefox account in 2017 and have forgotten my Password. However, since creating my account in 2017, I've NEVER SIGNED OUT. Until I hopefully remember my password, I don't plan too.

Question - If I am signed into my Firefox account, as I have been since 2017, and get to a point (when updating or changing my settings, add-ons, etc) where it asks me to re-enter my Password, is there a set number of password sign in attempts before it locks me out? And, if it locks me out after so many incorrect attempts, does it also sign me out of Firefox as well OR do I stay signed in? Hopefully I explained my question.

I really don't want to lose my data with Password reset, so I'm trying find ways help me recall my correct Password. Thanks for any info. Kurt

Asked by pa28fish 21 hours ago

Answered by jscher2000 20 hours ago

  • Solved

Title bar and tab colour

In most standard Windows applications, the title bar and tab colour follows the default Windows settings, e.g. (in my case) the title bar and tab colour of active applica… (read more)

In most standard Windows applications, the title bar and tab colour follows the default Windows settings, e.g. (in my case) the title bar and tab colour of active application windows is blue. This is true even in Thunderbird. Since FF 89, title bar and tabs are something between white and light gray, which is extremely user-un-friendly. FF developer team should return to the previous colour scheme. Yes, I know the circumstances of free software but this is NO excuse to alienate millions of users. Developers that change fully functionable software just, well, just to CHANGE it should consider that they are doing WRONG. Could anyone tell them? I am just user, not developer and I am not willing to learn developer tools like BugZilla just for this simple guiding principle.

Asked by Semilynx 2 months ago

Answered by Semilynx 1 day ago

  • Solved

You don't have permission to access "http://www.wondrium.com/" on this server.

When signing in to Wondrium.com, I now receive this message and cannot access the site ussing Firefox Access Denied You don't have permission to access "http://www.wondri… (read more)

When signing in to Wondrium.com, I now receive this message and cannot access the site ussing Firefox

Access Denied You don't have permission to access "http://www.wondrium.com/" on this server.

Reference #18.ac0cde17.1632438651.2bef339

I do not have this problem if I use Microsoft Edge.

Asked by hardcases 20 hours ago

Answered by FredMcD 9 hours ago

  • Solved

BOX ORDINAL GROUP IN USERCHROME

I remember seeing somewhere that -moz-box-ordinal-group does not keep assigned values in userChrome if the value is changed after being set the first time. This certainly… (read more)

I remember seeing somewhere that -moz-box-ordinal-group does not keep assigned values in userChrome if the value is changed after being set the first time. This certainly seems to be the case -

With the following I had temporarily set the value to '1' but then set it back to '2' - it no longer works.

#clearDownloadsButton {
 -moz-box-ordinal-group: 2 !important;
}

Am I missing something?

Asked by deanone 1 day ago

Answered by cor-el 1 day ago

  • Solved

pups prefs.js keep coming back found by malwarebytes plus several tries to hack my email account

I found some infos but I do not trust myself just deleting the files in question since they ared all over my system. The following I found per malwarebytes which found th… (read more)

I found some infos but I do not trust myself just deleting the files in question since they ared all over my system. The following I found per malwarebytes which found the pups every day up to now:

PUP.Optional.DefaultSearch is Malwarebytes’ detection name for a family of browser hijackers targeting Chrome, Firefox and Internet Explorer. Symptoms The browsers’ default search engine was changed to one that belonged to the threat-actors. I am german so probably I need your patience in helping me to clean my system resp. Mozilla.

Looking forward Ingrid

Asked by iethomas 5 days ago

Answered by jscher2000 2 days ago

  • Solved

How do i search in the main bar in the middle of the screen as apose to the web address bar?

As the subject says, i don't wish to use the address bar to search i wish to use the bar in the middle of the screen like it used to be, this would be much easier for me … (read more)

As the subject says, i don't wish to use the address bar to search i wish to use the bar in the middle of the screen like it used to be, this would be much easier for me with my visual impairment, can anyone advise please?

