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  • Solved

XUL Runner Error

Possibly there was an auto update of MOZILLA FIREFOX on our DELL LAPTOP (Windows 11). Now, we cannot get a Mozilla window to open - due to error message: XUL Runner Erro… (read more)

Possibly there was an auto update of MOZILLA FIREFOX on our DELL LAPTOP (Windows 11). Now, we cannot get a Mozilla window to open - due to error message:

XUL Runner Error: Platform version '118.0.1' is not compatible with minVersion >= 118.0 maxVersion <=118.0

Can someone please help us get back to a previous version of Mozilla Fire. Perhaps it is a Windows error. I have no way of knowing. Please help me. My email is: [removed email from public] Thank you.

Asked by raem.kauai 5 months ago

Answered by raem.kauai 5 months ago

Not able to use DuckDuckGo, all other sites and search engines work well

using ver 117.0.1 on LinuxMint 21.2 all website and search engines work well, only can't use DuckDuckGo, get error message: "Firefox has detected that the server is redi… (read more)

using ver 117.0.1 on LinuxMint 21.2 all website and search engines work well, only can't use DuckDuckGo, get error message: "Firefox has detected that the server is redirecting the request for this address in a way that will never complete

Please help

Asked by danost 5 months ago

Last reply by danost 5 months ago

is it possible to remove pocket ?

is it possible to remove pocket from my firefox completely i dont want to see it ever but it keeps popping up now and then i dont use , dont want it and sick of seening i… (read more)

is it possible to remove pocket from my firefox completely i dont want to see it ever but it keeps popping up now and then i dont use , dont want it and sick of seening it pop up on my screen now and then ? i dont want to hide it ... i want it gone never to see it again that all,

Asked by ric 5 months ago

Last reply by Terry 5 months ago

Can't get rid of Yahoo as default search engine

I have run Malwarebytes looking for malware, checked for suspicious extensions and add-ins, and even deleted Firefox and reinstalled it from a download. Yahoo remains the… (read more)

I have run Malwarebytes looking for malware, checked for suspicious extensions and add-ins, and even deleted Firefox and reinstalled it from a download. Yahoo remains the default and only search engine.

Asked by rtbond 5 months ago

Last reply by James 5 months ago

  • Archived

How can I disable that stupid new website translation feature?

Recently, firefox added an annoying feature that throws unwanted popups into my face: Website translation. I want it gone. I can't seem to find any switch to get rid of … (read more)

Recently, firefox added an annoying feature that throws unwanted popups into my face: Website translation.

I want it gone. I can't seem to find any switch to get rid of that garbage in the preferences. I'm not scared of about:config but the best I could find was a list of languages to never translate.

How do I globally and eternally disable website translations?

Asked by Dominic 6 months ago

Last reply by zeroknight 6 months ago

Hmm. We’re having trouble finding that site.

Keep getting this on a number of websites. Most of them I have used for years. Can't give the websites as there are too many but some are pitchsidemanager.com, hattrick.o… (read more)

Keep getting this on a number of websites. Most of them I have used for years. Can't give the websites as there are too many but some are pitchsidemanager.com, hattrick.org, skysports.com and sportinglife.com . Just four of at least 14 give the Hmm. We’re having trouble finding that site message. I use No Proxy and have my anti-virus turned off when I get the message. I have tried various other proxy settings but the same thing happens. The thing is that I have to keep refreshing the page until it does actually connect and that can take a good few minutes. Sometimes I have to restart the browser. Why is this happening since the last few updates?

Asked by pete_scott2 5 months ago

Last reply by zeroknight 4 months ago

  • Solved

Bypass Microsoft Teams block

I'm trying to use Microsoft Teams in Firefox because the native app for Linux is abandoned and crashes, and at first sight the app is blocking Firefox on purpose. Buttons… (read more)

I'm trying to use Microsoft Teams in Firefox because the native app for Linux is abandoned and crashes, and at first sight the app is blocking Firefox on purpose. Buttons to make calls are disabled, stating that audio and video are not supported in my browser, but everything works normally if join to existing calls using e.g. links.

Is it possible to trick Teams to think I'm using Chrome? I found the "User-Agent Switcher and Manager" add-on, but I can't figure out how to possibly use it.

Asked by Álvaro González 5 months ago

Answered by TyDraniu 5 months ago

Some webpages show up blank

Hey! For over a year some webpages show up blank in my Firefox browser. They all work fine in Inkognito/private windows. I have tried emptying cache etc. Running Ventu… (read more)

Hey!

For over a year some webpages show up blank in my Firefox browser. They all work fine in Inkognito/private windows.

I have tried emptying cache etc. Running Ventura 13.6.

One page recently stopped working and show: Application error: a client-side exception has occurred (see the browser console for more information).

www.pinterest.com is completely white.

Facebook.com shows up fine but does not work properly.

Any instructions on exactly what to do?

Asked by magnus110 5 months ago

Last reply by cor-el 5 months ago

a particular Website does not open on browser

1 particular https website does not open on my desktop- just a blank screen - no 404. The site is working as I can open it on my Laptop (firefox) and it opens on my deskt… (read more)

1 particular https website does not open on my desktop- just a blank screen - no 404. The site is working as I can open it on my Laptop (firefox) and it opens on my desktop in Edge. Any ideas. Worried it may be subject to a virus etc. It's the only site that does not respond

Asked by kencarver51 5 months ago

Last reply by zeroknight 5 months ago

Stop Rakuten pop ups

bold textHow do I stop Rakuten pop ups for 5% cash back???? I did not sign up for these. I may have years ago. I unsubscribed but they won't stop on firefox. … (read more)

bold textHow do I stop Rakuten pop ups for 5% cash back???? I did not sign up for these. I may have years ago. I unsubscribed but they won't stop on firefox.

