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lastest versions have screwed up my computer. HELP!

Good morning, There are multiple questions. 1. Now everytime I click on a link in an article it opens a completely different page of firefox instead of just making a tab… (read more)

Good morning, There are multiple questions. 1. Now everytime I click on a link in an article it opens a completely different page of firefox instead of just making a tab on the line with all the other tabs. It also loads that new page half way off the screen on the right hand side and I have to drag it over, open it full sized and then screw around with cutting and pasting the url into a new tab on the old firefox page. How do I stop it from doing this? It's realllllly annoying.

2. It is screwing up some of my graphics by putting horizontal lines into the picutres to where you can't view it. Specifically on jigsaws from jigsawplanet.com. I work on a gaming site and this really impacts my ability to do my job (or have fun).

3. One one particular site HEXrpg.com, I set my view at 120% and every page I go it it reverts it back to 100%. This did NOT used to happen and it only seems to be happening on that particular site..... However, it could be on other sites as I've had to set my entire computer to 120% now so I can read the posts on that one site and now everything is too big for my screens in the other sites.

I don't know what you guys were trying to do, but whatever it was, can you please put it back to the way it was before this last (possibly last 2) updates. If not I'm going to have to switch to Edge or Chrome and I really don't want to have to do this because I've been with Firefox forever. HELP!?! Deborah DeVane

Asked by dcdevane 2 years ago

Last reply by emberg418 1 year ago

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Add-on Hotkey Broken after v104

The hotkey for add-on "600% sound volume" has been broken since the last version of 103. (now 105.0 still not fixed) The hotkey is "Ctrl+Shift+v", which opens the pop-up … (read more)

The hotkey for add-on "600% sound volume" has been broken since the last version of 103. (now 105.0 still not fixed) The hotkey is "Ctrl+Shift+v", which opens the pop-up window of the add-on, and then it allows using arrow key and number to tweak the volume bar. Now all hotkey not working. The arrow keys do not work even if you manually open the pop-up window.

Asked by Jenee 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Browser no longer allows me to log into my ISP's website

From time to time i need to log into my ISP's website portal, yet from today which is since the update yesterday) it will not allow me to it has my log in details saved c… (read more)

From time to time i need to log into my ISP's website portal, yet from today which is since the update yesterday) it will not allow me to it has my log in details saved correctly, but when i try to log in the sit it says they are incorrect, which they are not.

At first I thought the issue was with my ISP's website, so I was on the phone to them and together we tried crhome and edge and the log ins worked just fine, but not with the Firefox browser.

So sadly either something you changed in that update seems to be messing with the log in on this site and possibly others or possibly one of the add ons I use with it together with the browser is now causing an issue and is interferring I wouldn't have the first clue.

Asked by Mark397 2 years ago

Answered by Mark397 2 years ago

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Firefox needs to allow access to port 10080 in special cases

Firefox currently blocks port 10080 to protect against a presumed security threat. Linksys routers use port 10080 to allow users to log in to the guest network so Firefo… (read more)

Firefox currently blocks port 10080 to protect against a presumed security threat. Linksys routers use port 10080 to allow users to log in to the guest network so Firefox has rendered Guest Network logins to be unaccessable forcing router owner to allow "guests" to log in to the the primary lan and potentially cause issues with the very network they are trying to protect from outside issues. Firefox needs to provide a way for guests to log into the guest network within their software... particularly in the ios and android versions of the Firefox apps. Please provide a reasonable workaround so that I don't put my network at risk by allowing guests to log in to my primary network.

Asked by ddenby 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

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Mystical messages from McAfee.

Hi, Since the latest update of my Firefox browser to 105.0.1 (64 bit) on my Mac with operating system 10.13.6 I'm getting messages as the enclosed picture. It appears on … (read more)

Hi, Since the latest update of my Firefox browser to 105.0.1 (64 bit) on my Mac with operating system 10.13.6 I'm getting messages as the enclosed picture. It appears on upper right corner when I open Firefox. It comes with a sound signal. It appears many times in one hour. How to get rid of that problem? I have another application, from Sophos, to protect from viruses and other attacs. Sophos say that there are no problems. My Mac is clean. Possible to sort out the problem, please?

