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  • Archived

FF 116.0.2 Freezing

Help, Noticed that FF 116.0.2 is freezing when I go to "https://www.rpmabq.com/houses-rent" . I have to use Task Manager (Win 10 )to close FF. Also Pandora (https://ww… (read more)

Help, Noticed that FF 116.0.2 is freezing when I go to "https://www.rpmabq.com/houses-rent" . I have to use Task Manager (Win 10 )to close FF. Also Pandora (https://www.pandora.com/station/play/) is not working correctly. Tried Troubleshoot mode and still happens. Both sites work fine with Chrome.

No problems before update to FF ver 116.0.2.

Asked by THDrido 8 months ago

Last reply by zeroknight 8 months ago

  • Archived

I can no longer access Rumble when I search for it. It worked before this week! I keep getting the message that there is no server.

Hi! When I click on my shortcut to access the Rumble.com website, I keep getting the message that there is no server. My shortcut was working fine last week! … (read more)

Hi! When I click on my shortcut to access the Rumble.com website, I keep getting the message that there is no server. My shortcut was working fine last week!

Asked by rdmcnary 8 months ago

Last reply by zeroknight 8 months ago

  • Archived

Bookmarking a webpage

Don't know what happened but previously when I wanted to bookmark a page I would get the option of selecting a final destination from within my "Favorites" folder. Now I … (read more)

Don't know what happened but previously when I wanted to bookmark a page I would get the option of selecting a final destination from within my "Favorites" folder. Now I just get the option to send it to my "Favorites" without a final destination.

Asked by paulsagnella 8 months ago

Last reply by cor-el 8 months ago

  • Archived

autofill credit card

I'm so frustrated, because I've been using Firefox and this feature since 2019 without a glitch. Immediately after upgrading to v. 116, I found that no credit card info … (read more)

I'm so frustrated, because I've been using Firefox and this feature since 2019 without a glitch. Immediately after upgrading to v. 116, I found that no credit card info will populate even after I enter a password for the permission. Does anybody know what the problem is, or how to fix it??

Asked by jen.shadle 8 months ago

Last reply by zeroknight 8 months ago

  • Archived

I lost my sync info

I reinstalled my Windows and then wanted to log in to my Firefox account but I forgot my password, when i recovered it all of my data we're gone, I didn't know that it wo… (read more)

I reinstalled my Windows and then wanted to log in to my Firefox account but I forgot my password, when i recovered it all of my data we're gone, I didn't know that it would erase my data. Can I somehow get it back?

Asked by poloskal 8 months ago

Last reply by jonzn4SUSE 8 months ago

  • Archived

Firefox browser often fails to open the tab pages

Over the last couple of weeks the Firefox Browser will not load the tab page (e.g. Washington Post, New York times) and says it cannot find the web site. I tried troubl… (read more)

Over the last couple of weeks the Firefox Browser will not load the tab page (e.g. Washington Post, New York times) and says it cannot find the web site. I tried troubleshooting mode and then resorted to refresh which only made it worse. It got to the point where the browser wouldn't even open the mozilla.org page correctly.

I finally turned my internet security service off and the browser began to work better, but getting my tab page to open sometimes comes up with a "we cannot find the site" and a "try again" button which never works.

I tried using Safari to go to the same web sites with no problems.

My wife uses Firefox on her I pad and her tablet and says firefox browser is giving her problems.

I have Firefox 116.02 (the browser also seemed to have problems updating and I was getting Firefox failed to update messages.

Has Firefox done something to make the browser unstable on Apple OS systems?

Asked by mcpalmer 8 months ago

Last reply by jonzn4SUSE 8 months ago

  • Archived

Updated Firefox and immediately, computer selections with mouse or other - are not working. Screen freezes.

I allowed an update for Firefox today. Ever since, my computer is stopping, and not responding to mouse selections on firefox including the shortcut menu. While reading g… (read more)

I allowed an update for Firefox today. Ever since, my computer is stopping, and not responding to mouse selections on firefox including the shortcut menu. While reading google new, the computer stopped responding. This has never happened before the update. I want to undo the update and revert to former firefox version.

Asked by fadatesd 8 months ago

Last reply by zeroknight 8 months ago

  • Archived

Machine slows down/Firefox crashes every time Ff auto-updates

When Firefox auto-updates it slows down my machine so much that I stop being able to move my cursor and it often crashes other apps that I have running. I have a relativ… (read more)

When Firefox auto-updates it slows down my machine so much that I stop being able to move my cursor and it often crashes other apps that I have running.

I have a relatively new Windows machine running the latest OS, so I doubt that's the problem.

Since the updates never seem to be anything critical and if there are new features I don't know about them because they've been drowned out by the unwelcome advertising that Firefox hijacks my experience to shove in my face, the obvious solution seems to be to turn off auto-update and just do it manually, when it is convenient for me.

