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Google web page

I have just started using Firefox and ticked that every internet tab is Firefox but every time I click new tab, it states "search with google or enter address" I cannot g… (read more)

I have just started using Firefox and ticked that every internet tab is Firefox but every time I click new tab, it states "search with google or enter address" I cannot get into about:config to then get to browser.newtabpage.pinned How do I get rid of this Google message?

Asked by deniseblackbourn 5 months ago

Last reply by TyDraniu 5 months ago

Youtube network speed very slow in firefox

When watching a video on youtube using firefox the network speed displayed by youtube is significantly slow that when on a chromium browser in this case edge. I have trie… (read more)

When watching a video on youtube using firefox the network speed displayed by youtube is significantly slow that when on a chromium browser in this case edge. I have tried prievous suggestions such as disabling Zero Round Trip Time Resumption (0rtt) and tried in troubleshooting mode, neither have an effect. I have attached screenshots from the same video from each browser.

Asked by possibly_ed 5 months ago

Last reply by zeroknight 5 months ago

Firefox closes randomly, No bug or crash report triggered.

I am attending college classes on line, I frequently have 4 tabs pinned, and 3-4 further tabs open. Without any discernible pattern I can fathom, Firefox will close ever… (read more)

I am attending college classes on line, I frequently have 4 tabs pinned, and 3-4 further tabs open. Without any discernible pattern I can fathom, Firefox will close everything. I have no add-ons to remove, update or restart. I have no plug ins to remove, update or restart. My drivers and Windows OS are all up to date.

I ask my Firefox to delete my history and clear the cash when it is closed, so it takes me roughly 5-20 minutes to log back into everything I'm doing for class or my personal life when this happens.

Upon researching this matter today, all the fixes I can find involve removing add-ons and plug ins. Or updating them. Or turning them off. I have none to try this fix on. The advice on the main page says to check that all system are up to date. I have checked, they are.

Hoping someone has some advice. Thanks!

Asked by Sejena Hope 5 months ago

Last reply by zeroknight 5 months ago

none of the bars have a download icon

I have Windows 10 with current maintenance and current version of Firefox. Don't know what the address bar is called, but I believe it once had a download icon. Am I mis… (read more)

I have Windows 10 with current maintenance and current version of Firefox.

Don't know what the address bar is called, but I believe it once had a download icon. Am I mistaken?

Sometimes after I enter an address there will be an icon where I can download something. Is this website-dependent?

Asked by Barry Jedrick 5 months ago

Last reply by cor-el 5 months ago

Seeking Guidance on Website Compatibility with Firefox

Hello Firefox Community, I hope this message finds you well. I am reaching out regarding my website, TheGamesDownload.org, and I am keen to ensure its optimal performanc… (read more)

Hello Firefox Community,

I hope this message finds you well. I am reaching out regarding my website, TheGamesDownload.org, and I am keen to ensure its optimal performance and compatibility with the Firefox browser.

I have noticed "https not valid" when accessing my website through Firefox, and I would appreciate any insights or suggestions on how to address this issue. Additionally, I would like to ensure that my website adheres to best practices for compatibility with Firefox.

If anyone has experience or expertise in troubleshooting compatibility issues or has insights into Firefox-specific optimizations, I would greatly appreciate your input.

Thank you in advance for your time and assistance.

Asked by Alexa Dayz 5 months ago

Last reply by Terry 5 months ago

LastPass extension does not work

My LastPass extension appears as a black box with an elipse. It is red when it is active. I have logged in to LastPass, and when I go to the extensions icon and select "O… (read more)

My LastPass extension appears as a black box with an elipse. It is red when it is active. I have logged in to LastPass, and when I go to the extensions icon and select "Open Extension" nothing happens. It's not filling in any of my login information.

Asked by paranakyry 5 months ago

Last reply by zeroknight 5 months ago

Prayer Times Website Issue on Mozilla Firefox

Hello Mozilla Support Team, I hope you are doing well. I am writing to seek assistance with a compatibility issue I am experiencing with the Mozilla Firefox browser. Spe… (read more)

Hello Mozilla Support Team,

I hope you are doing well. I am writing to seek assistance with a compatibility issue I am experiencing with the Mozilla Firefox browser. Specifically, I am encountering problems with my website, "Les Horaires de Prière en France" (https://leshorairepriere.fr/), which provides prayer times in France.

Here are the details of the issue:

Problem Description: When I try to access my website using Mozilla Firefox, I encounter certain problems such as slow loading times, layout distortion, or missing functionalities. This issue does not occur on other web browsers, and the website works perfectly fine on them. I would like to ensure that my website is compatible with Mozilla Firefox for a seamless user experience.

