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r.countGraphemes is not a function

I sent message below to Bluesky support and have tried all their suggestions (all relating to Firefox), but to no avail. MacBook Pro OS 10.14.6. Yesterday (9Dec2025) I … (read more)

I sent message below to Bluesky support and have tried all their suggestions (all relating to Firefox), but to no avail.

MacBook Pro OS 10.14.6. Yesterday (9Dec2025) I could open Bluesky & see my profile but could not add a new post. I then did an ‘age verification’ and received confirming emails. When pressing ‘New Post’ button just went to blank page. Under ‘notifications’ at the top, was a message “''''! r.countGraphemes is not a function''''”. I am accessing using ‘Firefox 115.31.0esr (64-bit)’. I have deleted caches, re-started ‘Firefox’ and re-signed into Bluesky, but problem persists.

Could you please advise how I can overcome this problem. Thank you, best regards.

Asked by cdavis6 23 hours ago

Last reply by jscher2000 - Support Volunteer 22 hours ago

Firefox 115.29.0esr does not show ALL opened windows

Hi, it's bizarr, but my Firefox v 115.29.0esr does not show all opened windows in the window. Example: I have 9 windows open, and each windows with different amounts of… (read more)

Hi,

it's bizarr, but my Firefox v 115.29.0esr does not show all opened windows in the window.

Example: I have 9 windows open, and each windows with different amounts of opened tabs.

Firstly, when switching with "cmd <" from window to window, it does not show all windows in the "Window"-menu. Sometimes it show 3, sometime 1, sometime 7, sometimes no other window in the window. But the windows menu should show all opened windows in each window.

Can someone explain that? Is there a setting somewhere in preference ?

I had created a pdf with 9 window screenshots, which shows the problem with super clarity. But unfortunately this community message form does not accept pdf !

It would be best imo if the windows menue show all opened window and in plus for each window also the tabs open in each.

Thanks !

PS: am using MacBook Pro mid 2012 with macOS 10.14.6 Mojave

Asked by schlauer fuchs 3 weeks ago

  • Archived

Firefox 121.0 links all go to 404

Today, with the newest but 1 version of Firefox, and an Mac running newest Sonoma, every time I click on a line indicating it;s a link to another web page, I get 404. A… (read more)

Today, with the newest but 1 version of Firefox, and an Mac running newest Sonoma,

every time I click on a line indicating it;s a link to another web page, I get 404.

Alway, it keeps telling me that Firefox could not update automatically/

Can anyone tell me how to stop the cancellation of links to another url?

Asked by Jerry 1 year ago

Last reply by cor-el 1 year ago

Missing icons in WordPress 6.9 when using Firefox

After upgrading to WordPress 6.9 I can no longer see icons in the text editor, even within the theme I'm using. Also, when a box is checked (e.g. "Category" when you've c… (read more)

After upgrading to WordPress 6.9 I can no longer see icons in the text editor, even within the theme I'm using. Also, when a box is checked (e.g. "Category" when you've created a post), the box is highlighted but there is no checkmark and you can't select multiple categories. Same for ANY box, actually. I've attached screenshots.

These issues do not appear when using Chrome. Really annoying because Firefox is my default browser and now I will have to do my WordPress development using Chrome. I really hope there's a fix for this, either via WordPress or Firefox.

Asked by anne62 1 week ago

MEDIA_ERR_SRC_NOT_SUPPORTED

Hi Mozzies When I try to play news videos from my local radio station I get this error. The videos originate from our local TV channel which uses Brightcove hosting. S… (read more)

Hi Mozzies When I try to play news videos from my local radio station I get this error. The videos originate from our local TV channel which uses Brightcove hosting. Safari and Google Chrome can play the videos. If I go to the source on the TV channel, I can play the video. Hardware MacBook Pro OSX 10.14.6. FireFox version 115.30.0esr (64-bit)

Asked by phazir50 6 days ago

Last reply by phazir50 6 days ago

'Browser no longer supported'

I am receiving messages from my banks that my browser is no longer supported or that I should update my browser but my settings mean Firefox automatically updates. Howeve… (read more)

I am receiving messages from my banks that my browser is no longer supported or that I should update my browser but my settings mean Firefox automatically updates. However, I cannot read PDF statements even though I have Adobe Acrobat Reader installed and, on further investigation, I see that Firefox no longer supports Adobe Reader. I am a fierce supporter of Firefox but does this mean I have to use another browser?

