Showing questions tagged: Show all questions

Microsoft 365 online will not load pages correctly

Office online will not load correctly. I've attached an example of how Excel loads. This is happening with Word as well. Cache was already cleared and the browser was res… (read more)

Office online will not load correctly. I've attached an example of how Excel loads. This is happening with Word as well. Cache was already cleared and the browser was reset as well.

Asked by storres1 5 months ago

Last reply by zeroknight 5 months ago

Disable container menu in new tabs

I found an answer to this question, but I need it in English; how to do this if you're not a programmer. The new feature is beyond annoying, so if someone wants to work… (read more)

I found an answer to this question, but I need it in English; how to do this if you're not a programmer. The new feature is beyond annoying, so if someone wants to work on making it optional, that would be a super improvement, but I'll be happy if I can just turn it off! Thank you

Asked by aah51 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

downloads

All downloads "fail" using Firefox. I have tried many things. Some on the internet says the fix is difficult. Other browsers have no issues with downloads. I go to th… (read more)

All downloads "fail" using Firefox. I have tried many things. Some on the internet says the fix is difficult. Other browsers have no issues with downloads. I go to them when I need to download something. I like Firefox, but if I can't resolve this issue, I may have to go to another browser. Help.

Asked by doctorpaul 5 months ago

Last reply by zeroknight 5 months ago

Firefox Relay

I removed the Firefox Relay, however whenever I want to open my email its still there and I have to keep entering my email address manually, How do \i get rid of it? … (read more)

I removed the Firefox Relay, however whenever I want to open my email its still there and I have to keep entering my email address manually, How do \i get rid of it?

Asked by claudehebert75 5 months ago

Last reply by Terry 5 months ago

how to install firefox or mozilla to my toolbar

i use to have firefox or mozilla on my toolbar, do not know how to question or figure out what i am looking, is it adding tab firefox or mozilla to the toolbar, when on … (read more)

i use to have firefox or mozilla on my toolbar, do not know how to question or figure out what i am looking,

is it adding tab firefox or mozilla to the toolbar, when on toolbar you would click on firefox for a new tab.

thank you rodney l gandy sr

Asked by RODNEY L GANDY 5 months ago

Last reply by Cypherdude 5 months ago

browser crash maybe?

Hi, I experienced at least two times recently that the browser on windows 10 looses all the opened tabs and pinned tabs too. Last time it did also that when I closed the… (read more)

Hi,

I experienced at least two times recently that the browser on windows 10 looses all the opened tabs and pinned tabs too. Last time it did also that when I closed the program and it opened itself again immediately without tabs and closed itself down again. Next time I opened the program there was no opened tabs at all again. I have the latest version for windows 10.

What do you suggest me to do?

Thanks for help! Br, Balint

Asked by balintelek 5 months ago

Last reply by cor-el 5 months ago

e mail attacments wont print

Hi since the last update of firefox my e mail (hot mail) attachments will not print. When print is selected the only option is to print to pdf. tried in another browse… (read more)

Hi

since the last update of firefox my e mail (hot mail) attachments will not print. When print is selected the only option is to print to pdf. tried in another browser and printing works perfectly. Printing worked with no problems before last update. Help Please Please note I am a very basic user so need step by step instructions. Hoping someone can help PLEASE!

Asked by JPB54 5 months ago

Last reply by jonzn4SUSE 5 months ago

extensions toolbar sizing

Hi Guys, I use Firefox personally and for business. I use a lot of very useful extensions and like many users I customize my experience. I have found that the number of … (read more)

Hi Guys,

I use Firefox personally and for business. I use a lot of very useful extensions and like many users I customize my experience. I have found that the number of extensions I use every day is larger then can be shown on the extension toolbar. I am aware that clicking on the "jigsaw" icon will open up all the extensions, however this is not practical and wastes a lot of time. I would like to substantially reduce the size of the search box and increase the available size for my extensions to be in one click territory on the toolbar, how do I best achieve that please?

Cheers

Asked by woodsterofarabia 5 months ago

Last reply by zeroknight 5 months ago

Malfuntion of "Reload Tab"

The website https://my.strathspey.org/dd/dance/12838/#cribs displays an image, which had a typo [Triangles used to be Traingles] I am using Firefox 119.0.1 under W… (read more)

The website https://my.strathspey.org/dd/dance/12838/#cribs displays an image, which had a typo [Triangles used to be Traingles]

I am using Firefox 119.0.1 under Windows 10 Home Version 22H2 OS build 19045.3693

I had the page open in Firefox before the owner corrected the typo.

