Firefox Support Forum

One version says go "Tools > Options > Content" - but my Tools mention has no options found

Other version says to " Enable JavaScript on Mozilla Firefox

   1. On the web browser, click the Firefox menu and select Options.
   2. In Options window, select the Content tab.
   3. Mark the Enable JavaScript checkbox.
   4. In Options window, click on the OK button to close it.
   5. Click on the Reload current page button on the web browser to refresh the page.

Again, not found

I am in IOS Firefox, 118.0

What is going on? Before, I was able to close firefox with the close button. Now, anytime i do that, when i reopen firefox it will not reopen the tabs. Sometimes I will be able to type in the search bar and almost get the windows to switch.

This is so annoying, ive already lost a lot of tabs i will not be able to get back.

vpn plugin on one browser won't connect to internet so i have to stop using it to go anywhere. if i use the vpn for the whole system, using a firefox browser doesn't give me clean connections so i can't get to some sites. any suggestions? do they know about this? i noticed in my settings i am now using a custom setting for tracking and a reinstall of the plugin said it now had to have access to 'private windows' which i've never had to do before. do i need to switch to the chromium browsers? cheers in advance.

Hello...I appreciate your using Shortcuts & they are very important to me. I once had a problem of not having enough Shortcuts, but that problem has been solved.

My problem now is that the number of COLUMNS in my TopSitesRows often change, without my permission, from 6 Columns to 8. That leaves me with a lot of blank links as well as a lot of links I have visited only once & have no plans to visit again. Why can't I keep the number of COLUMNS the same like I can when I choose how many Rows when I choose TopSitesRows?

Thank you.

For some reason, after a recent Firefox update on my MacBook Pro (Ventura 13.6), the pages for viewing individual products on Fjallraven website are not loading anymore. You will know what I mean if you try the link below. I did try to clear the cache on the browser but it didn't make any difference. Please advise how it can be fixed. Many thanks

https://www.fjallraven.com/uk/en-gb/men/trousers/trekking-trousers/vidda-pro-trousers-m?v=F87177%3a%3a7323450925642

Kwan

After installing version 118, Firefox does not automatically explain the pages.I have to go out in the settings and choose the language of the translation every time. The problem occurs after the browser is synchronized. MX Linux system.

I received an error message – “XULRunner” 118.0.1 is not compatible with minveversion 118.0 maxversion 118.0 I googled from my smartphone how to fix the issue. I uninstalled Firefox. I reinstalled Firefox and NOW I lost all my bookmarks, passwords. How do I retrieve my bookmarks, passwords? I tried; a system restore point. I googled everything to solve this, nothing works.

Hello,

I'm trying to change some of my old passwords and I want to use the 'generate password' feature in Firefox. However, this is only available on sign up pages and NOT within the about:logins page within Firefox. Is there a way where I could generate passwords from within the about:logins page? Or at least anywhere in Firefox that doesn't involve finding a sign up page to generate a password?

Thanks in advance!

Recently FireFox has stopped saving changes to my saved logins/passwords. I am using a master password. When I exit FF (I have it set to resume with the same windows and tabs open) and then restart, all the saved passwords have reverted to some time in the past where they remain frozen. If I try to login to a website, FF will ask for my master password, then fill in the OLD password. I can update it (replace the auto-filled string with the correct one) -- for example, login to a site using the correct (NEW) password, and then choose "UPDATE" in the pop-up -- and those will persist until I exit. But after exiting and restarting, all the passwords have reverted to the old values. This also applies to adding and removing saved passwords, or editing them manually in the "about:logins" page. For example, I keep deleting the password for a no-longer-in-use account and it disappears until I restart Firefox, then it comes back.

This makes me think that something has changed the ownership or permissions on the file where these encrypted passwords are saved locally and so Firefox silently skips the step to write them out on exit (or update them incrementally as I change them). I do not use a FF/Mozilla account to save them in the cloud, I just keep them on the local machine, which is Mac OS X Big Sur (11.6.8).

I did find somewhere online (on mozilla.org, I *think*) that the file is "logins.json" at the top level of my active profile. But that file has not been modified since 01/15/2023 (over 8 months ago), and removing it does not seem to have had an impact on the problem, so I am guessing that wherever I found that info (that logins.json is where they are stored) was probably some out-of-date post from a past version of Firefox.

I am hoping someone can tell me which file is not being updated so I can inspect its ownership/permissions and then either fix it or delete the file. I am guessing that I can export the list to a csv file, exit Firefox, delete the storage file, then restart Firefox and import the saved csv file in order to fix it -- but I need to know which file it is.

