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  • Archived

Screen Refresh

Your advise to hold the F5 button and left click the screen refresh is not a fix to the fact that Firefox will not refresh itself most of the time on my Windows 10/64 mac… (read more)

Your advise to hold the F5 button and left click the screen refresh is not a fix to the fact that Firefox will not refresh itself most of the time on my Windows 10/64 machine. Chrome and Edge do not have this problem on my machine, and I prefer Firefox so I wish you'd fix the issue instead of offering workarounds.

Thank you,

Nick Langdon, Sacramento

Asked by nlangdon 1 year ago

Last reply by cor-el 1 year ago

  • Archived

access to my banking

I cannot access the bill pay in my bank account. Why can't I access Bill Pay? How do I unblock without allowing access to unwanted ...? This is the message that posts:… (read more)

I cannot access the bill pay in my bank account.

Why can't I access Bill Pay? How do I unblock without allowing access to unwanted ...?

This is the message that posts:

___ You might have cookies blocked or cross-site tracking prevented. Depending on what browser you're using, check your settings for these terms:

   Block third party cookies
   Cookie tracking
   Cross-site tracking

Make sure cookies are not blocked and cross-site tracking is enabled. Follow any additional instructions in your browser once you have adjusted these settings. Copyright © Farmers National Bank 2022. All rights reserved.

Asked by bj.myer 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Twitter does not login on Firefox on Ubuntu

i am using Firefox Snap version 103.0.2 (64-bit) on Ubuntu 22.04. Whenever I try logging in to twitter, It shows a blank screen after I press login button after entering … (read more)

i am using Firefox Snap version 103.0.2 (64-bit) on Ubuntu 22.04. Whenever I try logging in to twitter, It shows a blank screen after I press login button after entering the password (Image is attached). I can login to other browsers I have installed on my laptop.

I have tried removing cookies of Twitter.com several times and even reinstalled snap version but the issue is still there. Any fixes for this? I can't keep switching browsers just for using twitter.

Asked by Jamshaid 1 year ago

Answered by Jamshaid 1 year ago

  • Archived

Can not disable address bar search

I got a new computer running windows 11. I installed Firefox as my default browser. I then noticed the address bar performing search which is annoying as hell and actu… (read more)

I got a new computer running windows 11.

I installed Firefox as my default browser. I then noticed the address bar performing search which is annoying as hell and actually and interferes with productivity as I use search. Basically, I have to redo searches after the address bar. It is problematic. The one off search from address bar according to last survey only 26% of users like it. rest want it gone.

As for me, I have tried the solution of Keyword set to false and the browser url oneoff also set to false.

I saw another suggested item of turn off keyword search. However, that item does not have an off button or switch within Windows 11. Just check marks of the suggested keywords that developers installed into the field when downloaded. I unchecked all the items as that was the only change I could do. So, there is no keyword selected. I closed all browser windows and restarted Firefox.

The address bar search still occurs. This make the previous question and answer solution invalid as of August 12, 2022.

I consider this a BUG and a major development of Firefox browser failure. When I search, I am looking for generally wide range of results and alternative search options are better than specific one off search. Best example; What is difference between Clementines and Mandarins? As a one off search you get one set of results. When you use the proper search box of a search engine, you get totally different results that are more useful and less time consuming to know the full range of answers, history, physical traits as well as other items not considered in the address bar search. In the search engine box, you do get the address bar search items. However, they always are 6 to 20 down the list of preferred or most useful. However, the address bar search results do not have all the top 5 items from the search engine search. It is a matter of how the address bar does the search that is at issue. For whatever reason, the results are not as good as direct input. You will have to determine through investigation why that is. However, that is a year's worth of investigation if anyone would do it. In the mean time, this address bar search needs a simple button that does all the changes necessary to make it stop!

Additionally, I find multiple related search options that are given by search engines extremely helpful when looking for related type of searches. This is something that the address bar search can not do and was never designed or allowed to do. Thus, it causes loss of productivity.

As such and because it does cause loss of productivity, it is a BUG and by law, Mozilla must remove items or provide easy solution to stop productivity failure.

The current solution does not work. That means Mozilla must provide an update immediately to make this feature go away for those who find it annoying, useless or interference with productivity!