The message in Swedish translated to English: "McAfee: Firewall crashes via musicinmysoul.biz TROJAN-virus detected. Click here..." McAfee is not installed in my Mac...

Asked by Janne 2 years ago

Last reply by Janne 2 years ago

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How do I turn off this new address bar feature? This thing, with the buttons?

[See uploaded image] I don't know what this is, what it's called, or why the someone in your UI/UX team continues to think that it's a good idea to change the keyboard n… (read more)

[See uploaded image]

I don't know what this is, what it's called, or why the someone in your UI/UX team continues to think that it's a good idea to change the keyboard navigation in the browser with all these new, special, or whatever controls that are ultimately useless.

How do I turn this off?

Asked by metalphoenixrising 2 years ago

Answered by metalphoenixrising 2 years ago

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Malicious redirect

I can't open any youtube shorts, because I get redirected to anti-war videos, or some random videos that got a million views (which I'm guessing they got from other victi… (read more)

I can't open any youtube shorts, because I get redirected to anti-war videos, or some random videos that got a million views (which I'm guessing they got from other victims of this malware).

I've disabled all extensions and even plugins, restarted Firefox, but the problem persists.

I have an anti-virus installed (Kaspersky), so I'm at a loss of what this could be.

Is there any way to trace the source of the redirect?

Asked by plextor 2 years ago

Last reply by plextor 2 years ago

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Blurred screen on a few websites

Just lately I have been finding that, for a few websites, they are unusable because the screen looks extremely blurred. I have attached a screenshot. Compare this with wh… (read more)

Just lately I have been finding that, for a few websites, they are unusable because the screen looks extremely blurred. I have attached a screenshot. Compare this with what you see at ba.com.

I am wondering if this is caused by a new secure feature of FF which is incompatible with these few sites. Really, any suggestions would be welcome. Otherwise I have to use Edge..

Asked by bxcfilm 2 years ago

Answered by jonzn4SUSE 2 years ago

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Can't disable pop-up sign-in with google prompt at Twitter, via Firefox

disable pop=up sign-in with google prompt LAPTOP WINDOWS 11 FIREFOX 105.0.3 64-BIT 1. Over the last few days I have been getting a sign in with Google prompt on most web… (read more)

disable pop=up sign-in with google prompt LAPTOP WINDOWS 11 FIREFOX 105.0.3 64-BIT 1. Over the last few days I have been getting a sign in with Google prompt on most websites I visit. Please refer to the photos. This looks identical to the Google generated promt, however in my Google account settings I have this option turned off. Is this a Google bug or a Firefox thing? With all the other annoying popups these days, this is just another irritation frustration to view a website.

I USE DEV TOOLS from FIREFOX TOOLS TO FIGURE OUT IF IT'S FIREFOX OR GOOGLE CAUSING ISSUE. HERE IS ONE OF 50 LINES RELATING TO GOOGLE/TWITTER/FIREFOX CONVERGENCE

(ALSO, I USE UBLOCK & LASTPASS)

LINE FROM DEVELOPER CONSOLE WHEN I OPEN TAB TO TWITTER LOG-ON PAGE:

20:36:03.881 Google Analytics and Tag Manager is being shimmed by Firefox. See https://bugzilla.mozilla.org/show_bug.cgi?id=1713687 for details. sandbox eval code:1:9

I DON'T WANT TO CLOSE THIS POP-UP BUTTON EVERYTIME I GO TO LOG IN AT TWITTER, IT'S NEW. I HATE IT. HAVE DELETED TONS OF UNKNOWN FILES IN MY USER FOLDERS TODAY, NOTHING HELPED (LOCAL/GOOG FOLDER & TEMP FOLDERS). MAYBE I NEED TO RESET SOMETHING IN CONFIG OR A REGEDIT SETTING FOR FIREFOX. I'LL DO ANYTHING. Thanks!

Asked by MirMarUS 2 years ago

Last reply by jomahi1014 1 year ago

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Starting firefox hangs without GUI

Linux Since the last 'automatic' update, Firefox hangs when started, but doesn't show any GUI. Many experiments later, I can report the following progress: - I started … (read more)

Linux Since the last 'automatic' update, Firefox hangs when started, but doesn't show any GUI.

