Firefox Support Forum

Hi!

In the past few week I have started having problem playing certain YouTube videos (I see no real pattern except certain channels seem to be more likely to fail than others) in a normal browser window, the video will stop at the spinning circle. It works if I try in an incognito window (with all the same extensions active) or another browser. I have noticed the problem on a Linux Mint laptop as well as on a macbook. On the Linux laptop I tried replacing the built in Firefox with the one from the the Mozilla homepage with no improvement. If I clear history in Firefox it seems to work once or twice and then the problem reappears. I also tried disabling hardware acceleration but no dice. There does not seem to be any difference whether I am logged in to my YouTube account or not. I have even tried reinstalling the computer but the problem does not disappear.

Hello, No, this is not Mozilla Discourse forum, and this it not the place to ask this question, however, I do not have a choice.

I cleared all cookies in Firefox, and relaunched, and then I could not log back into the forum, there is only one button, (login/signup); for some reazon, I prompts me to create a new account, instead of login into the account that I already have.

I tried Firefox, I tried Brave, I tried Epiphany browser (Ubuntu). I can not log back in.

Logical next step is trying to contact Mozilla's discourt support, however, there is not a way to contact support, not an email, not a phone number, anywhere on the website. I only found an actual street address, for me to send a .... letter?. Is this on purpose?.

I do not mean to be a Karen, but, it is silly, So, can a gentle soul share an email address to the discord support team, so I can try to solve my issue appropiately?

Thank you.

the diag is:

The page isn’t redirecting properly An error occurred during a connection to pass.canal-plus.com.

I tried all the fix I could find on the forums, no success

the connection to this site works well with chromium

I would like to disable the "Confirm Upload" dialog when uploading files on a web page. I need to do a lot of uploading and confirming every time is really hampering my work flow, especially since I can't even confirm with a keystroke.

Is there a config setting or option to disable this on a per site or global manner? I can't find any info in all my searches.

Thanks

Mozilla Firefox for linux Mint 99.0.1 (64 bit) - mint-001

Using Outlook web, when viewing pdf documents, it displays strange symbols (incorrect font sets are probably used).

I point out that using Chrome the problem does not arise.

I also installed the microsoft fonts thinking it might solve the problem I attach illustrative image.

Best Regards. Salvatore

Desktop browser. I have many devices, including some on VM. Mix of linux and windows.

I've noticed that when I whitelist a site for Enhanced Tracking Protection, I have to repeat the choice in every single device.

Is there a way to have this sync as part of firefox sync?

When I click a link on page, or an app tries to open a tab (eg to print an ebay invoice), it opens and immediately closes the first time, but stays open the second time. It's really annoying.

In troubleshoot mode, it doesn't happen.

I am using FF109.0 and Linux Mint - 001-1.0 fresh install on new HD.

I had the same problem last year after I upgraded FF but did fix it eventually (can't remember how) Thanks

Heyo,

I got a problem with saving extensions settings.

The error is: QuotaExceededError: storage.sync API call exceeded its quota limitations. How do I fix it?

Can you fix FF hanging on 1 core, sending to 100% and freezing Firefox. I mean people have only been complaining about it for over a DECADE !!!!!!!!! People are dropping FF in droves. Stop with the releases and just fix it already.... It used to be the best now its like 6th and falling.......

I need some things to look at. Debian 11.4 Bullseye 16 CPU 72GB I just got the Mate desktop working. Thought I'd find a cool wallpaper. Site said it needed to load an extension. I tried to escape but now my firefox fails to load even in troubleshoot mode. It builds the window frame I can almost touch the menu and gone.

Checked .mozilla/firefox/Crash Reports/ and it's empty checked .mozilla/extensions/ and it's emtpy Got an install time InstallTime20220718130424

as I click on Firefox Icon in menu the screen pops alert that says: "Firefox closed unexpectedly while starting....try to resolve the problem in troubleshooting in SafeMode."

tailing syslog: tail -f /var/log/syslog gives this clue: oom-kill:constraint=CONTRAINT_NONE, task=firefox-esr total-vm:672432kb Kernel Out Of Memory killed process pgtables:840kb oom-score_addj:0

I can add more detail if I know where to look. OOM with 72GB ?

I run wxmaxima on ubunbtu 20.04. The help menu option calls up firefox (v 101.0.1 (64 bit)) to find the local on disk html files. However this brings up the error message:

File not found

Firefox can’t find the file at /usr/share/maxima/5.45.1/doc/html/maxima_singlepage.html#g_t_0025.

