Firefox Support Forum

The Motherboard on my Windows 7 gave up, however the SSD that it was on is still working properly.

I have seen it on an alternative Windows 7 computer.

I specifically wish to recover the the Bookmarks that is on the Mozilla Firefox browser, and also all of my emails on Mozilla Thunderbird.

I would be most grateful, if someone can please tell me how this can be done?

My work consists mainly of capturing accounting data online. It is important that the browser warns me if I try to close or navigate away from a page if the data entered has not been saved or updated, but I no longer get these warnings.

Please help.

the web based software requires: "Firefox users must install the Microsoft .NET Framework Assistant add-on."

downloading / install: https://www.microsoft.com/en-US/download/details.aspx?id=42642

results in: .NET Framework 4.5.2 or a later update is already installed on this computer.

searching Firefox Browser ADD-ONS yields: 0 results found for "Microsoft .NET Framework 4.5.2"

...(help) with appreciation in advance, m

This is the third time I've lost all my passwords (and logins) since the beginning of the year. I had over 200 when I lost it the first time. I've entered over 75 since then and today I just lost those. Fortunately, I had a backup of my profile. The old "key4.db" and "logins.json" files I had didn't work, although they have a significant size. In fact, looking at the "logins.json" using VS Code I see the logins are there but they don't display in the "Settings > Privacy & Security". How can I get access to them when this happens again. I was able to restore the profile from several days ago so I'm not completely in trouble.  :-)

Hello!

I am multilingual and write in multiple different languages, and the red markings from spellcheck underneath non-English sentences get annoying when they are so frequent. I understand that I can install multiple dictionaries, but that does not allow me to use more than one language's spellcheck at a time.

Is it possible to activate 2+ language dictionaries in Firefox?

Thanks for the help, Sylvan

Hi,

Almost daily, I have to delete cert9.db and restart Firefox, otherwise I can't access some websites, or even web interfaces of local devices on our LAN.

security.enterprise_roots.enabled is greyed out, so I can't change that but it is set to "true", which I believe means that it should be using Windows Cert store and not cert9.db. Yet still, deleting cert9.db is the solution to my issues.

Can anyone advise on what I can do for a more permanent fix?

Thanks,

M

A while ago I formatted my computer, and installed FireFox for the first time. Ever since installing FireFox, I noticed an issue which has been a constant source of frustration, when I rewind any YouTube video the playback volume changes to a lower value, until I rewind again.

I tried looking online, this is the closest match I've found, but there's no solution there

I tested this issue on different browsers (Edge, and IE), no problems there. I tried disabling extensions, no change. I tried resetting FireFox, no change. I made sure that Windows doesn't automatically adjust system volume. I tested this issue on different Video platforms, no problems there.

I use YouTube when I practice (music), so I rewind a lot.

Any help is very appreciated.

All of a sudden I can no longer access a website that I have visited a million times before. I get an error message stating...

The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

I have cleared cookies/cache and all that achieves is that I can get to the website's log in page but then straight back to the same error message. I'm so frustrated as this is a website I need to access for my work.

I can get to it no problem on my phone so it appears to be a Firefox issue. I don't want to use another browser as I get on well with firefox but I fear I may have to as this is too important a website to be without.

Any help would be appreciated - thank you, Nat

I paid Firefox $28 for unmarked videos. Now the mark, the stamp in the corner of the video, is back. I would like my money back or the non-stamped videos back. Who do I see about that?

Please help me remove this blank area section on the web pages. its on all of them on every tab. I have tried restarting and updating. I cant get it to go away.

thank you Mark

Hello,

I am unable to remember my Firefox account password after re imaging my computer. Fortunately, I did create and save my recovery keys.

I've reviewed the following article: https://support.mozilla.org/en-US/kb/reset-your-firefox-account-password-recovery-keys

However, when I click the pass reset link in the email as dictated in step 2 under the 'Reset your password with your recovery keys' section, I do not see any fields to enter my recovery key as highlighted in step 3. I haven't taken this step yet because I do not want to lose my password and bookmark information associated to my account.

Can you please confirm how to utilize my recovery codes?

Thank you for your time.

Have changed about:config to set the print.tab_modal.enabled to false but it still uses the (extremely painful) Firefox Print Dialog What else do I need to change?

How do I keep Firefox from losing the internet connection just cause I don't want to close all the tabs I've had open the past week or so? I've tried clearing the cookies, and then reloading my open tabs, but it ends up losing the connection, just the browser itself. Other browser still works. Completely closing all tabs and restarting Firefox gets it working again, but dare I reload the previous session again, open all the tabs (acts like it's going to work), but then loses connection.

How to allow web page to override a keyboard shortcut. Currently firefox picks up the shortcut instead of the webpage...

For example I have an webpage that detects ctrl-shift-h which worked fine in version 56 but now in version 96 it brings up a "Show All History" dialog

I an doing many such things so I looking for a generic way to override firefox keyboard shortcuts

I'm hiding menu items using userChrome.css with option “toolkit.legacyUserProfileCustomizations.stylesheets” set to “true”.

So I am hiding some menu items like for example

1. menu_find { display: none !important }

however though the menu item is gone how do I get rid of the ctrl-F menu shortcut...

I have many such menu items to remove so I need a generic solution to override the short-cut icons associated with the menu items I want to remove