Many experiments later, I can report the following progress:

- I started firefox from the command-line, hoping to see some output (no luck there), and eliminating problems with the window manager launcher (XFCE) - Firefox launches, but in triplicate: 3 instances are running (of firefox, _not_ firefox-bin) - There is no console output. - Running inside gdb shows threads entering and exiting, no errors. On ^C, there's just a message about exiting the current thread. - If I kill two of the instances, the GUI appears, so it seems they are blocking each other - I wanted to trace the startup sequence, so I did `strace ./firefox 2> log` and behold, firefox started! This is why I am reporting this on the actual started firefox. - Which makes me suspect a 'race condition' - surely the strace is slowing things down, allowing one instance to create the GUI. Some code which is not lock-protected?

I'm afraid this could happen again in next session, which is why I report this first, before trying to restart FF.

Asked by JohnCC 2 years ago

Last reply by cor-el 1 year ago

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using SIMnet with Mozilla

Hi there. I am an online student, and platform used for my course is SIMnet by McGraw Hill. I contacted their support team today as the SIMnet course will not even loa… (read more)

Hi there. I am an online student, and platform used for my course is SIMnet by McGraw Hill. I contacted their support team today as the SIMnet course will not even load on my computer. Their answer, switch to Chrome - Mozzilla creates too many problems. I am NOT switching, and am wondering if there is a setting I can change for it to work for me? Please help - I do not like Google!! Thank you

Asked by mrsrhonda 2 years ago

Last reply by mrsrhonda 2 years ago

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Websites Not Using Default System Theme

I changed the systme theme in windows 10 to dark, websites still show up in white theme. Most websites that support dark mode will by default use the system theme, in my … (read more)

I changed the systme theme in windows 10 to dark, websites still show up in white theme. Most websites that support dark mode will by default use the system theme, in my case dark.. So why isn't it working? For example i use the brave search engine search.brave.com, when i klick the settings icon it shows that by default it uses the system theme, as i said my system theme is dark but then why bravesearch using the white theme? It's not only bravesearch, same with duckduckgo search and same with youtube, all of them use the system theme, but for whatever reason everything is displayed in white theme instead of dark.

So i changed this setting in about:config but no matter which value i use (1,2,3) websites will always use system default - white theme, but infact my system theme is dark, how can i fix this? defaultPref("browser.theme.content-theme", 2);

Asked by Firefox_Beginner 2 years ago

Last reply by Firefox_Beginner 2 years ago

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Print popup window ghosted except for Format field

I'm on FF Beta v105.0b6, and a recent upgrade (I'm guessing from 104 to 105) has caused popup windows to be ghosted when saving files, leaving only the file selector fiel… (read more)

I'm on FF Beta v105.0b6, and a recent upgrade (I'm guessing from 104 to 105) has caused popup windows to be ghosted when saving files, leaving only the file selector field visible and floating above the main window, often indistinguishable from the text below it. I've been able to work around this by temporarily jumping to another screen or window and then back to find the complete popup window magically revealed.

I've attached two clips from windows a see after clicking Download link on the https://www.mozilla.org/en-US/firefox/new/ page. This ghost behavior also happens on pages where I right-click context to "save as" or click download link for TXT, PDF, PKG or other types of files.

This doesn't seem to be a popup blocking issue, since my FF is not configured to block these specific sites and the popup is minimally visible. Also, the temporary workaround of simply switching my view away and back points more to a page rendering issue.

I'd appreciate any ideas on resolving or preventing this behavior. If these clues point to a bug, I hope they help resolve the issue.

Thanks for any suggestions!

Asked by Focksee 2 years ago

Last reply by Focksee 1 year ago

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Backup and changing password

I'm signed in on desktop and phone (they are synced), but I forgot my password, and I don't have a recovery key. I want to reset the password to avoid losing data, just t… (read more)

I'm signed in on desktop and phone (they are synced), but I forgot my password, and I don't have a recovery key. I want to reset the password to avoid losing data, just to prevent. If I back up my desktop profile, then reset my password, will this backup be enough to recover all my data? Or is there something that it's stored just online/on cloud by firefox that won't be recovered?