But this is a valid path with user access permissions and the file maxima_singlepage.html exists and has user read permissions.

So what is firefox doing in looking for this file?

I have used the ms windows 10 version of wxmaxima and the firefox help works perfectly.

Hello,

I am the developer of the "FlagCookies" - add-on: https://addons.mozilla.org/de/firefox/addon/flag-cookies/

I would like to make a request to include "window id" and "tab id" in the cookie "onCookieChanged" -Event triggered dynamically.

At the present state it is not possible to identify where a cookie is originating from, only the "cookies.cookie" values, but no values for "Window" and "Tab Id" which would dramatically help to assign a cookie to a particular domain even if the "cookie.originURL" or "cookie.url" is different from the surfed on website.

As an example, you can visit "https://freenet.de" which loads different ad trackers - which cookies are displayed as "Cross Origin" in Flag Cookies. A screenshot is attached.

In case you need clarification or more information, please let me know.

When I close a tab, sometimes it crashes. I tried with `-safe-mode` and the error persists. Let me know if I can add more information.

Report ID bp-d44804f7-fd73-4088-9d00-14c880220818

LMDE 5 Cinnamon 5.2.7 Kernel 5.10.0-16-amd64 AMD FX-8350 8 core processor 4 31.4GiB HD 7164 GB AMD Curacao Pro (Radeon R7 370/R9 270/370 OEM)

I am currently using Firefox 91.12.0esr (64bit) [tried to copy and paste the version, but "About Mozilla Firefox" prohibits copy, so I had to split the screen to make sure I typed it in correctly]

Many websites that have been successfully used for decades with Firefox in Linux are no longer supporting Firefox. Their updates seem to vary in effect. Most I use will not allow Firefox to enter the password. Some websites detect your browser and display the message that Firefox is not supported and some functions will not work. Other posts describe the functions that do not work for them. This is seemingly not unique as I was playing Wizard101 for four years with Wine under Linux and now I am unable to log into their game. I can log into their website, so my account is still active, but I do not have Windows or Mac operating systems to use even if I could figure out how to use a virtual machine.

The only solution I have is to use the Web 3.38.2 browser / WebKitGTK 2.36.4, but most other browsers should function properly.

Although I have been using Firefox as my favorite browser for more than two decades, it seems that Firefox is no longer supported. Even the https://www.247freepoker.com/ game freezes after a few rounds.

There was a post that claimed a fix, but did not explain how to turn it on. I already checked my firewall settings and internet connectivity settings even though it did not seem to be the cause of the problem.

I'm trying to just close and restart firefox from some bash scripts on Linux so that I can manage a few items from various hotkeys.

I'm trying to close an existing Firefox process "cleanly", and am running into issues with how to kill the Firefox process and have it restart without showing the "restore session" page. If I update about:config and override "browser.sessionstore.resume_from_crash" to false, then I get the behavior I'm looking for, but I'd rather not have to override this.

I've tried multiple kill signals from the `kill` command, including HUP, STOP, QUIT, TERM, INT, however all of them seem to trigger the same behavior.

So is there a way to cleanly close (or restart) Firefox from the terminal?

I would like to enable picture-in-picture without constantly having a popup for it anytime my cursor goes onto the video screen. You could just put a button somewhere out of the way. It's so annoying I have to just disable it, and that's not right. Nobody needs popups of any kind for anything ever. It's the same as an ad.

Hi all, I'm having a lot of problems with Firefox crashing pretty often. Sometimes once or twice a day.

I most often see crashes in the middle of a Webex video conference for work. But Firefox sometimes goes down in other situations that I see no pattern in.

This is Ubuntu 20.04, Firefox 102.0. Unfortunately, it's a complex environment to debug.

First, when firefox goes down, it rarely leaves a crash report behind. So I'm not getting any direct evidence as to what is happening. Second, I run with uBlock active and it is very difficult to function in the browser without long enough for the crash to happen. Third, I typically have several hundred tabs open. I have a lot of memory (64G) in my machine, and the machine doesn't act like it's swapping, so I don't think I'm running out of memory.

Any help getting to the bottom of what's going on is welcome.

Normally when I am not using Firefox My cursor is different (I have changed it in settings). Yet when I use Firefox It changes to Ubuntu's Default cursor. I don't know what type of information is required but I will happily provide them if you tell me about them.