Showing questions tagged: Show all questions
  • Solved

DownThemAll doesn't download the midi file but only the name

Thank you RobertJ! I am now able to see DownThemAll on my toolbar and use the extension, and I thank you! The next problem is that DownThemAll downloads the name but no… (read more)

Thank you RobertJ! I am now able to see DownThemAll on my toolbar and use the extension, and I thank you! The next problem is that DownThemAll downloads the name but not the midi file. Each midi when you click on it has an automatic download feature that initiates for each file so that you can automatically download the file quickly and easily, however, DownThemAll cannot download the midi. I will provide a website so that you may try to download the midi to understand what DownThemAll does. http://breadsite.org/classic.htm If there is a fix, please help! Thanks again for the help I received from RobertJ,

Asked by r.cascio710 5 months ago

Answered by r.cascio710 4 months ago

  • Solved

Firefox Font Issues DIsplay

Hi Guys, For a couple of weeks now, and since the last update (102.0.1 64-bit), my Firefox displays odd characters in some pages and in all emails. This issue doesn't hap… (read more)

Hi Guys,

For a couple of weeks now, and since the last update (102.0.1 64-bit), my Firefox displays odd characters in some pages and in all emails.

This issue doesn't happen in safari or Chrome.

I've cleared all cookies, and browsing data multiple times and re-installed Firefox and the issue comes back every time.

See attached a couple of samples

Asked by skyjoker 5 months ago

Answered by skyjoker 4 months ago

  • Solved

page fails to display

Good Morning, Group! I subscribe to the IEEE.ORG newsletter. If I click on their link, it brings up a blank page in Firefox: https://spectrum.ieee.org/post-quantum-crypto… (read more)

Good Morning, Group!

I subscribe to the IEEE.ORG newsletter.

If I click on their link, it brings up a blank page in Firefox:

https://spectrum.ieee.org/post-quantum-cryptography-nist?utm_source=techalert&utm_medium=email&utm_campaign=techalert-07-14-22&mkt_tok=NzU2LUdQSC04OTkAAAGFnAJMEXFrlR7vD0yYOspzMUWdvNdvtGqNnHnbEZI2pUuVQelTwBgCQS3pKCdhLl9XSWiE7boikHvLl6N43J65wa4D-JECtQ23ME38QU_rZMG4

That same link renders correctly in Chromium Web Browser (on Linux Mint 20.3)

By truncating the link to https://spectrum.ieee.org/ Firefox brings up that parent page O.K.

This behavior is not confined to this link in particular. It has behaved this way for some weeks (months?) now, in previous newsletters.

This is not an onerous situation but, if it could be fixed, it would be appreciated.

Thanks in advance,

- Ralph

Asked by Mandelbrot1 4 months ago

Answered by cor-el 4 months ago

  • Solved

Cannot access website

Cannot open iherb.com website - involve.asia is blocking. What is going on here? I wouldn't think it was a Firefox issue but I do not have this problem with other browse… (read more)

Cannot open iherb.com website - involve.asia is blocking. What is going on here? I wouldn't think it was a Firefox issue but I do not have this problem with other browsers.

Asked by greenter 4 months ago

Answered by jonzn4SUSE 4 months ago

  • Solved

Why Firefox suddenly start to delete my history before 3 months ago

This story is a bit long, but please be patient. I have used firefox for over 10 years, it can keep about a year's or 1.5 year's history (randomly expiration). So, I save… (read more)

This story is a bit long, but please be patient.

I have used firefox for over 10 years, it can keep about a year's or 1.5 year's history (randomly expiration). So, I save places.sqlite per half year if I remember.

I have so many places.sqlite's backups. These backups proved that, in the past, firefox only delete some "expired" history records about one year ago or earlier in these years.

But suddenly Firefox started to only keep history in 3 months.

I save my profile in a path : "C:\Users\Admin\Documents\Firefox" and use -profile C:\Users\Admin\Documents\Firefox in shortcut.

And let's tell what happened(a bit complicated.)

I installed windows 10 in 24, July, in another harddisk. I entered the new windows, installed a firefox, and used my old profile as usual. It looks normal, until I returned to my old Windows 10, I noticed that, my history is kept for only three months and the left is gone.