Mozilla Firefox Version: Could you please confirm whether my website is compatible with the latest version of Mozilla Firefox? I am currently using Mozilla Firefox version [Insert Your Firefox Version Here] to replicate the issue.

Specific Errors or Glitches: Please let me know if there are any specific error messages, glitches, or warnings that I should be aware of when accessing my website on Mozilla Firefox. This information would be crucial in diagnosing and resolving the issue.

Steps to Reproduce: Could you guide me through the steps to reproduce the issue on Mozilla Firefox? It would be helpful to have a detailed process to understand the problem better and work towards a solution.

Screenshots or Video Recording: If necessary, I can provide screenshots or video recordings of the issues I am encountering on Mozilla Firefox. Please let me know if this would assist in troubleshooting.

Recommendations and Fixes: I would greatly appreciate your guidance on how to make my website compatible with Mozilla Firefox or any necessary changes that need to be implemented on my end. It is essential for me to ensure that my users can access the prayer times information without any hindrance on this popular web browser.

Browser Compatibility Testing: If you have the capability to test my website on Mozilla Firefox, I would appreciate it. Please let me know the results of your testing and any specific observations or recommendations.

Thank you for your time and assistance in resolving this compatibility issue. I look forward to your guidance and support to ensure a seamless experience for all users visiting my prayer times website on Mozilla Firefox.

Best regards, Ahamd Ezat

Asked by theskillsup 5 months ago

Last reply by cor-el 5 months ago

blank screen after loading on Michael's website

While on michaels.com I click on a product, it goes to the product then immediately the screen goes blank. It also happens when I do a search, multiple products show up, … (read more)

While on michaels.com I click on a product, it goes to the product then immediately the screen goes blank. It also happens when I do a search, multiple products show up, then the screen goes blank. I don't have that issues on other websites. What is going on and how do I solve this issue?

Asked by tcde2001 5 months ago

Last reply by jonzn4SUSE 5 months ago

Firefox logging out of sites when I exit the tab

Recently I have run into an issue where any site I am logged into will not save that I am logged into that site if I close the tab or window. For example, if I am logged … (read more)

Recently I have run into an issue where any site I am logged into will not save that I am logged into that site if I close the tab or window. For example, if I am logged into YouTube, exit the tab, and open the same site in another tab, I then have to log into my account again.

I have tried this solution already: https://support.mozilla.org/bm/questions/1342460, to no success.

Asked by gamegirlie8 5 months ago

Last reply by cor-el 5 months ago

Bookmarks Backup folder empty on reinstall.

Had to reinstall my pc over consistent error messages (thank you windows 10 for being the same pos system), and now all my bookmarks are gone, the bookmark backup folder … (read more)

Had to reinstall my pc over consistent error messages (thank you windows 10 for being the same pos system), and now all my bookmarks are gone, the bookmark backup folder is also empty, I have two years worth of personal and business related sites saved that will cripple me financially and mentally if I can't get them back.

Reaching out to Sync to try that, but looking for any kind of alternative fix here to recover the bookmarks.

Asked by grumpywinter 5 months ago

Last reply by cor-el 5 months ago

Task Manager

Firefox is running x 8 in my task manager at the moment. Why does it keep multiplying and slowing down my computer? I am almost ready to uninstall Firefox. If I merely ne… (read more)

Firefox is running x 8 in my task manager at the moment. Why does it keep multiplying and slowing down my computer? I am almost ready to uninstall Firefox. If I merely need to revert to an earlier version of Firefox, please let me know how to do that. Thank you. Shannon

Asked by rubensnow42 5 months ago

Last reply by zeroknight 5 months ago

Can't use my electronic health record - Simple Practice

my electronic health record is freezing using Firefox on 2 different computers in 2 different locations. Internet speed 45 mbps at 1 location and 900 mbps at another. Abl… (read more)

my electronic health record is freezing using Firefox on 2 different computers in 2 different locations. Internet speed 45 mbps at 1 location and 900 mbps at another. Able to use it on chrome.

Asked by maryellenb1 5 months ago

Last reply by zeroknight 5 months ago

firefox browser

Firefox not responding to general websites on the web (Ex: Amazon.com, etc.). I have several Mozilla-recommended security extensions that may be working against my firefo… (read more)

Firefox not responding to general websites on the web (Ex: Amazon.com, etc.). I have several Mozilla-recommended security extensions that may be working against my firefox connecting to these general-in-nature websites.

Asked by se777 5 months ago

Last reply by zeroknight 5 months ago