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  • Archived

Firefox stalls on youtube videos. No other browser does that. Why?

Firefox stalls and stops on youtube videos. Chrome, Chromium, Opera do not. Same computer-Linux Mint-only Firefox fails. Tried reinstall, tried all the answers on the int… (read more)

Firefox stalls and stops on youtube videos. Chrome, Chromium, Opera do not. Same computer-Linux Mint-only Firefox fails. Tried reinstall, tried all the answers on the internet, nothing works. I've used Firefox for years and never had this problem. Guess I'll have to move on unless there is a REAL fix for this

Asked by geosimonis 6 months ago

Last reply by jonzn4SUSE 6 months ago

Lost bookmarks & history; lost profile. Did Firefox change the name of a mount point?

This is so strange as to be almost unbelieveable. It began as a profile issue. Everything is okay now, but there was much weirdness. I think this is a worthwhile read and… (read more)

This is so strange as to be almost unbelieveable. It began as a profile issue. Everything is okay now, but there was much weirdness. I think this is a worthwhile read and I'm eager to hear any ideas regarding what happened.

The bottom line: If Firefox changed the name of a mount point, that was/is a bad idea -- developers take note.

I run Firefox (latest) in a Linux Mint Guest inside a VirtualBox virtual machine with a Windows Host. The Firefox application is installed as usual, but the profile is here: 'FireFox Profile.vhd' -- a virtual USB that, on VM boot, VBox mounts here: '/media/mark/FireFox Profile/'.

The profile is: '/media/mark/FireFox Profile/mwad0hks.default/'.

Events: 1 - In a proven Linux Mint VM, today I booted the VM as usual but Firefox apparently lost my bookmarks & history. Why? I'll probably never know. 2 - I created a new profile hoping that in the process, I'd be given the option to use an existing profile -- no dice, FF created a new, blank profile. 3 - I discovered that I now had these: 3.1 - '/media/mark/FireFox Profile/', and 3.2 - '/media/mark/FireFox Profile1/'. 4 - I closed FF, launched Nemo, and tried to delete 'FireFox Profile1' but was refused. 5 - After much fiddling of the contents of 'FireFox Profile.vhd' mounted in Windows (to make it accessable outside the VM) I backed up 'FireFox Profile.vhd' -- good thing I did that. 6 - I realized that the mount point must have been renamed from '/media/mark/FireFox Profile/' to '/media/mark/FireFox Profile1/'. 7 - Sure enough, I launched the VM and deleted '/media/mark/FireFox Profile/' -- remember that '/media/mark/FireFox Profile1/' could not be deleted. 8 - So I concluded that "something" must have renamed the Linux VM mount point from '/media/mark/FireFox Profile/' to '/media/mark/FireFox Profile1/'.

I conclude that FF must have done the renaming in step 2.

I launched the Linux VM aiming to search how to rename the mount point back to its original name and low and behold, FF now found the correct profile and everything was happiness again. End of story. Or is it?

Asked by Mark Filipak 2 months ago

Last reply by Mark Filipak 2 months ago

long term problems with Firefox on Linux Mint 19.3

I have been using Firefox since Navigator finally folded. A couple of years ago I switch OS over to Linux Mint. I was using Firefox 64 at the time of the switch. I am cur… (read more)

I have been using Firefox since Navigator finally folded. A couple of years ago I switch OS over to Linux Mint. I was using Firefox 64 at the time of the switch. I am currently using Firefox 97. Ever since that time I have had 2 problems that I can not solve. These "problems" do not happen all the time but they have very often. Several times an hour as a matter of fact. The problems are: 1. When I right click on an item within a couple of inches of the right hand side of the screen, the reaction is unpredictable. Right Click means press the right hand mouse button and then release it. Example: When I right click on an image in the middle of the page to open that image in a new window - the right click menu opens and I can select the operation I want performed. No problem. But if the image desired is on the right hand, on or close to the edge of the page, right clicking causes another operation, totally unrelated to the right click menu to occur. The right click menu never appears. Sometimes I am presented the Save as File option. Sometime I get the Block Element option. And sometimes I get the Inspect Accessibility Properties option. I have no control over which function will appear. If the page size is larger than the screen size and I move the slider at the bottom of the screen to bring the image to the middle of the screen, the problem does not occur. So the problem only exists on that 2 or 3 inches of the right hand edge of the screen. And it happens regardless of what size monitor or what monitor settings I'm using. The work around is to press and hold the right mouse buttom. This allows the right click menu to appear and I can select the option I want. But this happens only on items within a couple of inches closest to the right hand side of the screen. No where else. The Mint "experts" tell me the problem is in Firefox and not in Mint.

