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  • Archived

Twitter on Firefox missing functions

Hello, this appears to be a Firefox-exclusive problem as any other browser used will fix the issues listed below. However, when I am using Firefox, the following happens:… (read more)

Hello, this appears to be a Firefox-exclusive problem as any other browser used will fix the issues listed below. However, when I am using Firefox, the following happens:

  • I am unable to like or retweet anything, and cannot follow any accounts. Attempting to do so resets them if I refresh or click off the tab.
  • Notifications do not go away even when I view them
  • Any tweets I have cannot be deleted
  • Any info on my profile cannot be changed
  • I cannot log out

I've tried multiple ways to fix this, including clearing my cache, running in Safe Mode, and removing my saved login. None of these have worked, unfortunately. I've reached out to Twitter Support, but soon realized I wouldn't hear back about specific problems at all. Is there anything I can do to fix this problem?

Asked by mcpherson.angus 2 years ago

Last reply by Kiki 1 year ago

  • Solved
  • Archived

How do I restore the drop-down arrow in the address bar

The new version of Firefox has removed the drop-down arrow from the address bar, a feature I use several times a day. Previously, there was a way to restore this by set… (read more)

The new version of Firefox has removed the drop-down arrow from the address bar, a feature I use several times a day.

Previously, there was a way to restore this by setting a number of "browser.urlbar" options to "False." However, these are currently set at False.

Please advise. Without the drop-down arrow, Firefox is not useful at all.

Asked by nullisland 2 years ago

Answered by Shashank Shekhar 2 years ago

  • Solved
  • Archived

Widevine Will Not Install

I have been trying to watch Netflix on Firefox, I made some security changes and at first thought that I may have caused the problem, but now I see that the add-on just f… (read more)

I have been trying to watch Netflix on Firefox, I made some security changes and at first thought that I may have caused the problem, but now I see that the add-on just fails to install. It just keeps the notification that it is installing. Is there a way to fix this issue?

Asked by Yossi 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

Frequent Firefox Crashes

I am very disappointed with Firefox because of VERY FREQUENT CRASHES! I have the following crash reports: bp-2544f95b-926b-4b8f-b0e1-6c9740200720 7/19/2020 8:43 PM bp-0… (read more)

I am very disappointed with Firefox because of VERY FREQUENT CRASHES! I have the following crash reports:

bp-2544f95b-926b-4b8f-b0e1-6c9740200720	7/19/2020 8:43 PM
bp-0b9fdd52-483e-4581-97d5-861d10200619	6/19/2020 4:06 PM
bp-5b3993e3-5adc-4e32-b802-ce4c20200619	6/19/2020 1:13 PM
bp-3c2a8dd5-3a51-47cc-8839-def410200405	4/4/2020 9:09 PM
bp-03a34b6a-6a74-4dd7-912e-1f13e0200720	7/19/2020 8:43 PM
bp-cdb8fe65-262e-4996-b7fe-49d5e0200720	7/19/2020 8:43 PM
bp-68d37e22-b489-4d63-8510-4a1590200720	7/19/2020 8:43 PM
bp-afc84b54-9e95-4cde-ba08-004910200720	7/19/2020 8:43 PM
bp-5bf341c1-bd41-4dca-8265-3317a0200720	7/19/2020 8:43 PM
bp-8be1cee7-a3c6-40d6-ba06-dad220200720	7/19/2020 8:43 PM
bp-30bdb348-5713-4934-afc7-23ade0200720	7/19/2020 8:43 PM
bp-9d81d0a3-2cb8-4924-97e3-add9e0200720	7/19/2020 8:43 PM
bp-bcccc6a2-4cf3-44ec-95db-690590200720	7/19/2020 8:43 PM
table end

I have run Firefox in Safe Mode, and I still get the crashes, often on a Checkout page after getting an order together. My software is updated to the latest versions available, and I have kept my security up to date. If we cannot find a fix to stop all this crashing, I'll have to give up on Firefox as being highly unreliable. Since I am totally blind, RELIABILITY IS VERY IMPORTANT TO ME!

Asked by Dave 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

Pinned tabs disappear

If I open two windows of Firefox, pin tabs in the first, close it and then close the second window, my tabs disappear. In order to use this feature one must work with onl… (read more)

If I open two windows of Firefox, pin tabs in the first, close it and then close the second window, my tabs disappear. In order to use this feature one must work with only one instance of Firefox?

