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  • Archived

Mozilla change - addition

Is it legitimate Very uncomfortable with present status an annual fee requested for Firefox/Mozilla ??? Plus - Swedish protection plan what is this … (read more)

Is it legitimate

Very uncomfortable with present status

an annual fee requested for Firefox/Mozilla ??? Plus - Swedish protection plan

what is this

Asked by JerJo 6 months ago

Last reply by TyDraniu 6 months ago

  • Archived

Can i make the names of bookmarks in the bookmark bar?

I'm starting to take bookmarks seriously and put them all into folders to make things easier, but i'd like to have longer names for my folders that don't get cut off and … (read more)

I'm starting to take bookmarks seriously and put them all into folders to make things easier, but i'd like to have longer names for my folders that don't get cut off and put into an elipsis. Can this be done?

Asked by Thomas Welch 6 months ago

Last reply by cor-el 6 months ago

  • Archived

Google Docs Format Is Wrong Only In Firefox

The Problem With google docs open in Firefox safe mode (so no extensions) after a fresh reset, with default settings, at 100% zoom, with the font settings having no minim… (read more)

The Problem With google docs open in Firefox safe mode (so no extensions) after a fresh reset, with default settings, at 100% zoom, with the font settings having no minimal font size, with the cache cleared, reopened and refreshed multiple times, the spacing of the document is still different on Firefox than it is in both Chrome and Edge.

The page setup is Letter (8.5 / 11) for all 3 browsers using the same margins and the same document with the same settings. Once I attempt to print the google doc in Firefox, the pdf shown has the correct spacing, similar to one shown in both Chrome and Edge. The print and font settings in all 3 browsers are the default.

I'm pretty tech savvy and with a few hours of searching using DuckDuckGo and debugging, this issue hasn't been resolved. You can assume I've tried everything on the 1st page of searching the web for a solution. I cannot share the document as it's a product design document.

Do you know what's going on? This seems to be a problem exclusive to Firefox.

Some Details Windows 10 Processor Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz 3.19 GHz Installed RAM 16.0 GB System type 64-bit operating system, x64-based processor Pen and touch No pen or touch input is available for this display Windows and All Drivers Are Up to Date I don't have any viruses. Google Document is 45 pages long. It's a long document but the problem occurs within the 1st 10 pages. The entire document uses the Lora font, which comes with google docs by default. I even tried installing the front directly from google onto my PC and that didn't help.

Asked by titaniusjhein 6 months ago

Last reply by titaniusjhein 6 months ago

  • Archived

Formatting

When attempting to type text in a browser, two things happen, simultaneously when I hit the space bar, it wont allow me to actually ad a space and secondly it places a re… (read more)

When attempting to type text in a browser, two things happen, simultaneously when I hit the space bar, it wont allow me to actually ad a space and secondly it places a rectangular box on the screen. I have tried to reset defaults but nothing seems to eliminate the issue.

Asked by marussin 6 months ago

Last reply by zeroknight 6 months ago

  • Archived

Virus file keeps auto downloading each time that I open Firefox

A virus file, from a website, keeps automatically downloading each time that I open my Firefox browser. I have tried clearing the cookies and history but the file keeps s… (read more)

A virus file, from a website, keeps automatically downloading each time that I open my Firefox browser. I have tried clearing the cookies and history but the file keeps showing up as downloaded but the actual file is not in the general download folder? I only see where it download and says downloaded in the download list. The file contains a virus and also Firefox states that its dangerous. I never clicked to open the file.

How to stop this from keep automatically downloading when I open my browser? Please help ASAP Thanks

The file is: 7z2201-X64.msi download tracked to: 7-zip.org Virus website address: www.7-zip.org/a/7z2201-x64.msi

Asked by ant35020 6 months ago

Last reply by zeroknight 6 months ago

  • Archived

Secure Connection Failed

I can't access my email in fastmail.us and I can not reach their support page either. I am running FF119.0.2 (64bit) on windows10. This problem started with the upgrade t… (read more)

I can't access my email in fastmail.us and I can not reach their support page either. I am running FF119.0.2 (64bit) on windows10. This problem started with the upgrade to this version. I can reach my email on my iPad and on MSFT Edge which leads to the conclusion that this problem is FF related.

Asked by fhsamyn 6 months ago

Last reply by cor-el 6 months ago

  • Archived

Can't stream videos

I cannot stream videos from Paramount Plus, HULU, etc. Message appears stating "WidevineCDM plugin has crashed. I pushed the button to report the crash but nothing has … (read more)

I cannot stream videos from Paramount Plus, HULU, etc. Message appears stating "WidevineCDM plugin has crashed. I pushed the button to report the crash but nothing has happened. It is been since Friday October 13, 2023. Ironic huh?

