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  • Archived

System print dialog -- print preview cuts off document

Open PDF from email for printing. Use system dialog box on iMac to preview document -- its always displayed in large font and only part of document displayed. This brow… (read more)

Open PDF from email for printing. Use system dialog box on iMac to preview document -- its always displayed in large font and only part of document displayed.

This browser is unusable.

Asked by Dean 1 year ago

Last reply by cor-el 1 year ago

  • Archived

junk ebay labels

Ebay labels have worked fine for 19 years, but for the past 10 days labels being generated still look ok . . . although slightly different . . . and are no longer scanabl… (read more)

Ebay labels have worked fine for 19 years, but for the past 10 days labels being generated still look ok . . . although slightly different . . . and are no longer scanable at the post office. Ebay has been unable to fix the problem so I'm wondering if it might be from my end? These "new" labels have what appear to be "pieces" of a QR code in 3 places.

Asked by politpaul 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Disable "interventions" (Flippy?) FF 102.1ESR

Just jumped from 91ESR to 102ESR, and am annoyed by some new "features". (That's why I use ESR, so this doesn't happen often.) First, I noticed that the default for down… (read more)

Just jumped from 91ESR to 102ESR, and am annoyed by some new "features". (That's why I use ESR, so this doesn't happen often.)

First, I noticed that the default for downloading changed from "ask" to "save". I eventually found how to fix that, but, in the process of searching, I typed "firefox download" in the urlbar, and suddenly up popped "Trying to fix a problem?", suggesting I reset Firefox.

I'm old enough to remember Clippy (look it up), and feel the same way as I did then. Call this new feature "Flippy".

I did some searches, found that this behavior has been called "intervention" (I prefer "Flippy"). I also found old sugesstions on how to disable it, but they don't seem to work.

Even Microsoft provided a way of disabling Clippy. How do I disable "Flippy"?

Asked by Nospam Boz 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Problems logging into and payment processing same site

I am using build 100.0 Mac OSX Mojave 10.14.6. When I go to www.papajohns.com and try to login it goes nowhere. I tried looking up the problem, which was to go to Setting… (read more)

I am using build 100.0 Mac OSX Mojave 10.14.6. When I go to www.papajohns.com and try to login it goes nowhere. I tried looking up the problem, which was to go to Settings and allow cookies for that site and now I'm able to login. The additional problem I'm having is in the purchase page, I have put in all my information including credit card information. When I click place order, instead of completing the transaction, it takes me back to the same page I entered my payment information and never completes the transaction. I have tried it on my iPhone through Safari and I was able to login and complete the transaction. I would prefer to do this on my desktop computer running Firefox rather than my iPhone. Any help would be greatly appreciated.

Thanks, John

Asked by mcclungjohn 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

How can I transfer the TAGS for my bookmarks to version 101.0.1 - didn't copy them, but still have them in 98.0.1?

I downloaded version 101.0.1 and lost most of my bookmark TAGS! These help me find things in my many bookmarks. I've kept version 98.0.1 in my Applications folder (MAC Mo… (read more)

I downloaded version 101.0.1 and lost most of my bookmark TAGS! These help me find things in my many bookmarks. I've kept version 98.0.1 in my Applications folder (MAC Mojave 10.14.6) and it still has all my TAGS intact. I can't copy / paste or drag and drop them. How can I transfer my bookmarks TAGS?

Asked by elaine.brodie 1 year ago

Last reply by cor-el 1 year ago

How to remove item from preferences>Files and App>Applications

I've had a security breach where a Discord user got access to an email account. I'm going through all computers to make sure there is no malware that might be related t… (read more)

I've had a security breach where a Discord user got access to an email account. I'm going through all computers to make sure there is no malware that might be related to discord. I found one item in my download preferences that says "discord' but everything I've tried won't allow me to erase it. Any information on what this might be? and how/if I should erase it? (In fact, I don't know what any of the items are in my content types)

Asked by kateharp8133 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

  • Archived

Lost Facebook content after refresh

Hi, I lost my FB content after refreshing,but I can still login. I went into about:profiles and found 2: 1. Profile:default-13 digits, the first line showing "no" RENAME… (read more)

Hi, I lost my FB content after refreshing,but I can still login. I went into about:profiles and found 2: 1. Profile:default-13 digits, the first line showing "no" RENAME REMOVE SET AS DEFAULT PROFILE LAUNCH PROFILE IN NEW BROWSER 2. Profile:MY NAME

  This is the profile in use and it cannot be deleted
  first line showing "yes"
  ONLY RENAME BUTTON AVAILABLE

I would go for the second since has my name on it and "it cannot be deleted, but, It doesnt have the "launch profile in new browser> I wish to hear from you before I do anything thanks

Asked by dona 1 year ago

Last reply by Terry 1 year ago

  • Archived

Spell check only works half the time.

