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Closed Captions in YouTube with FireFox

I use the closed captions (CC) in YouTube videos with FireFox. Lately I have been seeing videos that seem to misbehave. At the very start of the video, ALL the captions… (read more)

I use the closed captions (CC) in YouTube videos with FireFox. Lately I have been seeing videos that seem to misbehave. At the very start of the video, ALL the captions display at once, one after the other. Then, as play continues there are no more captions. Most videos still show captions normally, that is, captions appearing only when the dialog matches them. But a few videos misbehave by showing all the captions at once. Here is one such video.

https://www.youtube.com/watch?v=ZgqJ5wQF944

I noticed this misbehavior within the last month and assumed that the video was doing something peculiar with the timing of the captions. But when I use the YouTube Show Transcript option to display the captions and associated timing outside the video, the transcript looks quite reasonable.

One further oddity, if I take that same URL and load the video in a different browser, for example, Chrome, the captions are displayed normally.

I've included a screen shot of the video in YouTube showing all the captions displaying at once.

Asked by prairiepedaler 8 months ago

Answered by prairiepedaler 8 months ago

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Can't login to usaa.com banking site. FF keeps refreshing login page

Can't login to usaa.com banking site. keeps refreshing login page Using FF desktop latest ver. / win 7 I enter/submit my USAA username on the login page via a username d… (read more)

Can't login to usaa.com banking site. keeps refreshing login page Using FF desktop latest ver. / win 7

I enter/submit my USAA username on the login page via a username dialog box. I then expect the password dialog box to open, but when I submit the username, FF flashes, i.e. the password dialog box displays for a split second and reverts right back to the username dialog box.

This happens at usaa.com with my user agent set to Windows/FF v 113. BUT if I set the user agent to Android/phone FF v 113, USAA detects the browser as Android/phone FF and it redirects to user agent to https://mobile.usaa.com where I AM able to enter username/password and login.

So what is wrong with FF? There are multiple threads of users unable to login to banking and other sites on the FF browser.

Asked by jenna 8 months ago

Answered by jenna 8 months ago

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*Always* show password?

Is there a security setting that allows me to show all my passwords rather than having to toggle them on each time? I am a recluse. There's never anyone looking over my … (read more)

Is there a security setting that allows me to show all my passwords rather than having to toggle them on each time?

I am a recluse. There's never anyone looking over my shoulder. I just don't want to have to mess with it anymore.

If there isn't, could some kind developer please make an add-on?

I am using two computers: an iMac (late 2009) running 10.13.6 (High Sierra) and a Macbook Pro (13-inch, 2012) running 10.15.7 (Catalina).

Thank you!

K

Asked by khindall 9 months ago

Answered by khindall 8 months ago

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Firefox's pinned tabs closing

Hello everyone. I've been using Firefox for quite a few years now and I'm used to keep my pinned tabs open after closing and then opening a Firefox windows. Yesterday I… (read more)

Hello everyone.

I've been using Firefox for quite a few years now and I'm used to keep my pinned tabs open after closing and then opening a Firefox windows.

Yesterday I noticed that after closing the navigator with the "X" in the tool bar menu, as I usually do, the pinned tabs are not "recovered" when opening again.

This happened randomly without configuration changes involved and drivers/firefox are updated to the last version available.

Moreover, I've tested the same in my notebook and it works just fine, as it keeps the tabs open when a new window is open.

Is there any troubleshooting for this or do you have any idea what could have caused this to happen?

Let me know if you need any additional info. Thanks in advance!

Asked by g.calissi 9 months ago

Answered by g.calissi 9 months ago

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I have several websites I cannot sign into on FF but I can on Edge

Hello everyone. I do not know if any else has experienced this but I have several websites that I cannot sign in to. I have no problem reaching the sites but when it come… (read more)

Hello everyone. I do not know if any else has experienced this but I have several websites that I cannot sign in to. I have no problem reaching the sites but when it comes to signing in I either get a message that my sign in information is not correct and this happens on Bestbuy.com or I get this message on Chewy.com Access Denied You don't have permission to access "http://www.chewy.com/app/login" on this server. Reference #18.88dcda17.1684871617.2bce7d64 . Now if I use the awful MS Edge I have no problem signing in to either one. I have racked my brain to figure this out even disabling each addon which I only have a few. I have ran scans for Malware with Norton 360, Malwarebytes and MSERT and nothing there. I was hoping someone could shed some light on this in some way or maybe change a setting in Firefox that I am overlooking. I can access these sites fine and move around in them but like I said I cannot sign in into them. I would greatly appreciate any help.

