Firefox Support Forum

On every new release of an update for Firefox, the update process deletes all of my saved cookies that I have established an exception for. I do this so that I don't have to continually enter my user name and password for sites that I visit regularly. The developers must change the updates so that the exceptions carryover to the new version of Firefox.

After updating Firefox to Firefox 125.0.3, Google ReCaptcha2 stopped working on my sites (I use the invisible version). Then I checked the version from the official website and it doesn’t work either.

I read about self = this on stackoverflow, but this also does not help on my sites. After clicking, nothing happens, and there is an error in the console.

Has anyone encountered this?

The same behavior here https://www.google.com/recaptcha/api2/demo, an error is displayed and loading... loading... loading.

Error in console is like: UncaughtObject { stack: "z<@https://www.gstatic.com/recaptcha/releases/WQcDpAcHn0sjM6ZiVkU8JwNH/recaptcha__ru.js:470:201\nH<@https://www.gstatic.com/recaptcha/releases/WQcDpAcHn0sjM6ZiVkU8JwNH/recaptcha__ru.js:258:...

from https://www.gstatic.com/recaptcha/releases/WQcDpAcHn0sjM6ZiVkU8JwNH/recaptcha__ru.js line 448:1

Tested on absolutely clean Firefox without plugins, with security turned off, without cookies and account.

When i start browsing from Holland IP via VPN the problem are solving. In Chrome, Edge ReCaptcha2 working fine.

My primary/default browser is Firefox on Sonoma 14.4.1, and recently I'm unable to use the inputs of my audio interface for google hangouts. The relevant output is correct, and my system audio would be the same.

I have tried all fixes suggested by others reporting similar problems with previous versions, but this was noticeable for me yesterday afternoon right after some downtime and the latest version (for me) of Firefox was installed. Every time I try to use a site requiring recaptcha, the wheel spins and I get no choice to log in. I've cleared cookies and my cache, refreshed Firefox, etc. Nothing works.

Whenever I type in a website URL in the search-bar, first of all, the drop-down menu of related searches and websites does not show up. When I press enter to confirm that's where I want to go, nothing happens. The URL just kinda sits there, no loading circle or anything... Just a blank page. Only two of the icons on my toolbar works. The "Account" icon, which takes me to my Firefox settings. And my Extensions icon. Clicking the three little lines does nothing. The only websites i have been able to get to work at all are the settings page, and the Firefox troubleshooting page. I'm using Version 125.0.3, I tried using the browser both with and without hardware acceleration with results being unremarkably the same. I restarted Firefox and my computer multiple times to no avail, and the only thing I could find out of the ordinary was an error with Importing data from Microsoft Edge, which was not something I consciously wanted to do, but there was an error that popped up regarding that when i went to the settings page.

All that being said, I'm confused and at a loss for options, and could really use a Mozilla Staff member or someone who knows what they're doing to work me through this.

In Firefox the date format is set at „month, day, year“, but I need „day, month, year“.

I tried all the solutions, I even installed Firefox - English (British) version, but nothing changes.

Can you also implement an alternative, to be able to choose between the 2 options?

Thank you very much.

When I press the pause button on my keyboard, it doesn't stop the YouTube video like it used to. I'm not sure why it stopped working. I've checked the key, and it works fine in Chrome.

hi can anyone tell me how to get my saved passwords back into ff. they got deleted somehow by Clean Disk app

instructions ive found on web are for everything except what i need thanks

When I view my bank statement in Firefox, everything appears fine, but when I print the statement, all occurrences of boldfce "S" on the printout are blank. This problem does not occur with Google. Running macOS Catalina, all maintenance applied, Firefox is at 125.0.3.

Why is Firefox autofilling the address bar with URLS I've never visited? There is a question on this from 5 years ago, with lots of suggestions. My problem is that Firefox is autofilling with sites that contain confidential login information.

The increase happened here: /storage/permanent/chrome/idb/3870112724rsegmnoittet-es.files/

79 files taking 590MB created in 3 minutes, out of nowhere. Why were all these large files created?