Something changed a couple months ago where Firefox's spell check began only catching about half of my typos. Over the last 15 years I have become used to my browser prov… (read more)

Something changed a couple months ago where Firefox's spell check began only catching about half of my typos. Over the last 15 years I have become used to my browser providing spell checking services, looking for the little red lines to point out my mistakes, so now that this feature has stopped working reliably I am constantly submitting items with embarrassing typos, having to go back and edit almost every single post I make after the fact. Is there any way to get this working properly again? Thanks.

Asked by VincentBrick 2 years ago

Last reply by cor-el 2 years ago

  • Archived

All of my bookmarks are gone

Hi, all of my bookmarks, years' worth that I have never had an issue with before, have suddenly disappeared. Backups do not seem to be available. How do I get them back? … (read more)

Hi, all of my bookmarks, years' worth that I have never had an issue with before, have suddenly disappeared. Backups do not seem to be available. How do I get them back? I did not do anything out of the ordinary and I don't know if (an unasked for) update occurred and wiped them.

Asked by forestlisinski 6 months ago

Last reply by cor-el 6 months ago

  • Archived

where is the "carrot icon"?

Hi, There is very little help if you can still log in in FB and Twitter but you lost all your feed and messages. It happened after refreshing FF. Switched both profiles i… (read more)

Hi, There is very little help if you can still log in in FB and Twitter but you lost all your feed and messages. It happened after refreshing FF. Switched both profiles in about:profiles. Logged out and in in both. All there is left is, check if Java script is enabled. Pretty desperate, but I'll try. So I am looking for my web content. According to this, I have to look for "list all tabs" under the "carrot icon". I can't find it.

Asked by dona 1 year ago

Last reply by cor-el 1 year ago

Firefox 121.0 links all go to 404

Today, with the newest but 1 version of Firefox, and an Mac running newest Sonoma, every time I click on a line indicating it;s a link to another web page, I get 404. A… (read more)

Today, with the newest but 1 version of Firefox, and an Mac running newest Sonoma,

every time I click on a line indicating it;s a link to another web page, I get 404.

Alway, it keeps telling me that Firefox could not update automatically/

Can anyone tell me how to stop the cancellation of links to another url?

Asked by Jerry 3 months ago

Last reply by cor-el 3 months ago

  • Archived

Quora readdressed to regional site

I am experiencing big issues when using Quora on Firefox (note. ONLY with FF, no problems with Safari or Chrome). 1) when I type www.quora.com FF automatically convert i… (read more)

I am experiencing big issues when using Quora on Firefox (note. ONLY with FF, no problems with Safari or Chrome).

1) when I type www.quora.com FF automatically convert it to it.quora.com. Impossible to readdress to international site.

2) It cannot understand I am already a registered user. Below a comparison btwn Safari (left) vs FF (right) login page both setted, for sake of comparison, to it.quora You can easily see two major problems here: the red sentence say it does not recognize me as a registered user; even if I manually enter my pw, the login blue button remains non clickable.

Again this happens only in FF.

I already deactived the antitracking feature on FF.

Asked by spock1 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Expire time for master password non showing again

Hello, some years ago I found how to prevent FF to ask for the master password too often. Obviously, this setting involved the about:config editing. Now, I'd like to red… (read more)

Hello, some years ago I found how to prevent FF to ask for the master password too often. Obviously, this setting involved the about:config editing. Now, I'd like to reduce this time because I'm requested for the master password only at FF launching and I cannot find the options I changed. I looked for options with the word "expire", but it doesn't seem to affect the situation. What was the option I changed? Or what is it now (in case latest FF versions have different options)? Thanks

Asked by g.sammartino 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Automatic log outs.

Once every few days (and now every day) the browser logs out of me from every site/forum where I was logged in and this starts to be really annoying, what can I do? … (read more)

Once every few days (and now every day) the browser logs out of me from every site/forum where I was logged in and this starts to be really annoying, what can I do?

Asked by nickrelated 1 year ago

Last reply by FredMcD 1 year ago