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my computer updated and i lost firefox

My computer updated with no warning one night, and i lost all personalization and even everything stored in my firefox, the sign ins, passwords, bookmarks, all. is there… (read more)

My computer updated with no warning one night, and i lost all personalization and even everything stored in my firefox, the sign ins, passwords, bookmarks, all. is there a way for me to find all that was erased?

Asked by liz1611 1 week ago

Last reply by cor-el 1 week ago

Blocking of strange site in Firefox by Malwarebytes

Malwarebytes www.malwarebytes.com -Log Details- Protection Event Date: 12/05/2024 Protection Event Time: 10:52 Log File: 0728216c-103d-11ef-bf81-74e6e24e33e7.json -Soft… (read more)

Malwarebytes www.malwarebytes.com

-Log Details- Protection Event Date: 12/05/2024 Protection Event Time: 10:52 Log File: 0728216c-103d-11ef-bf81-74e6e24e33e7.json

-Software Information- Version: 4.6.12.323 Components Version: 1.0.2309 Update Package Version: 1.0.84577 Licence: Premium

-System Information- OS: Windows 10 (Build 19045.4355) CPU: x64 File System: NTFS User: System

-Blocked Website Details- Malicious Website: 1 , C:\Program Files\Mozilla Firefox\firefox.exe, Blocked, -1, -1, 0.0.0, ,

-Website Data- Category: RiskWare Domain: zeewhaih.com IP Address: 139.45.197.245 Port: 80 Type: Outbound File: C:\Program Files\Mozilla Firefox\firefox.exe


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Should I be worried about this?

Thank you Dave

Asked by Dave 1 week ago

Last reply by jonzn4SUSE 1 week ago

Tabs bar is scrolling

I can't find a way to disable tabs scrolling. This is highly confusing, I have to always look for my tabs and do extra clicks and scrolling. This is very distracting. Als… (read more)

I can't find a way to disable tabs scrolling. This is highly confusing, I have to always look for my tabs and do extra clicks and scrolling. This is very distracting. Also those two buttons - "<" & ">" - they occupy extra space. The left one is especially annoying because I expect a "+ new tab" button to be there. I don' want to test/use this new experimental feature, how can I turn this off? Thank you.

Asked by Arseniy Fomchenko 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Bookmarks Rearranging themselves

So on my Legion laptop, Windows 11 Home, the bookmarks keep rearranging themselves, iv also noticed A LOT of duplicates and folders which I did not add. I rebooted the la… (read more)

So on my Legion laptop, Windows 11 Home, the bookmarks keep rearranging themselves, iv also noticed A LOT of duplicates and folders which I did not add. I rebooted the laptop then tried scanning the it with WindowsDefender and Malwarebytes, and refreshing the application. On my desktop which is synced, there is no issue. I thought I was seeing things at first until I focused right on the bookmark tool bar and every 10-20 seconds one will just pop into a new position. Will a fresh install work? That's my next step, but wanted to see if there is a better solution.

Asked by Shawn Ianiri 1 week ago

Last reply by cor-el 1 week ago

Youtube crashes in latest version for Mac

Just a short time ago Version 125.0.3 downloaded. Since then I cannot open Youtube without it crashing. When I ask it to restore the tab (one of 2 choices offered, it cra… (read more)

Just a short time ago Version 125.0.3 downloaded. Since then I cannot open Youtube without it crashing. When I ask it to restore the tab (one of 2 choices offered, it crashes again. After 4 or 5 times I close the tab and switch to another browser. I shut off the one extension I had running. That fixed nothing. I looks like my 2019 iMac is too old and I need to go back to an earlier version.

Asked by Jim Roy 1 week ago

Last reply by Paul 1 week ago

Bookmarks etc not Syncing w/ FF Sync to Mac OS

I have Mac, Windows, and Linux boxes. All show connected to Firefox Sync, however, bookmarks etc are only actually in sync between Windows and Linux. I've tried logging … (read more)

I have Mac, Windows, and Linux boxes. All show connected to Firefox Sync, however, bookmarks etc are only actually in sync between Windows and Linux. I've tried logging out on all devices, resetting passwords, reinstalling FF on the Mac. Can't seem to get it to work.

Asked by darintenb 1 week ago

Last reply by cor-el 1 week ago

Sound icon on taskbar does not open when Firefox is open.

Hello, I have the fallowing issue with Firefox and the sound icon on taskbar in Windows 10 22h2, when Firefox is open and I click on the sound icon on the taskbar in Wind… (read more)

Hello, I have the fallowing issue with Firefox and the sound icon on taskbar in Windows 10 22h2, when Firefox is open and I click on the sound icon on the taskbar in Windows 10 22h2 the sound icon does not open, when Firefox is closed the issue is gone.

Any help to fix this issue would be great.

Thanks

Matthew

Asked by Matthew Few 1 week ago

Last reply by jonzn4SUSE 1 week ago

Mozilla Firefox

I have about 30 bookmarks on Firefox I use all of them on a daily basis. When I opened my Mac today, it had different wallpaper on the screen. I could not find Firefox on… (read more)

I have about 30 bookmarks on Firefox I use all of them on a daily basis. When I opened my Mac today, it had different wallpaper on the screen. I could not find Firefox on my dashboard at all. I had to pull it from my launchpad app. Please help my... I'm desperate !! Kenneth Mee (medic1464@aol.com)

Asked by medic1464 1 week ago

Last reply by jonzn4SUSE 1 week ago

Update failures

Always shows "Failed to check for updates" On version 125.0.3 and still says needs to be updated. Then just run the install again and then it stops for a bit still on s… (read more)

Always shows "Failed to check for updates" On version 125.0.3 and still says needs to be updated. Then just run the install again and then it stops for a bit still on same version and then shows up needing update...been doing the same thing for a while now.

