Showing questions tagged: Show all questions

Firefox update 13jan21 .. killed the True Key by McAfee extension and there is none to be found in the library

Firefox said the browser was running slow and suggested I fix it .. it removed some items including True Key. I can not find any was to put True Key's extension in Firef… (read more)

Firefox said the browser was running slow and suggested I fix it .. it removed some items including True Key. I can not find any was to put True Key's extension in Firefox. Firefox is not unusable for me.

Asked by jrichardbehun 6 days ago

Firefox keeps automatically updating, even when I've clicked in settings to check with me before updating

A piece of software I need to use for work requires an older version of Firefox (Firefox 68.4.2 ESR) to run, so in the past, I've had to delete Firefox and re-download th… (read more)

A piece of software I need to use for work requires an older version of Firefox (Firefox 68.4.2 ESR) to run, so in the past, I've had to delete Firefox and re-download the older version which has worked fine. However, I recently got a new Mac and now when I try the same thing it's not working. Whenever I first open Firefox after downloading it, it opens as the correct (older) version, however it does not seem to be able to connect to the internet and I get the spinning wheel that never ends, and then whenever I close out of Firefox and reopen it, it automatically updates to the newest version. I have multiple times gone into the settings on Firefox and changed my preferences to check with me before installing updates and I've gone into the settings of the App Store to make sure it's not automatically updating any apps or programs. My computer is currently running OS version 11.1 (Big Sur) and I'm wondering if maybe this version is too new to be compatible with Firefox 68 ESR? Any help, ideas, or advice is greatly appreciated!

Asked by PNW_MWS92 6 days ago

AppAutoUpdate not available in local group policy editor

I abandoned my effort to control policies using a policies.json file, since the posted instructions do not work and the moderator who was helping me didn't have any addit… (read more)

I abandoned my effort to control policies using a policies.json file, since the posted instructions do not work and the moderator who was helping me didn't have any additional suggestions. So I'm now trying to do this via the local group policy editor in Windows 10 Pro with Firefox ESR 78.6.1.

I obtained the admx/adml files for that version of Firefox and placed them in the appropriate location in Windows\Policy Definitions.

Now I get the full list of polices in Firefox about:policies#documentation. There is also a Mozilla>Firefox node in the group policy editor with many options. However, AppAutoUpdate is not among them, even though it appears in the documentation. The only thing relevant at all in the GPO editor is Mozilla>Firefox>Preferences>app.update.auto, which both the GPO and about:policies says is deprecated and not supported.

So what is the actual truth? Is there, or is there not really an AppAutoUpdate policy that we can actually use to stop the endless pestering about updates in an ESR version? If there really is one, what are the actual steps to find it and make it work?

Thanks.

Asked by KRDibble 6 days ago

TLS handshake

I'm using FF Version 84.0.2 and have increasingly experienced slowness and problems loading many websites with "Performing TLS handshake ........" statuses and other dela… (read more)

I'm using FF Version 84.0.2 and have increasingly experienced slowness and problems loading many websites with "Performing TLS handshake ........" statuses and other delays. Several sites will not load at all. To resolve, Firefox has to be closed, reopened, and then the sites may load OK or still slowly load. I'm using Duck Duck Go as the search engine. I've searched online fix articles and tried several ideas but couldn't find any current/recent solutions, have done Refresh, and built new profile too. Anyone having this problem or have solution ideas that will work? Thanks

Asked by acnewcomb1979 6 days ago

Always allow... check box not respected for external links

Hi all, We have an internal web application that uses an external application on our pc's to handle certain links. After updating Firefox to version 8X it now continually… (read more)

Hi all,

We have an internal web application that uses an external application on our pc's to handle certain links.

After updating Firefox to version 8X it now continually asks to open these links. The Always allow... checkbox is not respected. Once checking the box it lasts for the period you have the browser open but as soon as you close Firefox and open again it will again prompt.

I tried renaming my handlers.json file and letting it be rebuilt to no avail.

