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  • Archived

I need help enabling cookies at a gaming website

I have tried to make sure cookies are enabled at BigFish.com website but I have probably made things worse or did it wrong. Both problems follow me around and please und… (read more)

I have tried to make sure cookies are enabled at BigFish.com website but I have probably made things worse or did it wrong. Both problems follow me around and please understand I have also been in contact with BigFish techs but I am not getting far in any solution.

I was told to clear the browser cache which I have done both for Firefox and BigFish but I can detect no difference at all. I am still told at the BF website that cookies are needed in order for me to enter.

I am at my wits' end with this and at my age of 83 I feel like I am rushing on that downhill slide much more quickly due to this problem. I feel that I have made some error in my wildly clicking around but I don't always understand the terminology exactly.

If anyone knows how to explain this to me in perhaps easy steps I would be most appreciative.

Thank you,

Gail

Asked by naturepreserve4 8 months ago

Last reply by cor-el 8 months ago

  • Archived

How can i resotre my deleted browser cookies and data

Hello Support Team I deleted my browser data and cookies and i forget my log in g-mail accounts email and password. Could you please help me to restore my data again. … (read more)

Hello Support Team

I deleted my browser data and cookies and i forget my log in g-mail accounts email and password.

Could you please help me to restore my data again.

Thanks in advance

Asked by bedu.mahmoud 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

  • Archived

Everytime I close Firefox I am logged out of all sites.

No matter what I do every time I close Firefox and reopen it all of the sites I am logged into log out. I have reinstalled Firefox I have tried both beta and Enterprise … (read more)

No matter what I do every time I close Firefox and reopen it all of the sites I am logged into log out.

I have reinstalled Firefox I have tried both beta and Enterprise versions. I have completely wiped all Firefox data from my appdata folders. I have refreshed Firefox multiple times. I have tried to mess with all the privacy, history, and cookies/cache settings and nothing has worked so far.

No matter what I have looked into the problem is not occuring the same for other people. It seems to be local to my PC however, as I am logged in perfectly fine on other Windows 11 PCs in my home.

The only major difference between the last time I used Firefox and now is that I reinstalled Windows11 to fix a bug with its calendar. I completely formatted so there cannot be any left over old Firefox files.

Asked by MaggotyMax 10 months ago

Last reply by James 10 months ago

  • Archived

How do I clear Cookies and other junk from Firefox please?

How do I clear Cookies and other junk from Firefox please? Sorry I am clueless with all this technology, a technosaur. I am 73 yrs old, never studied computers, maybe one… (read more)

How do I clear Cookies and other junk from Firefox please? Sorry I am clueless with all this technology, a technosaur. I am 73 yrs old, never studied computers, maybe one day I'll find time, between fighting other battles with baddies...

Asked by RuthWERB 1 year ago

Last reply by lazizakhmedov1014 1 year ago

  • Archived

easily (one-click) delete cookies for a specifc web-site - desperately-needed

I'm looking at a web-page in a specifc firefox window or tab. When I want to leave it, I'll "delete" the tab" or the window by clicking the "x". BUT, often, I want to… (read more)

I'm looking at a web-page in a specifc firefox window or tab. When I want to leave it, I'll "delete" the tab" or the window by clicking the "x". BUT, often, I want to have ALL the cookies of this web-site deleted. - Perhaps a right-click on the "x" should pop-up a window saying: [do you want to clear all cookies for "abc.de" ] - and then I click "yes", and I'm done!!! Any more complex solution as spelled-out here in support is not a good solution; we need a "one-click" method.

Thanks, I hope a Firefox developer is listening.

Asked by garyknott 10 months ago

Last reply by cor-el 10 months ago

  • Archived

Cookies Have been told cookies were cancelled for Firefox, not a clue, I am 88 and am limited in my knowledge of computers. Please help cause I ahve been locked out of my ability to send cards through J. Lawson

To repeat, in trying to connect to J. Lawson site for sending cards I received a message regarding cookies being cancelled through the browser I am using. As I stated abo… (read more)

To repeat, in trying to connect to J. Lawson site for sending cards I received a message regarding cookies being cancelled through the browser I am using. As I stated above, I am 88 and have very limited knowledge regarding the computer. I wouldn't have a clue to cancel anything. This has never happened before. Could this be the result of Norton trying to update my "drivers"? Thank you for the help and thank you for fixing this. I do not want cookies deleted or whatever you folks call it. .