Asked by tlkincaid 1 week ago

Last reply by James 1 week ago

Hotmail (Outlook) search function has not been working for months. I signed in using Chrome and no problem.

Hotmail (Outlook) search function has not been working for months. I signed in using Chrome and no problem. I realized search in my hotmail account was not working maybe… (read more)

Hotmail (Outlook) search function has not been working for months. I signed in using Chrome and no problem.

I realized search in my hotmail account was not working maybe 6 months ago and I've been finding ways to work around it, but today, i got upset and tried to figure out what was wrong. I signed out and signed in. I googled what to do, updated Firefox, to no avail. Then I read to try another browser. Chrome worked fine for outlook/hotmail search function.

I need this search function. I prefer Firefox. let me know if it can be fixed?

Asked by allisonline 1 week ago

Last reply by jonzn4SUSE 1 week ago

Secure Connection Failed An error occurred during a connection to www.healthpartners.com. Certificate path length constraint is invalid. Error code: SEC_ERROR_PATH_LEN_CONSTRAINT_INVALID

Secure Connection Failed An error occurred during a connection to www.healthpartners.com. Certificate path length constraint is invalid. Error code: SEC_ERROR_PATH_LEN_… (read more)

Secure Connection Failed

An error occurred during a connection to www.healthpartners.com. Certificate path length constraint is invalid.

Error code: SEC_ERROR_PATH_LEN_CONSTRAINT_INVALID

This seems to be caused by Firefox. I don't have this problem with Edge, Chrome or Opera

Asked by rpurch 1 week ago

Last reply by NNAMDI BARNERD ELIJAH 1 week ago

Multiple Failed Attempts to Recover Previous Session (Tabs) After Reinstalling Firefox

My "recovery.jsonlz4" file from a previous install will not reopen my previous session (tabs) after the new installation. Before deleting my previous installation of Fir… (read more)

My "recovery.jsonlz4" file from a previous install will not reopen my previous session (tabs) after the new installation.

Before deleting my previous installation of Firefox (for a clean install), I did two things: I created a restore point, and I did a backup of my old data.

The data consists of: bookmarks-2024-05-10.json

These folders: C:\Users\[machinename]\AppData\Local C:\Users\[machinename]\AppData\Roaming C:\Computer Files\Mozilla Firefox\distribution C:\Program Data\Mozilla-1de4eexxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

Within "Roaming" I have Firefox\Profiles\xxxxxxxx.default-release\sessionstore-backups

In that sessionstore-backup, I have a "recovery.baklz4" (most recent session, I'm guessing) and three others that look like "upgrade.jsonlz4-2024xxxxxxxxxxx

With Firefox closed, I took a copy of "recovery.baklz4" (745 KB) and pasted it into the current sessionstore-backups file, then I changed the file to "recovery.jsonlz4".

I thought that when I reopened Firefox, my previous tabs would appear. They didn't. So, I went to the menu, then to History, and clicked on Recover Previous Session. That didn't do anything either. And it reduced the size of the *.jsonlz4 file from 745 KB to 6 KB.

I'm not sure what I've done wrong. Can you help me out?

Thank you.

Frank

Asked by Frank 1 week ago

Last reply by jonzn4SUSE 1 week ago

I cannot get into MS365 using Firefox

I have always been a Firefox user and all of a sudden I cannot get into my MS 365 Sharepoint if I am using Firefox, if I use Edge I can get into the accounts. I want to … (read more)

I have always been a Firefox user and all of a sudden I cannot get into my MS 365 Sharepoint if I am using Firefox, if I use Edge I can get into the accounts.

I want to use Firefox not big commercial browsers.

Kim Coontz [removed phone# and emails from public support forum] Work Email: [removed]

Asked by ekcoontz 1 week ago

Last reply by jonzn4SUSE 1 week ago

how to change firefox default search engine?

if i search in the firefox bar then google always search "all time" but i want it to search the last 3 year. i have a code for that this: https://www.google.com/search?q=… (read more)

if i search in the firefox bar then google always search "all time" but i want it to search the last 3 year. i have a code for that this: https://www.google.com/search?q=%25s&sca_esv=cd9a55a255ee4ca7&source=lnt&tbs=cdr%3A1%2Ccd_min%3A2022%2Ccd_max%3A&tbm=

but how can i change this in firefox? where i need to put this or how?

Asked by moderndefender 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Cannot scroll down on the Preferences setting

I am trying to get to the "clear cookies and Caches" which should be under Privacy & Security. When I go to preferences, i can move to Privacy & Security or the … (read more)

I am trying to get to the "clear cookies and Caches" which should be under Privacy & Security.

When I go to preferences, i can move to Privacy & Security or the other headings, but I cannot scroll down any of the pages under the headings. When I am on the Privacy & Security page the scroll down arrow takes me to Sync heading etc.

How do I fix this? I am having to go to the cookies to clean up as I am having another scroll down issue with an app that is important to me. In that I cannot scroll down a list as the dark side bar flicks on and off immediately.

I am on a MacBook Air.

Asked by BruceWay 1 week ago

Last reply by cor-el 1 week ago