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  • Archived

Will i be able to select my bookmarks

My apple computer is 2008 imac and on the 78.15.Oesr and no more updates exist, will i still be able to use firefox web browser after March 31st Have many many bookmarks… (read more)

My apple computer is 2008 imac and on the 78.15.Oesr and no more updates exist, will i still be able to use firefox web browser after March 31st

Have many many bookmarks saved

Thank You

Asked by moneygoesquick 1 year ago

Last reply by James (On Leave) 1 year ago

  • Archived

FireFox ESR

Two questions regarding FireFox ESR for legacy macOS: Is there any plan to make Yelp compatible with FireFox ESR? It hasn't worked correctly for a couple of years… Wit… (read more)

Two questions regarding FireFox ESR for legacy macOS:


Is there any plan to make Yelp compatible with FireFox ESR? It hasn't worked correctly for a couple of years…

With the conversion from Intel to Apple Silicone macs, any idea how much longer will FireFox ESR support the Intel platform?

Asked by NewsView 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Blank pages

Some webpages, that I must log in to, are coming up blank, when I attempt to login. No error, just blank white page. Two examples are paypal and textfree. I have cleared … (read more)

Some webpages, that I must log in to, are coming up blank, when I attempt to login. No error, just blank white page. Two examples are paypal and textfree. I have cleared everything I can think of or find on the internet. I have refreshed and restarted several times. This has all started int he last few weeks. The two sites mentioned are ones I really need access to. I am not sure if it is my machine or the browser.

Asked by flowerfairie 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Updating my firefox browser in an old computer

I have received an email requesting that I update my browser before the 31 march 2024 in order to still have access to my Mozilla account. I wish i could update firefox … (read more)

I have received an email requesting that I update my browser before the 31 march 2024 in order to still have access to my Mozilla account.

I wish i could update firefox but my computer and operating system are at least 10 years old. And updating my operating system (to be able to use a newer version of firefox) will create havoc on my computer.

I really like using firefox, I've used it for many years. And it's indeed very practical to be able to sync between my phone firefox browser and on my laptop.

I just wanted to share my disappointment that people like me will no longer be able to use their account and browser properly. Some of us cannot or do not want to update everything all the time and wish to be able to use basic functions of apps/programs they like.

Thank you for this very good product. I'm just sorry I won't be able to use it properly anymore.

If you know of any solution to this problem, I would be very glad to try it.

Thank you

Asked by aishestel 1 year ago

Last reply by James (On Leave) 1 year ago

  • Archived

I need javascript to access/print Ticketmaster concert tickets, Firefox drop-down menu doesn't show options choice.

I need javascript to access/print Ticketmaster concert tickets, Firefox drop-down menu doesn't show options choice. How do I obtain the options choice within the Firefox … (read more)

I need javascript to access/print Ticketmaster concert tickets, Firefox drop-down menu doesn't show options choice. How do I obtain the options choice within the Firefox menu?

Asked by cv-007 1 year ago

Last reply by cor-el 1 year ago

  • Archived

reCaptcha logins still not appearing and thereby blocking website access

I have been desperately searching for a solution to this reCaptcha issue for several days now and am now resorting to posting this question as a last resort before I am f… (read more)

I have been desperately searching for a solution to this reCaptcha issue for several days now and am now resorting to posting this question as a last resort before I am forced to switch to another browser. I have gone through all the numerous "solutions" to fix the problem and none of them work, as the many other posters have already mentioned.

I am using Firefox version 78.15.0esr (64-bit) on a Mac. I have updated all that I am allowed with my current operating system. I have several websites that I use frequently and about 2 weeks ago, reCaptcha logins have disappeared on those websites and I can no longer access them. So far none of the solutions I have repeatedly gone through resolved this issue, including disabling all extensions and re-installing the application.

Is there anyone out there that knows of a solution that really works?

Asked by Osbornio 1 year ago

Last reply by cor-el 1 year ago

  • Archived

update Firefox

Dear Firefox Officer, I have been requested by e-mail to update my Firefox 78.15.Oesr (64 bits) before the end of March. Is this update compatible with my MacBookPro5,4 … (read more)

Dear Firefox Officer,

I have been requested by e-mail to update my Firefox 78.15.Oesr (64 bits) before the end of March. Is this update compatible with my MacBookPro5,4 with IOS El Capitan 10.11.6? Please note that I cannot install a more recent IOS. Without updating my present Firefox, would I still have access to all my favorite folders and applications? Thanks for your help. Best regards, Marcel Arnould

Asked by marcel.arnould 1 year ago

Last reply by James (On Leave) 1 year ago

  • Archived

You are using an unsupported browser version?????

On many, many, websites when logging in I am getting the above message. These sites work no issues but why is Firefox not recognized as a accepted browser. Firefox says… (read more)

On many, many, websites when logging in I am getting the above message.

These sites work no issues but why is Firefox not recognized as a accepted browser.

Firefox says I am using the current release, and is up to date?

