• Archived

Sound Cracks on Pausing-Unpausing a Video on Any Webpage

Hi, Using Firefox version 83.0 on MacBook Pro 2019 16 inch model. When I pause a video on any webpage, I hear a sudden loud "crack" sound from the speakers. It also happe… (read more)

Hi,

Using Firefox version 83.0 on MacBook Pro 2019 16 inch model. When I pause a video on any webpage, I hear a sudden loud "crack" sound from the speakers. It also happens when I unpause, jump backward or forward in the video. If I mute the sound of the video and try to pause/unpause, there is no problem.

I checked the same situation with other browsers. There are no problems with them.

I hope there is a solution to this.

Thanks.

Asked by ersoyci 1 year ago

Firefox v.100 won't work on MacOS El Capitaine

Invited by your recent email, I downloaded and installed Firefox v.100 onto my old but still very trusty MacBook Pro laptop, which can't reliably run anything later than … (read more)

Invited by your recent email, I downloaded and installed Firefox v.100 onto my old but still very trusty MacBook Pro laptop, which can't reliably run anything later than El Capitaine. It downloaded and installed ok, but then refused to work, with a message that v.100 needs at least High Sierra to operate. There was no warning of this prior to installation. I searched the disc with Disk Drill, hoping to resurrect the older version of Firefox. However, it seems that v.100 has overwritten the previous version rather than deleted it, since Disk Drill could find no trace of any version, deleted or otherwise, other than v.100.

I note that you retain backnumbers of Firefox on your website - so my question is "Which one should I download that will reliably work on El Capitaine?" I'm currently forced to use an old version of Safari as a browser on the laptop which I dislike intensely. I'm submitting this question from my desktop machine running High Sierra, on which v.100 works very well.

Many thanks in advance for your assistance. Gareth Bennett

Asked by garethb 3 months ago

  • Locked

Firefox preference policy missing from gpedit.msc

duplicate of /questions/1376925 thread. I am trying to address a STIG V-251569 I already downloaded the firefox template policy v3.9 and moved adml and admx files to the… (read more)

duplicate of /questions/1376925 thread.

I am trying to address a STIG V-251569 I already downloaded the firefox template policy v3.9 and moved adml and admx files to the proper place here: C:\Windows\PolicyDefinitions and here: en-US then after running gpupdate /force from command prompt i navigate here from gpupdate.msc: Local Computer Policies => Administrative Templates => Mozilla => Firefox => Preferences (Deprecated)

Question: Why is "browser.contentblocking.category" missing in the policy for Firefox enterprise?

Asked by reggies_mail100 3 months ago

Firefox versions above 86.0.1 crash out on Saves and Save As with Windows 8.1

Whenever I try to update to a new version of Firefox from v86.0.1, they frequently crash out while trying to use a Save or Save As command. I have tried with multiple ve… (read more)

Whenever I try to update to a new version of Firefox from v86.0.1, they frequently crash out while trying to use a Save or Save As command. I have tried with multiple versions up to this v100, and they still do it. I have always had to revert back to the v86. I have tried most fixes that are shown on your help site, and in the Firefox settings. I am using the following hardware:

Processor AMD A10-7700K Radeon R7, 10 Compute Cores 4C+6G, 3400 Mhz, 2 Core(s), 4 Logical Processor(s)


AMD R70-370 Direct X 11 12-gigs of RAM 2-gigs of Graphics Card RAM Windows 8.1 version


Thank you very much for your help.

Asked by hulettterry885 2 months ago

Changing colors in Firefox 100

Since the recent update to Firefox 100 the only usable theme seems to be the light theme. When using other themes, for example the dark theme, some areas of Firefox becom… (read more)

Since the recent update to Firefox 100 the only usable theme seems to be the light theme.

When using other themes, for example the dark theme, some areas of Firefox become unreadable. For example the tab bar:

https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2022-05-13-11-36-27-973853.png

How can I change these colors individually, so I can use the dark theme again but still see and read my open tabs?

Asked by marijow 2 months ago

Firefox still saves to desktop when file system blocked to users... Thoughts?