Respectfully, DT

Asked by new_aged2perfection 9 months ago

Answered by cor-el 9 months ago

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DRM Content Not Playing

I have attempted to watch DRM using content that I have the rights to via subscription as well as by purchase. When I attempt to stream movies I OWN via Vudu or Youtube, … (read more)

I have attempted to watch DRM using content that I have the rights to via subscription as well as by purchase. When I attempt to stream movies I OWN via Vudu or Youtube, it tells me that DRM features are not active when they very much are. I checked my settings and DRM content is enabled. I have also run into the same issue with Netflix as well. I cleared out my browser cache, which did not help. I disabled and re-enabed the DRM options. This did not help either. I restarted my computer multiple times and this did not help either.

Firefox says it is installing the features needed to watch the content but it never does, or rather, it doesn't show any progress. I have left my computer and browser running overnight and not had success.

Asked by jsammeen 9 months ago

Last reply by cor-el 9 months ago

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CSS to show close tab button when mouse hover a tab

Currently I'm using the css from this thread https://support.mozilla.org/en-US/questions/1341968 Now with firefox 113, this no longer works, I'm hoping someone can help … (read more)

Currently I'm using the css from this thread https://support.mozilla.org/en-US/questions/1341968 Now with firefox 113, this no longer works, I'm hoping someone can help me with this.

Asked by Testxxxx1234 9 months ago

Answered by cor-el 9 months ago

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Document Expired

I have been trying all afternoon and no matter how fast I am, I am getting this message. Document Expired This document is no longer available. The requested document … (read more)

I have been trying all afternoon and no matter how fast I am, I am getting this message.

Document Expired

This document is no longer available.

The requested document is not available in Firefox’s cache.

   As a security precaution, Firefox does not automatically re-request sensitive documents.
   Click Try Again to re-request the document from the website.

When I click Try Again, I get logged out of the website I am on. What am I doing wrong? Is there a way to extend the time so I am able to reasonably enter the data into the form and not have it time out. I was able to the enter this information in the past without a problem.

The website is https://www.mysynchrony.com/ and I select one of my accounts and I am trying to add a bank account and I am unable to do so. Please help.

Asked by silvercat32 9 months ago

Answered by silvercat32 9 months ago

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Webcam help

Scroll down until you find "PERMISSIONS" and find for "Camera". Click on "Settings" that is parallel to "Camera". Now, select/type all websites, that you want to give pe… (read more)

Scroll down until you find "PERMISSIONS" and find for "Camera". Click on "Settings" that is parallel to "Camera". Now, select/type all websites, that you want to give permission/access to your camera.

Never used a webcam before, but i did that... the site is there, it says allow... i'm on the website now, says webcam not found... am i forgetting something? do i even have one? i'm at the library...

Tim

Asked by ttaylor11133 9 months ago

Answered by jscher2000 - Support Volunteer 9 months ago

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Transferring bookmarks from old hard drive to new pc

Hello, My old PC crashed and I want to transfer my bookmarks from the old hard drive to my new PC running windows 11. I have unlocked hidden files, but when I ran drive:… (read more)

Hello,

My old PC crashed and I want to transfer my bookmarks from the old hard drive to my new PC running windows 11. I have unlocked hidden files, but when I ran drive:\Users\username\AppData\roaming\Mozilla\Firefox\Profiles nothing came up. I then ran places.sqlite and a list of places.sqlite appeared with some files having -wal &-shm after them?

I believe from reading here this is where my bookmarks are?

If so, how do I transfer them to my existing PC hard drive to use please? Many thanks Chris

Asked by CM 9 months ago

Answered by jscher2000 - Support Volunteer 9 months ago

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Unable to sign into mail after latest update 113.0.1 Windows 10

Message We are unable to process your request at this time Please try again in 1 hour Have tried rebboted laptop run windows defender offline scan. Does not work on any… (read more)

Message We are unable to process your request at this time Please try again in 1 hour

Have tried rebboted laptop run windows defender offline scan. Does not work on any of my accounts Same problem in Chrome and Edge!

Asked by jas_samrauk 9 months ago

Answered by jas_samrauk 9 months ago

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youtube.com redirects

When I go to youtube.com in firefox it redirects me to https://secure.winred.com/save-america-joint-fundraising-committee/google031723/?utm_medium=ad&utm_source=ci_d_… (read more)

Asked by keithert 8 months ago

Last reply by jonzn4SUSE 8 months ago

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ad blocker

Why was my ad blocker deleted after using it here for over 3 years? I pay for their services, yet you do not seem to care. Please resume the ad blocker to my account or… (read more)

Why was my ad blocker deleted after using it here for over 3 years? I pay for their services, yet you do not seem to care. Please resume the ad blocker to my account or refund me my money.

