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Printers view problem

  • 10 replies
  • 0 have this problem
  • 57 views
  • Last reply by m.aniolek

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Good morning, I have problem with printing on Firefox. On the earlier version view in the filed printers look:" name_printer on print server" but now its look: "\\print_server\name_printer". Please check this because this problem occurs in many users in my company.

This problem not occurs in Google Chrome. Thank you for handling the matter quickly. :)

Good morning, I have problem with printing on Firefox. On the earlier version view in the filed printers look:" name_printer on print server" but now its look: "\\print_server\name_printer". Please check this because this problem occurs in many users in my company. This problem not occurs in Google Chrome. Thank you for handling the matter quickly. :)
Attached screenshots

All Replies (10)

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Next images.

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Interesting... Is that path being shown correct? Let me go to work now and see if it shows the same info. Later

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Path is correct but looking should be same like Google chrome.

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Your going to have to provide screenshot from Chrome for others to see since this is a company network no one else is going to be able to see it. Those kinda setups I only see in company Network printing and comes from IT setups. That something users can't change so you should contact the IT helpdesk to see what is happening in the Firefox printer setups.

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I attached screenshots from firefox and chrome you can see.

m.aniolek said

Next images.

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I was able to replicate the view at work. see screenshot Doesn't appear to be a problem, but just different. You will have to explain how Firefox showing the path of the printer is a problem. If you feel something is wrong because it doesn't look like Chrome, open a bug and see what the Dev team has to say.

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I filed a bug for this when it was mentioned in another thread, but didn't focus on the fact that printer names are cut off. No movement on it so far.

Maybe there is a better bug for "printer names are cut off" or a new one could be filed.

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Okey, thanks for information.

jonzn4SUSE said

I was able to replicate the view at work. see screenshot Doesn't appear to be a problem, but just different. You will have to explain how Firefox showing the path of the printer is a problem. If you feel something is wrong because it doesn't look like Chrome, open a bug and see what the Dev team has to say.

Okey, so we must waiting when they will do with it. :(

jscher2000 - Support Volunteer said

I filed a bug for this when it was mentioned in another thread, but didn't focus on the fact that printer names are cut off. No movement on it so far. Maybe there is a better bug for "printer names are cut off" or a new one could be filed.

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I do not know whether to create a new bug request is needed but who knows.

jscher2000 - Support Volunteer said

I filed a bug for this when it was mentioned in another thread, but didn't focus on the fact that printer names are cut off. No movement on it so far. Maybe there is a better bug for "printer names are cut off" or a new one could be filed.

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I create next bug report, may they notice it.


https://bugzilla.mozilla.org/show_bug.cgi?id=1792774

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