Asked by rosana.meer 2 years ago

Last reply by cor-el 2 years ago

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Restoring everything from an previous UNINSTALLED version of Firefox on Mac

I downloaded upgrade Firefox. I clicked replace. The new version was not compatible with my operative system. I then uninstalled Firefox with Clean my Mac. Too fast. Now… (read more)

I downloaded upgrade Firefox. I clicked replace. The new version was not compatible with my operative system. I then uninstalled Firefox with Clean my Mac. Too fast.

Now I have upgraded my operative system and have the newest Firefox. It works but I have lost all my bookmarks, website history, data, cookies - everything that makes it easy. Biggest problem is some lost passwords that only my old Firefox remembers..

Is it possible to restore this somehow? Please say yes and describe me how!

Asked by ziljes 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Solved
  • Archived

Remove an exception to never remember password on a site (undo never remember)

I told Firefox to never remember a website login user/pass but now want to revert this. I have looked for this option but can only find the remembered user/pass. There is… (read more)

I told Firefox to never remember a website login user/pass but now want to revert this. I have looked for this option but can only find the remembered user/pass. There is an option at the bottom of the chrome password list, but not in firefox.

Can someone please point me to the area that i can remove this "never remember logins for this site"

Thanks in advance

Asked by eXcalibre 2 years ago

Answered by cor-el 2 years ago

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Google Ads

Although I allowed google ads (shown in "Not Blocking Tracking Content" list), they are still blocked. Is there a way to fix this? This problem appears on two sites (http… (read more)

Although I allowed google ads (shown in "Not Blocking Tracking Content" list), they are still blocked. Is there a way to fix this? This problem appears on two sites (https://www.agame.com/game/tropical-merge, https://www.games.gr/paixnidia/the-mergest-kingdom) only. Other sites work as they supposed to. ABP is disabled. If I turn Enhanced Protection off, I can see google ads, but I lose any progress I have in these games. Any help would be appreciated.

Asked by dinos.isaias 2 years ago

Last reply by dinos.isaias 2 years ago

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A small amount of videos don't end, but only when sound is disabled

I've been using Firefox for several years, and this has never happened before. This is a pretty strange problem and I'm having trouble describing it, so please bear with … (read more)

I've been using Firefox for several years, and this has never happened before. This is a pretty strange problem and I'm having trouble describing it, so please bear with me.

Since a day or two ago, I've been experiencing a problem where a small number of videos play, but once they get to right before the end, it'll abruptly stop. The play button looks as though the video is still playing even though it's really not, and clicking the play button does nothing. The only way to get the video to play again is to either refresh the page, move the progress bar back to a previous part of the video, or go all the way to the end of the video, in which case it'll allow me to replay it. The videos this problem happens on are completely random, but the problem persists on the same exact videos. This happens with both direct links to videos (i.e. videos like this one) and "embedded" videos (like videos on Reddit, TikTok, YouTube, etc). However, this only happens if the video has no sound or the sound is off, whether I've muted the tab or turned the sound off on the video directly. It also doesn't matter if the video is looped.

There's also a slightly different variation of this issue that seems to happen less often. With this problem, videos will stop right before the end like the videos that have the other problem, but only for a few seconds - after that, the video will end like normal and I can replay it.

I've tried restarting my computer, playing the problematic videos in a private window, disabling all of my extensions, using Troubleshoot Mode, refreshing Firefox, and even uninstalling and reinstalling Firefox. This problem does NOT happen on Microsoft Edge. I'm 99% sure it's because of the new update (105.0), as this issue has only started happening after I updated to it. I updated to 105.0.1 earlier today, and it's still happening. I'm thinking of going back to 104.0.2 if this glitch doesn't get fixed (or at least I don't get help) soon, because I know this issue will seriously get annoying after a while.

Two of the videos that have this problem are this video and this video. Note that both have the secondary version of this problem. I would have uploaded a video of the problem to this post, but this website doesn't let me, so I attached the best screenshot I could take instead.

Any help would be appreciated!

Asked by David_H23 2 years ago

Last reply by David_H23 2 years ago