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  • Archived

reCAPTCHA screens wont display and therefor cant be answered to proceed within website

Sites that require reCAPTCHA to be used will not work in your FIREFOX application. Several applications, or utilities or financial institutions that require CAPTCHA resp… (read more)

Sites that require reCAPTCHA to be used will not work in your FIREFOX application. Several applications, or utilities or financial institutions that require CAPTCHA response and security verification to continue will not work with your application. They work fine with MICROSOFT EDGE.

Asked by Mr.RTB 1 year ago

Last reply by cor-el 1 year ago

  • Archived

3rd party cookies

Hi, I'm looking on information what Mozilla/Firefox is planning in terms of 3rd party cookies. Current tracking protection is blocking some of 3rd party cookies but do yo… (read more)

Hi, I'm looking on information what Mozilla/Firefox is planning in terms of 3rd party cookies. Current tracking protection is blocking some of 3rd party cookies but do you have any plans to block all 3rd party cookies in feature?

Thanks

Asked by broman_pl 1 year ago

Last reply by broman_pl 1 year ago

  • Archived

My Passwords are unwanted on another computer

A customer shared his Firefox login with me to share his passwords. I logged in with his account, downloaded his passwords and logged out directly afterwards, but now he … (read more)

A customer shared his Firefox login with me to share his passwords. I logged in with his account, downloaded his passwords and logged out directly afterwards, but now he is reporting that he has ALL my passwords. How can undo this? I never gave him access to my account and I never clicked on sync or something?

Asked by mail1351 1 year ago

Last reply by cor-el 1 year ago

  • Archived

M1 & Firefox Privacy Issues

Is there some issues with FireFox running on Apple's original M1 processor? Regardless of selecting an email or ID, then hitting "Shift + Delete" the login field will co… (read more)

Is there some issues with FireFox running on Apple's original M1 processor?

Regardless of selecting an email or ID, then hitting "Shift + Delete" the login field will continue to not only hold the login used on the site previously, but also other IDs.

When logging into mozilla.org for support, my email address didn't appear, however my business email did. I've never entered my business email address on Mozilla's website.

Asked by dasatec 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Primary password will not work after reload

I deleted Firefox from my computer and then reloaded it and the primary password comes up but it will not accept my password and I need to know how to start fresh. As it … (read more)

I deleted Firefox from my computer and then reloaded it and the primary password comes up but it will not accept my password and I need to know how to start fresh. As it stands it won't let me into anything

Asked by dennis661 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Remove "garbage" text from the address bar when I do a search

Every time I do a Google search the link that appears in the address bar includes garbage text (see image). For example, if I search for "sustainability", the address bar… (read more)

Every time I do a Google search the link that appears in the address bar includes garbage text (see image). For example, if I search for "sustainability", the address bar shows me this url: https://www.google.com/search?client=firefox-b-d&q=sustainability ; however, I would like it to only show me something like this: https://www.google.com/search?q=sustainability

What can i do?

Thanks for the answers

Asked by Ucro 1 year ago

Last reply by cor-el 1 year ago

  • Archived

"Your browser is being managed by your organization". I am a home user WTF?

I get the message under Settings: "Your browser is being managed by your organization". Clicking on that message shows that the policy DisableAppUpdate is true. Methods… (read more)

I get the message under Settings: "Your browser is being managed by your organization". Clicking on that message shows that the policy DisableAppUpdate is true. Methods for remeding this situation do not work. Please advise on how to change the policy to allow update please

Asked by Let's Jump 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Save web push notification sites

Is there a way to save a site (Gmail) to my Notifications settings so every time I bring the site up, it's automatically allowed to send notifications? I thought I saved … (read more)

Is there a way to save a site (Gmail) to my Notifications settings so every time I bring the site up, it's automatically allowed to send notifications? I thought I saved the site yesterday but when I signed on today, it was not listed. I want to avoid having to do that every day, since I use Gmail everyday.

Asked by mikemckibbin 1 year ago

Last reply by Terry 1 year ago

  • Archived

Your browser is being managed by your organization

Hi I am on Linux using Firefox-esr 91.5.0 and suddenly it started to show me that message on settings page. I have no Antivirus or anything. Were the problem comes from? … (read more)

Hi I am on Linux using Firefox-esr 91.5.0 and suddenly it started to show me that message on settings page. I have no Antivirus or anything. Were the problem comes from? On help/about page there's nothing mentioning the update restriction, neither when I click on the message. But it shows me a couple of different settings. Another thing that I've found so far is the setting "Always check if Firefox is your default browser" is unchecked AND disabled. I'm so worried about the issue, appreciate your help.