Asked by Sue16 5 days ago

Last reply by James 5 days ago

  • Archived

Peer’s Certificate has been revoked

My website (onefishfoundation.org) will not load on Firefox. Instead, I get the "Secure Connection Failed" message with the above statement. This just started happening t… (read more)

My website (onefishfoundation.org) will not load on Firefox. Instead, I get the "Secure Connection Failed" message with the above statement. This just started happening today. My website loads fine It loads with every other browser.

I've tested my certificates on SSLShopper and WhyNoPadlock and there were no issues on either. I've cleared the cache and history on my browser.

I've closed and re-opened the browser.

How do I fix this?

Thanks,

Colles

Asked by colles 1 year ago

Last reply by TyDraniu 1 year ago

paypal is blocked

paypal is blocked on firefox .... why???? it was fine just a few days ago... but yesterday its blocked for security reasons?? the site is unsecure??? something is not … (read more)

paypal is blocked on firefox .... why???? it was fine just a few days ago... but yesterday its blocked for security reasons??

the site is unsecure???

something is not right about this.

running mac os mojave firefox 115.29

Asked by tibby8me 1 month ago

Last reply by TyDraniu 2 weeks ago

  • Archived

Issues With Video and Audio Playback

For the longest time (can't pinpoint when it started) I've been having issues with Firefox on desktop (Macbook) playing videos and occasionally audio. Video playback will… (read more)

For the longest time (can't pinpoint when it started) I've been having issues with Firefox on desktop (Macbook) playing videos and occasionally audio. Video playback will be functioning fine, then there seems to be a "trigger"...For ex. I have noticed this is often me trying to play a Twitter video, which won't play normally, and suddenly NO video playback of any kind (and sometimes audio) will work...Youtube, Netflix, you name it.

The only thing that "fixes" the issue (until it pops up again the next time) is quitting Firefox and starting it back up again, usually clearing my cache first for good measure. I have tried disabling all extensions and it has no effect. I have tried playing the video in a private window/incognito—no effect. If I open up Chrome and try to play the same videos I have absolutely no issues.

My Firefox says it is currently up to date, though I am running an older version iOS (Mojave). I have googled and seen many other people having this issue but haven't seen anyone chime in with a fix that actually works. Any ideas?

Asked by Bee M 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Owl Zoom add on not working

Hello. The Owl Zoom add on for Firefox OSX has stopped working. No changes made to any options or add ons. Date noticed about mid- December 2023. Reverting Firefox to … (read more)

Hello. The Owl Zoom add on for Firefox OSX has stopped working. No changes made to any options or add ons. Date noticed about mid- December 2023. Reverting Firefox to its state from before the issue occurred did not resolve the issue. This process does not work: "Click on 'Settings' and the pop up menu has an item for 'Zoom'. Click on 'Normal 100%' and a pop up list for several zoom values should appear but it does not appear. In addition there is no Owl Zoom icon in the video task bar. This has happened on two iMacs and one Macbook Pro at the same time so not device specific.

Asked by phazir50 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

"Window" drop-down menu missing open windows

Firefox "Window" drop-down menu is missing open windows. This has happened for a few upgrades. If I add a new blank window, the drop-down menu will fully populate, thoug… (read more)

Firefox "Window" drop-down menu is missing open windows. This has happened for a few upgrades. If I add a new blank window, the drop-down menu will fully populate, though if I navigate to any of the other pages, it goes back to being incomplete.