I use win10 and i have no plugins as far as i know for Firefox

Best wishes

Asked by janekburn71 4 days ago

Answered by cor-el 4 days ago

  • Solved

Certain bookmarks don't open after 92.0 (64 bit) update

I'm using Firefox version 92.0 (64 bit) on an HP 350 G1 notebook running Windows 10. It seemed that it was after the 92.0 (64 bit) update that I cannot open bookmarks tha… (read more)

I'm using Firefox version 92.0 (64 bit) on an HP 350 G1 notebook running Windows 10.

It seemed that it was after the 92.0 (64 bit) update that I cannot open bookmarks that are PDFs. The correct URL is present, but nothing loads, it's just a blank black page. I have tried turning off the add-ons and refreshing the page, closing and reopening Firefox with the add-ons manually turned off, restarting Firefox with the add-ons disabled, and restarting in safe mode. All of the attempts were performed without any positive results.

I can copy the URL on Firefox and paste it in Edge, and it opens the correct page. I installed Chrome against my better judgment and pasted the URL, and the correct page opens again. I can copy the URL in either Edge or Chrome, paste it on Firefox, and the same results occur as if I clicked on the link in my bookmarks on Firefox. I can click on the bookmark from either the home page or a page that's already opened, and nothing happens. The URL doesn't change on the existing page, and on the home page, "Search with DuckDuckGo or enter address" in the UL space does not change to the URL that I'm trying to open. Is there something I'm missing?

This is one of the URLs that I am trying to open if you want to try it yourself on Firefox: https://www.att.com/idpassets/images/support/wireless/Devices-Working-on-ATT-Network.pdf

I only ever use Edge when I'm having an issue with Firefox, (usually it's when I'm trying to log on to an account or something and I can't, then I realize that it may be one of my add-ons preventing it. I then disable them one by one until I'm able to achieve what I want.

I don't want to have to switch back and forth between Firefox and Edge just to view three PDFs, so if someone knows what could be the resolution to this, I would appreciate it greatly.

Asked by zx9r170 5 days ago

Answered by john.krumpos 23 hours ago

  • Solved

Find bar won't close, has misleading appearance

The Find bar used to have an X at the far left that I could click to close it. It no longer does. I looked up if there's a hotkey to close it, and it's supposed to be Esc… (read more)

The Find bar used to have an X at the far left that I could click to close it. It no longer does. I looked up if there's a hotkey to close it, and it's supposed to be Esc, which is doing nothing.

The bar also appears to have the search box and option tickboxes all grayed out indicating unusable; they're not actually unusable, it's just the appearance that's wrong, but it shouldn't look like that.

Asked by AlexSeanchai 1 week ago

Answered by jscher2000 1 week ago

  • Solved

Tab crashing

Hi guys. I have Windows PC machine running for several years now. No new program updates or installs recently, no restarts. And then yesterday, suddenly Firefox started t… (read more)

Hi guys. I have Windows PC machine running for several years now. No new program updates or installs recently, no restarts. And then yesterday, suddenly Firefox started to crash all youtube tabs. Not even videos itself, but also www.youtube.com crashes. Any idea how could i find out, what the hell is going on? Microsoft edge is working fine with youtube. I have tried troubleshoot mode, same. Windows 10.

What can possibly cause this? Thank you.

Asked by zarsss 6 days ago

Answered by zarsss 22 hours ago

  • Solved

Bookmark list instead of scroll

Is it possible to have folders with a lot of bookmarks displayed in multiple columns, instead of the scroll arrow? Side question, is it possible to reduce bookmark list i… (read more)

Is it possible to have folders with a lot of bookmarks displayed in multiple columns, instead of the scroll arrow?

Side question, is it possible to reduce bookmark list item thickness? I like the redesign, but the bookmarks are super thick, would much prefer the old, thin ones.

Asked by Rivertold 1 day ago

Answered by jscher2000 1 day ago

  • Solved

opening a link defaults to "save as"

Normally, when I click on a link that connects to a file, I'll get an option window allowing "Save" or "Open with". A few days ago, FF is defaulting to "Save" The same op… (read more)

Normally, when I click on a link that connects to a file, I'll get an option window allowing "Save" or "Open with". A few days ago, FF is defaulting to "Save" The same operation in Chrome still returns the option window.

Is there a setting I need to change?

