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  • Archived

Firefox - all open tabs gone, again!

Hi, yet again, I've opened Firefox to find just one tab, a Mozilla ad in this case; the 40 or so tabs I had open are gone. I had prepped for a day's work ahead and had op… (read more)

Hi, yet again, I've opened Firefox to find just one tab, a Mozilla ad in this case; the 40 or so tabs I had open are gone. I had prepped for a day's work ahead and had opened the tabs I needed for research and work, ready to start in the morning. I don't know what's causing it; I do know that this most often happens when I've shut down Firefox, then go to Thunderbird for a last check of emails, and click on a link in an email which opens Firefox.

Is this a bug? Does Firefox just not like being opened via an email link? Is it a problem if a Firefox private window has been left open inadvertently, even though Firefox was properly shut? Or is it just Firefox updates that cause this problem? It's been happening for a while now, and is really frustrating and costly, workwise. Yes, I do have restore previous session ticked. I've shared the data report below - at the time of this post, not at the time of opening Firefox. Any help would be really appreciated, especially if it's simply explained :) Thank you

Asked by Katy 1 year ago

Last reply by Katy 1 year ago

  • Archived

Access Denied on some shopping sites, only with Firefox

"You don't have permission to access "http://www.vitacost.com/" on this server. Reference #18.2a18df17.1666654394.409f377" I DID see similar postings, but I didn't see … (read more)

"You don't have permission to access "http://www.vitacost.com/" on this server. Reference #18.2a18df17.1666654394.409f377"

I DID see similar postings, but I didn't see where I could say "Me Too." So I'm posting separately.

This started in the past few days, the first with a website I've been using for 10 years. No problem with Chrome. I contacted their tech support. A couple of days later it worked okay till this morning (10/24/22). This evening it's off again -- after another software upgrade.

I'm now experiencing this with a second site, which I've also used for at least 10 years with no problems.

I read in a reply or two something about "profiles." I have no idea what this is or where to find them.

Asked by KJS-LES 1 year ago

Last reply by cor-el 1 year ago

  • Archived

BitDefender Central website will not load

Having trouble logging in to BitDefender central website.When I enter my information it keeps going back and asking over for same information again. I check to make sure … (read more)

Having trouble logging in to BitDefender central website.When I enter my information it keeps going back and asking over for same information again. I check to make sure it was all correct but it keeps doing it. I delete cache and cookies but still get same results. Please help. It works in Chrome but not Firefox.

Asked by Tim, 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox Freezing up when using Ctrl-C Copy and then Switching Tabs

As of a few days ago it seems that every time that I try to copy some text and then switch tabs Firefox will just completely lock up on me. This is happening on two diff… (read more)

As of a few days ago it seems that every time that I try to copy some text and then switch tabs Firefox will just completely lock up on me. This is happening on two different systems of mine.

Asked by Yangorang 1 year ago

Last reply by cor-el 1 year ago

  • Archived

seeking to enter new PIN

Trying to add credit card that is memorized in FF. A POPUP comes up asking for the PIN. I do not remember the PIN. The screen shows a note to change/edit go to Setting - … (read more)

Trying to add credit card that is memorized in FF. A POPUP comes up asking for the PIN. I do not remember the PIN. The screen shows a note to change/edit go to Setting - Accounts- PIN. Problem is there is no heading stating ACCOUNTS under Settings.

Asked by FredSode 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Unusual traffic after latest Firefox update

After my latest firefox update I continuously receive the following message and have to identify if I am human. I never had this problem prior to the update. Our systems… (read more)

After my latest firefox update I continuously receive the following message and have to identify if I am human. I never had this problem prior to the update.

Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot. Why did this happen?

Asked by nusselder.sauer 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Version 106 Theme Change

The 10/18/2022 update changed the theme and color settings for my browser. It is practically unusable. Attempts to use other themes do not solve the problem. Every web pa… (read more)

The 10/18/2022 update changed the theme and color settings for my browser. It is practically unusable. Attempts to use other themes do not solve the problem. Every web page I have used since the update is affected. Screen clip attached. Besides killing my productivity today, this change has made FF unusable! How Do I get this Reset to Prior State?

PS: Just now, I try to click the box for "Email me when someone answers the thread" and it will not mark the box.

Asked by Sassue 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox or an open pinned tab repeatedly crashes

I am a Firefox user on both of my own computers, but also install it on all systems I support remotely. On one of those the user is a heavy FF user with multiple pinned t… (read more)

I am a Firefox user on both of my own computers, but also install it on all systems I support remotely. On one of those the user is a heavy FF user with multiple pinned tabs. This worked without issues for a very long time. However, since V 106 (I don't know it his is related) FF and/or individual tabs frequently crash (on start, or later), offers to restore session or tab, is successful, but then the whole sequence repeats. We have taken all troubleshooting steps, including disabling all extensions, and starting in safe mode, but to no avail.

The system in question runs WINDOWS10 (Home), 64 bit, V 22H2 (newest upgrade) and all patches applied.

Any help or suggestions would be hugely appreciated.

Willem Overbeeke

Asked by willem.overbeeke 1 year ago

Last reply by cor-el 1 year ago

  • Archived

access denied

I am getting an "access denied" on some sites I visit like Kroger, Albertson's, Vitacost, etc. that I have used often in the past and now all of a sudden I can't go one t… (read more)

I am getting an "access denied" on some sites I visit like Kroger, Albertson's, Vitacost, etc. that I have used often in the past and now all of a sudden I can't go one them. What's going on?

Asked by cagerval 1 year ago

Last reply by cor-el 1 year ago