However if there is a critical security update, I don't want to miss it, so I'd rather keep auto-updates on.

Is there something I can do to keep Firefox from horking my computer once a month, or do I have to revoke the auto-update privilege?

Asked by adriak86 8 months ago

Last reply by Paul 8 months ago

  • Archived

Firefox 116.0.2 is not remembering my last save destination / folder

Since last few days, whenever i want to save a file from Gmail, it is taking me to that one folder (destination) which i had used few days ago, probably before the latest… (read more)

Since last few days, whenever i want to save a file from Gmail, it is taking me to that one folder (destination) which i had used few days ago, probably before the latest update.

I navigate and go to the folder i want to save the file in and then finish the download.

But unlike before, the next document which i am trying to download, opens the download box to save in the old folder (not even the default "downloads" folder) instead of the folder in which i have saved the file moments ago.

I have checked the settings and everything is okay there.

This has severely impacted my working and is causing immense inconvenience.

Is this a bug? Do i need to reset my firefox? Please help!

Asked by prabhuamey84 8 months ago

Last reply by zeroknight 8 months ago

  • Archived

PDFs open in a new window, and the tab can't be put in an existing window

When I open a PDF from a file in Firefox, the file appears in a new browser window. When I try to click and drag the tab to another window, it just drags the PDF tab out… (read more)

When I open a PDF from a file in Firefox, the file appears in a new browser window. When I try to click and drag the tab to another window, it just drags the PDF tab out of the window it was in and creates a new window, so the PDF tab won't go with the windows that already existed before the PDF was opened. The new window doesn't seem to have the same extensions I have installed on the other window, but it is also not an Private Window because that icon doesn't appear in the top right like it normally does. I am also signed into the same account on both windows.

Asked by zak.hutchinson 8 months ago

Last reply by zeroknight 8 months ago

  • Archived

error message asking, 'please enter your primary password'

Why do i continue to get the attached error message. I tried entering all my password, like, LAN, signam, gmail, and Firefox PW. I changed Firefox PW 2 times already and … (read more)

Why do i continue to get the attached error message. I tried entering all my password, like, LAN, signam, gmail, and Firefox PW. I changed Firefox PW 2 times already and it doesn't take any of the PW including any Firefox PW that i created within my profile. I'm at a point that i do not want to use Ff any more and will go back to MS edge or chrome.

Asked by mm.hoque99 8 months ago

Last reply by Terry 8 months ago

  • Archived

Firefox constantly crashes certain websites on startup

When I try to visit certain websites on Firefox, they crash no matter what, even after reloading the page. This still happens in Troubleshoot mode, and even after doing a… (read more)

When I try to visit certain websites on Firefox, they crash no matter what, even after reloading the page. This still happens in Troubleshoot mode, and even after doing a clean reinstall of Firefox it still happens. Here are some of the recent crash IDs:

bp-58277bb5-edfc-47aa-b940-664980230818 bp-d25f54be-20c8-4931-aa26-bbfba0230818 bp-89a4cf72-0ff3-4f80-9476-6a0110230818 bp-61a579db-f6b8-4f9c-8bc0-05c010230818 bp-e58e4646-d571-4885-8c4f-24af60230818 bp-416a9731-bfe8-4aa0-abc9-b77b00230818 bp-ae207202-7b30-4ac6-a98e-c19770230818

I don't know if I should include all of them because there is a lot.

Asked by ksthrowawaymail 8 months ago

Last reply by jscher2000 - Support Volunteer 8 months ago

  • Archived

internet connection fails

trying to get our emails through our firefox email account failed saying "not able to get a secure connection" This has never happened before on our home computer. What h… (read more)

trying to get our emails through our firefox email account failed saying "not able to get a secure connection" This has never happened before on our home computer. What has gone wrong?

Asked by paulprudy 8 months ago

Last reply by Terry 8 months ago

  • Archived

Email website won't load get error message

The last 3 days when I try to load my email from Netzero.net I get a error message that says Bad Request This works okay with the Edge and Silk browsers But I normally us… (read more)

The last 3 days when I try to load my email from Netzero.net I get a error message that says Bad Request This works okay with the Edge and Silk browsers But I normally use Firefox. Why won't Netzero website load.

Asked by ltdugan 8 months ago

Last reply by cor-el 8 months ago

  • Archived

Restoring my previus data

I reinstaled windows and donwloaded again mozzila, logged in my account (reseted password cuz i forgot OFC), and when i logged in i didnt get my previus data (history, pa… (read more)

I reinstaled windows and donwloaded again mozzila, logged in my account (reseted password cuz i forgot OFC), and when i logged in i didnt get my previus data (history, passwords, etc...) Can anyone help?

Asked by nrnjakk 8 months ago

Last reply by jonzn4SUSE 8 months ago