Asked by Tina 2 years ago

Last reply by jonzn4SUSE 2 years ago

  • Archived

I need some help to understand primary password timeout please

Hello there, I am trying to better myself in terms of security do's and don'ts and one thing I don't understand The primary password is for encrypting/guarding the file… (read more)

Hello there,

I am trying to better myself in terms of security do's and don'ts and one thing I don't understand

The primary password is for encrypting/guarding the files which store my logins, correct?

After unlocking with my primary password the files are no longer encrypted/guarded and I can use my logins but another party could snatch them as well?

Now here is the thing, I thought there was a setting in about:config as default so the password timeouts after 15 minutes, I looked and it was there and I didnt touch it and I dont use any extensions which tamper with sessions or passwords

But I don't have to retype my primary password the whole day normally, only when I close and reopen Firefox? How can it still have access to my logins all day? And is that bad like are all my logins unencrypted in my RAM or something?

Thank you for your time and for reading

Asked by singchild 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Locked out of my Add-on Developer Account

Hi, I'm locked out of my Firefox Dev Account. I have an active extension and need to make changes. From what I found, if I lost the Authenticator App (new phone), and the… (read more)

Hi, I'm locked out of my Firefox Dev Account. I have an active extension and need to make changes. From what I found, if I lost the Authenticator App (new phone), and the recovery codes (can't find them) I'm locked out forever? This is not acceptable :( - I can verify the ownership of the email and domain connected to that account. Please help! Thanks!

Asked by Luke 2 years ago

Last reply by Amelia 1 year ago

  • Archived

Can't enrol into Two-Step Authentication

Good day, Really happy to see that mozilla is tightening up security. But unfortunately, I can't enroll into Two-Step Authentication everytime I enter code it's not bein… (read more)

Good day,

Really happy to see that mozilla is tightening up security. But unfortunately, I can't enroll into Two-Step Authentication everytime I enter code it's not being accepted. I tried multiple android apps of those codes and non of them work for me.

Because of that, I lost access to addons.mozilla.com account, because system doesn't let me in without 2step auth enabled.

Any chance I can use yubikey's intead of those auth apps? or anything else I can do?

Asked by Stas 2 years ago

Last reply by nzmusiclover2192 1 year ago

  • Archived

How to get rid of ads Mozilla is inserting into Firefox?

I was extremely disappointed to be forced to view a full-page advertisement for Disney when I started Firefox this morning. How can I ensure that this NEVER happens again… (read more)

I was extremely disappointed to be forced to view a full-page advertisement for Disney when I started Firefox this morning. How can I ensure that this NEVER happens again?

I have been a dedicated Mozilla user for over 15 years, tolerating Firefox's many bugs and rapid decline in overall quality the last several years, but if I get another ad like this I have absolutely no reason to continue using Firefox and will start using Chrome immediately. I might as well just give all my info to Google if the alternative is to be forced to not only view ads, but view ads from companies such as Disney. This crosses a line and is not acceptable.

Thanks

Asked by VincentBrick 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Most recent update (98.0) affects online banking

After Firefox 98.0 was installed on HP laptop Windows 10 today (3/8/2022) I cannot access online banking for Citizens Bank. URL is https://citizensbankonline.com. I can… (read more)

After Firefox 98.0 was installed on HP laptop Windows 10 today (3/8/2022) I cannot access online banking for Citizens Bank. URL is https://citizensbankonline.com. I can access online user name and password but cannot proceed to security question which is necessary before accounts can be shown. URL worked fine with Firefox 97.0. URL works with Google Chrome. Firefox 98.0 works fine with online banking with other banks I deal with. It's just this one URL I am having problems. After entering the online user name and password and hitting "login" the screen is a white blank and will not proceed further. I called Citizens Bank and my account is not locked.

Asked by blong6453 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Passwords are missing

Hello Firefox am an existing user as part of my system crash i lost all the installed software including Firefox after repairing my system logging on the same email [edit… (read more)

Hello Firefox am an existing user as part of my system crash i lost all the installed software including Firefox after repairing my system logging on the same email [edited email from public] @gmail.com i didn't get the saved passwords please do something it's really important

Asked by pranavpradeepmk5 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

I have a school website that is not secure and i can not get it to load

I have a school website connection problem. I can get it to load on Edge, but on firefox I was able to access it about it a week ago on your web browser, but unable to … (read more)

I have a school website connection problem. I can get it to load on Edge, but on firefox I was able to access it about it a week ago on your web browser, but unable to now. My network connection is fine and it is not a firewall on my end.

The school website is this: https://dcps.k12.md.us/

I can not even get the shield to come up and say yes this is site is okay, all i get is the circle with the i inside it. i have been all over your options in security to try to fix it and can't.

Regards, Beth

Asked by erothleu 1 year ago

Last reply by cor-el 1 year ago