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Debug symbols server issue

Hello, I'm willing to debug an older release of Firefox (ver. 98.0). In order to do that, since I don't want to compile, I wanted to download the debug symbols from Mozi… (read more)

Hello,

I'm willing to debug an older release of Firefox (ver. 98.0). In order to do that, since I don't want to compile, I wanted to download the debug symbols from Mozilla's symbol server. I followed the documentation provided about this service but I still can't make the server give me something else than 404 Not Found.

From what I understood, I tried fetching symbols using this URL : https://symbols.mozilla.org/firefox/firefox-98.0-Linux-20220304153049-linux64-mozilla-release-symbols.txt

But the file doesn't exist. The /firefox sub-directory doesn't exist either.

How do I properly use this service ? Thank you for your time,


Tim

Asked by SuMo Bot 2 years ago

Last reply by SuMo Bot 2 years ago

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Location

Hi, My name is Jose and Good afternoon, I'm not very good with computers but I have notice that on Facebook Security and log ins it says (Windows PC · Cedar Mill, OR, Un… (read more)

Hi, My name is Jose and Good afternoon, I'm not very good with computers but I have notice that on Facebook Security and log ins it says (Windows PC · Cedar Mill, OR, United States Firefox) But I'm in Miami FL. Is that Firefox location or Im been jacked. Thanks

Asked by SuMo Bot 3 years ago

Last reply by cor-el 3 years ago

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DownThemAll is missing on the right-click but active in Extensions

I downloaded the DownThemAll Firefox extension, and I see it in my settings under Extensions, however, when I right click on a web page, there is nothing in the list to a… (read more)

I downloaded the DownThemAll Firefox extension, and I see it in my settings under Extensions, however, when I right click on a web page, there is nothing in the list to allow me to use the extension. I did not receive any instructions on how to use the extension either like I receive when I update my Firefox Browser. I have checked everywhere in my browser for something that allows me to use the Extension, but there is nothing. Attached is a snippet that shows my right click in an area on a webpage that I would like to download.

RM Cascio

Asked by SuMo Bot 2 years ago

Last reply by cor-el 2 years ago

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Browsing history now only goes back one month: how to recover older history?

Firefox used to show our browsing history from years ago. Tonight we tried to access our history and all of a sudden it goes no further back than this month. How did th… (read more)

Firefox used to show our browsing history from years ago. Tonight we tried to access our history and all of a sudden it goes no further back than this month. How did this happen, and how can we get the older history back?

We have been researching this for several hours tonight and have already tried many of the suggestions such as viewing the places.sqlite file--which we did, but which also only showed history going to the beginning of June--trying to view the index.dat file--which came up empty using the index.dat analyzer reader--and trying to read a JSON file that is called "session store backups."

OS Windows 10

We know our way around a computer, more or less, but are not programmers or coders.

Asked by SuMo Bot 3 years ago

Last reply by myjunkshere 2 years ago

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*PLEASE* don't open my web browser automatically!

duplicate of /questions/1428971 thread. Hi there. I just now rebooted my Mac system after a crash. Thunderbird was the first application that I opened. However, even … (read more)

duplicate of /questions/1428971 thread.

Hi there. I just now rebooted my Mac system after a crash. Thunderbird was the first application that I opened. However, even before opening Thunderbird, it automatically opened my Chrome web browser with an appeal to "help keep Thunderbird alive." (https://www.thunderbird.net/en-US/thunderbird/115.0/appeal/) Unfortunately, what this did to me was to lose my ability to restore all my previously open windows and tabs from my pre-crash Chrome session. I was able to recover a few from "recently closed" in the History tab. But dozens upon dozens of other, older windows and tabs are now completely irrecoverable. This, as you can imagine, is not a happy thing.

When I open Thunderbird, I want to open Thunderbird. *NOT* my web browser. I've had occasional, similar issues in the past from other products, but I never expected to run into such behavior from a Mozilla product. Please change your practices so that this doesn't happen again. Thank you kindly.

Asked by ggrosz 1 year ago

Last reply by James (On Leave) 1 year ago

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Firefox starts but does not work

Firefox starts but when I type into the search box nothing happens. My RoboForm link does not work and neither do the bookmarks. I have had to resort to using Edge to g… (read more)

Firefox starts but when I type into the search box nothing happens. My RoboForm link does not work and neither do the bookmarks. I have had to resort to using Edge to get onto the internet. Jim Klein

Asked by JimKlein 3 years ago

Answered by jscher2000 - Support Volunteer 3 years ago

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I am absolutely FURIOUS extension no longer work or icons appear (ublock, avast, etc)

Hello I am trying so hard to contain my anger, I am so angry and frustrated i am finding it hard to get help and i am in just dispare over this i have spend days trying … (read more)

Hello I am trying so hard to contain my anger, I am so angry and frustrated i am finding it hard to get help and i am in just dispare over this i have spend days trying myself to fix this i dont know what do anymore i am so very very angry, i am beyond fury with this i cant get any help i just cant believe this is happening

Asked by SuMo Bot 2 years ago

Last reply by SuMo Bot 2 years ago

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session restore problem

I have just upgraded my pc, new motherboard, cpu, ram and m.2 drive, of which I made a clone of my previous windows installation, on first opening it had the previous ses… (read more)

I have just upgraded my pc, new motherboard, cpu, ram and m.2 drive, of which I made a clone of my previous windows installation, on first opening it had the previous session, where i had opened another tab while it had the restore session tab open, this usually isn't a problem.

