Firefox Support Forum

When I watch any Youtube stream, video randomly freezes for few seconds. YT statistics show dropped frames spike during these pauses. This problem started approx. after FF 91.0 Setting "gfx.webrender.all" to "true" did not have any effect.

hello.

I currently have a problem not being able to stream films on netflix, amazon prime, disney plus using firefox browser. This issue happened overnight. Depending on the site a certain error code message will pop up then the same yellow bar at the top says "the widevineCdm plugin has crashed..." i have reloaded the page, sent the report. uninstalled and installed firefox...but the issue continues. This happened roughtly 2 weeks ago and the problem hasnt resolved itself. Safari allows me to stream most sites barr disney plus. Can anyone help. I've tried many of the things google has suggested and it hasnt fixed the problem. I have tried chrome also, there seems to be the same issue. does anyone have suggestions

Updated to Firefox 91.0 (MacOS 10.13.6 High Sierra) ==> UI issues with fields showing no color, inappropriate color, window transparent/skeletal appearance where under-window is visible / inability to use selection buttons. Normally I could solve this by deselecting graphics acceleration but in 91.0 FFx this doesn't solve the problem. If FFx Team Members are reading: Please fix, thanks.

Firefox has been blocking more and more websites that play music or video lately. These are clearly secure. I see the "connection not secure" notice because there is supposedly a problem with the certificate. All the help tutorials from Mozilla do not work. For example, I can't listen to internet radio (example: http://radio.orange.com/radios/helpmechill). Have Windows 10, I clear the cache regularly, it is also not a problem with external security program like ESET etc.. Suggested solutions do not work, I have no option to turn off the security blocking temporarily etc.

Hi,

I'm Windows user and Firefox stopped loading web pages one day. I tried to reinstall including %APPDATA% deletion but nothing helped. I also deleted the Mozilla directory in Program Files. No matter if I use default or no proxy.

I also tried to delete some Firefox items in Register with no success. I cannot disable the Windows Antivirus since it's a company laptop. Chrome and Edge work just fine.

Can you pls advise what could cause the issue?

Thank you.

After all latest updates, unfortunately, I get the message "Waiting for www.gstatic.com..." and pages don't load. Any suggestions to overcome this problem are more than welcome. Firefox version 92.0 (64-bit)

This quite surprising that this issue has not been fixed in Firefox. I am unable to load a website in Firefox but I can in Chrome. Firefox shows an error, "Secure Connection Failed." This has happened before as well.

Why can't this be just fixed. Please find the screen shot attached for more information on the error message.

Below is more information: URL firefox failed to load: http://122.252.232.181/webcare/default.aspx Firefox version: 92.0 Windows 10 Pro Version 21H1 (OS build 19043.1237)

I have an online radio station called Decades Radio and listen to it on liveradio.ie these past few days its showing banwidth or buffering problems onj this site.. I have tried other browsers and they work just fine. Please see my attachment and notice the brown color bar going from left to right until it cuts out stopping and going... I have tried eveything I can think of deleting cookies, unistalling/reinstalling, etc and no progress. I have also had my radio server provider check this too and it shows same problem with them too. Please fix this bug in your firefox software Thanks Phil

Using Firefox browser version 92.0 on new Dell Inspiron 5515. While using Yahoo email, frequently receive error message bordered in red reading "No Internet Connection." Internet is working fine for every other website. Tried Yahoo email using Microsoft Edge and this message is never received.

Also, when viewing news articles with photos, the photos often never appear. Occasionally, if I wait long enough the photos eventually surface. And once again, these same photos display almost instantly using Microsoft Edge.

I'm using Windows 8.1. I've been having an issue with Firefox, version 90 and up. On some sites all the text content is missing. On all sites I cannot login or enter form data because memorized form entries are blank or I cannot enter any characters in the form fields, nothing happens and no characters are entered.

Note: this only happens in "normal" mode. When in "troubleshoot" mode everything works. This behavior is not caused by any add-ons or extensions since there are none installed, and the issue occurs even on the new install. Also, disabling "Allow pages to choose their own fonts, instead of your selections above" seems to cure the problem, too, but of course that means some websites are unusable since they depend on specific fonts to appear properly.

I've tried all of the various methods to fix the issue in the Firefox documentation and here in the support forum, including a refresh, and a deletion and a complete new clean install, but nothing solves the issue.

The issue does not occur in Chrome or IE, only in Firefox. It also does not occur on Windows 10 and Ubuntu.

Any help would be appreciated.

