Firefox Support Forum

This just started occurring on my PC when I use Firefox: why is the background of the address bar orange/yellow with diagonal stripes and there is a robot at the start of the web address? I'm concerned it may be a virus or the web browser is being remotely monitored.

Please refer to the attached image. Thank you,

Just a general question : firefox on windows I used to have lastpass as password manager. as they are moving out nice features from the free version to the payed version I switched to lockwise. But it does not maintain automatically your password. What password manager are you using ? does it have the maintain feature of updated password ? Thanks for all recommendations Best regards, Guy

Trying to use a virtual terminal for my credit card processing for my business but firefox is not giving access to share location to the site even after I have manually allowed location sharing. This is the message I receive when I try to use the terminal: Sorry, we can’t load Virtual Terminal. We couldn't access your location. To use Virtual Terminal, allow Clover dashboard to know your location on your browser, then refresh the page How do I get this corrected?

Hello, i set up 2 step verification on my Firefox account (using Authenticator application), but not possible to connect Authenticator app with Firefox account scanning QR code...

I have moved and as a consequence I can no longer have access to my old address thanks to virgin so when I tried to changed my email it said a code ould be sent to old email address which, I can not access. Please help

Suddenly, cache is not emptying when 'Clear data' is used. Also suddenly, 'Delete cookies and site data when Firefox is closed' preference is faded out/ unavailable. 'Never remember history' is checked as usual but cache does not clear when Firefox is closed. All cookies and data cleared without problem 2 days ago. This has never happened before.

Hi Everyone,

I run Windows 7 Ultimate SP1 and Firefox version 72.0.2, with DuckDuckGo Privacy Essentials and search engine, and New Tab version 1 by Leigh Brenecki.

All works well, other than, having opened Firefox with the first "Tab" available, when I click the "+" sign for a New Tab, the error message "Blocked by Content Security Policy" and "An error occurred during a connection to duckduckgo.com" is displayed.

However, if I click on the Firefox Home Page "House" icon, or select any of my Bookmarks Toolbar icons, the message goes away and all works well again -- at least until I try opening another New Tab when the cycle starts again.

I realise this might be a "New Tab" or "DuckDuckGo" problem, and will seek their support accordingly - I just wondered if anyone on here had experienced the same?

Thank you,

Ian

Hello, I'm trying to add a secondary email address to my Firefox account but each time I try I get the following message: "Secondary email must be different than your account email" I'm not typing the same main email address, I'm actually trying to type another one. The only possible reason that comes to my mind is that the address I want to add is already used as a secondary address for another Firefox account (namely, the one I use at work). I don't know if it makes sense, but it's the only possible situation this address is to be already found. Any ideas why this happens and how to fix it? Thanks in advance.

Hi, I just discovered a problem setting secondary email when both primary and secondary is on the same domain, gmail.com.

Following the instructions:

Set up secondary email

The error that come up says that the secondary email must be different than my account email, but it is, the only common thing is the domain.

So this is a bug, please fix.

Jan Johansson

I have a staging site for my website which is protected (not visible to the public) and requires authentication with the username and password to be accessed.

Firefox is blocking access with the authorisation window coming up empty again and again and again when I enter the credentials.

So - I have to use a different browser just to access this one site.

I have cleared the cookies and cache, removed the site from the browsing history - Firefox is still blocking the access.

how can I unblock it?

I use Windows 64 bits on my PC.

For some reason, every time I go to fill in my email address, only one option is shown via auto-fill. And it's not even the address that I use when signed in here! I can't find anyplace to add it, or another, to my auto-fill options, I don't even see the one address it keeps wanting me to use, anywhere. None of the help articles say how to do this either.

I can't add a website to Enhanced Tracking Protection exceptions. I need to add a website to see if that fixing it not loading properly.

Adding exceptions for Cookies and Site Data is working well. So this is just an oversight. Can we please have this fixed in the version? Should be easy as pie.

Please note: I cannot visit that website to get to its "shield" icon. I *have* to add this website manually to the exceptions list. But this is also an issue of principle: if there's a list that can be removed from, it should also be possible to add to it, whatever list it may be.

I keep getting emails that are obviously intended for someone who is NOT ME. They're from a "no-reply" address, so I can't even tell FIrefox that they're sending these to the wrong person.

How do I separate search from address? I do *NOT* want Google or any other search engine to have every web address (URL) that I enter. When I search, that's one thing. Directly entering a URL is completely different. Firefox automatically updated to the latest: 89.0 (64-bit). Now the Firefox Home page redirects everything I enter in the search box to the address bar! This is a problem! This is one reason I don't use Chrome. How do I configure Firefox to stop doing this?

For a few days now, Firefox (Dev. Edition, version 90) has not allowed me to manually visit http:// websites, and automatically and silently redirects to their https:// version. This is on every single website I have tried.

Things that I have tried:

Disable/remove HTTPS Everywhere Enable then re-disable built-in Firefox HTTPS Only Mode

Restart Firefox 'Forget about this site' Clear cache Clear site preferences A bunch of stuff in about:config (fallback-to-https, stricttransportpreloadlist etc)

Please see my problem description in Subject.How do I delete the old email from Firefox account before adding new email ?? My current email address is toaka_2@triarm.com.au it is not what firefox have in my account

Hi , I have a problem with Two-step authentication of Firefox Account, first i wanted tu use Microsoft Authenticator as i use it on other accounts when i scan QR-code it adds account in app but on next step when i must enter 6 digital code it shows me this error: "incorrect two-step authentication code". i can not understand what is the problem . after that I Choose Google Authenticator but it appears same problem...Can you help me with it?