Asked by new iPad Pro 1 year ago

Last reply by new iPad Pro 1 year ago

  • Archived

Shortcuts disappearing

Hi, my shortcuts have all disappeared. I've looked on the browser.newtabpage.pinned and all of my saved websites are listed there. But when I open a new tab they're all b… (read more)

Hi, my shortcuts have all disappeared. I've looked on the browser.newtabpage.pinned and all of my saved websites are listed there. But when I open a new tab they're all blank and I can't seem to add any new shortcuts either. (Also I'm not good with technology so if you do have a suggestion on how I can fix this please tell me exactly where I need to type in a command or whatever because I didn't realise I could do that until just now.) All my bookmarks are still there and obviously it remembers my saved sites so? Thanks :•)

Asked by jemmaa 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

synchronize the bookmarks

I have installed the Firefox browser (latest version) on my MacbookPro and on a MacbookAir. How can I synchronize the bookmarks? Is this possible with iCloud? Thank you!!… (read more)

I have installed the Firefox browser (latest version) on my MacbookPro and on a MacbookAir. How can I synchronize the bookmarks? Is this possible with iCloud? Thank you!!!

Asked by f.hoeher 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Bookmark with bank log-in created by someone else

I noticed an Other Bookmarks folder in my bar yesterday. Clicking on it showed 3 bookmarks: One labeled as move: https://www.lyricsondemand.com/tvthemes/rawhidelyrics.ht… (read more)

I noticed an Other Bookmarks folder in my bar yesterday. Clicking on it showed 3 bookmarks: One labeled as move: https://www.lyricsondemand.com/tvthemes/rawhidelyrics.html One for Google And one for my bank account with log in information all filled in so that you only had to click submit to get into my bank account

I didn't create any of these. What is most disturbing is my bookmark for my bank account log in is first enter username, hit submit, then password is auto-filled in the next screen, hit submit to log in and see account details.

Again, I didn't create any of these!!! How can I see when they were created?

Can I see how they were created?

Anything else?

This is of course very disturbing!

I have changed my log in and password and checked off every notification feature in my online banking privacy area.

Thank you

Shaun

Asked by ShaunTru6 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How to restore multi-account containers?

I use multi-account containers extensively. Unfortunately, my laptop recently broke so I had to pull out my desktop which was in storage. I hadn't used my desktop in a fe… (read more)

I use multi-account containers extensively. Unfortunately, my laptop recently broke so I had to pull out my desktop which was in storage. I hadn't used my desktop in a few years, so I had to update Firefox to make it work.

Then I discovered that the multi-account container feature no longer works. It says it isn't supported in this latest version.

Is there any good way to fix this?

The multi-account container feature was what finally let me switch to the safety and privacy of Firefox. Prior to that, I used Chrome, but the multi-account containers were even better since I didn't have to tie a different account to each container.

It looks like I could roll Firefox back to an earlier version, but that would require creating an entirely new firefox account. It took me a substantial amount of time to get this one set up the way I like. I understand that you all want to protect my data, but frankly I feel like I've been put between a rock and a hard place.

Thank you for any help you are able to provide.

Asked by diamond_d 1 year ago

Last reply by cor-el 1 year ago

Changing appearance of site

Is there a way to change the size of the sections in Firefox? For instance, I don't need so much space for the listings of Inbox, Sent etc. or the Tabs but would like to… (read more)

Is there a way to change the size of the sections in Firefox? For instance, I don't need so much space for the listings of Inbox, Sent etc. or the Tabs but would like to have more space for the web pages themselves. I ask because I've got a sight impediment and have to increase the text size. This means that the web "window" (Sorry, don't know the correct terminology) is so big that I have to scroll down to see it.

Asked by Mgriff 3 months ago

Last reply by TyDraniu 3 months ago