2. Clicking Off (I.E. clicking on a unoccupied or unused section of the screen in order to terminate a called function such as the right click menu). Doing this often (but not always) results in the entire Firefox screen minimizing itself to a very small, but still visible box in the middle of the monitor.

Do the developers of the Firefox browser have any idea what is happening and how I can fix or prevent it?

Asked by tramp116 5 months ago

Last reply by tramp116 5 months ago

Audio becomes crackly after visiting some websites

I am using Mozilla Firefox for Linux Mint, version mint-001 - 1.0, though I have had this same problem for many versions of Firefox on Linux on this particular computer. … (read more)

I am using Mozilla Firefox for Linux Mint, version mint-001 - 1.0, though I have had this same problem for many versions of Firefox on Linux on this particular computer. When visiting duolingo.com and doing the exercises, the sound is incredibly choppy, as if it is extremely low bitrate. What's more, this also corrupts the sound on other websites, for example, bandcamp.com. If I start up Firefox and visit bandcamp.com, the audio is fine, but once I visit duolingo.com it corrupts the sound on bandcamp.com and other sites until I restart Firefox. I suspect this is a driver issue. I have tried in troubleshooting mode, with a different profile etc.

System Info:

System: Kernel: 5.4.0-104-generic x86_64 bits: 64 compiler: gcc v: 9.3.0

          Desktop: Cinnamon 5.2.7 wm: muffin dm: LightDM Distro: Linux Mint 20.3 Una 
          base: Ubuntu 20.04 focal 

Machine: Type: Desktop System: AlphaSync product: 1145569 v: N/A serial: <filter>

          Mobo: ASUSTeK model: PRIME B450M-A II v: Rev X.0x serial: <filter> 
          BIOS: American Megatrends v: 3002 date: 03/10/2021 

CPU: Topology: 8-Core model: AMD Ryzen 7 3700X bits: 64 type: MT MCP arch: Zen

          L2 cache: 4096 KiB 
          flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm bogomips: 114982 
          Speed: 2196 MHz min/max: 2200/3600 MHz Core speeds (MHz): 1: 2195 2: 2196 3: 2196 
          4: 2195 5: 2192 6: 2192 7: 2185 8: 2188 9: 2196 10: 2196 11: 2192 12: 2190 13: 2191 
          14: 2195 15: 2196 16: 2196 

Graphics: Device-1: NVIDIA vendor: Micro-Star MSI driver: nvidia v: 470.103.01 bus ID: 08:00.0

          chip ID: 10de:2484 
          Display: x11 server: X.Org 1.20.13 driver: nvidia 
          unloaded: fbdev,modesetting,nouveau,vesa resolution: 2560x1440~60Hz, 2560x1440~100Hz 
          OpenGL: renderer: NVIDIA GeForce RTX 3070/PCIe/SSE2 v: 4.6.0 NVIDIA 470.103.01 
          direct render: Yes 

Audio: Device-1: NVIDIA vendor: Micro-Star MSI driver: snd_hda_intel v: kernel bus ID: 08:00.1

          chip ID: 10de:228b 
          Device-2: AMD Starship/Matisse HD Audio vendor: ASUSTeK driver: snd_hda_intel v: kernel 
          bus ID: 0a:00.4 chip ID: 1022:1487 
          Sound Server: ALSA v: k5.4.0-104-generic 

Network: Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet vendor: ASUSTeK

          driver: r8169 v: kernel port: f000 bus ID: 07:00.0 chip ID: 10ec:8168 
          IF: enp7s0 state: up speed: 1000 Mbps duplex: full mac: <filter> 

Drives: Local Storage: total: 931.51 GiB used: 458.07 GiB (49.2%)

          ID-1: /dev/sda vendor: Seagate model: ST1000DM010-2EP102 size: 931.51 GiB 
          speed: 6.0 Gb/s serial: <filter> 

Partition: ID-1: / size: 427.10 GiB used: 229.04 GiB (53.6%) fs: ext4 dev: /dev/sda5