Or, can someone tell me where to look for an error log that might contain an explanation of something going wrong while trying to update my profile on exit? NOTE: the rest of the profile seems to be OK, my windows and tabs are restored correctly on restart, they are NOT frozen in time.

Thank you for any help you can offer me.

I have to load my bank's website several times before I can sign in.

I cannot edit a dashlane item.

I am not great at using a computer. Thinking I should just change browsers. Very unhappy that I can't reach out to the company to resolve my issues.

is it possible to remove pocket from my firefox completely i dont want to see it ever but it keeps popping up now and then i dont use , dont want it and sick of seening it pop up on my screen now and then ? i dont want to hide it ... i want it gone never to see it again that all,

Bookmarks and Passwords All Lost I uninstalled Firefox due to an error and Firefox no long was working. Upon reinstalling I lost all my Bookmarks and Passwords. I tried everything to retrieve the bookmarks. HELP - I have been collecting them for years. Most importantly all my business websites & passwords are gone. How do I recover them? There is nothing in the “Old Firefox date file”.

upgraded to v118 9'30 Bookmarks lost and not able to access old profile, or restore using "Manage Bookmarks"

See attached: Only see one real profile (current, new) in App Support > Firefox > Profiles. The second profile that exists has virtually nothing in it compared to the new one created upon upgrade. Only three tiny files key4,cert9,pkcs11. Nothing else to restore from.

Bookmark manager >> restore >> despite seeing 10 dates to chose form , error messages every time, "unable to process the backup file." Now what?

I do see a "places.sqlite" file which seems to show "last modified" date of prior to my unfortunate update. But when I try to have Firefox open it, nothing happens. Just new browser windows every time.

THX in advance.

I have always been able to login to walmart.com, but the last few days the "verification screen" does not respond and does not let me in. I can still log in on two other browsers, but I prefer firefox. Any help out there?

I have used Firefox for years and also use Kaspersky as my security along with Kaspersky's password manager. Recently, after a Firefox upgrade, while using Firefox to access websites using passwords it will not auto fill from Kaspersky. I have the extension installed. Kaspersky works on all other browsers.

Speed test on a freshly booted machine is 100/100Mbps ... very often after viewing a youtube video in Firefox, this Speed test can slow down to below 20Mbps which results in a poor streaming experience ... I have a 150/150 fiber connection and the modem speed test doesn't change ... nothing to do with anything downstream ... not running anything else except FF ... always running with the latest up to date version(s) ... things of note: the process count goes up when this occurs ... even if FF is restarted it doesn't resolve this issue ... only a reboot resolves the issue ... when rebooting there is always some UNKNOWN process that needs to be manually terminated before the reboot process runs.

I suspect one of the multilayered (FF appears to open multiple sessions with streaming) processes may be getting widowed and left running and not releasing resources which causes less and less bw to be available ... this appears to occur mostly if I either Fast Forward or try to click forward or backward on a stream timeline suggesting to me that the current timeline may not be closing properly ... process manager doesn't reveal any processes linked to firefox but there are numerous svchost processes which I expect may be involved

Are there other ways/tools to narrow down this issue so the Mozilla team might be able to fix this ... I use FF exclusively but this has become more and more of an annoyance.

My i7 2TB 2.6GHz 8GB laptop is unable to move beyond W7 64b pro but I have had the same experience on a W10 64b Pro machine so very skeptical that this is an OS related issue.

Ultimately if FF kept track of the PIDs it opens it should be able to force them to close if they refuse to close on their own. Kill Process tree ... or ... perhaps provide a log that is user accessible identifying opened PIDs so that a user could manually kill widow processes without having to reboot.

When copying text from a website in one Firefox window, and pasting in a separate Fire Fox window, formatting issues occur

• Running on Windows 10
• Firefox, windows/tabs not in container
• Pasting text from Coursera to Notion.so fails to start text on current line and properly format.
• Works on Microsoft Edge with no issue, so problem is isolated to Firefox

Attaching images for clarification and comparison. (sorry for quality, quick MS.paint job)

• after further testing, it appears that copying from Coursera in Firefox to Microsoft Edge also has the same formatting issue, so it seems to be a compatibility situation between Firefox copying from Coursera specifically, and not an issue with pasting to Notion.so

• appreciate the fact that there are multiple third party factors at play, but the issue is killing my productivity so any help is appreciated!