I first thought that, the version in the new windows had wrong settings and deleted the old history, so I restored the backup, which is 2021.6.4-2022.7.24. But Firefox continued to delete my old "expired" history, after a while. This never happened before. (I am still in old windows now, from now on everything happened in old Windows 10)


Ok, I assumed that the new firefox in new windows 10 "comtaminated" my whole profile. After a really hard try I still can't find out what is the comtamination. So I created a brand new profile, copied:

all extensions and its settings, cookies, passwords, etc. just a few json and sqlite files.

And then I recovered the places.sqlite with my 2021.6.4-2022.7.24 version, which has about 60,000+ history.


And---guess what, firefox still deleted my old history.

This never happened before, for so many years.

Firefox used to delete "expired" history, that's true, but still can keep more than a year's records. But since I installed the new windows everything changed. I don't know why, and I don't even know their correlation between all these things.

I have to keep history more than a year because I need to check many records. 3 months is unacceptable.

Version: 102; which is months ago's version but it still delete my history! Actually I tried 100-104, same results.

I tried every possible idea, but it just delete my old history.

In conclusion, since the firefox(not international version, but local version by our country's official web) "comtaminated" my profile, I can no longer return the status that firefox keeps more than 1 years's record. I tried all possible methods, for example make a clean new firefox and only put my old places.sqlite(2021.6.4-2022.7.24) inside, but it just delete it to only 3 months left.

Everything sounds like magic. But I am a programmer too, and I don't believe magic. I checked the source code of history expiration. (decko-dev )(Yes, it doesn't have anyway to absolutely ensure preventing from deleting, but I can't find any code that just precisely keep 90 days' history, either.) I am not sure whether I found the right place.

My questions are below: 1. If firefox doesn't keep so many records all the time, then why I have so many backups with more than a timespan of 1+ years in these years(from firefox 20+ to now)? I used firefox for many years, I changed my profile or create new profile for so many times with so many versions, but none of them delete my history only 3 months left, at least give me one year+ left. 2.Did I correctly find the correct source code? 3.What triggered the firefox started to delete my "expired" history so precisely, only 90 days left? 4.I need a method to return to before 24.June, the time firefox history manager works well.

I am not local, so some words may be wierd, please forgive me. Any any information will help.

Asked by IceTemple 4 months ago

Answered by cor-el 4 months ago

  • Solved

Default email setting

Firefox is set as my default email app in W10 - pls see uploaded image. I have tried to change it by using the options at the bottom of that default app screen. I use Sk… (read more)

Firefox is set as my default email app in W10 - pls see uploaded image. I have tried to change it by using the options at the bottom of that default app screen. I use Sky Yahoo mail but I cannot change from Firefox. I want to set Sky Yahoo as my default email for W10.

Any help for this old novice much appreciated.

Thank you.

Asked by R.1C 5 months ago

Answered by Dropa 5 months ago

  • Solved

Cursor dissapears when i press space or `

Whenever I press space to scroll one page down the cursor dissapears. The same thing happens when I press `. As soon as I move the mouse it reappears but this is unwanted… (read more)

Whenever I press space to scroll one page down the cursor dissapears. The same thing happens when I press `. As soon as I move the mouse it reappears but this is unwanted and annoying behavior which didn't happen in the past. I'm not sure when it started happening but it hasn't been long since that. I tried restarting with all the plugins turned off but that didn't help. I'm using the latest version of FF on Win 7 x64.`

Asked by gambit1 5 months ago

Answered by cor-el 5 months ago

  • Locked

PLEASE HELP ME PLEASE, I AM TOTALLY LOST ON THIS SUPPORT SITE

helloi i create posts trying desperately to get help but i have no idea where to navigate to them i cant seem them anywhere i find this site so confusing i am already so… (read more)

helloi i create posts trying desperately to get help but i have no idea where to navigate to them i cant seem them anywhere i find this site so confusing i am already so upset over something i am trying so desperately to understand how this works, all i want is help please somone please

Asked by info7653 5 months ago

Last reply by Paul 5 months ago

  • Solved

Disable Delete Option In Downloads Panel

I recently had to restore my computer. Doing that I have to get the new firefox which I now have version 102. Updates disabled instantly. I was on version 88. On version … (read more)

I recently had to restore my computer. Doing that I have to get the new firefox which I now have version 102. Updates disabled instantly. I was on version 88. On version 88 this feature was not on it and version 102 now has this feature and I do not like it.

