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  • Archived

Forced restart of Firefox with update, upsetting me and my workflow.

Dear Community, To be completely honest, I was redirected to this form for this issue after it was posting in the discussion forum too many times about this. The prob… (read more)

Dear Community,

To be completely honest, I was redirected to this form for this issue after it was posting in the discussion forum too many times about this.

The problem: Firefox has the behavior to download an update and force me to restart my browser

The issue: Next to the fact this is a very obtrusive behavior (or simply...not polite) it is in fact messing up my workflow and mood.

Why important? (at least according to me): First workflow: Using a lot of active connections / 2FA logins in combination with a secure setup where my browser doesn't remember a lot after restarting for security reasons, I need to perform multiple logins again while working with online services. It messes up my worflow, negatively affecting productivity. Also, it generates awkward situations when being in an online meeting, sharing a screen and this happens... unwillingly, unknowingly and just untimely. Updates are irregular and often (which is a great thing it itself!)

And that brings me to the point of mood. Less important -yes- my mood to anyone really I know. It is just a big frustration. I have been using FF since the Netscape days, always advocating for this browser, showing others, helping other to use and see the benefits... And this feels (note it is emotion) like a bad pay back for all those years. Several occassions I just used Safari and it just seems easier. But..I want FF, for its belief, how it was setup and its security and privacy.

I know there are more people that experience this issue.

Please let me know. // Is this issue known to you? // Does it have any priority? Is there a solution being generated? // I have tried things, nothing worked. Willing to try, but please don't come with the right 'settings' ... believe me I have tried. The only options seems to be to completely disable the updating process in the about:config page... but that seems unwise. What do I miss?

Please advice, so I don't get to see the page as in the attachment.

Best Regards,

Matt -the Netherlands-

Asked by R3D FOX 1 year ago

Last reply by R3D FOX 1 year ago

  • Archived

Default language

Every time I open Firefox and search for something it comes up in Spanish and there is a box to check if you want English. I have checked my preferred language in the se… (read more)

Every time I open Firefox and search for something it comes up in Spanish and there is a box to check if you want English. I have checked my preferred language in the settings and that is English (US) and I also did a purge caches and when I close Firefox and re-open it reverts back to Spanish with the box to check if you want English. I also have Chrome on my system and it works properly. If I change my search to using Bing it also works properly. I am not sure if this is a Firefox issue or a Google issue and I would appreciate any assistance I can get. I also re-downloaded Firefox to make sure I had the English option and did a re-install, with no change. I would appreciate ant assistance I can get. Thnaks.

Asked by garyotto3 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Middle mouse wheel auto-scrolling does not work as a toggle, only as a hold

When I tap the middle mouse wheel to enable auto-scrolling (with no additional inputs like clicking, scrolling, or keyboard inputs), on release of the middle mouse wheel,… (read more)

When I tap the middle mouse wheel to enable auto-scrolling (with no additional inputs like clicking, scrolling, or keyboard inputs), on release of the middle mouse wheel, auto-scroll disappears. I can only use auto-scroll while holding down the middle mouse wheel.

I've reached out to other's and this seems to not be the intended/default behavior. I've confirmed middle-mouse wheel scroll (where it's a tap / toggle) works on Chrome as well as other applications like Spotify.

I would like to have it as a toggle. What can I do?

Asked by luke.yi4779 1 year ago

Last reply by luke.yi4779 1 year ago

  • Archived

Firefox keeps blocking pop-up windows even after I disabled it

You can see from the first image that I had unchecked the "Block pop-up windows". But then if a page wants to pop up the windows like running "for(let i = 0; i < 24; i… (read more)

You can see from the first image that I had unchecked the "Block pop-up windows". But then if a page wants to pop up the windows like running "for(let i = 0; i < 24; i++) window.open("about:blank")", the result will be the second image. Firefox still keeps blocking despite my setting. And there is no even option like "allow the pop-ups" in the Options menus on the info bar.

Asked by Lomirus 1 year ago

Last reply by Lomirus 1 year ago

  • Archived

Problems with search suggestions

Hi. This is dumb but it's really annoying. I get the standard where typing a letter or two of a page I go to all the time makes that the first suggestion: If I type r, I … (read more)

Hi. This is dumb but it's really annoying. I get the standard where typing a letter or two of a page I go to all the time makes that the first suggestion: If I type r, I get Raw Story, for instance; s takes me to Slate and c takes me to CNN. I also go to Wonkette and Daily Kos all the time, but when I type w, Firefox gives me www.rawstory.com instead of wonkette.com, and when I type d, I get duckduckgo.com. These are the only two that are giving me fits of the several pages I visit often. How can I make this stop? I've literally never typed in www.rawstory.com; it's making me crazy that Firefox is forcing its suggestions on me even though they don't match my clearly established reality.