Asked by soljeni 2 years ago

Answered by cor-el 2 years ago

  • Archived

Keep Getting "Firefox already running, but it is not responding..." Message on attempt to Start Firefox

I started receiving a message that "Firefox is already running, but it is not responding...". Tried Task Manager to "End Processes" - Didn't work (still getting the same… (read more)

I started receiving a message that "Firefox is already running, but it is not responding...". Tried Task Manager to "End Processes" - Didn't work (still getting the same message on start up). Tried to uninstall and reinstall Firefox - Didn't work (Getting the same message when I attempt to reinstall. About to give up and go with another browser. Can someone please tell me how to get rid of this message and reinstall and start Firefox? I would REALLY rather use Firefox. Thank you!

Asked by dsmith30 2 years ago

Last reply by bjv.rems1 1 year ago

  • Solved
  • Archived

Change pdf viewer background color (both sides of the pdf) to dark

Hey there, awesomes! I'd like to change my Firefox pdf viewer's background color (both sides of the pdf) to dark, currently it shows light gray (see `background_bg.png`)… (read more)

Hey there, awesomes! I'd like to change my Firefox pdf viewer's background color (both sides of the pdf) to dark, currently it shows light gray (see `background_bg.png`). And here is effect I want it to look like (see screenshot from Chrome `wished_bg.png`). Thanks in advance (:

PS: I don't want to change my theme to dark. It seems I have to change my css, but I dunno which & how.

Asked by Mark Taylor 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Archived

End of Flash Player

I need to continue to use an application (Web Site) built with Flash Player for the first 3 months of 2021. Flash Player support ends on December 31st 2020. What is the … (read more)

I need to continue to use an application (Web Site) built with Flash Player for the first 3 months of 2021. Flash Player support ends on December 31st 2020. What is the plan at Mozilla in terms of restricting access to Flash Player in 2021? - For example, is there a timebomb in the browser so that Flash Player will seize to work on December 31st? - If not, would Flash Player become inaccessible following the first browser update in 2021? If yes, do we know when date is scheduled for approximately? - Will the behavior be the same for all Firefox versions (Light, Enterprise, iOS, Android, etc..). Thank you!

Asked by pascal.landreville 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

non functional Firefox Browser(one laptop only)

System: Windows 10 32-bit laptop Problem: non-responsive UI on one laptop only. This includes inability to configure local options. nothing works. Menus drop down, but… (read more)

System: Windows 10 32-bit laptop

Problem: non-responsive UI on one laptop only. This includes inability to configure local options. nothing works. Menus drop down, but no matter what is selected, the selection does not highlight, menu hides normally but no action is taken by the browser

If I manually type in the url it sits there. no spinning cursor, nothing.

Browser does NOT crash... It simply sits there doing nothing. All other browsers work fine.

What I have done Restart the laptop Double check Firewall permissions Ran a scan before and after installation (0 threats found) Logged in as administrator as well as user account Ran performance monitor nothing alarming noted Uninstall and Reinstall. (Problem still exists)

Asked by kyle.rondeau 2 years ago

Answered by kyle.rondeau 2 years ago

  • Archived

Auth cookie deleted when new tab is opened

Hello, one of my Auth cookie is deleted after new browser's tab is opened, when "Delete cookies and site data when Firefox is closed" feature is enabled. This issue is pr… (read more)

Hello,

one of my Auth cookie is deleted after new browser's tab is opened, when "Delete cookies and site data when Firefox is closed" feature is enabled. This issue is present only with one particular site so it is most likely caused by some error on that site's end. But I would like to ask if there is a chance the "Delete cookies and ..." feature can affect/delete cookies when new tab is opened (without closing Firefox browser).

Thank you in advance.

Asked by jslavik609 2 years ago

Last reply by jslavik609 1 year ago

  • Archived

Credit Card Fill-in Stopped Working

Hi. I recently migrated to Firefox from Chrome and am getting acclimated. I did look through the various forums to find out how to activate credit card storage in FF 81 s… (read more)

Hi. I recently migrated to Firefox from Chrome and am getting acclimated. I did look through the various forums to find out how to activate credit card storage in FF 81 since it was not showing as an option on my initial download. I did successfully do that and entered a couple of cards. I was also successful in using the autoload feature on several occasions, but now all I get is a greyed out box showing both cards, and after attempting selection of one, no auto-population.

I am using the extra layer of log in with Windows password, and have made sure to enter that, but still no luck.

Any help out there? Thanks in advance.

Asked by marc.tellier 1 year ago

Last reply by ashiqueachi313k 1 year ago

  • Archived

Add-on windows being transparent and unable to interact with

I cannot use any of my installed extensions because their windows are transparent, I've tried everything, since disabling my ad-blocker to testing each extension separate… (read more)

I cannot use any of my installed extensions because their windows are transparent, I've tried everything, since disabling my ad-blocker to testing each extension separately, it does not work, it seems this started after the latest update.