The feature I am talking about is if you open the downloads panel and view the downloads list and right click on one of the downloaded files in list there is now an option to Delete. I accidentlly hit this and thought it was just deleting it from downloads panel. Nope it deletes it from computer permanently, not even to recycle bin. Click Delete its gone for good until download it again.

And this delete option is right above the option remove from history, which I use a lot.

So I want to know how to disable this delete option? Thanks

Asked by ja13717 5 months ago

Answered by cor-el 5 months ago

  • Solved

Bookmarks disappeared, restore doesn't work

My bookmarks disappeared mysteriously yesterday while I was using the browser. All of them (I have a lot), there's nothing in the bookmarks toolbar. I use Firefox on two … (read more)

My bookmarks disappeared mysteriously yesterday while I was using the browser. All of them (I have a lot), there's nothing in the bookmarks toolbar. I use Firefox on two different machines regularly, and yesterday the second machine was fine, bookmarks still there. Today I logged on and the second computer had lost its bookmarks too.

I tried restoring. It worked on my other computer, no problem, all bookmarks returned. However, on this one the restore points are visible, but when I click them, nothing happens. I have tried restarting Firefox, no luck. Any ideas?

Asked by aearon09 5 months ago

Answered by cor-el 5 months ago

  • Solved

When I download pdf file from FF it tries to convert the file to a Word document

Starting today, I went to download a .pdf file to open automatically with Adobe Acrobat as I usually do. However, this time I got a pop-up from Microsoft Word stating, "W… (read more)

Starting today, I went to download a .pdf file to open automatically with Adobe Acrobat as I usually do. However, this time I got a pop-up from Microsoft Word stating, "Word will now convert your PDF to an editable Word document. This may take a while. The resulting Word document will be optimized to allow you to edit the text, so it might not look exactly like the original PDF, especially if the original file contained lots of graphics."

I went to Settings - General - Applications, went down Contents list to Portable Document Format (PDF), and tried the various settings under the Action column, to include "Save File," "Always Ask," "Use Acrobat Adobe 2020." None of these worked or made any difference. I open numerous .pdf files every day and I need to be able to just click on them in the website and have them open in my Adobe Acrobat program - as they have up until today. What do I have to do to fix this? I am using Version 102.0.1 (64-bit).

Asked by starjazz 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

  • Solved

Freezes on google maps

When I open the google maps website it functions normally for about 3-4 seconds, then firefox completely freezes not just that tab. Firefox is up to date and it happens w… (read more)

When I open the google maps website it functions normally for about 3-4 seconds, then firefox completely freezes not just that tab. Firefox is up to date and it happens with all addons disabled. maps seems to work fine when I access from other country domains (co.uk or .de) Also I have no problem with the site on other browsers. It does not generate a crash report.

Asked by lamance 4 months ago

Answered by Terry 4 months ago

  • Solved

add-ons I didn't add and cannot remove

Hello - there are add-ons for Amazon, Google, Facebook, EBay and Twitter - none of which I added - showing up on the Firefox browser as running during browser start. I c… (read more)

Hello - there are add-ons for Amazon, Google, Facebook, EBay and Twitter - none of which I added - showing up on the Firefox browser as running during browser start. I can see them when I use CC Cleaner. They are browser plugins set to run upon start up. I can disable them but need to do it every time, as there is no way to delete them that I can see. I would like to find out why these plugins are there and how I can delete them.


Thanks

Jim

Asked by jimisaac 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

  • Solved

Automatic download attachments

How can I disable the annoying function of automatic download of attachments every time I access one even though I used to be able to just open them or decide to download… (read more)

How can I disable the annoying function of automatic download of attachments every time I access one even though I used to be able to just open them or decide to download. Tired of deleting every blasted file into recycle when I don't want this. It doesn't matter if I select "ask where to download" box is checked.