Asked by mjd91682 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

  • Archived

Cookie and history deletion options/mechanism

I want to: - Delete cookies, logins and cache of all not specifically allowed websites when closing the browser - Automatically delete the browser history of anything tha… (read more)

I want to: - Delete cookies, logins and cache of all not specifically allowed websites when closing the browser - Automatically delete the browser history of anything thats older than 'n' days or entries - Preferably do this without having to use an addon

I have set places.history.expiration.max_pages, however even on a really low value it does not seem to delete any older items from the history.

For deleting cookies and cache I have a problem understanding how the 2 sections in the settings interact (Cookies and Site Data and History) and how I would manage to delete everything except the whitelisted cookies.

Asked by booklordofthedings 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Can't open New Yorker

When navigating to the New Yorker, an error message appears that says "The page isn’t redirecting properly An error occurred during a connection to www.newyorker.com. Th… (read more)

When navigating to the New Yorker, an error message appears that says "The page isn’t redirecting properly

An error occurred during a connection to www.newyorker.com. This problem can sometimes be caused by disabling or refusing to accept cookies.

It looks like firefox is set up to accept cookies. Where do we need to make the change?

Asked by icgriff 1 year ago

Last reply by cor-el 1 year ago

  • Archived

accessing the Transport for London website, www.tfl.gov.uk

Dear Firefox, Thanks for reading this. I use your superb browser to surf the web. One of the only sites I am having trouble with is Transport for London, www.tfl.gov.u… (read more)

Dear Firefox,

Thanks for reading this.

I use your superb browser to surf the web. One of the only sites I am having trouble with is Transport for London, www.tfl.gov.uk.

The thing about this site is, that when I go onto it, it simply freezes almost straight away. I use my wired mouse to try to scroll up or scroll down the site, and I cannot. It is just stuck. There are no scroll bars on the right to be able to click on to go up or down.

I am thinking this problem may have something to do with cookies. I say this, because the site is allright before the message comes onto the screen asking you to agree to cookies.

Is this a possiblity, do you think?

Or is there another possibility? For example, I have visited another forum, and told to increase hardware acceleration. Could this be the answer?

Any suggestions would be more than welcome, Yours Marek

Asked by MAREK_WES 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox randomly signing me out of every account?

The past couple weeks I've had this issue 2-3 times now where after I start up my computer and launch Firefox, and I find am logged out of every last website I was logged… (read more)

The past couple weeks I've had this issue 2-3 times now where after I start up my computer and launch Firefox, and I find am logged out of every last website I was logged into. However, it is not every time I launch, and seems to only happen the first launch of a Windows session.

I've never had this issue before. The only notable changes that have happened to my computer in the past several weeks are:

1) I now have a second Windows user account on my PC for work (I suspect this to be honest, but not sure why it would be like that)

2) I think Windows 10 did a random feature update against my will a month ago?

3) I installed Escape From Tarkov

I have uBlock Origin, NoScript, Ghostery, and HTTPS Everywhere. Nothing else besides those add-ons.

Aside from that, I went through Firefox log-in/session settings and everything is correct.

I even have cookie exceptions set to "Allow" for all of those sites (both HTTP and HTTPS URLs), so there is zero reason that this should be happening.

Its also worth noting that this is not every time I launch Firefox. It is seemingly random but happens upon my first launch of Firefox that Windows start up. POSSIBLY after I hit "Restart" on Windows instead of "Shutdown", but I haven't been able to test this theory yet.

Any help would be appreciated, thanks!

Asked by FzGNU 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

History deleted after update

I frequently use the website Cookie Clicker. After Firefox updated, all the history/cookies for Cookie Clicker seems to have been deleted. I think that only the Cookie Cl… (read more)

I frequently use the website Cookie Clicker. After Firefox updated, all the history/cookies for Cookie Clicker seems to have been deleted. I think that only the Cookie Clicker website has been affected... which sucks because I made a LOT of progress in that game. Is there a way to fix this, or am I out of luck?

Asked by faithab20 11 months ago

Last reply by Terry 11 months ago

  • Archived

Unable to stay logged in to Google Mail

Something recently changed in Firefox and/or Google Mail. Now I am always asked to sign in to Google Mail. The solution for this problem in Chrome is to allow all cookies… (read more)

Something recently changed in Firefox and/or Google Mail. Now I am always asked to sign in to Google Mail. The solution for this problem in Chrome is to allow all cookies. I tried that, after clearing Cache, allow all cookies in Chrome but I am still asked to sign in to Google.Mail. I also removed all by Block, Delete cookie Add-ons in Firefox but it's still asking me to sign in to Google.Mail. What fixes this?

Asked by rwciimail 1 year ago

Last reply by cor-el 1 year ago