When using Firefox, seemingly randomly the web browser will detect that the control button is pressed on the keyboard. There is nothing around the keyboard that has fallen on the control button, nor are sticky keys enabled in Windows 10. There been a few times now where I have been sitting back using the mouse only and Firefox to text at the control button is pressed and starts to zoom in or out because of that. The only way that I can stop it from happening is to click outside of Firefox on a different application and then go back. To attempt to fix this I've tried the following:

1. restart firefox
2. clear the cache, both manually and with ccleaner
3. restarted windows
4. checked for an update of firefox (I am at the latest version currently)
5. diabled sticky keys in windows 10 completely
6. tried a different keyboard

None of the above fixes have solved the problem that I am encountering. This issue does not happen in Google Chrome or any other application that I use it is specific to only Firefox. I looked for similar fixes before posting on here, and found two. One individual said that they fix this by changing their Wi-Fi adapter. I had tried to enable and disable this which had no effect. The second fix they said that they tried to restart the computer, which I have done no less than five times now in order try to solve is extremely irritating and functionality killing issue. Thanks guys.

Hello everyone!

Since the release of the new Firefox version 90 afterwards I have been using Firefox as I simply love surfing the internet with it as an alternative to chrome or chromium based browsers.

However, a small problem is annoying me: when I try to upload to iCloud.com or Google Drive, especially large ones, the upload speed is limited to 10 mbps, whereas I have an upload speed of 50 mbps.

On the other hand, when I try to upload on Chrome Browser or Edge Browser to both websites, the speed gets maxed out, literally maxed out by even 55 mbps!

I even tried to upload similar sized files simultaneously to Chrome, Edge and Firefox. Chrome and Edge finished while Firefox is still stuck on one third of the upload!

The strange thing though: when I open speedtest.net and measure the upload speed, it gives me on Firefox a speed of 50 mbps!

Any idea where the problem is? Any ideas how to speed up the upload and benefit from the max speed?

I am using latest Firefox on Windows 10.

Thank you!

Just updated to Firefox 92.0. I use a Windows high-contrast style as my eyesight is not good, and the 92.0 update has trashed this style. I am having a terrible time viewing... anything... in Firefox. I either need to revert to the previous version or make changes to Firefox preferences, if possible; to restore the high-contrast scheme.

Also noticed that changes were made to the drop-down bookmarks toolbar... the spacing between entries has now doubled, so now only half the bookmarks appear at a time. The previous spacing was not a problem. Again, is there a way to change it back?

I have searched and tried every option to get images to load in Live Mail(Outlook) and menus on some sites also do not appear. I have followed every suggested troubleshooting I can find and nothing seems to work. Can this be fixed?

Okay, this has been happening for months now. My site has been intermittently slow on one of my office computers. Thought is was a host issue so fought with them for weeks on trying new setting on the server but they could never see the issue on their end. Main problem is in the admin area of my shopping cart (CS-cart) being super slow but would also occasionally appear on the front end. Sometimes it may only happen for a few minutes, other times would happen all day (or now all week). Then office computer number 2 started having problems with my site. It was so bad (like took minutes to even pull up my site) that I had to install Chrome so orders could be printed. Been running it for a few weeks now without issue but just tried FF again and the problem still persists. I have tried clearing the cache/history on both computers and even on computer 2 completely uninstalled without storing data but still have the issue. What is more frustrating is it happens only occasionally on one computer, pretty consistent on the other and computer number 3 on the same network has no problems. Was even thinking it may be Cloudflare (browser console listings) so disabled using it but that just seemed to have fixed the issue on one computer but not the other. But everything is so random I really don't know where the problem is. All I know is using another browser for a few weeks now has fixed the issue on both computers. I should note that I am on my site constantly so I may see a few hundred pages a week (history was a 6300 on one computer when I cleared it) Anyone have any suggestions?

For my system, I went to Settings and scrolled all the way to the bottom to Network Settings and clicked Settings. This opened a Connection Settings window and the first section is titled Configure Proxy Access to the Internet. My installation of FF had four proxy options to choose from and mine was set to Use System Proxy Setting. I decided to check "Auto-detect proxy settings for this network" and I clicked OK at the bottom and closed the Settings tab. FF took off like a rocket! After months of using Chrome because of the extreme slowness FF had, I can now continue on with FF and zip around the internet at warp speed. I am very happy!!

I haven't been able to use Firefox for a long time. It is extremely slow, won't load pages, I can't refresh it, it won't let me get that far because it won't load. I've uninstalled and reinstalled so many times I've lost count. I've done the suggestions I could find and have not had any luck. Please fix this issue asap as I would really like to use it but I can't if it won't load anything. It won't even let me close the program out, I have to restart my computer to get it off so I can uninstall it.

Hi!

Every online video I watch with Mozilla Firefox (92.0, 32-bit) has serious vsync/tearing problems. I tried Chrome - it doesn't have such problems. Local video players (VLC, MPC etc) also do not have such problems.

Specs: Windows 7 Ultimate SP1 32-bit Intel Pentium 4 2.66 GHz D1 (no SSE3) GPU: Integrated Intel Extreme Graphics 2, Springdale-G (865G) (82865G) DirectX: SW: 11, HW: 7.0 OpenGL: SW: GLDirect, HW: 1.3 System HDD speed: 76 MB/s read, 77 MB/s write

I tried changing various related (or not) values in about:config to no luck.

Thank you in advance for any help provided! (Not for the phrases "change your specs" :))

Best regards, MBentefor