Anyone know what he issue might be?

thanks

Asked by jcrow 6 days ago

Windows 10 touch keyboard auto closes in Firefox

Hi I am running Firefox version 84.0.2 on Windows 10 (Build 19042) - Desktop mode I like to use my computer with a mouse only and I use the built in Windows 10 touch keyb… (read more)

Hi I am running Firefox version 84.0.2 on Windows 10 (Build 19042) - Desktop mode I like to use my computer with a mouse only and I use the built in Windows 10 touch keyboard when I need to type something.

My problem is that every time I click on the touch keyboard button (lower right corner of Windows 10) when in Firefox, the touch keyboard opens and then automatically closes. I think this is a problem with Firefox because the touch keyboard works fine in Edge as well as Notepad and other applications

my about:config osk settings are as follows services.sync.prefs.sync.ui.osk.enabled - true ui.osk.detect_physical_keyboard - true ui.osk.enabled - true ui.osk.require_win10 - false

The message that appears under ui.osk.debug.keyboardDisplayReason is the following ui.osk.debug.keyboardDisplayReason - IKPOS: Touch screen not found.

If anyone knows how to fix this, please help

Asked by reldahr 6 days ago

The icon in the tab bar sometimes flashes

Hello. I am using Firefox Nightly. When I browse a page(any page) for a while, the icon in the tab bar will start flashing, and the "Reload" button in the upper left corn… (read more)

Hello. I am using Firefox Nightly. When I browse a page(any page) for a while, the icon in the tab bar will start flashing, and the "Reload" button in the upper left corner will also start flashing. At this point I cannot do anything with the current page. So I was wondering how to solve this problem. Thank you. (I am not a native English speaker, then I may made some mistakes, sorry about that :-(

Asked by Ding_Yichen 6 days ago

VPN software is not working for my browser

Hi there! Hope you have a great day. I'm recently using a VPN software for my laptop. However, it is not working for my firefox.(Its working for other browsers) I've bee… (read more)

Hi there!

Hope you have a great day. I'm recently using a VPN software for my laptop. However, it is not working for my firefox.(Its working for other browsers)

I've been using firefox for years and I really wish I can continue using it. Is there any solution for this? Do I have to buy mozilla VPN for my firefox?

Thank you so much!

Asked by taianderba 6 days ago

WebRTC

Hi, I am using an video chats app based on webRTC. When using firefox there are problems with the sound, with more people the sound crackles and is hard to understand. I… (read more)

Hi, I am using an video chats app based on webRTC. When using firefox there are problems with the sound, with more people the sound crackles and is hard to understand. Is it possible that firefox is blocking audio packets in some way? Thank you in advance for your answer. Best regards.

Asked by juliusz.mandrosz 6 days ago

Last reply by juliusz.mandrosz 6 days ago

Facebook messenger Group Video Call

Whenever i use Facebook with Firefox and i get a group video call instead of the regular answer the call pop up i get a pop up that states that in order to use messenger … (read more)

Whenever i use Facebook with Firefox and i get a group video call instead of the regular answer the call pop up i get a pop up that states that in order to use messenger video call i need to use google chrome.

whats up with that?.

Asked by al.kara 6 days ago

Font corruption inside Firefox (Search and Address bar)

I don't see anyplace to fix this, but for awhile now it seems whatever font Firefox uses for its own needs (Search and Address bar) is corrupted. I tried changing my sett… (read more)

I don't see anyplace to fix this, but for awhile now it seems whatever font Firefox uses for its own needs (Search and Address bar) is corrupted. I tried changing my settings but that doesn't seem to apply to this area so nothing changed. Basically I can't read the address bar text because there are missing letters, and I am seeing some corruption in the search bar as well. If I highlight the text, suddenly it's OK, but otherwise it's gibberish. It reminds me of LED signs where some of the bars might not be lit up so you get only a partial display.

