Firefox Support Forum

Firefox (x64 en-US) is our primary browser on 2 different computers: a desktop and an HP laptop. Within days of each other, both Firefox browsers on the two computers began crashing whenever we tried to use them. There has been no error message. Nothing we have done has helped, though we have only tried to fix it on the desktop. We have uninstalled it and reinstalled it on the desktop. We have refreshed the reinstalled version. We have opened it in Troubleshoot mode and it still crashed within 15 seconds. Below are the 4 most recent crash reports from today's crashes:

Crash ID: bp-9104d928-4968-488e-ac3d-ed3000231211 Crash ID: bp-a4d3f2d0-6e18-4c22-85db-655d70231211 Crash ID: bp-dd6eafed-2fd7-4fb7-9a5b-960ac0231211 Crash ID: bp-3f979015-56d9-4a56-8f0f-d04f50231211

My online pharmacy, connected to HumanaCenterWell, no longer opens in Firefox. A message "forgerock, redirect_uri_mismatch" appears. It did work until a few months ago and it does work on Google.

I am suddenly getting the following error message: "We recommend you use a different browser or disable the “EasyList Cookie” filter from your “Content Filtering” settings (found under “Settings” -> “Shields” in the Brave Browser)." Firefox is now unusable. I have searched "Settings" and can find nothing about "Content Filtering," "Shields," or "Brave Browser." Can you tell me what is going on here?

Hey guys, thanks for the help in advance.

This problem occurred recently and it's quite a pain in the ass. I'm using Macbook Pro 14 inches with M1 Max chip. Lately when I work, I have to open quite many urls at the same time, and my mac went crazy hot because of firefox's insane cpu usage. I tried what's suggested to turn off the acceleration mode, but still, nothing changes.

Is there still anything I can do to resolve it? or I just switch to other browser?

Hello wonderful Mozilla Firefox,

Could you please educate me on how I may change the default view of my bookmarks. I feel like it did not used to default to the "other bookmarks" in the "Manage Bookmarks" library window (ctrl+shift+o). I find it a bit annoying that it defaults all the way to the very last folder in my whole library. How to fix this? I tried to delete this folder but that is not possible. I do not need to delete, I just want for my view to default to either the very top, or possibly to remember its last accessed folder/location. Is this possible?

Thank you very much for your time and everything you do.

An avid and loyal Firefox user.

When I run a virus or add remover like Malware-bytes it considers the application a "PUP: Legacy" item and counts it as an item to be quarantined or removed. The count of items like this are adding numerous hits that keep growing. How can i stop this from happening?

I was told I had to change my gmail account to whatever system you have now. I believe I have taken all the necessary steps, but would like to know how I access the emails I had on the old gmail account.

Hi,

I'm getting errors when trying to make online card payments with Firefox. Things like, Invalid card number, not being able to type number in box provided, (No Cursor). It works ok on some sites but not others. However, if I switch to the Edge browser all transactions work perfectly. This has been happening for some time (Windows 11). I'm thinking this could be a bug but not sure.

Trevor

I have firefox on both of my linux Ubuntu22.04 machines. As of yesterday, that little rounded arrow in the toolbar disappeared. I still have the forward and backward arrows and the home icon, but the refresh button is gone. It is still there on my other computer. Both have version 120.0.1 on them. Makes no sense to me.

i now keep getting a pop up window saying that this profile was last used with a newer version of this application. Please create q new profile. what am I to do?

This happens with multiple sites, so it is a Firefox BUG issue.

1. 1 - When I go to login at "office.com/setup" I try to set up a new account because I don't recall my login.
2. 2 - I type in my login name, example: "email@domain.com"
3. 3 - Surprisingly it says choose another email, that one is in use.
4. 4 - SO, I go back out and try again only THIS time I try logging in with my email because it is ME, not a new person
5. 5 - Then it sends me to a NEW window to change my pwd.

I enter NEW pwd twice. It sends me back to the login page, I enter my new info and it sends me back to enter my NEWER password twice again. I fall for it and enter ANOTHER NEW PWD.

1. 6 - It sends me back out to login AGAIN, then it asks me to enter my NEW password twice again.
2. 7 - repeat #6 indefinitely

This has happened to me at my bank and Microsoft office download. These two companies are NOT related. But I am using Firefox both times. SUGGESTIONS??? My bank locked me out for too many attempts to get in. On and ON and ON and ON.

I use photopea.com for photo editing and stuff, but I accidentally clicked on the option to have that site not show a pop-up asking if I'm sure I want to leave the site and asking if I'm sure I want to close a project. Now I can't close projects at all.

Can someone tell me how I can re-enable it for the website?

I have a PC operating on Win 11. just recently upgraded to the latest version of Firefox and can't find my bookmarks. not finding the help areas very helpful. how do I get them back and installed on left side of screen as I did in old version?

I use Firefox for Mac. Often when I want to click on a link or complete an on-line form, a long list of unwanted suggestions pops up and orevents me doing this. Only by hitting Escape can I get control back.

By the way, I don't want any solution which involves clearing the cache, as I value that help.