Asked by Carol Landry Fine Art 5 months ago

Last reply by zeroknight 5 months ago

  • Solved

Cannot upload files or add attachments in Firefox

This is the same problem listed below. Recently upgraded to Ubuntu 22.04.3 LTS and Firefox 117.0 a few weeks ago and can't get the files to attach. In fact it won't open … (read more)

This is the same problem listed below. Recently upgraded to Ubuntu 22.04.3 LTS and Firefox 117.0 a few weeks ago and can't get the files to attach. In fact it won't open the file system. Tried removing all extensions as suggested and rebooting, but nothing changed.

Asked by apolglaze 5 months ago

Answered by zeroknight 5 months ago

  • Solved
  • Archived

Double scrolling since v117.0

Since v117 update I noticed pages scroll way more. With one scroll they do double the amount of lines then previously. I thought I was seeing things, so I reinstalled Fir… (read more)

Since v117 update I noticed pages scroll way more. With one scroll they do double the amount of lines then previously. I thought I was seeing things, so I reinstalled Firefox v116.0 to make sure and confirmed it was scrolling less with the previous version. I found a setting "mousewheel.system_scroll_override.enabled" set to 'true' by default. Switching to 'false' fixes the scroll amount, but when I was back on v116.0 I checked that setting there and it was also set to 'true' by default, yet no double scrolling. So I have no idea what could cause this issue. Maybe something was 'fixed' with this setting and now it's applied correctly? Or should nothing change with scroll amount when updating from 116 to 117?

Asked by guniu 6 months ago

Answered by zeroknight 6 months ago

  • Archived

How to completely disable all translations globally

With a recent update of Firefox Developer Edition to version 117.0b9 i keep getting extremely annoying popups on all sites, asking me if I want to translate stuff. I don… (read more)

With a recent update of Firefox Developer Edition to version 117.0b9 i keep getting extremely annoying popups on all sites, asking me if I want to translate stuff.

I don't want to store unnecessary settings in my browser, related to exceptions to websites/languages that I want vs. does not want to translate.

I want to completely disable translations, globally. Forever. Two questions:

- Why there is no "disable translations globally" checkbox in the newly added popup? - Is there an about:config hack to do disable translations globally, for all languages, for all websites, and forever?

thanks in advance

Asked by leonixyz 6 months ago

Last reply by zeroknight 5 months ago

  • Solved
  • Archived

Not able to "paste" text on Whatsapp web on Firefox Developer

Good day. Im having an issue with my Firefox developer Eidition (v 117.0b9 -64bit), where im not able to "paste" text on whatsapp web since 18th Aug 2023. (pasting imgs … (read more)

Good day.

Im having an issue with my Firefox developer Eidition (v 117.0b9 -64bit), where im not able to "paste" text on whatsapp web since 18th Aug 2023. (pasting imgs is fine though)

Tested other ways to paste using right click / Ctrl+V but it didnt work.. and if i copy something from same whatsapp and re-apply paste, also does not work (again to remind, only pasting text does not work) !

Checking though other browsers "Edge" seems to be ok and i was able to "paste" text normally. I hv yet to check on the issue on normal Firefox Browser.

Using Windows 10. Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz 1.99 GHz RAM 32.0 GB


Since other browsers did not have this issue, i thought of raising this for Firefox devs to hv a look at it. Maybe some update done recently caused this glitch. So im doing my part in sharing feedback to improve an open source software which i use.

Thank you for the amazing browser.

Asked by Abdulaziz_10101 6 months ago

Answered by Paul 6 months ago

  • Solved
  • Archived

Hanging on text box input

I'm having an issue with a particular text field. When entering any text into said text field, my CPU will shoot to 100% usage on some cores, hang for a bit and then prin… (read more)

I'm having an issue with a particular text field. When entering any text into said text field, my CPU will shoot to 100% usage on some cores, hang for a bit and then print the text after a few seconds. I have an Intel 13900k @ 5.5ghz.

I can't provide a link to the text box as it's a WordPress CMS on my local machine. This issue does not present itself on the competitor browser.

A few troubleshooting steps I've taken:

  • Re-install Firefox
  • New profile
  • Disable all extensions
  • PC safemode + Firefox safe mode
  • Tested dev/nightly/stable (I'm using BETA daily)
  • Disabled accel

Hopefully I'm able to have an expert look at my profiler to help determine what the issue is. I'm not knowledgeable in this area unfortunately. https://share.firefox.dev/3s60ISV

Thank you.

Asked by mattskiiau 6 months ago

Answered by mattskiiau 5 months ago

  • Archived

Opening devtools make tab unresponsive

I am developing a website (using AstroJS, but i don't think that's the problem) and since yesterday I am experiencing issues when opening devtools. Once I open devtools t… (read more)

I am developing a website (using AstroJS, but i don't think that's the problem) and since yesterday I am experiencing issues when opening devtools. Once I open devtools the whole FF tab becomes unresponsive, I cannot even refresh the page until they are done loading. I can change devtool tabs from 'inspector' to 'console' to 'network' etc but especially 'network' and 'debug' tabs are blank.

I run a 'performance' capture and got these results. In the test I have only opened the devtools and switched to the inspector tab which is unresponsive. The CPU usage is at around 90% however, I don't really know how to read the finding and understand what the problem is.

So anyone that can help me understand what is going on here?

Asked by cgeopapa 6 months ago

Last reply by zeroknight 6 months ago