Asked by tlshell 6 days ago

Firefox - Shrotcuts in company webapplication are not working

Helo there, we use an WebAPP in our company and we used some shortcuts in older FF version for Help-Pages. After Firefox Upgrade ESR 60.2.2 -> Firefox ESR 69; we can … (read more)

Helo there, we use an WebAPP in our company and we used some shortcuts in older FF version for Help-Pages. After Firefox Upgrade ESR 60.2.2 -> Firefox ESR 69; we can no longer access our shortcut keys for ex. Ctrl + Shift + F was used for popup window for help-page -> JS Event

ui.key.contentAccess is set to 4 -> pref("ui.key.contentAccess", 4);


any advice for the new FF version?

Best regards Adam

Asked by adamowskiem 6 days ago

Change default keywords for bookmarks *, history ^ and tabs % search shortcuts in the address bar

Is there a way to change the default keywords for the bookmarks (*), history (^) and tabs (%) search shortcuts in the address bar? Is that possible by changing an about:c… (read more)

Is there a way to change the default keywords for the bookmarks (*), history (^) and tabs (%) search shortcuts in the address bar?

Is that possible by changing an about:config setting or using an add-on?

In my case, the default keywords are really inconvenient. With a German keyboard, the ^ character does not appear directly after pressing the key a single time. To enter the keyword for history followed by a space into the address bar, I have to press the ^ key and afterwards two times the space bar on my keyboard. Other users might not know the fastest way of doing it and require even more steps (f.e. pressing ^ twice, then deleting one ^ character and pressing the space bar once).

In general, it would be useful to be able to adjust these keywords to the users' own preferences.

Asked by thefireproject 6 days ago

Missing Bookmarks

I always login to firefox account with sync ON. Recently I've to switched multiple machines, till last machine I was able to get my all saved bookmarks after login+sync. … (read more)

I always login to firefox account with sync ON. Recently I've to switched multiple machines, till last machine I was able to get my all saved bookmarks after login+sync. But all of a sudden on new machine when I tried to retrieve bookmarks, I found nothing even after days with sync ON. Is there any way to retrieve them?

FYI. I've used both Firefox main and developer edition, unable to get back bookmarks on either.

-Thanks Mohan

Asked by hmsaxena 6 days ago

Deleting account associated with a hacked email account

My hotmail account, which was what I used to set up my Firefox account, was hacked and then deleted. I can not log in to Firefox - I am locked out. How can I delete tha… (read more)

My hotmail account, which was what I used to set up my Firefox account, was hacked and then deleted. I can not log in to Firefox - I am locked out. How can I delete that email or that account and set up a new one? Nothing seems real intuitive here...

Asked by dshowlandiii 6 days ago

full screen now requiring 2 inputs since updating to OS11.1

Using Firefox 84.0.2, Mac OS 11.1 Big Sur. When using Amazon Prime Video to access CBS All Access, I open Firefox, go to the proper Amazon Video address, sign in to my ac… (read more)

Using Firefox 84.0.2, Mac OS 11.1 Big Sur. When using Amazon Prime Video to access CBS All Access, I open Firefox, go to the proper Amazon Video address, sign in to my account, click the program to be watched, and click the full screen icon *in the video*, but the tool bar does not disappear.

Prior to updating to OS 11.1, this worked perfectly: it would go to full screen.

Now, I need to upon opening the browser, use the Firefox prefs, and click the full screen icon first. Then, when the program screen opens and content is played, I can click the full screen icon *in the video screen* and it makes the toolbar disappear.

Ok, I know this is a first world problem, but I liked the one click approach better than the two click.

Is there a way to get back to the one click solution? It seemed Firefox was remembering what to do before (?) before the update.

Asked by slstamper 6 days ago

Cant use tochscreen input on Parrot OS

Hi, I am using Parrot OS and I cant scroll or use any touch gestures on Firefox, it just highlights the text. Chromium however works fine. I would love a fix to this issu… (read more)

Hi, I am using Parrot OS and I cant scroll or use any touch gestures on Firefox, it just highlights the text. Chromium however works fine. I would love a fix to this issue. I have tried the steps below, any help greatly appreceated. J

about:config in firefox to set dom.w3c_touch_events.enabled=1 (default is 2). edit /etc/security/pam_env.conf and add MOZ_USE_XINPUT2 DEFAULT=1 reboot and restart firefox

Asked by Judoguy12 6 days ago