We have removed all taskbar icons but the builtin adobe app still presents a download button. When clicked it fails on the windows file system but then resorts to the de… (read more)

We have removed all taskbar icons but the builtin adobe app still presents a download button. When clicked it fails on the windows file system but then resorts to the desktop and somehow succeeds. Users are locked out - but it still saves. Anyone know how to remove this download option and/or block it?

thanks,

             Jon

Asked by jon.dickens 2 months ago

Is there any fix to show transparent png background instead of dark gray?

When I try to load a png file with transparent background into firefox 35.0.1, the background appears black. I've already tried Transparent standalone images add-on with … (read more)

When I try to load a png file with transparent background into firefox 35.0.1, the background appears black. I've already tried Transparent standalone images add-on with no results, including https://addons.mozilla.org/en-US/firefox/addon/transparent-standalone-image/reviews/?utm_source=firefox-browser&utm_medium=firefox-browser&utm_content=addons-manager-reviews-link and https://addons.mozilla.org/en-US/firefox/addon/transparent-standalone-images/reviews/?utm_source=firefox-browser&utm_medium=firefox-browser&utm_content=addons-manager-reviews-link

I also look at the previous question with the same name, from 2015: https://support.mozilla.org/en-US/questions/1044582#question-reply

Unfortunately after trying to follow every step there, I have the same question as the OP did on 2/3/2015, except that the extension he recommends ( Old Default Image Style: https://addons.mozilla.org/firefox/addon/old-default-image-style/ ) and the other two recommended by cor-el ( Transparent standalone images: https://addons.mozilla.org/firefox/addon/transparent-standalone-imag/ and Custom Standalone Image Backgrounds: https://addons.mozilla.org/firefox/addon/custom-image-backgrounds/ ) are all dead links in 2022.

I would appreciate some help with this.

Asked by Joe 2 months ago

Firefox loading issues whenm using webcam in Discord

I'm not sure where the issue is coming from but I've checked my Webcam settings and they're fine as far as I can tell. Whenever I have Discord open and am using my webcam… (read more)

I'm not sure where the issue is coming from but I've checked my Webcam settings and they're fine as far as I can tell. Whenever I have Discord open and am using my webcam and then open Firefox nothing will load and everything slows down. Could there be a firefox setting I can change?

Asked by Emma 2 months ago

Always Open Similar Files = Not applicable individually.

https://support.mozilla.org/en-US/kb/change-firefox-behavior-when-open-file ver 100.0 (64-bit) kor win10 64bit home kor ver 10.0.19044.1706 Selections do not work indivi… (read more)

https://support.mozilla.org/en-US/kb/change-firefox-behavior-when-open-file ver 100.0 (64-bit) kor win10 64bit home kor ver 10.0.19044.1706

Selections do not work individually depending on the download file Always Open Similar Files (When I activate the check,) Open all files. I hope it works differently for each individual file. .torrent .zip

I want to save the zip file(I don't want to open the file right away.) I want to open torrent file automatically. (Checking settings automatically works well) I'm not talking about torrent magnet.

I suggest you open it individually. Thank you. It's a function that doesn't exist locally.

And to give you another suggestion, I would like to be able to register the extensions manually for Applications. There are times when Firefox doesn't detect it. The user If there's a file called zip, I wish I could save the zip file and enter it. Manual input function.

Asked by 동우 2 months ago

After each download, it shows the downloaded files as a slide down menu [TR/ENG]

[ENG] Hi, After each download, it shows the downloaded files as a slide down menu and while doing this, it undermines the work done by the browser. For example, I am down… (read more)

[ENG] Hi, After each download, it shows the downloaded files as a slide down menu and while doing this, it undermines the work done by the browser. For example, I am downloading 150 files and they are downloaded one after the other, when each file is finished, an automatic slide-down menu opens and shows the downloaded file. While doing this, if I'm doing something on the browser, it gets interrupted. I want to turn this feature off...

[TR] Merhaba İndirme yaparken her dosya tamamlandığında indirme penceresi slidedown olarak açılıyor ve yaptığım işi engelliyor. Örneğin bir yazı yazıyorum ben 2 cümle kurayım derken 10 defa açılıp yazmamı engelliyor ve her defasında bir yere tıklamadan dönemiyorum, bu özelliği kapatmak istiyorum.