However it lost the session to restore, I have tried a complete copy from %APPDATA%/Roaming/Mozilla over to the new system, but to no avail, the session can still be restored on the other setup currently, which I had copied over manually to try resolve.

I even tried to copy the files 1 by one to test from sessionstore-backups and renaming to sessionstore.jsonlz4, however upon opening firefox, it rewrites the 9.5MB file with a 2KB file and I have no session to restore.

Is there a way I can resolve this as I don't remember all the tabs, I do need to go through them, but several I had open to return to.

Any help would be appreciated so I can get these back and go through them, would be easier than trying to copy all the URL's one by one to check them

Asked by SuMo Bot 3 years ago

Last reply by SuMo Bot 3 years ago

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firefox keeps logging me out of google and google is being an ass

Basically because I live in Puerto Rico, the push updates and texts are wonky for some reason, so it makes the 2 factor identification really hard. I recently got a new l… (read more)

Basically because I live in Puerto Rico, the push updates and texts are wonky for some reason, so it makes the 2 factor identification really hard. I recently got a new laptop and for some reason ever since then firefox keeps signing me out whenever I restart the computer. It's a big pain because of the puerto rico issues I have to temp undo the 2 factor thing... Which as a company who likes security... I'm sure you can appreciate how much of a pain this is. I'm super sure it's a dumb fix, but how can I make it so google doesn't sign out of firefox specifically everytime I restart my laptop please???

Asked by SuMo Bot 3 years ago

Last reply by SuMo Bot 3 years ago

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Change to Menu Bar sort order

macOS Catalina 10.15.7, Firefox 108.0.1 For as long as I remember, Firefox has ordered the window list that is displayed by selecting Window in the top Menu Bar in the o… (read more)

macOS Catalina 10.15.7, Firefox 108.0.1

For as long as I remember, Firefox has ordered the window list that is displayed by selecting Window in the top Menu Bar in the order that the windows were created. This past week after a computer restart, the order has changed to alphabetic based on the title of the window. How can I get back to the previous method, ordered by creation time?

This is similar to another question by redochre77 on 11/9/22 https://support.mozilla.org/en-US/questions/1396298

Asked by SuMo Bot 2 years ago

Last reply by cor-el 2 years ago

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Proxy Setting Grayed Out

I am using Windows 10 with Firefox 99.0 and I am trying to configure a Manual Proxy but my Proxy settings are all grayed out so I cannot even select Manual Proxy. I am l… (read more)

I am using Windows 10 with Firefox 99.0 and I am trying to configure a Manual Proxy but my Proxy settings are all grayed out so I cannot even select Manual Proxy. I am logged in to my Firefox account. This happens both with and without VPN.

Asked by SuMo Bot 3 years ago

Last reply by SuMo Bot 3 years ago

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Does not print from browser to WiFi printer

A Wi-Fi connected printer is available. On work it is necessary to print some reports from the browser. But they are not printed, although everything works from office pr… (read more)

A Wi-Fi connected printer is available. On work it is necessary to print some reports from the browser. But they are not printed, although everything works from office programs or viewing PDF files. Help. Advise a solution.

Asked by SuMo Bot 3 years ago

Last reply by SuMo Bot 3 years ago

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2 internet Service providers

I had a service provider in Montreal Quebec citenet.net , My firefoxe account was with them , I would like to move my account using my google email on an other internet s… (read more)

I had a service provider in Montreal Quebec citenet.net , My firefoxe account was with them , I would like to move my account using my google email on an other internet service provider in ste-Marguerite du Lac Masson Quebec how can I do that ?

Asked by Georges 3 years ago

Answered by cor-el 3 years ago

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Printed page date (foot note) incorrect.

Date: 10 May 2022 AusEST Firefox 100.0 (64-bit) Mac desktop: Apple Silicon Mac mini (M1, 2020) - macOS Monterey v12.3.1 (problem occurred prior years using I… (read more)

Date: 10 May 2022 AusEST

Firefox 100.0 (64-bit) Mac desktop: Apple Silicon Mac mini (M1, 2020) - macOS Monterey v12.3.1 (problem occurred prior years using Intel/iMac 2015; and previous macOS) Extensions: DuckDuckGo Privacy Essentials; HTTPS Everywhere; NoScript Plugins: OpenH264 Video Codec provided by Cisco Systems,Inc. Location: Australia EST


I am wondering if the following is a known problem. If so, I haven’t been able to find the solution online.

I keep copies of home rental online payments as proof of payment should there be a discrepancy with the real estate agency.

This problem can also apply in other situations, for example payment of online purchases, or movement of large amounts of money to varying institutions.

Sometimes the bank payment is delayed and I would like to ensure that not only the date of payment is accurate but also that the time of payment is relatively close. I am finding that the file printed when banking via Firefox is not time dated relatively close to the time of payment. I use Firefox solely for banking as a secure method.

Upon payment I am presented with a bank receipt and an option to print it, all within Firefox’s desktop application. After pressing the PRINT button I choose to print as PDF and save to the computer. The resulting file is what I am referring to.

The pdf receipt is shown with default details at the top and bottom of the page, the bottom being where the date and time of pdf printing occurred. The discrepancy is between that time shown and the actual time of payment. The difference can be sometimes up to 12 hours!

Can someone please assist me to rectify the situation?

Kind regards, Harauld

Asked by SuMo Bot 3 years ago

Last reply by SuMo Bot 3 years ago