          ID-2: swap-1 size: 30.83 GiB used: 0 KiB (0.0%) fs: swap dev: /dev/sda6 

Sensors: System Temperatures: cpu: 35.6 C mobo: N/A gpu: nvidia temp: 47 C

          Fan Speeds (RPM): N/A gpu: nvidia fan: 0% 

Repos: No active apt repos in: /etc/apt/sources.list

          Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list 
          1: deb https: //mirror.cov.ukservers.com/linuxmint una main upstream import backport
          2: deb http: //archive.ubuntu.com/ubuntu focal main restricted universe multiverse
          3: deb http: //archive.ubuntu.com/ubuntu focal-updates main restricted universe multiverse
          4: deb http: //archive.ubuntu.com/ubuntu focal-backports main restricted universe multiverse
          5: deb http: //security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse
          6: deb http: //archive.canonical.com/ubuntu/ focal partner

Info: Processes: 330 Uptime: 3h 39m Memory: 31.33 GiB used: 2.22 GiB (7.1%) Init: systemd

          v: 245 runlevel: 5 Compilers: gcc: 9.4.0 alt: 10/9 Client: Unknown python3.8 client 
          inxi: 3.0.38

Asked by grahamclemo 4 months ago

Last reply by jonzn4SUSE 4 months ago

  • Archived

Firefox 97.0 Browser Add-Ons Theme Display:

Hi, I am using Linux Mint 20.3 on my desktop computer, fully updated to Firefox version 97.0 (64-bit). I have been using for quite a while and become somewhat attached to… (read more)

Hi, I am using Linux Mint 20.3 on my desktop computer, fully updated to Firefox version 97.0 (64-bit). I have been using for quite a while and become somewhat attached to the theme "Sidewalk Snowman - by the candy store" by Poppy.

1. Upon the switch of Linux Mint to use Mozilla default settings in Firefox version 96.0 I noticed that all menubar drop down boxes are now dark/black in colour. Also I notice that basically all control option box related menu/dropdown backgrounds now have a dark/black background including their titlebars making labels difficult to read/see (Excluding custom Browser search page).

2. This is causing the separators in bookmarks and titlebar names quite difficult to now see.

3. Disabling "Sidewalk Snowman" by the following: Tools > Add-ons and Themes > Themes > Sidewalk Snowman (ticking) disable - does in fact revert Firefox 97.0 to default theme and things are easy to see (separators/labels in titlebars and drop down box windows then have a white background.

4. For example the "Top Hat on Snowman" by MaDonna theme appears with no noticable issues. in Firefox 97.0 (64 bit).

5. Is there a solution for this to where I can perhaps more comfortably continue to use the "Sidewalk Snowman by Poppy" as before but with the newer version of Firefox 97.0 (64 bit) on my desktop computer?

-Best Wishes

Asked by Panorain 6 months ago

Last reply by Panorain 5 months ago

Mozilla Firefox and preview PDF in Outlook for Web

Mozilla Firefox for linux Mint 99.0.1 (64 bit) - mint-001 Using Outlook web, when viewing pdf documents, it displays strange symbols (incorrect font sets are probably us… (read more)

Mozilla Firefox for linux Mint 99.0.1 (64 bit) - mint-001


Using Outlook web, when viewing pdf documents, it displays strange symbols (incorrect font sets are probably used).

I point out that using Chrome the problem does not arise.

I also installed the microsoft fonts thinking it might solve the problem I attach illustrative image.

Best Regards. Salvatore

Asked by spicer150 3 months ago

Last reply by jonzn4SUSE 3 months ago

  • Archived

turn off enterprise control on Linux os

I am a retired person trying to use Firefox on a Linux os computer i OWN. To day, Firefox has become unstable. I see in my settles that an "enterprise" now controls my … (read more)

I am a retired person trying to use Firefox on a Linux os computer i OWN. To day, Firefox has become unstable. I see in my settles that an "enterprise" now controls my copy of firefox.

How can I eliminate this obstruction?

Most discussion of this problem discusses Windows os and is useless to me.

My os is LinuxMint 19 (Tara)

Please advise!

Asked by rholcomb786 6 months ago

Last reply by cor-el 6 months ago

In LinuxMint 20.3 FF does not open in desktop which called it.

When I click on the Firefox icon the app opens in which ever desktop it opened in last, not in the one the user (me that is) is currently in. Annoying but not critical. … (read more)

When I click on the Firefox icon the app opens in which ever desktop it opened in last, not in the one the user (me that is) is currently in. Annoying but not critical.