Asked by newmarket2 1 day ago

Answered by jscher2000 1 day ago

  • Solved

Menu item spacing

Hi there! Since FF 91 all menu items have an incredible vertical spacing, the menu item is twice as high as before. This is a nuisance especially in the bookmark menus. I… (read more)

Hi there! Since FF 91 all menu items have an incredible vertical spacing, the menu item is twice as high as before. This is a nuisance especially in the bookmark menus. I would like to have the narrow menu item spacing back, without being urged to install an AddOn or to learn CSS programming or to file a bug in this peculiar BugZilla system. Think of our family of USERS, not developers.

Yes, I understand the circumstances of free software. Yes, I see it is necessary to keep up with modern UI design and the so-called technical progress. The FF 91 UI changes slightly towards what we expect to get in Windows 11. Fine! Also, it is absolutely clear that the new menu line spacing adds more comfort to the FF usability ... on tablet PCs and smart phones. But NOT for desktop users.

As far as I know, Microsofts plans for Windows 11 still include a setting to keep the old narrow menu item height. Mozilla should do so, too. I hope the developers will take care to not lose contact to their users.

Asked by Semilynx 1 month ago

Answered by Semilynx 1 day ago

  • Solved

Firefox is showing the wrong time

My computer's date and time are correct but Firefox is using the wrong time in all sites (I can't identify what timezone it is). It's a big problem in receiving notificat… (read more)

My computer's date and time are correct but Firefox is using the wrong time in all sites (I can't identify what timezone it is). It's a big problem in receiving notifications. I already did the suggested solutions stated in some posts in this site but it's still not working. Even adding an extension doesn't make it right.

Asked by Marianne 1 day ago

Answered by cor-el 1 day ago

  • Solved

Facebook kills my Google searches

Clicking a Facebook or Instagram link in a Google search opens a new tab and kills the Google tab. Why? I have to restore the closed tab (and its history) from History &g… (read more)

Clicking a Facebook or Instagram link in a Google search opens a new tab and kills the Google tab. Why? I have to restore the closed tab (and its history) from History > Recently Closed Tabs. This has not yet happened with any non-Facebook-affiliated tabs.

I know that Facebook is evil, but damn.

Firefox 92.0, 64-bit (This has happened in the last five or so versions.) Windows 10 Home, V. 20H2, OS Build 19042.1237, Windows Feature Experience Pack 120.2212.3530.0

Thank you.

Asked by AlphaCat 1 day ago

Answered by jscher2000 1 day ago

  • Solved
  • Archived

Firefox v87.0 now "not responding" constantly under Win10

Beginning 3 days ago, for no reason I know of, Firefox has become sluggish and active windows frequently report that they are "not responding": the cursor will spin, char… (read more)

Beginning 3 days ago, for no reason I know of, Firefox has become sluggish and active windows frequently report that they are "not responding": the cursor will spin, character entry is impossible, scrolling can't be invoked, and even clicks on other open tabs are ignored. (As an example, it has required more than 5 minutes to enter this text so far, even though I am now running in Safe Mode.)

Memory and system utilization usage is unchanged from earlier views under Task Manager (FF with many windows/tabs open may take on average 1524MB out of 32GB on the machine, and perhaps 5% of the cores, more or less).

I have opened no new or never-used-before tabs in this period, and have also closed a handful of them to see whether that produced any difference in these symptoms. (It did not.)

As mentioned I am operating in Safe Mode and these errors persist. In any case my only add-on is Adblock Plus. I upgraded FF to v87.0 last night on the chance that the version change would make a difference, with negative results.

At the moment Troubleshooting info indicates that I have "9/9" Multiprocess Windows, and I will try to include an image from that page.

These hangs occur in all windows, so the fundamental problem appears to be in a more basic process.

No other function on the pc is misbehaving in any way, but FF itself is now nearly unusable.

The only temporary cure I have found is to restart FF, after which there are no occurrences of non-responsive windows for a period of only 3 minutes to 15 minutes (during which FF memory and cpu utilization are generally constant).

Reinstalling FireFox or engaging in further profile updates or about:config changes are all well in scope for this problem determination. The one restriction here is that I cannot afford to lose my current windows/tab entries.

Many thanks in advance for all assistance, questions, and suggestions!

Asked by lie-group 6 months ago

Answered by Graymatter 5 months ago