Asked by wb2yqh 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

  • Solved

Can't open/download PDF attached to a yahoo email.

Hi guys. I'm on a Lenovo laptop, using Windows 11. Was NOT experiencing this issue (or any other issues) till today. That is, I've been able to download PDFs attach… (read more)

Hi guys. I'm on a Lenovo laptop, using Windows 11. Was NOT experiencing this issue (or any other issues) till today. That is, I've been able to download PDFs attached to Yahoo email for years, including recently (till today).

Trying to get Firefox to be DEFAULT instead of MS Edge, I changed some 'Apps associated with File Types', selecting Firefox as default for all file types that seemed appropriate, BUT, this issue then began.

Feeling I went too far, and should go step at a time, I reset All File Type settings back to default (MS recommended settings). Still can't open attached PDFs. I tried an Excel attachment and it opened fine.

Error I get is: "Firefox Can’t Open This Page To protect your security, dl-mail.ymail.com will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window."

The emails I used to recreate the error, were sending an email to myself, and attaching a PDF.

Other things I tried: I used Firefox with gmail email and the PDF attachment downloaded fine. I used MS Edge with Yahoo email and PDF attachment downloaded fine. Also, btw, CAN view a PDF attachment with Yahoo email. Just now download.

I CAN "open it in a new window" as the error suggests, than print to PDF, but don't want to live the rest of my life doing that.

Thanks in advance for any help that can be offered!!

Asked by mschrock72 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

  • Solved

Connection to my router is denied

I have the problem with firefox AND edge, that when I want to log into my router, via 192.168.8.1, I receive message that an error has occurred or that it is not secure.… (read more)

I have the problem with firefox AND edge, that when I want to log into my router, via 192.168.8.1, I receive message that an error has occurred or that it is not secure.

How do I avoid these messages? I have made rules in my Bitdefender to allow it, but still it does not work. Any suggestions how to be able to log into my router, is welcomed.

Best regards Stones.

In Swedish: Anslutningen misslyckades

Ett fel uppstod under anslutning till 192.168.8.1.

   Webbplatsen kan tillfälligt vara nere eller upptagen. Försök igen om en stund.
   Om du inte kan öppna sidor, kontrollera datorns nätverksanslutning.
   Om datorn eller nätverket skyddas av en brandvägg eller proxy, kontrollera att Firefox har tillstånd att ansluta till webben.

Asked by Argao1 5 months ago

Answered by Argao1 5 months ago

  • Solved

Drag-drop bookmarking broken, Firefox 102.0 (64 bit)

Drag-drop bookmarking broken, Firefox 102.0 (64 bit) I do not know which update began exhibiting this apparent reversion bug, as i have just returned home from several we… (read more)

Drag-drop bookmarking broken, Firefox 102.0 (64 bit)

I do not know which update began exhibiting this apparent reversion bug, as i have just returned home from several weeks in the hospital due to a heart attack, and do not know how many updates i missed.

When doing a drag-drop of a URL from either a link on a page OR the address line at the top of the browser, I will receive a "sanity failure" error, ranging from an empty NON-URL file, to an OS error complaining about being unable to access an attempted directory destination.

If the link I am dragging is bereft of illegal characters (i.e., ":" -- a colon), the action will succeed.

If there IS a colon, the text to the LEFT of the colon will become the filename. The colon and everything to its right will be truncated. And, the file will be a zero-byte file of unknown (to me) type.

Other illegal characters in the page's Title field will produce more dramatic misbehavior.

PLEASE revert to the previous behavior (i.e., filtering the Title before creating the filename for the bookmark file)!

Earlier versions of Firefox (again, I do not know when this began) NEVER exhibited this behavior.

Asked by Kogaku 5 months ago

Answered by Kogaku 5 months ago

  • Solved

URL Drag-and-Drop into Windows File Explorer shortcut sometimes fails

Hello, This issue may be related with "[meta] Implement URL parser per URL Standard", opened 9 years ago(!), but updated only 1 month ago (bugzilla). If somehow applicabl… (read more)

Hello, This issue may be related with "[meta] Implement URL parser per URL Standard", opened 9 years ago(!), but updated only 1 month ago (bugzilla). If somehow applicable, just let me know that my issue is already being taken care. Thank you.