Asked by pmadison1 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Windows 11 taskbar is showing all open tabs vs. open windows

Under Windows 10, the Windows taskbar showed Firefox open windows. After migrating to Windows 11, the Windows taskbar shows all tabs opened, without grouping them by wind… (read more)

Under Windows 10, the Windows taskbar showed Firefox open windows. After migrating to Windows 11, the Windows taskbar shows all tabs opened, without grouping them by window.

I read this post: https://support.mozilla.org/en-US/questions/1222298

but the suggested fix isn't shown in about:preferences

Is this a Windows 11 thing, or am I missing a Firefox solution?

Asked by Nick 1 year ago

Last reply by techguy150 1 year ago

  • Solved
  • Archived

Weird text over content

On many websites I see text such as keyboard_arrow_right obstructing the view of the actual content (see attachment for example). Currently it's just annoying, but it mak… (read more)

On many websites I see text such as keyboard_arrow_right obstructing the view of the actual content (see attachment for example). Currently it's just annoying, but it makes it difficult to use websites and often I switch browser to Edge just to get work done on that website. How do I fix this? Or is it just a bug with this latest Firefox version [103.0.2 (64-bit) for Windows 10]?

Asked by S 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Syncing on multiple computers

Hi, I use firefox on both a work and home computer, as well as my phone (iOS). I have sync active on all three devices, yet the synced tabs only ever shows one device's … (read more)

Hi,

I use firefox on both a work and home computer, as well as my phone (iOS). I have sync active on all three devices, yet the synced tabs only ever shows one device's tabs. On both computers, the iOS tabs are all that displays in synced tabs, and on iOS, only one of the two computer's tabs are shown, and often with the wrong name - I haven't found out what determines which computer's tabs shows in the synced tabs menu or which name is used, but it definitely isn't which computer was used more recently, for either requirement.

Asked by jessee8991 1 year ago

Answered by jonzn4SUSE 1 year ago

  • Archived

The Media Could Not Be Played

Every so often, Firefox fails to display a video. In this example, Firefox briefly displays what appears to be the first frame, then displays the message "The Media Could… (read more)

Every so often, Firefox fails to display a video. In this example, Firefox briefly displays what appears to be the first frame, then displays the message "The Media Could Not Be Played". I've tried with Troubleshoot Mode, and clearing history (cache, cookies, site settings, offline website data). How can I find out what's blocking? The example is a Twitter post on Wed 08/17/2022. I hope it is still there. https://twitter.com/i/status/1551522653705576449

Asked by plowmail 1 year ago

Last reply by plowmail 1 year ago

  • Archived

Dragon NaturallySpeaking add-on broke

I use the Dragon NaturallySpeaking add-on to navigate Firefox (and my entire computer) by voice. Recently the extension stopped working properly, and when I tried to unin… (read more)

I use the Dragon NaturallySpeaking add-on to navigate Firefox (and my entire computer) by voice. Recently the extension stopped working properly, and when I tried to uninstall and re-install the plug-in, it would not work at all.

This is the installation link Nuance provides: https://dnsriacontent.nuance.com/15/setup/ffinstall.html.

When you try to click the "Install" button, nothing happens. This has caused Dragon to stop working with almost the entirety of Firefox. Please advise on if an update is coming.

Asked by chelsea.hansen33 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox on launch

So Firefox keeps removing all my pinned and old tabs every time I turn my PC off and on. It was good and working before a few days ago where the browser just reset all th… (read more)

So Firefox keeps removing all my pinned and old tabs every time I turn my PC off and on. It was good and working before a few days ago where the browser just reset all the tabs and went to the default tab with no pinned tabs and I couldn't "Restore previous session".

Asked by thenewkiller26 1 year ago

Last reply by thenewkiller26 1 year ago

  • Archived

Firefox software update?

Hello and good day! In attempting to login to chase.com, it keeps telling me that my Firefox browser needs to be updated every time I login. How can I tell if I have the… (read more)

Hello and good day! In attempting to login to chase.com, it keeps telling me that my Firefox browser needs to be updated every time I login. How can I tell if I have the latest version? Thank you!