This problem appeared after I upgraded to LM 20.3 and the latest FF in Flatpak so I have no idea if the problem is LM or FF or both.

Linux Mint 20.3 Cinnamon Firefox "Mozilla Firefox Flatpak - 1.0 98.0.1 (64 bit)

Asked by johnb0647 4 months ago

Last reply by johnb0647 4 months ago

Message "Browser being managed by your organization" is new.

The message about the "Browser being managed by your organization" that shows up in Firefox settings, is new. I've been using Linux mint with Firefox for over a year on m… (read more)

The message about the "Browser being managed by your organization" that shows up in Firefox settings, is new. I've been using Linux mint with Firefox for over a year on my own personal laptop and this message just showed up in my Firefox settings kind of out of the blue.. Can it be related to version 100? I was just trying to do something online. totally unrelated to the Firefox settings, and now I've spent a considerable amount of time trying to get rid of this policy. I tried to set the AppUpdate policy to true, but it still will not allow me to check for updates in the settings, or if I go under help, about. I do not use the laptop often, so this is the first time I've been unable to check for updates, and I would prefer not to have an enterprise security policy running on my personal laptop. I do not know how it came to be on the laptop but any help removing, or resetting the controls would be greatly appreciated.

Asked by artlawrence 1 month ago

Last reply by artlawrence 1 month ago

  • Solved
  • Archived

When clicking on a custom shortcut for Private Browsing window, Firefox opens a regular window next to it

Hello! I am using Firefox ESR in Linux Mint 18.3 32-bit. For convenience, a few years ago I've created a start menu (main menu) shortcut to quickly open a Private Browsi… (read more)

Hello! I am using Firefox ESR in Linux Mint 18.3 32-bit. For convenience, a few years ago I've created a start menu (main menu) shortcut to quickly open a Private Browsing window. Before the recent switch from ESR branch 78 to 91 this shortcut was working as intended, but now, it opens a Private Browsing window and a regular browsing window. Here, I've made a short video about this issue that should help to better explain everything https://youtu.be/ccioyh0gJxA https://youtu.be/ccioyh0gJxA To some, this might seem like a non-issue, but I'd like to have a shortcut that would allow me to launch a Private Browsing window and a Private Browsing window alone.

Asked by Firefox-VM 8 months ago

Answered by Firefox-VM 8 months ago

  • Archived

linux firefox not saving logins

Firefox on my Win 10 desktop seems to be saving logins just fine, but Firefox on my linux laptop isn't. Instead of saving the logins I've actually used (manually) to log… (read more)

Firefox on my Win 10 desktop seems to be saving logins just fine, but Firefox on my linux laptop isn't. Instead of saving the logins I've actually used (manually) to log into a website, it offers me instead the next time I attempt to log into the website a list of some user IDs I've never used on that website. Why is that?! Anybody have any idea why, where saving logins is concerned, my Windows Firefox is working fine, but my linux Firefox is not? Thanks for any insight you can provide.

Asked by rearlclay1 6 months ago

Last reply by rearlclay1 6 months ago

Tabs not visible

FFox 101.0.1 (64-bit) running in Linux Mint 20.3 Just installed the latest Mint (clean install) and the latest FFox. FFox tabs are arranged along the bottom of the window… (read more)

FFox 101.0.1 (64-bit) running in Linux Mint 20.3

Just installed the latest Mint (clean install) and the latest FFox.

FFox tabs are arranged along the bottom of the window! Tabs only appear below the bookmarks panel on the left. On the right, the browser panel is atop the tabs, so the tabs can't be seen. New tabs can't be seen. There appears to be no setting to control top/bottom tab placement -- of course, I want tabs across the top and visible, please. Help!

Also, above "Preferences" > "General" (about:preferences#general), there's an info box that says "Your browser is being managed by your organization". Help!


Regards, Mark.