Immediately after the correction was online, all other browsers displayed the corrected version. But even now, hours later, after many resets by "Reload Tab", the Firefox tab still displays the typo-version.

I consider this to be a malfunction. "Reload tab" should bypass all caches, and reload the whole page directly from its server. - Is this a known bug? - If "Reload Tab" does not go to the source bypassing all caches, what doe it do? - Is there a workaround?

Asked by Eric Ferguson 5 months ago

Last reply by cor-el 5 months ago

Need help with a rolling grey screen

I moved to Firefox because I have autism and someone told me it would help block the popups and moving content that makes using the web exhausting and difficult. And it d… (read more)

I moved to Firefox because I have autism and someone told me it would help block the popups and moving content that makes using the web exhausting and difficult. And it does!

The trouble is, it replaces them with something worse – a grey screen that rolls continuously from left to right. It's impossible to focus on text with such intrusive visual distraction, so I have to shut the page down. It seems to occur on so many websites that at the moment it's not worth trying to use the browser.

Half the problem is that I don't know the right term to describe it, which makes troubleshooting a bit complicated. Hopefully someone will recognise it from the description, though – if so, is there any way of stop it moving, please?

Thank you!

Asked by FionnF 5 months ago

Last reply by zeroknight 5 months ago

online banking. lloyds, UK firefox will not allow!

its the browser, the opperative said when I phoned in about no access. try chrome, they said and true enough it worked. Just shy of 15 years with firefox and now nothing … (read more)

its the browser, the opperative said when I phoned in about no access. try chrome, they said and true enough it worked. Just shy of 15 years with firefox and now nothing but problems, the cut and paste does not work and now this! pointless staying with them

Asked by changeittillitbreaks 5 months ago

Last reply by zeroknight 5 months ago

Facebook

Your code writers need to write code to handle Facebook. When scrolling through FB the feed constantly jumps ahead 5 or more posts... It's not a FB issue, its a Mozilla… (read more)

Your code writers need to write code to handle Facebook. When scrolling through FB the feed constantly jumps ahead 5 or more posts... It's not a FB issue, its a Mozilla issue, in as much it doesn't occur with Google Chrome, or Microsoft Edge... I could use them for FB but then I won't have my Firefox addon's..... Maybe collaborate with their code writers and ask how they addressed this issue...

Asked by koyotee 5 months ago

Last reply by zeroknight 5 months ago

Scrollbar jumps up in phpbb so can't see what i'm writing when messages get longer

The title pretty much says it. On some phpBB forum I am member of, since yesterday, I can't write long messages and see what I'm writing. When my texte is bigger than t… (read more)

The title pretty much says it. On some phpBB forum I am member of, since yesterday, I can't write long messages and see what I'm writing.

When my texte is bigger than the default frame, the scrollbar jumps at the top of the post while i'm still writing. This doesn't happen with other browers on same webpage.

Possibility : the deepl addon i just installed  ?

Any idea ?

(sorry if i'm not clear enough, english is not my first language)

Asked by pdelune 5 months ago

Last reply by zeroknight 5 months ago

Past history and login/passwords

My computer was compromised And as a result I had to repair and re install my Microsoft operating system windows 10 pro. That procedure wiped out my Firefox browser and … (read more)

My computer was compromised And as a result I had to repair and re install my Microsoft operating system windows 10 pro. That procedure wiped out my Firefox browser and now I have no record. Is there a backup that the browser keeps on a cloud.

Asked by James 5 months ago

Last reply by Paul 5 months ago

Netflix wont play?

Hi y'all! I've been trying to get netflix to play recently, and I keep getting the error code F7351. I tried looking it up, and didn't get anything, and also tried to dis… (read more)

Hi y'all! I've been trying to get netflix to play recently, and I keep getting the error code F7351. I tried looking it up, and didn't get anything, and also tried to dis- and re- enable DRM content, and that didn't work. Does anyone know what to do? Thanks for any help!!

Asked by Bee 5 months ago

Last reply by cor-el 5 months ago

Typing wrong letters pop up

Hello- I am having a very strange thing when using Firefox. I type and certain letters pop that I have not typed. It is different letters that are affected. it has bee… (read more)

Hello- I am having a very strange thing when using Firefox. I type and certain letters pop that I have not typed. It is different letters that are affected. it has been the E a number 2 shows instead s a m shows instead. There have been others but I did not make note, My solution is to close firefox and reopen. I have updated to newest version. Do you know why this is happening and a better solution. Also when I go to Chrome the letters do not transpose. HElp Stephana

Asked by stephanadlt 5 months ago

Last reply by zeroknight 5 months ago