Asked by DMCapistran 1 year ago

Last reply by James 1 year ago

  • Archived

Firefox disabling or refusing to accept cookies

website for example like VK - https://vk.com i can't never sign in/log in.. it keeps telling me The page isn’t redirecting properly An error occurred during a connection… (read more)

website for example like VK - https://vk.com i can't never sign in/log in.. it keeps telling me The page isn’t redirecting properly An error occurred during a connection to login.vk.ru.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

i tried to - delete cookies - delete history - add exception (vk.ru/vk.com) to Cookies and Site Data - private Mode - disable HTTPS-Only Mode - reinstall firefox but still like some other website the same problem.... plz help these websites work fine -- by using other Browsers i can login

Asked by Mostafa Zayed 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Confirmation code email

Not receiving confirmation code email. I have checked the spam folder, am checking emails on three devices and have added the Firefox email to my contacts. Have tried 6 t… (read more)

Not receiving confirmation code email. I have checked the spam folder, am checking emails on three devices and have added the Firefox email to my contacts. Have tried 6 times.

  • Archived

"Force Sync" not working

My bookmarks do not seem to be syncing between my computers. I have updated versions of Firefox on both computers, sync is turned on, the same account is logged in, and t… (read more)

My bookmarks do not seem to be syncing between my computers. I have updated versions of Firefox on both computers, sync is turned on, the same account is logged in, and the bookmarks option is selected on both computers. But when I force sync, there is a bookmark missing on one of the tabs. The most recent bookmark I've added. This has happened in the past and I had to manually add the bookmark.

Any suggestions?

Asked by jeremywknight 1 year ago

Last reply by jeremywknight 1 year ago

  • Archived

View Bill in Online Banking

I have used Firefox for my online banking for years. Just recently when I go to the bill payment section and click on the drop down list to pay and view a bill, I can pay… (read more)

I have used Firefox for my online banking for years. Just recently when I go to the bill payment section and click on the drop down list to pay and view a bill, I can pay the bill, but when I try to view the bill the view bill window comes up for a second and the a drop down of the bank's home page comes up. The view bill page used to be a PDF file and Adobe Reader is my default. I talked with the bank and they did not see it happen in my account. If I open the online banking in Microsoft Edge it does not occur.

Asked by cstrandjr 1 year ago

Last reply by cstrandjr 1 year ago

  • Archived

Firefox Custom theme

how do i start creating my own custom theme using css? im not looking to just change a color, i want more control of the whole firefox browser. any links for good tutoria… (read more)

how do i start creating my own custom theme using css? im not looking to just change a color, i want more control of the whole firefox browser. any links for good tutorials? all ive found was tutorials on how to install custom themes but none on how to make them using css. <3

Asked by jcsbt2015 1 year ago

Last reply by Terry 1 year ago

  • Archived

Firefox NOT in Microsoft store

Unfortunately I had to get a new laptop and it's Windows 11. I want to load Firefox as my browser (I've been using it almost since it's inception) thru the Microsoft sto… (read more)

Unfortunately I had to get a new laptop and it's Windows 11. I want to load Firefox as my browser (I've been using it almost since it's inception) thru the Microsoft store. I do NOT want to activate Edge which is preloaded and want's everything but my bloodtype to set up Edge so that I can go get Firefox. I've pulled up article after article that it can now be directly loaded from the Microsoft store but when I open the store and search for Firefox... it's nowhere to be found. I really don't wanna start up the edge. Anyone know what's going on with this? Or is Microsoft being it's usual sneaky self and forcing me to activate edge and then maybe firefox will show up in the store? Hopefully someone will answer this quickly as I sit here waiting to continue my setup. Thanks!!

Asked by lseeber 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Extension icons in menu bar (Firefox 103.0.2 on Mac OS 12.5.1 Monterey)

How do I get extension icons to show in menu bar (Firefox 103.0.2 on Mac OS 12.5.1 Monterey)? Customize toolbars doesn't work because the extension icons do not show up … (read more)

How do I get extension icons to show in menu bar (Firefox 103.0.2 on Mac OS 12.5.1 Monterey)? Customize toolbars doesn't work because the extension icons do not show up there either.

Asked by lowrisk 1 year ago

Last reply by lowrisk 1 year ago