Asked by Mark Filipak 1 month ago

Last reply by Paul 1 month ago

Firefox hangs/freezes

Running Firefox on Linux Mint Mate 19.2 for several years. After updating FF to v. 102.0, started to experience random screen freezes- no response to mouse or keyboard i… (read more)

Running Firefox on Linux Mint Mate 19.2 for several years. After updating FF to v. 102.0, started to experience random screen freezes- no response to mouse or keyboard input. Closing and restarting FF resets the browser but it eventually refreezes. Also since update, various profile elements such as font size do not display properly on some sites and settings on some sites are not retained on restart, as was the case in previous versions. Tabs added to home page do not launch until selected, where in previous versions of FF those sites loaded automatically when opening FF. Updating to v. 102.0.1 has made no difference.

Asked by stevenartigas 2 weeks ago

Last reply by stevenartigas 1 week ago

FF 100 on Linux Mint 20 cannot access any websites. Tor can. TBird email can.

FF 100 on Linux Mint 20 cannot access any websites. Tor can. TBird email can. I'm on an older Ubuntu with FF 94 writing this. How do I get back to previous FF? URGENT!!! … (read more)

FF 100 on Linux Mint 20 cannot access any websites. Tor can. TBird email can. I'm on an older Ubuntu with FF 94 writing this. How do I get back to previous FF? URGENT!!!

Asked by truthb.be.told 2 months ago

Last reply by cor-el 2 months ago

Re: Closing instead of minimizing

Clicking on minimize(top right corner) shuts down Firefox, instead of just minimizing. This has been happening for at least 5 months now, even though I have reformatted c… (read more)

Clicking on minimize(top right corner) shuts down Firefox, instead of just minimizing. This has been happening for at least 5 months now, even though I have reformatted computer a few times, and reinstalled FF. I up date as it becomes available. Currently, using FF,v98,64b, Linux Mint,20.3.

Asked by tosim91 5 months ago

Last reply by tosim91 4 months ago

Firefox Crash Bug Report

Firefox On Linux Persists with a problem that many webpages that are useful,such as wikipedia,youtube or any others crash the browser because for no reason,it returns an … (read more)

Firefox On Linux Persists with a problem that many webpages that are useful,such as wikipedia,youtube or any others crash the browser because for no reason,it returns an error message saying that i have multiple tabs open when there are only 2 tabs shown at the screen at one time,is this normal? i found this out in 100.0.2 and no,some useful websites like troubleshooting or websites with multiple file links for example can still run like they normally would

Asked by robinarensgamer 2 months ago

Last reply by jonzn4SUSE 1 month ago

FF uses all 4 GB RAM

FF uses all memory. I start computer. Start FF to blank page. No Internet connection. No other programs running. Ran memtest before - all Crucial RAM good. If I leave FF … (read more)

FF uses all memory. I start computer. Start FF to blank page. No Internet connection. No other programs running. Ran memtest before - all Crucial RAM good. If I leave FF on, doing nothing all RAM will be used. Linuxmint 20.3, FF 100. Does this happen with Windows or Mac?

Asked by borgward 2 months ago

Last reply by Tan Chee Keong 2 months ago

  • Solved

Crash when loading some tabs on VNC server host

Since the Firefox 99 update loading some pages (for example, the Gmail sign-in page) using Firefox on my Linux Mint machine, that I'm running a VNC remote desktop session… (read more)

Since the Firefox 99 update loading some pages (for example, the Gmail sign-in page) using Firefox on my Linux Mint machine, that I'm running a VNC remote desktop session on, results in a crash.

Crash report ID: bp-5dc1e89d-dc1f-40f2-9dbe-7f4380220419

I've tried running Firefox in safe-mode and the crash doesn't happen, but turning off hardware acceleration, swapping to default themes, removing all extensions, and completely removing Firefox and the .mozilla folder and then re-installing Firefox have not changed the crash behaviour in the absence of the safe-mode flag.

I would appreciate help in identifying what other paths of investigation I can take.

Asked by KhaanephEx 3 months ago

Answered by KhaanephEx 2 months ago

Firefox Doesn't Open Properly on Linux Mint

I started using Linux Mint a few months ago, and since then have had issues with opening Firefox on startup. The attached image shows roughly what Firefox does the first … (read more)

I started using Linux Mint a few months ago, and since then have had issues with opening Firefox on startup. The attached image shows roughly what Firefox does the first time I try to open it after starting my computer. I usually have to close and re-open it 5-10 times before it will launch properly. At this point, I usually manually recover my previous session. Does anybody know of a potential fix to this problem? I have tried updating Firefox and have also tried uninstalling and reinstalling.

Asked by joshuamoler00 3 months ago

Last reply by Terry 3 months ago