Firefox Support Forum

Hi! I bought new laptop with windows 11, installed the last last version of Firefox, then opened Google docs file, but there were empty spaces instead of buttons. In google chrome it works properly. I tried to refresh many times, tried to delete all extensions, tried to install new Firefox and opened doc in just installed browser - I still have the same problem. I would be grateful for any advice.

Dear all,

recently I picked up Mozilla again and saw some weird website formatting for some sites. It sometimes only affect certain areas (see attached picture Bad Formatting Amazon, where one part got squished and dragged down very much) and sometimes it affects the whole website (please refer to the other two pictures, one showing the proper formatting and the other one a formatting, which occurs over time, when leaving the website open)

Can I change any settings to combat this? Looking forward to your input!

Thank you and best regards, David

Hi, I am unable to acess this website and get the following error. About 10 days ago access was ok, but it suddenly stopped. Is this a broswer issue or a ISP issue or both ? HTTPS://KE9NS.COM

Folks, my basic settings are "always use private browsing mode". I occasionally run into sites that don't allow this. I see there is the keystroke support for the ability to open a new tab in private mode. Can you develop one to open a tab in non private mode ?? it's a major pain to have to change the main private browsing mode setting to off, use the site that demands it off, then change it back afterwards.

Thanks,

  Tony

Site only loads in 'safe' mode. Will not load otherwise - how can I find error?

Site is: https://www.miamidade.gov/Apps/PA/propertysearch/#/

thank you

Dear Firefox,

I am a college student working in an office. I have a work computer, and a home computer and would like for my browsing history, bookmarks, and customization to remain separate between the two computers. It appears that Firefox's profiles is intended to do this, but it keeps freaking out on me. On my home computer I have a default profile called Connor Home with its own settings, and on my work computer I have a default profile called Connor Work with its own settings. However, it appears that whenever I use Firefox on my work computer, it overwrites all the settings from my Connor Work profile onto my Connor Home profile, as when I return home, all of my home settings and bookmarks have been replaced with my work settings and bookmarks. Upon checking, I see that I am still in my Connor Home on my home computer, and I am still in Connor Work on my work computer. Why does changing the settings in one of my profiles seem to overwrite my other profile? Please help.

This issue only occurs for users using Firefox. When creating a document in our company's Google Drive environment there is a required Data Classification label that must be applied to documents and users are prompted with "To comply with policies, fill in missing fields.Fill in required fields." but when they click to apply the label the labels fail to load and they receive "Couldn't load labels. Try again." This only happens in Firefox, no other browser, but works in a Firefox private window. A fresh install of Firefox vs one that has add-ons or customization behaves the same. I'm sure it's just some setting that needs to be changed but we've been unable to figure out what tweak is needed.

The Firefox display of Comcast mail has been quite good for many years. However, possibly after an update, the display of Comcast Mail has missing items, failure to update some, and just a very messed display that cannot be relied on. Tried the same mail account on Edge and it is perfect. Do I stay with Edge or can my Firefox account be fixed?

Hello,

I keep getting the following error message when trying to access some of my usual websites e.g Foxtel, Woolworths:

Access Denied You don't have permission to access "http://www.foxtel.com.au/distauth/UI/Login?" on this server.

Reference #18.98464868.1671499840.1080e795

This started in the last few days and can't understand why now. I do have Nortons installed but this has never caused a problem before.

Hope you can help, thanks, Phil

Lastpass has had major data breaches in 2011, 2015, 2016, 2017, 2019, and two in 2022.

Today I got a recommendation to install LastPass. I was a bit surprised. LP (logmein, gotomypc) has a history of databreaches. I found reports in 2011, 2015, 2016, 2017, 2019, 2021, and two in 2022.

People without a lock on the door know they have no security. Putting on a lock that is not effective only gives people a false sense of security and may even increase the threat.

I love many of the add-ons. I know I can't rely on anyone to make sure they are all secure, but I hope such well-publicized problems will result in a review.

The billions lost and hundreds of hours spent by people each year with passwords in our fight with hackers is a true drain and a danger. Password programs have been the only way for individuals to survive. Their standards for security must be even higher than others. LastPass has not met the standard for a high level of security...or even a low level.]

LastPass has one reason for existing--keeping our passwords safe and secure. In the light of their failure, it's time to stop recommending them. It undermines the credibility of Mozilla and Firefox.

Today I started having a problem with Smartnews.com. When I click a news item link, it displays a barcode and asks to install the app on my phone. When I use Microsoft Edge, I do not have this problem - the article displays fine. Does anyone know what is going on with Smartnews.com? Thanks

While installing a new phone, my firefox account got messed up and the recovery codes I had saved earlier don't work. So, the only way is to create a new e-mail address, just for syncing purposes, but now the account won't add other equipment, phone etc. there seems to be confusion as to which account to use. Most of the time it ask for the old account, and changing to the new account results in PW unknown (even though this was correctly recorded). Logging into the account to get mail from scratch is possible, but any referred login fails (i.e., I tried to get Moz VPN to work, but it asked for the old e-mail address, and changing it to the new address gives PW failure). On top of that,the authenticator doesn't generate 6 digit codes but 8, so that route can't be used either.

Hope someone can advise how to escape this mess.

Is there a trusted (preferably from Firefox itself) Add-on that allows one to Text the current link from a paired phone? The same approach as Firefox's menu choice "\File\Email link".

Thanks.

--John Olbert

Trying to log into my authorize.net account on brand new computer. Getting message. I got an error when visiting account.authorize.net/. Error code: 1020 Ray ID: 77ca8c4cad13e108 Country: US Data center: ord06 IP: Timestamp: 2022-12-20 18:47:42 UTC

Been using firefox with this website for many years without this problem. Can anyone help?

Hello all,

There are a number of threads on this topic asking how to sync Shortcuts from one device to another. It appears that across the board the answer is that you cannot do this (see: this, this, this, this, or this to identify just a few).

It does appear to be the case that you can copy `browser.newtabpage.pinned` from `about:config` but this cannot be transferred to iPadOS, iOS, or easily shared between Android and macOS. It also does not update long term.

There have also been requests for this feature to be added (see this) though a lot of content around this topic appears to be confused as to what to call it and is notated within other recommendations.

I am wondering if anyone from the Mozilla/Firefox team can speak as to why this setting is not available, and what would be needed to see it become possible to sync shortcuts (and ```especially``` pinned shortcuts) within Firefox Sync.

Thank you!