Asked by yomule1 9 months ago

Last reply by cor-el 9 months ago

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How to add Help => About Firefox in Firefox home page

Hi, Firefox is great but is there a way to add the Help => About Firefox webpage in Firefox home page? This is to simplify Firefox updates. Because although Firefox… (read more)

Hi,

Firefox is great but is there a way to add the Help => About Firefox webpage in Firefox home page? This is to simplify Firefox updates. Because although Firefox downloads updates, you still need to activate Help => About Firefox to update the Firefox version.

In Chrome you can add this to home page: chrome://settings/help and when you open Chrome it goes to this page and updates itself.

Does Firefox have the same capabilities so that we don't need to wait on users to click on Help => About Firefox to update Firefox?

Thanks and regards,

QB

Asked by qb941g 9 months ago

Answered by cor-el 9 months ago

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Firefox crashes when trying to log into websites

For the past few weeks, Firefox has started crashing when logging into various websites. I've updated Firefox, cleared cookies etc, reinstalled Firefox, opened it in Trou… (read more)

For the past few weeks, Firefox has started crashing when logging into various websites. I've updated Firefox, cleared cookies etc, reinstalled Firefox, opened it in Troubleshooting mode, updated my OS, disabled extensions... everything I can think of. After some sleuthing, it seems to only happen when trying to log into a website. Doesn't happen on every site, which is weird.

This is so frustrating, please help!

Asked by Jeff 9 months ago

Answered by Jeff 9 months ago

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Firefox always downloads a pdf files from an e-mail attachments, whether I open it in a browser or with acrobat reader.

Hello, Firefox always downloads a pdf files from e-mail attachments, whether I open it in a browser or with acrobat reader. So, if I open the same file every time it goe… (read more)

Hello, Firefox always downloads a pdf files from e-mail attachments, whether I open it in a browser or with acrobat reader. So, if I open the same file every time it goes to download folder with multiple clones, like example file-1, example file-2 etc. I've used every combination of options, but the result is always the same. I've refreshed Firefox, but nothing changed.

Please help me with this case.

Regards, Paweł

Asked by Pierwszalepszabylewolna 8 months ago

Answered by jscher2000 - Support Volunteer 8 months ago

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Firefox blocks pop-ups from a website that has an exception for pop-ups.

I have a website that open pop-ups automatically using javascript. That is the expected behaviour of it. So I went into Firefox options and made an exception for that sit… (read more)

I have a website that open pop-ups automatically using javascript. That is the expected behaviour of it. So I went into Firefox options and made an exception for that site. If I go to the site and wait so it can do its thing, it opens about a few of them, and then Firefox decides that the rule I have set up is garbage, and firefox decides to ignore it and block the pop-ups from the site.

Why?

Why on Earth does Firefox decides that he must do something against the rule that the user has set up. Why does it have this completely disrespect to the user settings?

I am honestly really mad at whoever decided that ignoring an exception from the user was the default behaviour.

Now, if someone knows enough what is going on they will tell me, go to about:config, go to this obscure command and change its value, value which I can't know without coming here and ask. If I create an exception, then I am in my right to expect that the browser should do exactly as the exception has been configured.

By the way I have tried with the troubleshooting mode and still happens.

Asked by mail1729 9 months ago

Answered by jscher2000 - Support Volunteer 9 months ago

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Download Helper not downloading from Youtube

When watching something on Youtube and I click on the coloured download icon, I get to be able to click on the title of the video. A blue 1 appears in the download icon. … (read more)

When watching something on Youtube and I click on the coloured download icon, I get to be able to click on the title of the video. A blue 1 appears in the download icon. When I click again, then click on the blue 1 to watch the download. Nothing happens. The window just sits there and states 'downloading', but it does not happen. This happened last year and you managed to fix it; now Youtube seem to have blocked downloading again. Geoffrey D Dean, Australia.

Asked by Geoffrey D Dean 8 months ago

Last reply by James 8 months ago

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Firefox video download helper icon missing

Video download helper is installed but icon is missing from toolbar and cannot be found where I'm told to look when I google the problem (i.e., view/toolbars/customize). … (read more)

Video download helper is installed but icon is missing from toolbar and cannot be found where I'm told to look when I google the problem (i.e., view/toolbars/customize). Nor can I drag it to the toolbar from where I find it when I look under triple bar/addons and themes in the upper right corner of the toolbar. Where else should I look to find it?

Asked by fernbugsr 8 months ago

Last reply by fernbugsr 8 months ago