Asked by Mia 2 months ago

Firefox: Unable to load module (PKCS11, DNIe)

Firefox is unable to load module I've been trying to setup a smartcard reading device, and I've gotten stuck twice on the same place. When it comes to configuring the Sec… (read more)

Firefox is unable to load module

I've been trying to setup a smartcard reading device, and I've gotten stuck twice on the same place.

When it comes to configuring the Security Device on Firefox, I can't access the .so file. Firefox merely shows the error "Alert: Unable to add module", but I've noticed that when I try to browse my files manually, trying to access the /usr directory returns an error (sometimes, I seem to not be able to get it consistently).

It also happens that the software I installed for the digital certificate tried to open an html with Firefox, which is located in /usr/share/, and Firefox doesn't seem to be able to load that either. It returns a "Can't open file".

Steps followed

  1. Open Firefox
  2. Settings → Privacy and Security → Security Devices → Load
  3. Insert path /usr/lib/libpkcs11-dnie.so and try to load (yes, I've checked that the file does actually exist)
  4. Receive Alert: Unable to add module error

Relevant information

   Ubuntu 22.04
   I'm on the latest snap version of Firefox: 100.0.1-1
   Trying to setup the digital certificate for my Spanish ID (DNIe)

Asked by jana.lauco 2 months ago

Checksum Error on latest download FF/de/EMEfree/

Hello, i just downloaded the "Firefox Setup 100.0.2.exe" from https://download-origin.cdn.mozilla.net/pub/firefox/releases/100.0.2/win64-EME-free/de/ and the checksum is … (read more)

Hello,

i just downloaded the "Firefox Setup 100.0.2.exe" from https://download-origin.cdn.mozilla.net/pub/firefox/releases/100.0.2/win64-EME-free/de/ and the checksum is different to that offered in https://download-origin.cdn.mozilla.net/pub/firefox/releases/100.0.2/SHA256SUMS or SHA512SUMS. Who may fix this or am i wrong at least?

Regards, Martin

Asked by martin.kubla 2 months ago

Strange accounts in auto complete history of saved account fields

like in [https://support.mozilla.org/en-US/que.../1358775|this] this article. I see stranger accounts in my browser saved session suggestions. I only use my ff account i… (read more)

like in [https://support.mozilla.org/en-US/que.../1358775|this] this article. I see stranger accounts in my browser saved session suggestions. I only use my ff account in my personal computers and i'm not share my computer with strangers & guests. (this does not mean no one used after i leaved a computer with resetting that computer). Rarely using my personal computer(s) in public networks.

Do you have any ideas why this is happening and how can i prevent ?

Asked by Murat 2 months ago

Problem with syncing and security and cookies, round 2

Hi This problem still occurs, this time it took about 3 days before it reoccurred. I'm having a problem that appears to be linked to syncing. I can clear it with "Refre… (read more)

Hi

This problem still occurs, this time it took about 3 days before it reoccurred. I'm having a problem that appears to be linked to syncing. I can clear it with "Refresh Firefox...", but then it will come back in about 2-3 days. Deleting my profile didn't help. The original problem description can be found at the link: https://support.mozilla.org/en-US/questions/1355876?utm_campaign=questions-solved&utm_source=notification&utm_medium=email#answer-1459234

Are there logs I can review or collect?

Thanks.

Roe

Asked by roeboat 2 months ago

How do I access my account? I used to have one it was a iMac that went dark, so I got a macbook

I just want to access my account so I can get my paid for ad blockers. I went into the security nightmare and I thought I was setting up two part security with an app I … (read more)

I just want to access my account so I can get my paid for ad blockers. I went into the security nightmare and I thought I was setting up two part security with an app I just got. I lost the app???? Where and how do I use this site? Can I watch youtube sometime to night or is it gone forever to me??


/moved thread from Firefox for iOS (for iPhone/iPad) section to Firefox section as you are using macOS.

Asked by thomas_kiechle 2 months ago