Asked by nandibrown 1 year ago

Last reply by James 1 year ago

  • Archived

Error 15

For weeks I have been trying to find a solution to getting "Error 15" on certain websites when using Firefox. Opera and Edge have no problems with those sites, only Firef… (read more)

For weeks I have been trying to find a solution to getting "Error 15" on certain websites when using Firefox. Opera and Edge have no problems with those sites, only Firefox has problems. I have tried every "fix" that I can find on the Mozilla site and none of them work. Is there anything else I should try before I abandon Firefox? Could it be that Firefox is now unreliable under Win7 Pro 64-bit? If so I will have to abandon it because this computer cannot run Win10 or later.

Asked by response16 1 year ago

Last reply by cor-el 1 year ago

  • Archived

URLs in GET parameters changed in private mode

When in private mode URLs get changed, leading to unexpected results: http://scripting.com/?url=https://google.com Will be rewritten to http://scripting.com/?url=http… (read more)

When in private mode URLs get changed, leading to unexpected results:

http://scripting.com/?url=https://google.com

Will be rewritten to

http://scripting.com/?url=http://google.com

How to reproduce: 1. open a private window 2. enter the example URL (Using Dave Winers non-https as he's an advocate) 3. see the result in the URL bar (the second scheme is changed from https to http)

This only happens when the param has https and the request URL has not (other combinations did not lead to changes). Other browsers did not show this behavior.

Asked by Aram 1 year ago

Last reply by Aram 1 year ago

  • Solved
  • Archived

XHR post blocked when Captcha is selected

Hello, I am struggling with a bug specific to Firefox (108.0.2) in which I have an XHR Post that is being blocked by dev tools only when a google captcha is selected. Her… (read more)

Hello, I am struggling with a bug specific to Firefox (108.0.2) in which I have an XHR Post that is being blocked by dev tools only when a google captcha is selected. Here is the website that the bug is happening on. Per comment suggestions I've added a screen shot of the URL being blocked in dev tools.

My overall goal is to have this form post it's action and post the form data to another endpoint (https://beeceptor.com/console/preferencecenter). I am able to successfully post data to beeceptor with the captcha selected when testing in Chrome, but as stated not Firefox. If the form is submitted without the captcha selected the data is successfully posting to the beeceptor endpoint- this behavior is happening with both Chrome and Firefox which I am sure means something is wrong with my Javascript which can be resolved later.

Looking at the console in Firefox I am consistently seeing a XHR Post blocked to the beeceptor url with captcha selected. I have gone through several iterations of this code to resolve the issue, none of which have successfully worked. After many, many, hours of digging I have done the following to no avail.

  • Cleared Cache
  • Ran in Safemode then back to regular mode (one article this appeared to fix for a user)
  • Ran in Private Browsing
  • Adjusted CORS accordingly

There are more items I've attempted that I can't remember off the top of my head.

Any help with this would be greatly appreciated as I have hit a wall.

Asked by spliffys 1 year ago

Answered by spliffys 1 year ago

  • Archived

Firefox sync - how to delete multiple devices at once?

Hey all, (thanks for the continued work on firefox and happy new year) I use Firefox sync from multiple devices in my ecosystem, a micture of all three main OS (Windows, … (read more)

Hey all, (thanks for the continued work on firefox and happy new year) I use Firefox sync from multiple devices in my ecosystem, a micture of all three main OS (Windows, Linux and macOS / IOS). Some time ago, I must have had one device which probably generated a new device UID everytime it synced, or some kind of bug in the Firefox IOS client. This results in having a large magnitude of devices in my firefox sync account. I can only delete them one-by-one with a confirmation dialogue and a reload of the page, which is really cumbersome. I have the feature request of some easier device management policy here. Ideas would be either a "delete all" button and afterwards signing in again on all still active devices, or a series of check boxes to perform actions like a delete on multiple devices at once, perhaps even with a "select all" shortcut at the top. Feasible? Cheers, Niels

Asked by niels.wittje 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Cannot delete account. Incorrect password

Hi everybody, I am trying to delete an account of mine that I don't use. After I check all the boxes and click "continue" it asks for the password again. I triple checked… (read more)

Hi everybody, I am trying to delete an account of mine that I don't use. After I check all the boxes and click "continue" it asks for the password again. I triple checked and it is correct, also because I copy paste it. But the website says "Incorrect password". I tried using a private window to no avail. It fills in automatically the password of another account of mine, which I then replace with the correct one. I did not try leaving there the password of the other account, because I don't want to risk deleting my "good" account. Thank you.