Asked by daviwendt 1 year ago

Last reply by daviwendt 1 year ago

  • Archived

Text in Cyrillic appears bold on some websites

I've noticed that on some websites like Google or Startpage, the Cyrillic font is bold. I've chosen my own font in the Firefox options, and it applies to every website I … (read more)

I've noticed that on some websites like Google or Startpage, the Cyrillic font is bold. I've chosen my own font in the Firefox options, and it applies to every website I use, except Google and Startpage. A strange thing I also noticed is that the font goes back to normal and isn't bold when I go to Google Images, but on everything else from Google Search, it's bold. Why is this happening and how can I fix it?

Asked by ggrfb00k 1 year ago

Last reply by ggrfb00k 1 year ago

  • Archived

we’ve locked your account to protect your Firefox data.

The confirmation email we sent to svxxx@gmail.com was returned and we’ve locked your account to protect your Firefox data. I have no spam filters on my account to block … (read more)

The confirmation email we sent to svxxx@gmail.com was returned and we’ve locked your account to protect your Firefox data. I have no spam filters on my account to block firefox, I can't reset my password it says the email is returned. I can't reset the password I can't delete the account who can I contact?

Asked by Steve 1 year ago

Last reply by Steve 1 year ago

  • Archived

No deja añadir módulo "pkcs11" para uso del navegador con certificados digitales

Hola, Tengo el problema parecido a esta pregunta resuelta de hace dos años: https://support.mozilla.org/en-US/questions/1227358 El problema está en que hay dos soluciones… (read more)

Hola,

Tengo el problema parecido a esta pregunta resuelta de hace dos años: https://support.mozilla.org/en-US/questions/1227358

El problema está en que hay dos soluciones posibles: he probado con los dos archivos de FNMT_P11 (tanto como el FNMT_P11.dll como el de FNMT_P11_x64.dll) y con ninguna ruta (SysWOW ni con System32) me deja cargar el módulo.

He probado a reestablecer firefox, por si fuera problema del navegador, pero sin éxito.

He contactado con la FNMT y me dirigen al manual.

¿Alguna idea?. Ya no sé que hacer.

PD: Uso Windows 10 y firefox (versión 81.0.1) de 64bits

Asked by ebromac 1 year ago

Last reply by ebromac 1 year ago

  • Archived

Lost all Bookmarks and Toolbar this morning

This morning I started Firefox (78) in Windows 10 Pro (10.0.18363) I got a red message saying that something was wrong with my Bookmarks and click here to fix Did that tw… (read more)

This morning I started Firefox (78) in Windows 10 Pro (10.0.18363) I got a red message saying that something was wrong with my Bookmarks and click here to fix Did that twice Tried to do a fix that removed and then reinstalled a couple of files (can't find the fix nor the files location) that didn't work although it did replace the files. Still no bookmarks I am logged into my Firefox and synch is on.

This, nor any of the other FAQ/Help have not worked https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks

I have no restore ability either: https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them

i have no idea what happened thanks for any/all help

Asked by dravafox 2 years ago

Last reply by dravafox 1 year ago

  • Archived

not log in to site

FF will now not let me log into a site Ive used many times, Ive cleared the cache, remove data, Im not to much techno knowledge but have done that then gone to saved log … (read more)

FF will now not let me log into a site Ive used many times, Ive cleared the cache, remove data, Im not to much techno knowledge but have done that then gone to saved log ins and removed original log in that was saved, gon back to the (site which is my energy supplier) put in my email, then password all is correct but it just will not open anything the dots on top left of page just keep going back and forth, yet if i go onto IE and log in it comes up instantly, maybe I should change!!

Asked by journeyman 2 years ago

Last reply by daniel_a_g 1 year ago

  • Archived

PR_END_OF_FILE_ERROR

I was logged into a website which hanged and when I tried to log back on it started giving me the error PR_END_OF_FILE_ERROR .I've tried to troubleshoot with all the help… (read more)

I was logged into a website which hanged and when I tried to log back on it started giving me the error PR_END_OF_FILE_ERROR .I've tried to troubleshoot with all the help I could get on these pages and others, I'm at my wits end. The website works on my phone browser, so it's clearly this laptop or my internet dongle.

It's also happening across all browsers. I don't have VPN or antivirus software on except Microsoft Essentials. I've tried removing real time protection on that but it didn't work. I tried creating a new profile of Firefox, nothing. I tried going to about:config page and setting security.ssl.enable_ocsp_stapling to false, nothing so set it back to true I've gone to task manager to see whether there is a task don't recognise so I can stop it, nothing. Pleeeease heeeelp meeeeee!

Asked by Crocosmia 1 year ago

Last reply by Crocosmia 1 year ago