Firefox Support Forum

Hello this is Don. I am using Win10 with Firefox 120.0 64 Bit as my default browser I am having a problem with logging in to The Sony Community Forum where I help Sony users. I enter my email as my Sign in ID then press enter to get to the password screen and it goes to the spinning grey circle on a white screen. My Memory and CPU gets really high and my browser locks up and I have to go to task manager and End Task for all Firefox processes to unlock it. I have no problem getting in to the website with MS Edge but I hate using it but I have to in order to sign in to Sony Community Forum and help users. I have have done a full system scan for malware with Norton, MSERT, Malwarebytes and Windows Defender. I have done a REFRESH of Firefox and I have even uninstalled and re-installed Firefox and nothing helps. I have it set to auto clear everything under History including Cache and Cookies. There is something about this Forum that for the past week will not let me in. I have emailed my Sony Advocacy leader and he is having the Web Site Team looking into it. This is the only website I cannot log in to. I have used Firefox for years and do not want to have to go to something else.

Respectfully, Don

"How can I easily share links from Mozilla to platforms like whatsapp app? Are there specific add-ons or settings that facilitate seamless link sharing across different platforms? Seeking recommendations from the Mozilla community!"

For some reason Montserrat fonts ignore font-weight for me on all websites. In happens on my main browser profile, with a new clean one with no add-ons and even in Tor Browser. Pictures 1 and 2 illustrate the problem. If i go into page inspector and replace "font-family: 'Montserrat', sans-serif;" with "font-family: 'Segoe UI';" the parameter works as expected and the alternative font is rendered properly.

Reinstalling fonts from fontsource.org didn't help.

OS: Windows 10 1607, FF - 120.0, issue was present for many versions before.

Lately, whenever I click on a file (be it PDF, XLS or whatever), it doesn't open. Instead, I see the relevant app (Acrobat, Excel, or whatever) flashing on the taskbar and I have to click on it to view the downloaded files. Not a big deal, but it used to be different, with the relevant app opening a window with the downloaded files (which makes sense: if I click on it to open - and not download - I want to see it now). Does this happen to you as well? I could not find any option to control this behaviour, and I don't think it is intentional.

Windows 10 volume slider stops working after every firefox update. Have to restart windows 10 explorer to make it work after every login. It will start working again on it's own after the next windows update until I click on the firefox update again.

When I try to open a link from an external software, in my case mostly discord, that which I click on, I get the profile manager opened, ask for which profile I should open from. If I already have the Firefox window for that profile open, I have to close the whole window and then it opens with all the tabs with a tab for the link I clicked on.

I would like to open tabs like how Chrome does, not asking for profile (yes, I know, I can just make things open on only one profile but I want to choose which one I want it to every single time without manager) and instead opens up from the profile window that I just had on.

I would like to open external links on an existing window and not close to open it.

So, ultimately, make my Firefox open link from the latest profile window I was on, and it does not require to close an existing window to open the link.

Whatever I search for or watch on Face Book from the FB website are also stored in the Firefox history tab, why?

I would like to stop this from happening, does anyone have a solution?

Thanks, JC

I saw there was a fix / workaround for pasting text into WhatsApp on desktop in Firefox, but I used to be able to copy and paste images too and that still doesn't work. It works in the AVG secure browser though. It used to work in Chrome, but I don't want to go to Chrome just to send a picture from my desktop. Is there any workaround or fix in Firefox to copy and paste images into WhatsApp on desktop?

hi> run running win 10 pro64; just downloaded firefox fresh install. When "bookmarks" selected from drop down the software hangs and sometimes i get "unresposive". i have deleted places and favicons then reboot without joy.

I frequently visit Facebook and go through a selection of friend suggestions. I don't have time to go through them at the moment so I prefer to highlight select each one with my mouse and copy and paste them to my email.