Asked by least220616 1 year ago

Last reply by display_name 1 year ago

  • Archived

"Window" top menu pulldown now forces open windows into alphabetical order?

Hi. I am in Mac Big Sur and Firefox 108. I tend to keep a lot of windows open and navigate among them using the "Window" pulldown menu at the top between "Tools" and "Hel… (read more)

Hi. I am in Mac Big Sur and Firefox 108. I tend to keep a lot of windows open and navigate among them using the "Window" pulldown menu at the top between "Tools" and "Help". It used to be that the latest window more or less stayed at the bottom and the others stayed in order so they were easy to find quickly. A recent upgrade made it so the windows are now alphabetized and constantly shuffling. Since they are alphabetized by the name in the page title, this often offers no clue as to what it is--like it might be alphabetized under like cart or home page or main or something general like that. Also, if you have different tabs in a window, that window might jump from the top to the middle if a different tab is last looked at. Bottom line: it is very difficult and non-intuitive to find a page when you have a lot of windows open--but it used to be easy. Is there a way to order the wondows the way you want them or go back to the chronological order of before? Seems like there must be a setting somewhere. Thanks so much for any help.

Asked by greggms17 1 year ago

Last reply by jscher2000 - Support Volunteer 8 months ago

  • Archived

Trying to enable microphone input in Whatsapp web app for Linux Mint, using Firefox

I'm listing this as a privacy setting because when I click the microphone button in WhatsApp web to enable audio input, there's a green popup telling me to select "Allow"… (read more)

I'm listing this as a privacy setting because when I click the microphone button in WhatsApp web to enable audio input, there's a green popup telling me to select "Allow" in the box above, but that box above is flashing wildly and there's no way to click on anything. It appears and disappears about 10 times per second, and no matter how many times I try to click on "Allow" I can't catch it. It seems to progressively get slower as it ... what? runs out of breath? And the only remedy is to kill the WhatsApp window and start it up again, and to give up on using the microphone. Anyone else experience this or know what to do? I have confirmed that the mic is working, in other apps (Audacity), and it shows up in system settings properly. Thanks.

Asked by txyang 8 months ago

Last reply by Terry 8 months ago

  • Solved
  • Archived

is it possible to get help from technical specialists from mozilla?

I have a problem with buttons in google docs, buttons works but pictures of buttons are dissipated. I asked about this questions to the community, but nobody could help m… (read more)

I have a problem with buttons in google docs, buttons works but pictures of buttons are dissipated. I asked about this questions to the community, but nobody could help me. I can't find if I can to get help from technical specialists of mozilla company? Is there only this community? This is really huge problem for me, because I work a lot with google docs and if I don't solve this problem then I'll have to go to another browser, but I don't want to :(

Asked by Aivory 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

Change to Menu Bar sort order

macOS Catalina 10.15.7, Firefox 108.0.1 For as long as I remember, Firefox has ordered the window list that is displayed by selecting Window in the top Menu Bar in the o… (read more)

macOS Catalina 10.15.7, Firefox 108.0.1

For as long as I remember, Firefox has ordered the window list that is displayed by selecting Window in the top Menu Bar in the order that the windows were created. This past week after a computer restart, the order has changed to alphabetic based on the title of the window. How can I get back to the previous method, ordered by creation time?

This is similar to another question by redochre77 on 11/9/22 https://support.mozilla.org/en-US/questions/1396298

Asked by nealpfeiffer 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Linux Firefox and Thunderbird how to set wider scroll bar

In firefox 108.0.2 I need to have a wider vertical scroll bar, the tiny thin bar is next to impossible to use. Same in Thunderbird 102.6.1 both are in Linux and the publi… (read more)

In firefox 108.0.2 I need to have a wider vertical scroll bar, the tiny thin bar is next to impossible to use. Same in Thunderbird 102.6.1 both are in Linux and the published css solutions (a year ago) on mozilla support do not work for these versions

Asked by Cat22 1 year ago

Last reply by Detail 9 months ago