All this sites are important log on, like BofA, OptumRx, etc.

I am using an iMac, Mac OS 10.11.6.

It is still a really good machine.

Comments???

Asked by rlmrlm 2 years ago

Last reply by James (On Leave) 2 years ago

  • Archived

Google Overview Search Results Issue

Hi there, Please see attached image of screenshots of searches on Firefox and Chrome. The Firefox search images are incomplete whereas the Chrome images are complete. Thi… (read more)

Hi there, Please see attached image of screenshots of searches on Firefox and Chrome. The Firefox search images are incomplete whereas the Chrome images are complete. This has only started happening on Firefox recently. Can you please help me resolve this issue. I have cleared the cache & cookies, restarted my macbook etc but nothing has worked. Thanks in advance, Paul

Asked by pk778965 2 years ago

Last reply by pk778965 2 years ago

  • Archived

Websites are not working

I am trying to access "Boston Scally" website. When I enter their website to window shop, there isn't a problem, but when I go to order a particular item, the web page g… (read more)

I am trying to access "Boston Scally" website. When I enter their website to window shop, there isn't a problem, but when I go to order a particular item, the web page goes nuts. I am having this issue with a number of different websites when I try to order or pay for the product.

Asked by loriandmarkwl 1 year ago

Last reply by cor-el 1 year ago

  • Archived

My question text was ERASED when I clicked on the "how to SHARE DATA manually" button

This is very very annoying. I have a complicated problem & spend a long time articulating it. The website said it could not automatically get my Share Data, and the… (read more)

This is very very annoying. I have a complicated problem & spend a long time articulating it. The website said it could not automatically get my Share Data, and there was a button to a page telling me how to do it manually. Instead of opening a new tab, it left THIS page. When I went back, this text entry box was EMPTY !!!!

Asked by FireFoxSucks 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox not remembering login info.

HI. Firefox seems to be logging me out of all my sites when I turn off my desktop. In some cases, it won't even let me access certain login screens. I've already followed… (read more)

HI. Firefox seems to be logging me out of all my sites when I turn off my desktop. In some cases, it won't even let me access certain login screens. I've already followed instructions about resetting cookie/login/search history settings, etc, but it doesn't seem to fix the problem. Any ideas/advice?

Asked by bluesimian 1 year ago

Last reply by cor-el 1 year ago

  • Locked
  • Archived

Can't access eBay on my desktop

I am no longer able to log in to eBay using Firefox. I am using Firefox 78.15esu bc I have an older Mac that will only support up to Mac OSX 10.11. I was able to use eB… (read more)

I am no longer able to log in to eBay using Firefox. I am using Firefox 78.15esu bc I have an older Mac that will only support up to Mac OSX 10.11. I was able to use eBay up until this morning when the site asked me to log in again... and verify that I am indeed a human through the hCaptcha checker. The checker cycles between identifying horses and lions... and every time, I seem to pass but then comes the message "Failed to pass Captcha, Please try again." I can access eBay using Safari and Chrome. Right before the failure today, the rendering of the eBay pages was odd... needed 3x the screen width to see the whole page. eBay says that the problem is on the Mozilla side of this issue... mostly because I can use a different browser without problem. I think I am in agreement with them. I don't really want to use a different browser but I will bc I like eBay, too. Please advise.

Asked by SuMo Bot 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Links not opening

Hi All, I'm using an iMac with OS X El Capitan 10.11.6. I am using Firefox 78.15. When I click on links, nothing happens. I have to right click and select "open link … (read more)

Hi All,

I'm using an iMac with OS X El Capitan 10.11.6. I am using Firefox 78.15. When I click on links, nothing happens. I have to right click and select "open link in new tab." I suspected it might be an out-of-date Add-On. So, I disabled all add-ons and restarted Firefox. It had no effect.

This problem is getting annoying Any assistance is greatly appreciated.

Asked by wfergus42 3 years ago

Last reply by wfergus42 3 years ago

  • Archived

Lockwise

I didn't even realize you discontinued this security product. So it is synced across all my devices, and I want it GONE. I have old software on a Mac and it is embedded i… (read more)

I didn't even realize you discontinued this security product. So it is synced across all my devices, and I want it GONE. I have old software on a Mac and it is embedded in my Firefox browser version 78.15.0esr (64-bit) I synced a phone and iPad. I updated to a new mac and then discovered Lockwise has been discontinued. Yes I was using it since '21 without knowing it was no longer supported.

I want it gone from everywhere. I manually screen-shot EVERY SINGLE PASSWORD, because I could see no way to export them all. I think that a password manager who has been discontinued for any reason really has an obligation to loudly inform users. Seems like a horrid security risk not to.

Bottom line: How do I delete all the data across the devices I so lovingly added the Mozilla family to? I'm really hoping it's not by going to each one and selecting REMOVE. PLEASE and thank you.

Asked by alphabyts 1 year ago

Last reply by Dropa 1 year ago