But because Facebook I presume is using lazy load, as the slider moves to the next slide of profiles it eventually stops because eventually it gets to where profiles have to load due to me now going to that area of the html elements, and now i hate to wait until they load to then re-hightlight and select each one of a continuous pattern which is very annoying

I'd rather be able to just have the webpage that I'm currently on of facebook to have everything load at once, so I don't have to wait for new profiles in the selection to load, when I scroll, or press a button for next list

The image I provided will visually show what I mean I get a selection list of suggested profiles to befriend on Facebook but eventually of either clicking on the right arrow button to slide over to next list to next or by highlight selecting eventually the sliding to next list stops due to the next list of profiles not loaded yet

The second image will show what was once white because it hasn't loaded yet now has

But thats just it I don't want to wait and have to scroll, or click a button and wait for the next batch of elements in which this case is image and link of their picture and name.

I want all those elements to load at once! So I don't have to wait for it to load after I reach that destination on the HTML.

Javascript. Firefox. HTML.Extension?

Whatever you can suggest please wither it be adding a script, changing something of firefox, doing something of html, or adding an extension?

news videos are green! HAPPENED AFTER LAST FIREFOX UPGRADE! WAS TOLD BY ANOTHER USER TO GO BACK TO VERSION 119.0.1 AND THE GREEN SCREEN GOES AWAY. HOW DO I GET BACK TO VERSION 119.0.1 ? CAN MOZILLA FIX PROBLEM IN LATEST UP DATE? PLEASE ANSWER IN MY EMAIL . THANKS.

When I try to use youtube.com on Firefox I have problems with the page loading correctly. The sidebar menu doesn't populate leaving only a white space where all the options should be. When I click on a video a red progress bar will fill about 75% of the way and then just hang and the video will never load.

I have tried clearing my cache and cookies, deleting all data, refreshing my browser at least 5 times and ran under troubleshooting (safe) mode but the same issue persists.

This does NOT happen under Edge at all, only with Firefox.

Hey there! So for the past several days, I've been having websites not loading correctly. At first, it was only websites For twitch, everything loads as normal, except for the broadcast itself. It doesn't matter if it's live or a vod. The chat even works. Where the broadcast should be is the person's offline overlay. For youtube, either the page will sit with the loading symbol in the middle and eventually it will connect, or the video will refuse to load. During my troubleshooting, one youtube tab will be working fine and the other tab I've loaded for it will not. Now, other websites aren't loading correctly either. Some elements will load and other won't. Some websites I can see the missing elements appear for a moment when I refresh.

I've tried deleting all of my extensions, turning off bitdefender, uninstalling bitdefender, scanning with malewarebytes, clearing cookies, clearing my history, and nothing is working. I am not having any of these problems on other browsers that I've tried during troubleshooting.

I have uninstalled Firefox and ensured that there are no process still running. When I try to reinstall I get the message "Firefox is already running, but it is not responding..... "

There does not seem to be a profile either at "%APPDATA%\Mozilla\Firefox\Profiles\"

when close firefox on build 120.0 64 bit build slow to open website after that its fine its only first time opening firefox on windows 10 64 from fresh restart or cold boot or closeing and reopening it dose it hope fixed soon in next build

After the most recent update, Firefox often takes 30 seconds or longer to load pages. This behavior began yesterday and has continued today. This isn't the first time this has happened. Solutions?

I've noticed for awhile that files I've opened to view were being automatically downloaded into my downloads folder, but I haven't investigated it until now. I found out this goes back to 2022! My downloads folder is cluttered with files I only wanted to view and not save. All the previous forum questions which I've viewed have now been archived, so I'm opening a new one. On one of the previous threads, I found that a new hidden setting was added so we could change this back to the old behavior of the automatically-downloaded files going to a temporary folder instead of being saved in our downloads folder. We can use about:config to find browser.download.start_downloads_in_tmp_dir and toggle it to "true."

Instead of our having to dig around on the forum to find how to change this, the setting needs to be added to the Main settings page under "Downloads." Then those of us who wish to "always" be asked where to save files will be able to find this setting and change it to our preference. If I want to download something to keep, I will intentionally save it. If not, I expect anything I read online to remain in a temporary cache folder and be deleted when I clear history (which is when I close Firefox, because that is what is selected in my settings).

Please unhide browser.download.start_downloads_in_tmp_dir and add it to our main Settings page. Thank you.

The attached picture is a screenshot from the thread where I found the information about this setting.