Using Linux Mint, Firefox 125.0.2

I am running version 125.0.3 (64-bit) on Windows 11, and I can't check for updates and have to manually download each new version after given a popup telling me that the latest Firefox update couldn't be installed. I've tried restarting the computer, tried running the Mozilla Maintenance Service, and installing the latest updates for Firefox and Windows 11. Nothing I've tried has worked, and no other help article has helped me thus far.

Recently a popup notification came up when I opened firefox on my mac. Its been awhile since I opened it and without thinking I clicked : o ~ Now I worry if it'ss ledgit? Does Firefox give a popup box in top right corner when it needs an update? I wasn't on any strange website or anything but I'm always concerned and dont remember seeing that before.

My firefox now says its up to date after it restarted ~ it's running 125.0.3

Any advise is appreciated.

Windows 10 Home 22H2 Firefox 125.0.3

For quite awhile I have had an intermittent problem when watching YouTube videos. To watch a video I right click on it and select "open link in new window". If I just click on the video to watch it, the main page may reload when I click on the back arrow and some of the videos I was interested in are no longer displayed. Sometimes my touchpad doesn't recognize the right click and opens the video in the current window. After it starts playing, if I click the back arrow, the video returns to the previous page (which may be reloaded), and sometimes the audio from the video keeps playing, so I have audio for a video that is no longer visible. When this happens, if I click on another video, the audio from both are played. Today I had the same thing happen when I was streaming a TV program from the Spectrum website.

1. If I click on a YouTube video from the main page, should the main page be rebuilt when I click on the back arrow? 2. How do I resolve the audio continuing to play problem? i don't know if this is a Firefox problem but I have no idea where to start to fix it.

Firefox 125.0.2 on Mac

When I press shift+cmd+D to bookmark all open tabs, instead of the links being saved to the designated folder, they are all saved to "Bookmarks Menu". The designated folder itself also appears with these links but it itself is empty.

I would expect shift+cmd+D to bookmark all links in the folder and the folder to appear in "Bookmarks Menu". This is what use to happen ages ago. I'm not sure what caused the change in behavior. Anyone have any ideas on fixing this?

Today May 1, I noticed that any website that shows a recaptcha checkbox, including the google recaptcha demo (https://www.google.com/recaptcha/api2/demo) only shows an infinite spinner in firefox v125.0.3. I've tried the same sites in chrome and edge and the recaptcha works fine. In FF, I have cleared my cache, disabled tracking protection, disabled anti-virus and tried troubleshooting mode - still get the infinite spinner. Last week, I had no problems with recaptcha.

How to PROPERLY erase history? I mean, you erase HISTORY...click...there you go...?!?!?...but, what's happening? I erased HISTORY...ah, I erased it FROM the panel but, it WILL remained on the list that it shows on top of the icon (sic) ...someone suggested to go on the panel, select privacy, scroll to history, pass over "Never remember history...." (?) AND then you "click"... Clear...what is the point? clear means clear means clear from EVERYWHERE...sorry about the mess I wrote but I was frustrated

Hi, I can't use Firefox because a captcha won't complete loading. I have uninstalled and reinstalled, cleared cache and disabled add ons. I am using a vpn (PIA). Chrome and Edge both load and operate OK. Thanks in advance.

Captchas are an ongoing issue. Firefox seems to have a LOT more captchas than other browsers. Is there a problem between Mozilla and Google?

I see my original question is now archived at https://support.mozilla.org/en-US/questions/1380948#question-reply I never closed it because I didn't know if my last process could really fix the issue. It didn't, not always. Over the years, there have been times when the issue would still pop up, but not as often as before (2022 and earlier).

I have a feeling that during an issue, FF is having difficulty setting up shop after starting up. Consequently, it is spending more time before it could become prepared to connect to the Net. I've come up with another "solution," which is deleting (or moving out) xulstore.json in the profile folder after exiting or before starting FF. You can create a batch command or script to execute the process.

So far, FF is connecting immediately after startup.