Can you help fix this? I pay for these sites and I'm not doing anything illegal like sharing passwords etc.

Asked by rita.millersville 6 months ago

Last reply by zeroknight 6 months ago

  • Archived

Slow Websites

Some of my websites load very slowly. So slow that I can use Chrome, login to that site, complete my business, log off, and Firefox is still loading. I don't load extras … (read more)

Some of my websites load very slowly. So slow that I can use Chrome, login to that site, complete my business, log off, and Firefox is still loading. I don't load extras into Firefox and I don't believe I have anything extra loaded. Some of the websites I have problems with on a regular basis are: Yahoo.com, loading articles, and Synchrony.com for credit cards, such as Amazon, JC Penney and others. Occasionally, close to rarely, they will load immediately, but the majority of the time it takes minutes. Thank you.

Asked by Boback 6 months ago

Last reply by zeroknight 6 months ago

  • Archived

drivenc.gov not working

If I go to drivenc.gov to look at the traffic cameras, I get the following error; "Error with TIMS API" I can get to the site using the edge browser so either the Firef… (read more)

If I go to drivenc.gov to look at the traffic cameras, I get the following error;

"Error with TIMS API"

I can get to the site using the edge browser so either the Firefox browser is having issues or the website has some problem with Firefox.

I went to settings->Privacy & Security->Cookies & Site data and hit the "Clear Data" button to clear cache. Still having issues.

Asked by Mr BO 6 months ago

Last reply by TyDraniu 6 months ago

  • Archived

close my menu bar (return it to a default) when i sign out

When i use (and by inference... sign into Mozilla) i have a toolbar with several bookmarks - that are specific to my usage. In a way, you could say they are private to … (read more)

When i use (and by inference... sign into Mozilla) i have a toolbar with several bookmarks - that are specific to my usage. In a way, you could say they are private to my sessions (not specifically the one i am in, but on a recurring basis) and should not be available to others... When I sign out of Mozilla (either manually or as an optional default for when the browser is closed...) I want the bookmark tabs on the toolbar to also go into storage. -->Is this possible (how?)

How sync'd devices are handled is another discussion For now.... let's address this device as an independent connection.

Asked by Mark Kubicki 6 months ago

Last reply by cor-el 6 months ago

  • Archived

WM.com page runs a continuous reload/refresh; works in Chrome and other Chromium browsers

www.wm.com Page works in Chrome, and other Chromium browsers, but when loaded in Firefox it does a constant refresh/reload, and never fully loads. Happens in both Window… (read more)

www.wm.com

Page works in Chrome, and other Chromium browsers, but when loaded in Firefox it does a constant refresh/reload, and never fully loads. Happens in both Windows and Android.

Asked by eSonOfAnder 6 months ago

Last reply by eSonOfAnder 6 months ago

  • Solved
  • Archived

LOST DATA

I had issues with my computer which got me into a situation where i had to delete all partitions of my drives, starting from 0. Signing in my firefox account in a fresh w… (read more)

I had issues with my computer which got me into a situation where i had to delete all partitions of my drives, starting from 0. Signing in my firefox account in a fresh win install suddenly recovers NOTHING and i am now panicking as i had very important accounts & passwords, bookmarks, tabs, extensions, etc. I have tried other devices too without any luck. I need help recovering all these asap.

Asked by Stefanos Chronopoulos 6 months ago

Answered by Stefanos Chronopoulos 6 months ago

  • Archived

iso trustworthy/popular add on to forward links easily

want to be able to easily foreward links with reliable, popular addon on desktop and mobile transitioning from google chrome on windows notebook and android mobiles … (read more)

want to be able to easily foreward links with reliable, popular addon on desktop and mobile

transitioning from google chrome on windows notebook and android mobiles

Asked by netcommuner 6 months ago

Last reply by netcommuner 6 months ago

  • Archived

how do I stop videos from news items I scroll past from from opening in a window in my screen? its driving me Crazy

how do I stop videos from news items I scroll past from from opening in a small window or at all for that matter in my screen? its driving me Crazy I only want to watch … (read more)

how do I stop videos from news items I scroll past from from opening in a small window or at all for that matter in my screen? its driving me Crazy I only want to watch what I chose. its infuriating. Please help if you can yours Glenn [email removed]

Asked by glenn2156 6 months ago

Last reply by cor-el 6 months ago