D&D a Firefox URL into Windows File Explorer, may fail. Just try it for yourself (Firefox for Windows, version 102):

Will fail (notice the additional folder created): D&D on this URL will fail

Will fail and may even create an invincible 0 byte file (Windows is unable to delete it...): D&D this URL will also fail

Won't fail: D&D this URL will *not* fail


I only noticed this wrong behavior in version 102.0 (Firefox 64-bit for Windows) but, as I use this D&D functionality quite often, I don't believe this problem to have occurred much before 101.x. Only tested it in Windows though (Windows 10 Pro - 21H2 19044.1766, 64-bit). This thus seems to be a BUG introduced in version 101.x or 102.0

By trial & error, I think I eventually found out what is leading the D&D to eventually fail: it's related with the web page title (i.e., the Firefox tab title). This behavior has nothing to do with the URL value itself.

When D&D an URL into File Explorer, the URL shortcut name is supposed to be created with the webpage title. However, Windows filenames have some unsupported characters: \ / : * ? ” <> |

So, I guess Firefox should first parse this title and remove all these unsupported characters (or replace them with, e.g., “-“), before assigning the title to the shortcut name (a .URL file). Which, as I understand it, is not happening anymore. I have not found any issue with the URL value itself.

In fact, the D&D result may vary, depending on the characters the webpage name includes.

If it contains a “/”, it will create one (or more) Windows folders before creating the URL shortcut. E.g., if I D&D a webpage URL into “C:\my URL shortcuts folder”, with title “CAT5E Shielded 3/50μ Gold-Plated”, it will create a shortcut (with the correct link) in C:\my URL shortcuts folder\CAT5E Shielded 3\50μ Gold-Plated.URL Obviously, even though the URL content is right, this is not the expected behavior!

More troublesome can be a webpage title that contains a “:”, because it creates a 0-byte no extension file which sometimes (but not always) refuses to be deleted by Windows. E.g., if I D&D a webpage URL into “C:\my URL shortcuts folder”, with title “ShinobiHub – Article: How to Update”, it will create a zero-byte file in “C:\my URL shortcuts” folder with name “ShinobiHub – Article” (no extension). Trying to remove the file in File Explorer may display the error message: “Item not found. This is no longer located in <PATH>. Verify the item’s location and try again.”

[BTW, after some digging I find out how to remove the file: Just open a DOS window and type: del "\\?\C:\my URL shortcuts folder\ShinobiHub - Article " No need to restart or do anything else, just need to put \\?\ before the directory when using the del command. Also use the tab button to make sure the name is correct; sometimes a space is added at the end that can be easily missed.]

Strangely enough, a “Verified by: Cloudfare” (or something similar) is also display just below Firefox Url.

I’m not sure about the effect of other different unsupported file name characters. Anyway, this was tested in 2 different Windows computers, both with same faulty results. The same operation in Chrome works as expected.

Conclusion: This issue should be easy enough to find but I could not find any *recent* report on a similar issue. That makes me wonder… is this really a bug?... Please help. Thank you. Cecilio

Asked by caecilius 5 months ago

Answered by AliceWyman 5 months ago

  • Solved

disable taskbar icon download animation

(Firefox 102 on Windows.) Indicating the progress of a runnig download in the taskbar is ok, but when the size of the download is unknown, there is a fast animation, that… (read more)

(Firefox 102 on Windows.)

Indicating the progress of a runnig download in the taskbar is ok, but when the size of the download is unknown, there is a fast animation, that keeps going and going and going. That´s very annoying, when you want to keep focused on a difficult issue elsewhere on the screen. (Sadly I have these 'endless' and slow downloads quite often at work - e.g. github.)

How can this animation be disabled?

I would happily lose the normal download progress if only this fast animation disappears.

In about:config I did not find anything applicable when searching for 'download', 'animate', 'progress' or 'taskbar'.

Asked by JJJ-Replacement 5 months ago

Answered by Terry 5 months ago